monday CRM

📣The monday.com agents party continues!📣 Introducing monday campaigns AI Research Agent.🦸 AI that finds your next winning campaign. Scans your CRM, calendar, competitor moves, and market signals to suggest the next best campaign at the right time - so you never miss an opportunity. Check it out: https://lnkd.in/dDv6tEgm

This is what it's all about! 🙌 Thank you Nuseir Yassin and everyone at Nas.com.💚 To many more years together! monday.com

🦸♀️👷♂️👩🎨 Say hi to your new colleagues 🕵️🥷🦸

Any day now, they'll come back ready to sign! 💪

🌟🗞️ Introducing: the monday campaigns newsletter! 🗞️🌟 Our 2nd newsletter will cover everything related to monday campaigns and the marketing campaigns ecosystem. We're kicking off with open rates, once a reliable health metric for email campaigns. Now, privacy updates and automated systems inflate these numbers, making it harder than ever to know what a good open rate for email really is and who is actually listening. This guide will walk you through the new benchmarks for 2026, explaining how to calculate your open rate and what factors influence it. We’ll explore why metrics like click-to-open rate (CTOR) provide a truer measure of engagement and show you how to use AI-powered strategies to improve your results. Check it out and subscribe for more:

monday sidekick is now integrated into monday campaigns!🤖 ✴️ Get instant answers for any campaign-related question ✴️ Generate briefs, content & visuals ✴️ Get performance insights & optimization strategies ✴️ Exec-ready updates in seconds ✴️ Market intelligence Check it out: https://lnkd.in/dPUUZfHe

“I let a difficult customer churn instead of fighting to keep them. AITAH?” I’m an AE at a SaaS company managing a mix of mid-market and enterprise accounts. One of my customers has always been tough. Solid ARR, pays on time, usually renews. On paper, a good account. But over the past year, they’ve been increasingly difficult. Constant escalations, looping in leadership on small issues, and a tone with support and CS that’s rubbed a lot of people the wrong way. Nothing dramatic in a single moment, but a clear pattern. I flagged it a few times. The response was basically that they’re valuable and we should manage it. A few weeks ago, we hit renewal. They asked for a discount and extra concessions. Normally, I would push to find a way to keep the account. This time, I didn’t. I held the line on pricing, didn’t escalate for approvals, and didn’t go out of my way to save it. I stayed professional, just… didn’t fight for it. They churned. Leadership wasn’t happy. The feedback was that I should have done more to retain a paying customer. At the same time, a few teammates thanked me. They were relieved not to deal with that account anymore. Now I’m stuck wondering: AITAH for letting a difficult but paying customer churn instead of pushing harder to keep the account? -- AITAH: Sales Edition – Episode 2 DM us with your story to be featured in this series.✍

AI is transforming how sales teams work, ✅turning hours of manual research into minutes, ✅sharpening forecasts from guesswork into reliable predictions, and ✅surfacing hidden opportunities before deals slip away. When AI handles pattern recognition and repetitive tasks, your reps can focus on what drives revenue: building relationships and closing deals. This guide shows revenue leaders how to implement AI for sales performance optimization. You’ll discover the core capabilities that drive results, essential platform categories, and a proven roadmap for adoption that delivers measurable ROI - without the common pitfalls that turn AI investments into shelfware. Check it out 👇

"A major breakthrough came with the introduction of monday campaigns alongside CRM. With a native, drag-and-drop email builder, the team can now create professional campaigns without HTML coding or bottlenecks, while sales instantly see which decision-makers opened, clicked, or engaged." Strategix

Gotta love that hands-on management support 🙌