MakeCommerce by Maksekeskus

🤖 AI is making e-commerce smarter and more efficient than ever. But there’s another trend rising alongside it - brands that sell not just products, but emotion and connection. Designer and xfiner founder Lauri Post shared on Äripäev Radio that we might be entering the golden age of niche brands. “One big brand can evolve into several smaller niche stores, each speaking to its own audience and building communities - something large AI-driven platforms simply can’t replicate.” Niche stores don’t try to please everyone. They speak to the right people and that’s where their real strength lies. This and much more came up as Lauri and podcast host Kuldar Kullasepp talked about how to build an online store customers love to return to. Read more and listen to the full episode👉 https://lnkd.in/d2NhK2Fz 🤔 How do you see the balance between automation and human connection in e-commerce?

A new episode of Äripäev’s podcast E-commerce Development and Future is out ... this time featuring me and Xfiner, talking about design, e-commerce, and Webflow. I often get asked how much design really affects sales and loyalty. The truth? Way more than most people think. Design isn’t just about how a store looks ... it’s about the whole journey ... from brand values and first impressions online to the moment you open the package ... and beyond. That’s exactly what we covered in the episode ... the biggest design mistakes that scare customers away, when it makes sense to invest in a redesign, why mobile experience is now absolutely critical, and how tools like Webflow and design audits can help create faster, more user-friendly experiences. Big thanks to Äripäev (Estonia’s top business media group), to Maarit Kallas, and to Kuldar Kullasepp from MakeCommerce by Maksekeskus (leading payment solutions provider in the Baltics) for hosting the show. You can find the link in the comments. If you want to practice your Estonian, here’s your chance!

Every online store reaches a point where growth needs an extra boost. Estonian e-commerce brand Mõnnakas found theirs with MakeCommerce, using revenue-based financing that helped them grow inventory and bring new marketing ideas to life right before the peak season. "I’m very excited about the future of our company, because with MakeCommerce and Softloans, I now have funding partners who help me continue developing the business actively," says Tambet Nugin, Founder of Mõnnakas. Sometimes all a growing business needs is the right kind of support, and the freedom to move forward at its own pace.

Shipping doesn’t have to be complicated📦 With our 𝗦𝗵𝗶𝗽𝗽𝗶𝗻𝗴+ you can easily connect your store to leading delivery partners across the Baltics and automate the whole process – from order to pickup. Managing deliveries becomes simple and seamless - less hassle for you and faster deliveries for your customers. 💚 📋 Save hours of manual work 🌍 Keep your customers happy #ecommerce #shipping #logistics #balticbusiness

Today our Lithuania and Latvia teams attending Ecomexpo Vilnius and RIGA COMM. If you’re around – come visit our stand and let’s talk about what connects payments, delivery, conversions, and business growth in e-commerce. Thousands of Baltic merchants already use our solutions – discover how your store can too. Otherwise, reach out anytime -> https://lnkd.in/dvqE5aZt #Ecomexpo25 #RigaCom #Ecommerce #Fintech #MakeCommerce #BusinessGrowth

🛒 A small checkout change that can make a big difference. It’s 7 PM. Your Black Friday campaign is in full swing. A customer’s cart is full - but they pause. Should they really spend that much right now? A moment later, the page is closed, and the sale is gone. 𝗠𝗼𝗺𝗲𝗻𝘁𝘀 𝗹𝗶𝗸𝗲 𝘁𝗵𝗶𝘀 𝗰𝗮𝗻 𝗺𝗮𝗸𝗲 𝗼𝗿 𝗯𝗿𝗲𝗮𝗸 𝗮 𝗽𝘂𝗿𝗰𝗵𝗮𝘀𝗲. That’s where Buy Now, Pay Later (BNPL) comes in - giving shoppers flexibility and helping merchants turn hesitation into conversion. 📈 According to Inbank, BNPL purchases in the Baltics grew by 35% in Q4 last year (and by 44% in Estonia). Shoppers are still buying during the holidays - but more thoughtfully, spreading costs and choosing flexible payment options. With MakeCommerce, adding BNPL from Inbank and Holm Bank to your store´s checkout takes just one integration. It’s simple, risk-free, and built to help you capture more sales - especially in the busiest shopping season of the year. 👉 Want to learn more? Read the full story: https://lnkd.in/dQu973b8 #eCommerce #BuyNowPayLater #Inbank #HolmBank #Growth

⚠️ 𝗥𝗲𝗮𝗹-𝘁𝗶𝗺𝗲 𝘁𝗿𝗮𝗻𝘀𝗺𝗶𝘀𝘀𝗶𝗼𝗻 𝗼𝗳 𝗳𝗶𝘀𝗰𝗮𝗹 𝗱𝗮𝘁𝗮 𝘁𝗼 𝘁𝗵𝗲 𝗩𝗠𝗜 𝗶.𝗘𝗞𝗔 𝘀𝘆𝘀𝘁𝗲𝗺 𝗶𝘀 𝗻𝗼𝘄 𝗺𝗮𝗻𝗱𝗮𝘁𝗼𝗿𝘆 𝗶𝗻 𝗟𝗶𝘁𝗵𝘂𝗮𝗻𝗶𝗮 According to the law, starting May 1, 2025, all cash registers in Lithuania must be connected to the VMI i.EKA system and transmit receipt data in real time. Responsibility is waived only for businesses that have already started the implementation process – and only until the end of the year. “Don’t wait until the last day – by then, service providers may simply be unable to handle all requests,” says Tomas Venslovas, our Country Manager in Lithuania, on a Delfi press release (link in comments). 💎 𝗠𝗮𝗸𝗲𝗖𝗼𝗺𝗺𝗲𝗿𝗰𝗲 𝘀𝗽𝗲𝗰𝗶𝗮𝗹 𝘁𝗲𝗿𝗺𝘀 𝗳𝗼𝗿 𝗟𝗶𝘁𝗵𝘂𝗮𝗻𝗶𝗮𝗻 𝗺𝗲𝗿𝗰𝗵𝗮𝗻𝘁𝘀: 0 €/month device rental until December 31, 2025 and competitive transaction pricing with reduced cash register provider fees. 👉 𝗙𝗶𝗹𝗹 𝗼𝘂𝘁 𝘁𝗵𝗲 𝗳𝗼𝗿𝗺 – our team will get in touch and help you choose the best solution for your business. https://lnkd.in/dcFKikcg #iEKA #SmartECR #Fintech #Lithuania #Payments #Retail #InStore

💡 Did you know that AI-powered chat can keep customers on your site up to 10x longer? That was one of the highlights from Äripäev Radio’s e-commerce show, where Sandra Roosna, founder of Askly, discussed with host Kuldar Kullasepp how AI chatbots can shift customer support from a bottleneck into a business strength. The trick is to treat an AI like a colleague: 𝘁𝗿𝗮𝗶𝗻 𝗶𝘁, 𝗴𝘂𝗶𝗱𝗲 𝗶𝘁, 𝗮𝗻𝗱 𝗰𝗵𝗲𝗰𝗸 𝗶𝗻 𝗿𝗲𝗴𝘂𝗹𝗮𝗿𝗹𝘆. Here are 5 steps to get started: 1️⃣ Map recurring questions - what do customers ask most often? 2️⃣ Prepare answer templates - useful for your team and as AI training material. 3️⃣ Integrate channels - bring chat, social, and email together for faster replies. 4️⃣ Set limits - you can hand over sensitive cases (like payments) to humans. 5️⃣ Test and improve - just like a new team member, your chatbot needs guidance. In practice: customers get help faster, your team has more time for real issues, and your store sees more completed sales. 🚀 🎧 Listen to the full episode (link in comments)👇

📊 The biggest payment shift in years is happening right now. For years, almost every online purchase in the Baltics was paid by bank transfer. That was the default. Now things look very different. Once merchants add Apple Pay and Google Pay, card payments don’t just grow - they skyrocket. In just a couple of months, the share can double, hitting 20% and still climbing! 🪜 For merchants, it’s both an opportunity and a challenge: ✅ Higher conversions ⚖️ Higher costs compared to bank payments 👉 The shift from bank payments to card isn’t coming “one day” - it´s already here. 🔗 Read the full blog post: https://lnkd.in/dAszd9Fw

W as in Wix? Or W as WooCommerce? Either way – managing deliveries on these e-commerce platforms just got easier! No need to juggle multiple carrier systems anymore, print labels one at a time, or track orders across scattered platforms. With our renewed 𝗦𝗵𝗶𝗽𝗽𝗶𝗻𝗴+, everything happens right inside your shop’s admin panel - no switching between different sites. Our latest updates to 𝗦𝗵𝗶𝗽𝗽𝗶𝗻𝗴+ include: ▪️ All shipments in one user-friendly view ▪️ Option to set up free shipping ▪️ Easy label printing (including bulk printing) …and more 🔎 You can find more detailed info in our integration guides: https://lnkd.in/dx4_ZsjW This summer Venipak and Unisend Eesti joined our list of partners. Merchants can now choose between two flexible shipping packages - 𝗦𝗵𝗶𝗽𝗽𝗶𝗻𝗴+ and 𝗦𝗵𝗶𝗽𝗽𝗶𝗻𝗴+ 𝗣𝗿𝗼. 👉 Read more: https://lnkd.in/dr3WgPh6