Nylas

Nylas Agent Accounts provision a dedicated support inbox with one API call: the mailbox, the webhook triggers, and the thread model. The thread model is the part that earns its keep. The hardest ticket is the one that comes back five days later, sometimes with a different problem than it started with. If the agent keys its state to the message instead of the thread, it loses the history and starts over. With its own inbox, the agent classifies on the way in, reclassifies every follow-up against the full transcript, and escalates to a human with the whole thread attached. Provision it in one command: nylas agent account create support@your-domain 👉 Full walkthrough and code: https://lnkd.in/gPPHzyc7

Dana is a personal AI assistant you reach through messaging apps like WhatsApp, Telegram, and Slack. It reads and replies to your email in your voice, manages your calendar, and books meetings without you leaving the chat. For that to work, Dana needed an email identity of its own. Provisioning Google Workspace accounts meant months of restricted scope review. Building inbound mail from scratch meant MX records, SMTP, and threading logic a small team couldn't maintain. Dana Intelligence built it on Nylas Agent Accounts instead. One API call provisions a dedicated mailbox and calendar per user. Every inbound email becomes a live agent turn. They shipped it while Agent Accounts was still in beta. 👉 Full story: https://lnkd.in/gJZR5D6c

The Nylas MCP server connects your AI agent to email, calendar, contacts, and Notetaker, across Gmail, Microsoft 365, and IMAP, through a single connection. That normally takes building an integration for every provider before the agent does anything useful. It's the slowest part of the build and the part that breaks most in production. The MCP server removes it: your agent gets 36 typed tools and figures out how to use them on its own. The part worth knowing if you're putting an agent near a real inbox: it can't send an email in one step. send_message needs a confirmation call first, so a misread prompt or a prompt-injection attempt hidden in an email stops before it reaches a customer. Works with Claude Code, Cursor, Codex, and other MCP clients. One CLI command to install, free on the sandbox. Full breakdown: https://lnkd.in/e3m43j7i

Most scheduling agents can propose a meeting. They can't book it. The agent offers three times, the prospect picks one, and then a human steps in to create the event. The identity that proposed the meeting doesn't own a calendar. Agent Accounts fix that. Same identity, one flow: checks its own calendar, replies with open slots, creates the event, handles the RSVP. The reply threads back into the original Gmail or Outlook conversation, and the agent gets a delivery signal so it knows the invite sent instead of silently bouncing. 📬 Provision the account in one command: nylas agent account create scheduling@your-domain Curious where people are landing on this: are you giving agents their own identity, or routing everything through a human approval step? 👉 Full walkthrough and code here: https://lnkd.in/gdWzp3mu

The average email has maybe three sentences worth keeping. The rest is structure your LLM doesn't need. But when you're ingesting email into an LLM or AI agent, that structure works against you. You end up wasting tokens on content that has nothing to do with what you're trying to understand. Clean Conversations gives you the controls to remove what you don't need and convert the message into a format your model can work with. You decide what gets stripped. What's left is the semantic core. We just added a webhook for it. 🪝 Subscribe to message.created.cleaned and cleaned Markdown gets piped straight into your LLM or agentic workflow in real time, the moment a new message syncs. 👉 If you're building on email data, this one's worth a look: https://lnkd.in/d9dkFf-K

Most enterprise deals hit a security questionnaire at some point. What your vendors hold determines part of the answer. Nylas maintains four compliance certifications: SOC 2 Type II, HIPAA, ISO 27001, and ISO 27701. Those cover the documentation most procurement teams ask for, the BAA requirement if you're building in healthcare, and the privacy standards that matter if your users are in regulated countries or states. We broke down what each one actually covers and why it matters for teams building on Nylas. 👉 https://lnkd.in/gsrCbkKf #Security #Compliance #EnterpriseReady #DeveloperTools

100,000+ startups have raised $21B+ in capital through Foundersuite. A constantly breaking Gmail integration and no Outlook support meant they were cut off from nearly half their addressable market. Their engineers were stuck maintaining infrastructure instead of building product. They moved to Nylas in 2018. One integration. Both problems solved. 👉 Full story: https://lnkd.in/gz7PrHAA

Most teams building AI agents underestimate what's underneath the inbox. OAuth drift, provider API versioning, deliverability maintenance, cross-provider normalization. None of it shows up in the initial build estimate. It shows up six months later as interrupt work. Our eng team breaks down exactly where custom email integrations break post-launch, and what it actually costs to keep them running. 👉 https://lnkd.in/gjKy69Mz

Nylas now has an official OpenClaw plugin. Most AI agents can browse, reason, and write code. Fewer can check an inbox or update a calendar event. Install @nylas/openclaw-nylas-plugin and your agent can send emails, schedule meetings, check availability, and manage drafts across Gmail, Outlook, Exchange, and 250+ providers on one API key. Full setup guide: https://lnkd.in/dwPJ9Jn3

When a bad actor recently tried to misuse our sandbox application, we identified it and contained it. We traced the abuse to its source, revoked the grants, and cleaned it up across our systems. Nylas sits close to sensitive data. People's inboxes. How we respond when something goes wrong is part of what it means to be infrastructure you can build on. Our security team wrote up what happened, how we handled it, and what developers and end users should do now. 👉 https://lnkd.in/evd8ZSys