Sitejabber

Did you know fashion production contributes to nearly 10% of global carbon emissions? SmartCustomer, our brand discovery platform, helps shoppers make more informed and sustainable choices. With filters for sustainability, responsible materials, and production location, SmartCustomer empowers buyers to align their purchases with their values. #earthday 💡🌍 https://bit.ly/4irfND6

When Sitejabber was founded 18 years ago, our goal was clear: help shoppers avoid scams and feel confident about where they spent their money. But today, there's a new challenge—finding brands that truly align with your needs has become exhausting. We’re scrolling through lots of noise. Screenshotting posts. Finding misleading content. Seeing endless amounts of ads. Researching online. Sifting through influencers. Diving down Reddit rabbit trails. Just to name a few. What we know is—brand discovery is broken. That's why we've built SmartCustomer, a revolutionary brand discovery platform launching first in fashion. With SmartCustomer, you can effortlessly filter 500+ clothing brands by YOUR exact preferences: size, style, age group, sustainability, and more. For example, looking for earth-conscious, plus size, US-made clothing for women aged 26-45? You can do that with SmartCustomer. Instantly see brands that perfectly match your criteria, easily compare them, and explore dedicated profile pages complete with shipping times, manufacturing sources, and more. We built SmartCustomer to save people time and frustration while providing an invaluable resource for finding and vetting brands, all in one place. Say goodbye to endless scrolling. Say hello to buying that's smart. #branddiscovery #smartcustomer https://lnkd.in/gsDj7erQ

Every review shared on Sitejabber empowers someone to make smarter, more confident purchasing decisions—and now we've made the experience better than ever. This wasn’t just a quick facelift; we spent over a year reimagining Sitejabber to bring you a cleaner, smarter, and more transparent experience. 🚀 Some highlights: 🎨 A sleek new design with an inviting look, softer colors, modern elements, and clearer navigation 🛍️ Completely revamped review pages for today’s savvy shoppers and businesses 📝 Improved review-writing flow to help users share reviews effortlessly 🔍 Behind-the-scenes look at how we uphold trust and authenticity And that's only a glimpse of what's new! This refresh is more than just a new look; it represents a commitment to creating a space for consumers and businesses to connect. We’d love to hear what you think of the new Sitejabber. Try it out today and let us know what you think in the comments. 🔗 sitejabber.com #sitejabber #websiteredesign #newlook #consumertrust #onlinereviews

We’re starting 2025 with the first of many game-changing updates to elevate your online reputation management capabilities. 🎉 First up: the redesigned Sitejabber Business Platform—a sleek, intuitive hub to help you navigate your tools effortlessly and make managing your online reputation easier than ever. With actionable insights and a fresh, modern design, we’re making it simpler than ever to grow and manage your reputation. But that’s not all! 🚀 Introducing the Forecast Calculator, where you can: 1. Track Your Trends - Monitor how your Sitejabber rating evolves with current review and rating trends. 2. Evaluate Your Plans - Forecast future ratings by inputting your review collection numbers. 3. Hit Your Goals - See how many reviews you need to achieve a higher star rating. We're ready for an incredible year ahead—this is just the beginning! sitejabber.com/business #NewYearNewTools #CustomerReviews #OnlineReputation

We’re starting 2025 with the first of many game-changing updates to elevate your online reputation management capabilities. 🎉 First up: the redesigned Sitejabber Business Platform—a sleek, intuitive hub to help you navigate your tools effortlessly and make managing your online reputation easier than ever. With actionable insights and a fresh, modern design, we’re making it simpler than ever to grow and manage your reputation. But that’s not all! 🚀 Introducing the Forecast Calculator, where you can: 1. Track Your Trends - Monitor how your Sitejabber rating evolves with current review and rating trends. 2. Evaluate Your Plans - Forecast future ratings by inputting your review collection numbers. 3. Hit Your Goals - See how many reviews you need to achieve a higher star rating. We're ready for an incredible year ahead—this is just the beginning! sitejabber.com/business #NewYearNewTools #CustomerReviews #OnlineReputation

Negative reviews can be a blessing in disguise 💫 Make use of them to improve customer service and increase your online reputation! #negativereviews #harvardstudy #customerservice #onlinereputation #sitejabber #reputationmanagement

From our family to yours, Happy Thanksgiving! 🦃 🍁 🥧 #thanksgiving2024

This week, the FTC published allegations regarding how the previous collection and publication of “point-of-sale” reviews on Sitejabber may have been misleading to consumers. While the allegations seem new, they concern reviews collected prior to the significant platform changes we announced and implemented back in January 2024 to better align with the new FTC guidelines. We still believe that point-of-sale reviews offer valuable insights for both consumers and businesses. However, we recognize that consumer usage of reviews is constantly evolving, and standards for transparency must adapt accordingly. To better understand the context of the FTC's claims and the improvements we've made to address their concerns, please read our full response to the allegations below. Our response to FTC allegations: https://lnkd.in/g5TXB5Eu Our January 2024 product announcement: https://lnkd.in/gBZe8rdk

Politics & branding—should they mix? 🗳️Our CEO, Michael Lai breaks down what consumers actually want this election season ➡️ https://bit.ly/4eYs6pP #brandtransparency #electionseason #customersatisfaction #brandreviews #election2024

87% of consumers won’t even consider a business with bad reviews... Listen to David—stay on top of your reviews! 🎯 #reviewstat #reviewmanagement #memeoftheday #reputationmanagement #jabio #reviews