SupportYourApp

The future of customer support picks up on the first ring 📞 Our AI Voice Agent delivers instant, human-like interactions in 32+ languages, available 24/7. The result? ✨ Happier customers ⚡ Faster resolutions 💰 Lower costs Transform your CX without expanding your team. Learn more about our AI Voice Agent → https://lnkd.in/dmUjhfav #AIVoiceAgent #CustomerExperience #AIInnovation

Shared or Dedicated Support — which one fits your #business best? 🤔 Our Integrations Specialist, Nader, breaks it all down in his latest article: ✅ Key differences ✅ Benefits of each model ✅ How to choose the right one for your goals If you’re scaling your customer support or just want to optimize operations, this is exactly where to start. 📖 Read the full article on our website → https://lnkd.in/dFmeTjMT #CustomerSupport #SharedVsDedicated #SupportModels #BusinessGrowth #SupportYourApp

What if the key to a lasting career in #tech isn’t mastering one skill, but mastering the art of change? That’s the advice our CEO and Managing Partner, Daria Leshchenko, shared with DevX alongside other industry leaders. Her insight goes beyond tools and trends — it’s all about mindset. See Daria’s full comment below and read the full article 👉 https://lnkd.in/exAJ_wJj

Liubov Tykholoz started her journey at SupportYourApp over 9 years ago, and today we’re sharing her interview as our Vice CEO 🌟 What’s inside this role’s starter pack? ▫️ Growing at your own pace: moving forward both professionally and personally. ▫️ Connecting teams and keeping them aligned with the company’s big goals. ▫️ Learning and tackling something new every day. ▫️ Exploring new skills, and, even harder, knowing how and when to use them. And the most important thing — constant support from the team 💛 Learn more about Liubov and her journey in the full article → https://lnkd.in/dbvbKAg6 #SupportYourApp #CareerStory #CustomerSupport #CareerOpportunities

Your CS metrics look great, but customers still aren’t happy? Let’s find out why 📊 In our new article, Senior Key Account Manager Daniel explains why strong performance reports may not reflect real customer experience. Learn: ✔️ Why relying only on metrics can mislead your #business ✔️ How #customer cues can inspire meaningful service improvement ✔️ Which data sources reveal what CS #metrics often hide ✔️ How to avoid the trap of oversimplified #CSAT scores and what to do instead Your data tells only half the story. Discover the rest 👉 https://lnkd.in/gib6R54m

New Case Study Alert 🚀 Creating a support team with perfect English and strong academic writing skills? Easy 😎 In our latest case study, we share how our team partnered with a US-based organization of psychology specialists and turned the collaboration into real success. Discover how we: ✅ Provided round-the-clock, 24/7 availability ✅ Became a trusted extension of the client’s internal operations ✅ Delivered measurable, high-impact results Curious to see how we made it happen? Check out the full story → https://lnkd.in/dpiDrSfG

Money20/20 Las Vegas: exciting, insightful, and truly unforgettable 🌟 ✔️ 3 days ✔️ 6,000+ C-Suite & VP attendees ✔️ 350+ expert speakers Here are the top insights our team brought back from one of the brightest fintech events of the year: 🔐 Fraud is evolving faster than trust Dynamic, risk-based defenses are now essential to keep customers safe in the age of AI. 💡 Data drives AI High-quality, integrated data is powering personalized payments and shaping the next wave of fintech innovation. 💰 Stablecoins are mainstream With wallet-based fraud on the rise, on-chain monitoring and smarter transaction controls are critical to maintaining trust. 🛍️ Payment flexibility is the new normal BNPL, dynamic cards, and embedded finance are reshaping how consumers access and use money. 👥 Modern KYC is multidimensional By combining diverse data sources, companies can assess risk responsibly while respecting ethics. 🤖 The AI Aspect AI has become an essential and foundational tool for companies across all industries, forming the backbone of many of their services. The future of fintech is secure, flexible, data-driven, and customer-centric — and it’s happening now. #Money2020 #Fintech #Payments #AI #Stablecoins #KYC #BNPL #Innovation #DataDriven Photos: Money 20/20

A moment worth celebrating 🎉 We’re thrilled to share that our incredible CEO and Managing Partner, Daria Leshchenko, has been recognized as a 2025 Herizon Award Winner in the Founder category. The Herizon Awards honor transformation at every level of business, and we’re proud to see Daria standing alongside such an inspiring group of leaders, builders, and changemakers. This recognition is a testament to her bold vision, dedication, and the positive impact she continues to make on our team and the industry 🚀 Daria, congratulations! Here’s to many more achievements ahead 💛 #HerizonAward2025 #Founder #WomenInTech #Leadership #Innovation #ProudMoments

Fintech’s #1 show is happening now 🚀 Hello from Money20/20 USA! The energy here is electric — meeting up with industry leaders, connecting with new innovators, and sharing cutting-edge insights. Loving the vibe and all the exciting ideas flying around. If you’re here, let’s connect and explore opportunities together 🤝 #Money2025 #Fintech #Networking #VegasVibes #Innovation

Who’s leading the way in SaaS customer support this year? 🚀 Our Service Delivery Director, Ilya Patricha, breaks it down in his deep dive into the Best #SaaS Customer Support Companies of 2025. Tap the link to read the full story and find out who made the list → https://lnkd.in/dZWymsU9 #CS #CustomerSupportCompanies