Most industry events give you panels and polished presentations. This isn't that. On Wednesday, July 1st at 10 AM PT, Podium is hosting a Live Hot Seat Q&A with Terri Ross, founder of Terri Ross Consulting and one of the most trusted growth advisors in medical aesthetics. Submit your question ahead of time and she'll tackle it live: pricing strategy, revenue plateaus, team performance, scaling — whatever's sitting heaviest on your plate right now. No fluff. No hedging. Just straight answers. 🎁 The first 5 people to submit a question get a free set of Terri Ross Affirmation Cards ($40 value). Register here: https://lnkd.in/gVTacU9e
Podium
Software Development
Lehi, Utah 116,356 followers
Podium—your all-in-one AI-powered lead conversion and communication platform.
About us
A few years back, Eric (Co-Founder and CEO) got a frustrated call from his dad. His dad’s tire shop had plenty of happy customers, but only a handful of angry ones were leaving reviews. So we built a product that made getting more reviews as easy as sending a text. Launching in 2014, we set out to solve the same problem for local businesses everywhere, but we realized that messaging with customers wasn’t just the better way to get reviews—it’s the better way to do business. We’ve since built a multi-product platform that’s modernizing the way local business gets done. We are here to provide local businesses with everything they need to win. Get more reviews, collect payments, send text marketing campaigns, and centralize your communications—all from one easy-to-use platform. #Podium #PodiumLove #LocalBusiness #TheFutureIsLocal
- Website
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https://www.podium.com
External link for Podium
- Industry
- Software Development
- Company size
- 1,001-5,000 employees
- Headquarters
- Lehi, Utah
- Type
- Privately Held
- Founded
- 2014
- Specialties
- Online Reviews, Reputation Management, Review Analytics, Customer Reviews, Small Business Reviews, Customer Interactions, Customer Engagement, Local Business, Collect Payments, Text Marketing, and SMS Marketing
Locations
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Primary
Get directions
1650 W Digital Dr
Lehi, Utah 84043, US
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Get directions
Level 3, 376390 Collins St
Melbourne, VIC 3000, AU
Employees at Podium
Updates
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What do 700,000 patient conversations tell you about the future of aesthetics? A lot, it turns out. Podium’s co-founder Dennis Steele joined Dr. Randi Boyette on The Dr. Randi Show this week for a candid conversation on how AI is reshaping the patient journey — from the first Google search to the final checkout. Whether you're AI-curious or AI-ready, this episode will change how you think about your patient experience. Watch now below.
🎙️ New Episode Alert: What happens when AI handles more than 738,000 patient conversations and books 75,000 appointments? You get a front-row seat to how patient expectations are changing and where the future of aesthetics is headed. On this episode of The Dr. Randi Show, Dr. Randi Boyette sits down with Dennis Steele, Co-Founder of Podium, to discuss how artificial intelligence is transforming the patient experience and helping clinics meet a new generation of consumer expectations. Drawing from hundreds of thousands of real-world patient interactions, Dennis Steele shares what today’s consumers want, why speed and convenience have become critical drivers of conversion, and how AI is evolving from a simple chatbot into a powerful business tool capable of booking appointments, optimizing schedules, and supporting clinic growth. The conversation also explores why OpenAI recognized Podium’s work, what separates effective AI from the countless tools entering the market, and how clinics can leverage technology without losing the personalized experience patients expect. Dr. Randi & Dennis discuss: 🔹What 738,000 patient conversations reveal about today’s aesthetic consumer 🔹Why response time has become one of the biggest drivers of patient conversion 🔹How AI is influencing patient decisions before they ever contact a clinic 🔹The rise of Agentic AI and what it means for aesthetic businesses 🔹Why OpenAI spotlighted Podium’s technology 🔹How AI is helping clinics improve conversion, efficiency, and revenue 🔹What the future of patient communication may look like Whether you’re embracing AI or still trying to understand where it’s headed, this episode offers a practical look at one of the biggest shifts happening in aesthetics today. Sponsored by NewBeauty💄 📱 Listen and Watch on Spotify: https://spti.fi/zMXQD2G 🎧 Listen Now on Apple: https://dub.sh/mF1TGxE
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AI employees are here. And they're already answering calls, booking jobs, and dispatching techs for HVAC businesses while you're out on a call. James Christian, our Sr. Director of Product, sat down with Gary McCreadie on the HVAC Know It All Inc. Podcast to break down exactly how it works. Both parts are live now. 🎙️ https://lnkd.in/gYGi26hD
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Tired of AI talk that doesn't translate to the lot? Same. Tomorrow at NIADA, we're hosting a dealer learning lab built for the independent dealers who are done waiting on AI to pay off. Cold CRM leads. After-hours sales. Lead sources you've already paid for. Our VP of Automotive, Ross Tinkham, will show you exactly how to win in all three. Add it to your schedule. 👇 https://lnkd.in/gm9PvCgt
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The energy at Podium Connect 2026 was unmatched! A live discussion with OpenAI on where consumer behavior is headed. Emmitt Smith on stage talking about championships and what it takes to win when the game speeds up. Customers sharing real challenges facing the industry, what’s working, what isn’t, and where they see the biggest opportunities. There’s nothing like being around leaders genuinely excited about what AI is doing for their business. The businesses winning with AI treat it like an employee, not a new feature. They give it a playbook, access to data, and coaching when it gets something wrong. Thank you to all the industry leaders who joined us. We’re just getting started and can’t wait to share what’s next podium.com/demo. #PodiumConnect
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Next week we'll be heading to Denver at NIADA, ready to connect with independent dealers from across the country. Stop by booth #915 to meet the team, see what's new at Podium, and learn how dealers are using AI to respond faster, convert more leads, and create better customer experiences. Whether you're looking to improve response times, simplify your tech stack, or just curious what AI can actually do for an independent lot — we'd love to show you around. See you in Denver! https://lnkd.in/g4fUcZBb #NIADA ##NIADA2026
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Good AI converts. Bad AI just responds. We just wrapped Podium Connect — and this question came up every single time: how do you know if your AI is actually working? Our SVP of Dealer Success Liam Golightley breaks it down on Car Dealership Guy. What separates AI that actually moves the needle from AI that just looks good in a demo, and why conversion and brand customization are the 2 must-haves in any AI tool. As always thanks Sam D'Arc for having us on the show!
AI in fixed ops is starting to get judged by customer experience. Liam Golightley, SVP Dealer Success at Podium, explains why quality AI has to book the appointment and still feel on-brand. " When you look at this across millions and millions of conversations, what actually leads to more appointments? Not just what looks cool, but what actually gets you more appointments?" Daily Dealer Live hosted by Sam D'Arc — listen to the full episode here: https://lnkd.in/gmcgnrpW - Thank you to our partner Podium! Check them out by visiting: https://lnkd.in/evGyMsut
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We're partnering with Double Triple this Thursday to host a free event for anyone thinking about a move into tech sales. Come hear from some of our top performers in Australia alongside Caelah Stanley, Co-Founder of Double Triple, on why tech sales could be your next career move. Thursday 18 June, 5-7PM AEST. Level 3, 100 Queen and Collins Building, Melbourne CBD. Light refreshments provided. RSVP: https://lnkd.in/gWei6bT4
Happy Monday LI Network! Podium is pleased to be partnering with Double Triple for our Break Into Tech Sales event this Thursday 18th of June at 5PM at our Melbourne Podium HQ. 🚀 Hear from some of our top performers as well as from Caelah Stanley! Caelah is the Co-Founder of Double Triple and is offering some incredibly valuable insights around how and why Tech Sales could be your next move. 🤩 Please RSVP here: https://lnkd.in/gWei6bT4 📅 Thursday 18th of June - 5-7PM, Light Refreshments Provided 📍Podium HQ - Level 3/100 Queen and Collins Building, Melbourne CBD Brad Morgan Brad Granger Jordan Rothschild Francisco Passadore Steve Pretty Calum Downey Lauren M.
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Podium reposted this
Excited to share that I’ve joined Podium as an Account Executive on the Independent Auto team. I’ve spent the last several years working with home service businesses and helping owners grow through better marketing, lead generation, and customer communication. I’m looking forward to bringing that same focus into the automotive space and helping independent shops create a better customer experience and grow revenue. Grateful for everyone who helped me along the way and excited for what’s ahead.
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Podium reposted this
Excited to share that I've been promoted to Senior Sales Development Representative at Podium! I'm grateful for the opportunity to grow alongside an incredible team and learn from so many talented people. Thank you to everyone who has supported me along the way. Looking forward to continuing to help local businesses win with the power of AI