Prudential plc

Our customer strategy is built on a simple but powerful principle: understanding what truly matters to our customers and delivering it with purpose. It’s about listening deeply, acting with empathy, and creating meaningful value at every step of the journey. Our recent Customer Townhall was a reflection of this commitment. We explored how we can better serve our customers and evolve our products and services to meet their changing needs. The conversation was enriched by the insights of our guest speaker Kate Okrasinski from Mandarin Oriental Hotel Group, who reminded us that showing up for customers starts with truly knowing them. Thank you to Kate, Angel Ng, Regional CEO, Greater China, Customer and Wealth, Lawrence Lam, CEO, Prudential Hong Kong, Pankaj Banerjee, Chief Agency Officer, and Priscilla Ng, Chief Customer and Marketing Officer, for an inspiring and thought-provoking discussion. #NextPrudential #EveryLifeEveryFuture

🌍 On #WorldEnvironmentDay, we're proud to spotlight Prudential Life Insurance Ghana’s EV Transition Programme, an important step towards a more sustainable future. By shifting from internal combustion engine vehicles to electric vehicles, this initiative aims to cut carbon emissions and reduce long-term operational costs. It’s part of our broader commitment to integrating sustainability into everything we do, for this generation and the next. #NextPrudential #EveryLifeEveryFuture

This weekend, the PruDragons took part in Hong Kong's Stanley International Dragon Boat Championships 🐉 Our paddlers, proudly represented by colleagues from Head Office, Hong Kong and Macau, showcased incredible teamwork. Having trained tirelessly since early March, the dedication and commitment paid off, with the team securing the Second Runner-up position in the Mixed Corporate Bronze Cup! 🥉 A huge congratulations to all our paddlers! #Prudential #PruDragons #EveryLifeEveryFuture

Today marks a monumental milestone for Prudential as we celebrate 177 years since our founding on 30 May 1848 in Hatton Garden, London. Originally known as "The Prudential Mutual Assurance Investment and Loan Association," our mission was to provide life assurance and loans to our customers. From our humble beginnings, we have grown to provide life and health insurance, as well as asset management, to over 18 million customers across 24 markets in Asia and Africa. Our dedication remains steadfast in helping individuals and families achieve financial security and peace of mind. Here's to 177 years of trust and commitment to our customers. #Prudential #EveryLifeEveryFuture

When we put customers at the heart of everything we do, remarkable results naturally follow, which is why we are thrilled that Prudential plc has achieved top quartile in Relationship Net Promoter Score (rNPS) across five markets. As we journey toward our group vision, we're reinventing what insurance can be: enhanced digital experiences that simplify your journey, AI-powered claims processing and data-driven insights that anticipate your evolving needs. Because when you succeed, we succeed. The best is truly yet to come! Bundit Kenny Jiamanukoonkit, Kevin Kwon and Iskandar Ezzahuddin share their pride in our achievements. #OurReasonIsYou #CustomerAlways

We are proud to announce that Prudential plc has achieved top quartile in Relationship Net Promoter Score (rNPS) in Hong Kong, Taiwan, Thailand, Vietnam and Indonesia Sharia. This milestone confirms our approach; insurance should adapt to you, not the other way around. As we journey toward our group vision, we're transforming experiences through intuitive digital platforms, AI-powered claims, and insights that answer your needs. Because insurance isn‘t just about policies, it’s about protecting what matters most in your world, digitally, physically or mentally. Hear from Priscilla Ng, Lawrence Lam, and Laura Wang, who share their personal reflections on this achievement. Join our leaders in celebrating this achievement! #OurReasonIsYou #CustomerAlways

We are pleased to announce the appointment of Naveen Tahilyani as Regional CEO for India, Africa, the Philippines, Cambodia, Laos and Myanmar, with responsibility for Health, effective 29 July. Naveen has rich experience working in the insurance sector across Asia, as well as time spent advising banks and insurance companies as a management consultant. He will have the responsibility of continuing to build our Health pillar, while driving growth across his key markets, which are strategic game changers for Prudential. This appointment follows Solmaz Altin’s decision to return to Europe, as previously announced. We welcome Naveen to Prudential plc and wish him well in his new position. Click here to learn more: https://lnkd.in/g_XG6PPa #NextPrudential #EveryLifeEveryFuture

We have today announced that Bill Maldonado, CEO of Eastspring Investments, will be retiring from Prudential plc to return to the United Kingdom to be with his family. Since joining in 2021, Bill has played a pivotal role in the success of the Eastspring Investments business including driving higher AUM and profitability, and positively contributing to the business outcomes of Prudential. We are pleased to announce Rajeev Mittal will be succeeding Bill in the role of CEO of Eastspring Investments, effective 1 July. With more than 30 years of asset management experience in Asia and Europe, coupled with his proven track record in managing and developing asset management businesses, Rajeev is the perfect leader to drive the continued growth of Eastspring Investments. We would like to thank Bill for all his contributions to the business, while welcoming Rajeev and wishing him the best in his new role. Click here to learn more: https://lnkd.in/g_XG6PPa #NextPrudential #EveryLifeEveryFuture

Prudential's 2025 Annual General Meeting was held yesterday at AIRSIDE, our new multipurpose office for our Agency force located in Kai Tak. We would like to thank all shareholders for their ongoing support and engagement in our AGM. We remain committed to delivering long-term sustainable growth by providing best-in-class experiences to our customers, enhancing operations, and executing strategies effectively to transform Prudential to its full potential and maximise value for our shareholders and stakeholders. #NextPrudential #EveryLifeEveryFuture #ProudToBePru

Today we announced our Q1 Business Performance Update. Our on-going focus on quality growth in new business profit continues to produce attractive returns and capital generation. Our strong 2025 first quarter new business performance reflects the benefits of our on-going efforts to build and modernise our capabilities to better serve our customers. Please click here to learn more: https://lnkd.in/gRap-vHC #NextPrudential #EveryLifeEveryFuture