Ricoh USA, Inc.’s cover photo
Ricoh USA, Inc.

Ricoh USA, Inc.

IT Services and IT Consulting

Exton, PA 155,231 followers

We bring people, processes, and technology together to make information work for you.

About us

At Ricoh, we bring people, processes, and technology together to make information work for you. We unlock the power of information so organizations can unlock the full potential of their people. We're a leader in information management and digital services, creating competitive advantage for over 1.4 million businesses across the globe. Our team members serve a vast array of industries, using an innovative mix of people, processes, and technology to free trapped and hidden insights. We believe having access to the right information translates to better business agility, more human experiences, and the ability to thrive in today's age of hybrid and borderless work.

Website
http://www.ricoh-usa.com/
Industry
IT Services and IT Consulting
Company size
10,001+ employees
Headquarters
Exton, PA
Type
Privately Held
Founded
1962
Specialties
Managed Print Services, Managed Document Solutions, Sustainability, Cloud and IT Services, Information Governance, Commercial and Industrial Printing, Workflow Services, Enterprise Support, Business Intelligence, Big Data, Digital Workflow, and Digital Services

Locations

Employees at Ricoh USA, Inc.

Updates

  • Choosing the right scanner can make or break your workflow. From document management to image quality, the right device matters. We recently explored scanner types and their benefits. 👉 Now we want your take. Which feature is a must-have? https://lnkd.in/eEQGZhZi

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  • What does it really take to keep businesses secure and agile in a world that never stops changing? Bob Lamendola, our SVP of Technology and Head of Digital Services, sat down with Keypoint Intelligence to share his perspective on how Ricoh is helping organizations simplify IT complexity, strengthen cybersecurity, and embrace cloud-first strategies. It’s not just about technology. It’s about building confidence for the future. 👉 Check out Bob’s interview for insights on where IT services are headed and how Ricoh is leading the way: http://ms.spr.ly/6047tlNrR

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  • Ever bought tech that promised simplicity, and delivered headaches instead? When it comes to multifunction printers (MFPs), the right choice can transform your workflow. And the wrong one can slow you down. That’s why we created the Ricoh MFP Buyers Guide. It’s not just specs and jargon. It’s a roadmap to help you: ✨ Spot the business factors that really matter ✨ Match features to your day-to-day needs ✨ Ask smarter questions when comparing vendors ✨ Choose a solution that scales with you (not against you) Your printer should be more than a machine. It should be a partner in productivity. Ready to make your next MFP decision the smartest one yet? 🔍 Learn more: https://lnkd.in/e9Gg_rq6

  • Employee experience is not shaped by one initiative. It's shaped by the entire support system around employees. Our latest research with IDC shows that the organizations making the strongest impact are removing friction from everyday work. They are giving employees the right tools, ensuring reliable IT support, and offering training that builds confidence. They are also enabling flexible work models using AI and cloud access to help teams work faster and smarter from any location. The takeaway is clear. A stronger employee experience comes from giving people what they need to be effective. Tools that work. Support that responds. Training that scales. Access that empowers. Explore the full set of insights from our research with IDC to see how organizations are shaping employee experience for the year ahead. https://lnkd.in/ed43SPHf

  • From reducing waste to optimizing energy use, manufacturers are adopting practices that make operations more efficient and responsible. These changes aren’t just good for the environment. They’re good for business. At Ricoh, sustainability is built into our approach to innovation. By rethinking processes and leveraging advanced technologies, we help organizations meet their goals while supporting a more resilient future for manufacturing. Explore more of our key strategies and insights: http://ms.spr.ly/6049t9xWX

  • When a leading robotics technology company needed to expand its global support operations, they faced a critical question: How do you scale without compromising service excellence? They turned to Ricoh, and the results speak for themselves: ✅ A seamless, always-on service model ✅ 50% reduction in escalations ✅ Freedom to focus on innovation, not IT headaches Discover how Ricoh is powering the future of robotics, one support ticket at a time. http://ms.spr.ly/6042t95nn

  • Retail has always been hybrid. From store associates to corporate teams, vendors, and field reps—collaboration happens everywhere. But today’s challenges demand more than just flexibility. They demand digitization. Retailers who embrace digital transformation aren’t just keeping up. They’re thriving. Here’s how: ✅ Streamline hiring & onboarding with in-store kiosks, chatbots, and automated workflows ✅ Enhance training using VR and AI for immersive experiences ✅ Digitize HR paperwork to reduce errors and free up time ✅ Empower employees with tools that simplify complexity and boost engagement Why does this matter? Because retail is the nation’s largest private-sector employer, supporting 55 million Americans. When technology works for people, the entire industry wins. 📖 Dive deeper: http://ms.spr.ly/6045tgxHL

  • 🎉Big news: Ricoh has been named a Leader in Quocirca’s 2025 Managed Print Services report! The workplace is evolving, and so are we. Through strategic investments, partnerships, and innovation, Ricoh continues to deliver Intelligent Managed Print Services (MPS) that do more than manage devices: ✅ Integrate workflows for smarter processes ✅ Reduce print volumes and environmental impact ✅ Enhance security in a hybrid world ✅ Enable digitization and automation at scale Our global reach (201 countries!) combined with local delivery, means we can support businesses of all sizes with solutions that go beyond print. Think cloud, cybersecurity, process automation, and workplace experience. Why does this matter? Because MPS today is a key enabler for digital transformation. It’s not just about printers. It’s about creating agile, secure, and efficient workplaces. 📖 Read the full story: http://ms.spr.ly/6047teGTH

  • Ricoh USA, Inc. reposted this

    Improving profit efficiency is a main goal for independent office technology dealers as well as for Ricoh USA, Inc., said Jim Coriddi, chief dealer officer, at the Ricoh Advantage Dealer Summit earlier this fall. “Growth is different today. Customers are changing, and print is changing . . . but this is a dynamic time. We think it’s a time to grow.” Read our in-depth report of Ricoh's Advantage Dealer Summit via the link below. Carsten Bruhn, Bob Lamendola, Scott K., Scott Dabice, Bryan Smith, Marlene Orr, Brian Balow, Chris DeMars, Greg Conroy, OMNI Business Solutions; Kevin N. Hooper, Gartner Research Board; Tony Gruenke, Metro Sales Inc.; Daniel Cho, Innovative Office Solutions, Inc; Tim Renegar, Kelly Office Solutions; Bruce Gibbs of GFI Digital; Juan Maldonado, UBEO Business Services. https://lnkd.in/epSyxj6b

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  • How does a 100-year-old print company reinvent itself for the digital age? For ImageMark Business Services, the answer was clear: automate, innovate, and never stop improving. But scaling services while staying efficient? That’s no easy task. That’s where Ricoh stepped in. Together, we streamlined workflows, automated the repetitive tasks, and gave their team the freedom to focus on what matters most: creativity and delivering impact for their customers. Dive into the full story and see how bold thinking (and the right partner) can change everything: http://ms.spr.ly/6045teEqb

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