This week at Money20/20 in Las Vegas, one thing was clear: verified customer voices are shaping how credibility, discovery, and visibility work online. A few takeaways you should know: - AI is learning trust from real customer feedback. - Visibility now comes from authentic brand sentiment, not just SEO. - The zero-click internet rewards brands with genuine customer proof. We had a great time meeting you all at our booth and the thought leadership breakfast- thanks to everyone who joined the conversation. It’s clear the future belongs to brands powered by their customers.
About us
Welcome to our LinkedIn 👋! We’re so happy you’re here. Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. Interested in learning more about our available job opportunities? Find out more here: business.trustpilot.com/jobs At Trustpilot, trust and transparency are at the heart of what we do, and we strive to reflect that in all of our interactions - social media included. To maintain a collaborative, trustworthy environment for everyone, we’ve put a few social media community guidelines in place. You can find them here: https://trst.pl/46v7pA6.
- Website
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https://www.trustpilot.com/
External link for Trustpilot
- Industry
- Technology, Information and Internet
- Company size
- 501-1,000 employees
- Headquarters
- Copenhagen K
- Type
- Public Company
- Specialties
- online reviews, review software, online reputation management, customer reviews, consumer reviews, customer feedback, consumer trust, merchant reviews, ecommerce reviews, customer experience, brand trust, brand reputation, marketing, SEO, Digital, conversion, open internet, and Growth hacking
Locations
Employees at Trustpilot
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Joe Hurd
FTSE 100 Director. Tech Executive. Husband and Dad^3. I don’t count points scored - I count assists.
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Justin Cutroni
Director, Evangelism, Content, and Education
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Brian Green
Chief Revenue Officer @ Trustpilot | Driving Revenue Growth
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Henrik Rabell
Salesforce Declarative Developer - 9x certified
Updates
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When Europe hit 40°C, a massive spike in air-conditioning business interest occurred, but our data gave an early signal that satisfaction would quickly tank. Our data reveals the story behind the ratings collapse. Find out why in the full Insight Report by emailing data-solutions@trustpilot.com.
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Find your next high-value market and win against the competition using smarter audience data. Trustpilot Analytics turns your reviews into a powerful, refined strategy. Learn more: https://lnkd.in/eKitrMJn.
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Are you ready for the shift from search to AI answers? In this video, our Director of Product Evangelism and Customer Education, Justin Cutroni, breaks down an important strategy for your business - Answer Engine Optimization (AEO). Discover how Trustpilot is a key part to maintaining brand and business visibility in an AI-first world of discovery. Learn more here: https://lnkd.in/ezf75y5F.
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Improving conversions from 15% to 57% might sound like a dream, but for National Claims, it's a reality, thanks to the power of trust. See the full story and learn how they did it: https://lnkd.in/gBp4Y_32.
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Gaining actionable customer insights requires an efficient way to track every review follow-up* response. Learn the two best methods for quick access: your Review Inbox or a full CSV export. Watch the full masterclass with Justin Cutroni to see how this works ➡️ https://lnkd.in/eVE2ibVJ *Available on the Enterprise plan.
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"Trustpilot data has definitely increased the speed at which we can make decisions." Jesse Thomas, Global Head of Data Science at Advent, shares how his team leverages our real-time data to gain a "massive unlock" in analysis. Watch the full case study: https://lnkd.in/eg2-QVNp.
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Write a Review Week in the US is almost over. Have you taken advantage of unlimited review invitations? Don’t miss your chance to spark more conversations and strengthen customer trust. Get started here: https://trst.pl/3W7uNxq
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It's time to celebrate the power of authentic customer voices. Write a Review Week is here - which means businesses in the US can take advantage of unlimited review invitations on our platform. Check our our tips for how to maximize the week: https://trst.pl/3W7uNxq
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Maximizing your review follow-up* strategy means targeting the reviews that give you the most valuable data. Learn how to pinpoint low-rating customers to gather the intel needed to improve your business. Watch the full masterclass with Justin Cutroni to see how this feature works: https://lnkd.in/eVE2ibVJ. *Available on the Enterprise plan.