Isaac Adams

Isaac Adams

San Francisco, California, United States
500+ connections

Activity

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Experience

  • Upstart Graphic

    Upstart

    San Mateo, California, United States

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    San Francisco Bay Area

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    San Francisco Bay Area

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    Foster City, CA

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Licenses & Certifications

Projects

  • anniecannons.com : Human Trafficking Aid Organization - Website Launch

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    Annie Cannons is a startup focused on helping the victims of human trafficking create a career path in Information Technology with the dual goals of increasing the number of women in technology and prevention of re-victimization due to lack of job skills or opportunities for legitimate, gainful employment.

    Other creators
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  • forgingfutures.org : Haiti Youth-Focused Non-Profit - Website Launch

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    Forging Futures in Haiti, is an aid organization focused on feeding and educating young children in Haiti's Leogane commune. The organization needed a basic, professional online presence and a means of accepting online donations. I volunteered time and resources to plan, build and host their website and online donation system.

    Other creators
    • Eric Mees
    • Holly Chesser
    • Jan Hackney
    See project
  • ViaSat : RightNow Sales Implementation and Enhancements

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    Implemented substantial user interface enhancements to RightNow Sales contact center management cloud solution to support ViaSat's sales process workflow. Integrated with various internal and external web service endpoints to present product catalog information, pricing, and special offers based on geographic location and other eligibility factors. Sales solution was deployed and was responsible for onboarding customers during 2013,ViaSat's best year for increased shareholder value since 1999.

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  • SaskTel : Customer Self Serve - Identity and Access Management Integration

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    Managed a matrixed project team of over 40 members tasked with enabling credential and password management of multiple customer-facing legacy applications through the new mySasktel customer self-service portal. Project involved web application and webMethods integration for password, PIN and wireless key management for converged communication services such as voicemail, email and customer premise wireless Internet gateways. Implemented a metrics capture and reporting solution to track customer…

    Managed a matrixed project team of over 40 members tasked with enabling credential and password management of multiple customer-facing legacy applications through the new mySasktel customer self-service portal. Project involved web application and webMethods integration for password, PIN and wireless key management for converged communication services such as voicemail, email and customer premise wireless Internet gateways. Implemented a metrics capture and reporting solution to track customer and SaskTel agent usage of the new functionality leveraging the Oracle OCDM telecommunications data model and Oracle/Hyperion Interactive Reporting Studio.

    Other creators
    See project

Languages

  • English

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