Training and Development Specialist

Our client in the Beauty and Retail space has a need for a Training Development Specialist! This role will be for roughly 4 months, 40 hours a week, and a hybrid schedule out of their offices in Bolingbrook is preferable.

The Training Development Specialist will create, maintain, and develop documentation that supports business systems, processes and reporting. This person will partner with cross functional teams to identify and prioritize gaps in current training, documentation, and processes. They will develop detailed process maps to gain efficiencies and define consistency and best practices across businesses.

Responsibilities:

• Develop background/knowledge on roles including daily responsibilities, systems used, processes and reporting
• Facilitate cross functional meetings to gather feedback regarding pain points, as well as identify gaps in processes, training, systems and reporting
• Coordinate & facilitate training sessions in conjunction with internal partners
• Identify process improvement opportunities for the teams and collaboratively develop training and documentation that defines best practices
• Tie business knowledge to creating process maps for processes and systems used
• Build trust with cross functional partners through timely follow up with clear communication and collaboration
• Collaboratively partner with business SMES and Merchandise Process Team to ensure consistency in the training material outputs from any documentation maintained

Qualifications:

• Minimum of 3 years direct work experience in process improvement/best practices.
• Knowledge in Merchandising or Planning and Inventory a plus
• Data analytics tools (SQL, GCP) and BI software (Tableau and PowerBI)
• Proven advanced level organizational skills
• Critical thinking and creative resolution are a must for this role
• Strong collaboration and interpersonal skills to communicate with associates
• Can conform to shifting priorities, demands and timelines while using analytical and problem-solving capabilities
• Ability to elicit cooperation from a wide variety of sources, including upper management, project team and other departments within the organization
• Ability to effectively prioritize and execute tasks in a high-pressure environment.