Stott and May

Head of Retail Operations

Stott and May United States

Direct message the job poster from Stott and May

Alexander Khan

Alexander Khan

Head of eCommerce (SFCC, Shopify Plus, Headless/Composable)

One of our Retail Clients has recently kicked off a search for their first-ever Head of US Retail Operations to spearhead their company's expansion into the US market. The company in reference is a young, yet established, retailer that has been operating within the UK for over a decade and they're in rapid growth mode after receiving an impressive amount of funding from a prestigious VC.


Over the past few years, my client has successfully launched pop-up shops in multiple cities across America to test the market and, after surpassing challenging revenue benchmarks, they're finally ready to "dive head first" into the US market by opening up several brick & mortar storefront locations throughout the US!


Our client specializes in Sports Memorabilia and is looking for a Head of US Retail Operations to help craft experience-led Brick & Mortar storefronts in New York City, Los Angeles, and Miami as well as, in time, roughly 5-10 additional locations across North America.


This role requires candidates to have experience launching new Brick & Mortar storefronts.

This role also requires candidates to have robust exposure launching pop-up shops.


Additional Role Requirements-

  • 5-8+ years of experience working within retail environments
  • 3+ years of experience within a Regional Manager, or above, seat
  • 5+ years of experience crafting unique, experience-driven, storefront environments
  • Extensive experience establishing revenue metrics/goals
  • Strong background spearheading Pop Up Shops
  • Experience overseeing third-party vendor relationships
  • Marketing Background within Retail environments preferred
  • Robust exposure to overseeing the architecting, floor design, and selection process for new storefronts


This is a Full-Time position, based in either New York or Los Angeles, with a competitive base salary of $150-200k, full benefits (medical, dental, vision, 401k, etc), as well as a generous PTO package of 20-30 days.


If you feel as though you'd be a great candidate for consideration, please drop me an email at Alex.Khan@StottandMay.com with the Subject Line "Head of Retail Opportunity" and I'll do my best to get back to you ASAP!

  • Seniority level

    Executive
  • Employment type

    Full-time
  • Job function

    Project Management, Strategy/Planning, and Management
  • Industries

    Retail Apparel and Fashion, Retail, and Real Estate

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