Factorie Promo Codes 2025

Factorie Loyalty And Rewards Program

Factorie’s loyalty program is free to join online or in-store, allowing you to earn 1 point per $1 spent (excluding gift cards, donations, and permanent markdown items) with 100 points converting to a $10 reward voucher, based on daily calculations in-store or after shipping online. In addition, you can score bonus points for certain actions such as sharing your birthday, signing up for texts, or following on social media, while rewards include $10 vouchers, birthday treats, free delivery on your first order over $30 for new members, members-only items, and early access to sales/offers.

Factorie Sales And Offers

Factorie offers Black Friday and Cyber Monday sales running from late November through early December, featuring up to 50% off sitewide and often extending into a week-long event. There are also regular promotions with weekly discounts up to 50%, monthly new items, and free shipping on orders over $50, as well as seasonal category-specific deals like “2 for $15” on basics, fleece items from $20, and 30% off selected styles.

Factorie Payment Options

Factorie accepts major credit and debit cards, including Visa, Mastercard and American Express, as well as digital wallets like PayPal, Apple Pay and Google Pay. Orders may also be placed via Afterpay (for amounts between $20 and $2000), ZIP, and Klarna, with additional options available through gift or e-gift cards. All purchases are processed in Australian dollars using a secure SSL payment gateway (256-bit security) with reCAPTCHA Enterprise protection.

Factorie Click And Collect Option

Customers can order online from Factorie and select click & collect at checkout, with store opening hours displayed during the process for select locations in NSW/ACT, QLD, SA/TAS, and VIC. A notification is sent via email and/or SMS when the order is ready, and it is held at the store for 30 days; the collection process requires presenting the 'Ready To Collect' notification with a matching name, though someone else can collect it using a forwarded notification, and if not collected, the order is automatically refunded.

Factorie Delivery Information

Factorie offers standard delivery at $7 or free on orders over $50, express delivery at $10 or $1 over $50, click & collect at $2 or free for orders over $30, and a store-to-door service that ships from the warehouse within 2 business days. International shipping includes New Zealand at $13 or free on orders over $75 (6‐8 business days) and other countries at a flat rate of $20 (10-30 business days).

New Customer Discounts At Factorie

New customers joining the Factorie Perks membership program can enjoy free delivery on their first order over $30. Upon signing up, Factorie sends an email confirming the free delivery offer for a minimum spend of $30.

Factorie App Discounts Available

Factorie offers an in-app digital membership card to track points and rewards balance, along with free delivery on the first order over $30 for new members. Spend $1 to earn 1 point and earn bonus points by sharing birthday details, signing up for texts and following on social media, with every 100 points earning a $10 reward voucher and members receiving special birthday treats, early access to sales, and new collections.

Factorie Student Discounts

Factorie offers a 15% discount for verified students via UNiDAYS for full-price merchandise online (gift cards, e-gift cards, sale items and charity items are excluded). The discount, redeemable once per customer within 30 days of activation, also comes with free delivery on orders over $50 and can be combined with Factorie’s Perks program for earning rewards in select categories.

Factorie Returns Information

Factorie accepts returns anytime with proof of purchase, provided items are in original condition (unworn, unwashed, unused) with original tags attached. In-store returns are available for all purchases, and online returns (domestic only) come with free return shipping; refunds, which exclude shipping fees for online returns unless items are faulty, are processed back to the original payment method within 1-5 business days. For online returns, an order number is required, and any points from used vouchers are reinstated.