Megan Chan

Experience Specialist

Megan Chan is an Experience Specialist with Nielsen Norman Group. She focuses on using data to guide design, product, and business decisions.

She began her UX career on the product research team at SurveyMonkey, where she conducted mixed-methods research, worked with cross-functional stakeholders, and led UX research enablement workshops. Before joining NN/g, she was a Graduate Student Instructor at the University of Michigan, Ann Arbor, where she mentored graduate students as they learned how to leverage various UX research methods. 

Megan holds an MS in Information with a specialization in Human-Computer Interaction from the University of Michigan, Ann Arbor, and a BS in Psychology from Cal Poly, San Luis Obispo. 

She is currently based in the San Francisco Bay Area, and in her free time, she enjoys knitting, running, and making pottery.

 

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