Oracle E-Business Suite Release 12
Ron Nawojczyk (Now-a-check) Senior Solution Consultant
The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracles products remain at the sole discretion of Oracle.
Oracle At-a-Glance
Globally #1 in Database
#1 in Supply Chain Mgmt
#1 in Customer Relationship Mgmt #1 in Human Capital Mgmt #1 in Industries
- Retail
 275,000 total customers  220,000 database customers  17,700 partners  56,000 employees
- Communications - Public Sector - Professional Services
 30,000 applications customers  14,000 developers
 30,000 middleware customers
 7,000 support staff
- Financial Services
Globalization Changes Everything
 R&D: Procter & Gamble to source 50% of new
product ideas from global partners by 2010
 Design: Boeing designs navigation and landing
gear systems in India
 Procurement: Pella sells windows primarily in the
US, but sources many parts overseas
 Manufacturing: Sony, Dell, and Apple use Chinas
Quanta Computer for laptop manufacturing
 Shared Services: Citigroup uses a single global
HR system to serve all divisions and geographies
Our strategy is to work with global networks to leverage the best technologies on the planet. -- HP SVP Dick Conrad
Management Challenges
Globalization creates unique challenges in managing
Compliance Mandates
Increased and varying regulatory / security requirements exert additional burdens on businesses
Competitors
The Internet eliminated borders making all markets global markets
Customers & Employees
Manage employees and customers dispersed across geographic and cultural boundaries
Suppliers
Margin pressures force companies to search for goods & services anywhere in the world resulting in complex supply networks
To Meet These Challenges, Businesses Must
 Think Globally to make the right decisions  Work Globally to be more productive  Manage Systems Globally to lower cost and increase performance
Introducing Oracle E-Business Suite 12
The
Global Business
Release
Brought to You by Oracle Applications Unlimited
CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract
Flexible Architecture Meets the Needs of Dynamic, Global Businesses
Role-Based Portal Access Enterprise Security Systems Management Performance Management Applications       
 Complete
 Integrated
Compliance Framework
Analysis, Planning & Reporting
Integration Services Process Orchestration User/System Configuration Data Hubs Application Server Web Services Development Tools Collaboration Tools
 Standards-based  Adaptable  Accessible  Secure
Fusion Middleware Database
 Scalable
RAC / Grid
Release 12 Enables You To
Think Globally Work Globally Manage Systems Globally
Make more informed and compliant decisions with a global view of customers, suppliers, partners, and operations
R12 Improves Global Decision Making by Supporting All Types of Reporting/Analysis
Think
Work Manage
Executives
Managers
Analysts
 Make timely decisions
Reporting
Consolidation & Compliance Profitability Analysis
Planning
Forecasting & Modeling Portfolio Analysis
with integrated information systems
 Target information
delivery with rolebased dashboards
Operational Reporting
Performance Scorecards
Network Optimization
Inventory Optimization
 Protect organizational
integrity with secure information delivery
Users
Transaction Processing
Financials, Supply Chain, Projects, PLM, Sales & Marketing, HR, Service
Sensor Based Services
Global Financial Consolidation
Think
Work Manage
Make more informed financial decisions with a single, accurate, global view of financial position
 Perform true global
consolidation by bringing together financial data from any source
 Automate consolidation process
to improve speed, consistency, and auditability
 Capture and apply accounting
rules to meet local reporting standards worldwide
 Use familiar spreadsheets to
build sophisticated financial statements with drilldown links
Profitability Analysis
Think
Work Manage
Achieve greater insight into the profitability of global operations and provide actionable information for driving margin improvement
Models Methods
Cost Pools % Distributions Rate X Volume
 Achieve global view
of profitability from multiple data sources
 Calculate profitability
based on user-definable rules and formulas
Profitability Engine
Drivers Resources Activities Statistics Costs / Revenue Transactions
 Analyze profitability
along any dimension including geography, product, channel, segment, customer, organization, etc
Project Portfolio Analysis
Think
Work Manage
Balance and align global projects with organizational objectives and strategy
 Define: Build consensus by establishing and
Projects Strategy
communicating a common framework for evaluating projects
 Evaluate: Simulate the impact of business
change by evaluating what-if scenarios
Metrics & Ranking
 Select: Rate and rank portfolios to ensure
strategic fit and/or maximize return on investment
 Integrate: Ensure individual project success by
Scenarios
seamlessly connecting with Oracle Projects for tracking and planning
 Communicate: Streamline the delivery of project
Balanced Portfolio
portfolio status and decisions to global stakeholders
Strategic Network Optimization
Think
Work Manage
Create optimal supply chain networks by continuously evaluating the cost and revenue impact of global supply & fulfillment decisions
 Increase profits through asset rationalization
- Model supply chain to determine optimal mix and
location of facilities and equipment
- Analyze scenarios via geographical visualization
 Reduce costs through dynamic sourcing
- Leverage network plan to improve sourcing,
inventory, and replenishment strategies
 Manage global risk more effectively by
Graphical Simulation of Network
anticipating supply and demand fluctuations
Global Inventory Optimization
Optimize global inventory levels & locations based on anticipated demand
Think
Work Manage
Without Oracle
 Maximize on-time product
delivery while minimizing inventory costs
Inventory Cost
Lower Inventory Cost
With Oracle
 Improve delivery flexibility by
storing common subassemblies which are completed only when an order is placed - Account for global demand,
supply & lead-time variability
Improve On-Time Delivery
- Select the best global inventory
investment strategy
10
30
50
75 80 85 90 95 100
Product Delivery
 Reduce inventory write-offs
Real-Time Operational Reporting
Daily Results, Flexible Periods Multiple Currencies
Think
Work Manage
Make better and faster decisions at dramatically lower cost
Flexible Comparisons
 Get rapid results with
an out-of-the-box mgmt reporting system
 Get the right
Performance Measures (KPIs) Drag & Drop Portlets Graphs / Trends Reports w/ Drilldown
information with rolebased dashboards
 Get complete
information with seamless drilldowns
 New in R12:
- 6 dashboards, 49 KPIs, 90 rpts - A focus on global sourcing,
purchases, and supplier mgmt
EBS Business Intelligence
Marketing & Sales Intelligence
Pipeline Analysis Sales Forecasting Opportunity Analysis
Service Intelligence
Activity Analysis Customer Satisfaction Resolution Rates
Procurement Intelligence
Supplier Performance Spend Analysis Procurement Cycle Times Inventory Availability Employee Expenses BOM Analysis
Supply Chain & Order Mgt Intelligence
Order Linearity Orders vs. Available Inventory Cycle Time Analysis Backlog Analysis Fulfillment Status Customer Receivables
Financial Intelligence
A/R & A/P Analysis GL / Balance Sheet Analysis Customer & Product Profitability P&L Analysis Expense Management Cash Flow Analysis
Human Resources Intelligence
Absence Analysis Compensation Analysis Talent Management Workforce Profile Turnover Trends Return on Human Capital
Quota Analysis
Marketing Analysis Lead Conversion
Service Rep Effectiveness
Service Cost Analysis Service Level Trends
Next Generation DBI
Low TCO Preserved
Business-friendly Logical Layer
Release 12 Enables You To
Think Globally Work Globally Manage Systems Globally
Increase productivity with global processes that cross applications, divisions, and regions
A New User Experience for R12
duplicate screens
Think
Work Manage
Accelerate global roll-outs with simplified business flows and user interface
 Reduced pop-ups and  Re-designed and streamlined
entire workflows
 Reduced the number of steps
to complete key tasks
 Improved overall look & feel
and visual style
 Increased personalization
capabilities
Improved Workflow in Targeted Areas
 Campaign Management  Customer Support  Collections & Payments  Loan Management
 Financial Consolidation  Online Candidate Registration  Absence Management  Salary Administration
 Self-Service Purchasing  Sourcing  Supplier Collaboration  Business Intelligence
Global Financial Management
Drive Shared Services with R12 Financial Management Initiatives
Think
Work Manage
Shared Service Center
Single Global Database
Org 1
Org 2
Org 3
Examples: Payables, Purchasing, Collections, HR
Increase the efficiency of shared services and single database operations with streamlined processing, reporting, and access across operating units
Global Financial Management:
Multi-Org Access
Think
Work Manage
Increase the efficiency of shared services and single database operations with streamlined ACCESS, processing, and reporting across operating units
Belgium Perform multiple tasks across operating units (OUs) without changing responsibilities
Legal Entity
Holland
Legal Entity
Denmark
Legal Entity
Belgium
Operating Unit
Holland
Operating Unit
Denmark
Operating Unit
Single Responsibility
For Example:
Define and manage OUs from a central location View and manage customers across OUs Enter and pay invoices across OUs Receive goods across any OU Negotiate with suppliers for your enterprise, not just your OU
Global Financial Management:
Subledger Accounting
Think
Work Manage
Increase the efficiency of shared services and single database operations with streamlined access, PROCESSING, and reporting across operating units
 Ensure both corporate
Ledger A
Single subledger transaction (e.g. invoice, payment) can create multiple accounting entries
US GAAP US COA US Calendar
visibility and local compliance by automatically creating accounting for all legal entities
Dr Cr
USD
 Simplify inter-account
reconciliation for key business flows such as procure-to-pay or order-to-cash
Ledger B French GAAP/IAS Plan Comptable French Calendar
Subledger Transaction
 Streamline reporting and
inquiries by leveraging a common and consistent data model across all subledger applications
EUR
Global Financial Management:
Ledger Sets
Ledger Set
Think
Work Manage
Increase the efficiency of shared services and single database operations with streamlined access, processing, and REPORTING across operating units
Must Share: Chart of Accounts Calendar
Ledger C US GAAP US COA US Calendar
Ledger B French Rules Plan Comptable French Calendar
Ledger A US GAAP US COA US Calendar
EUR
EUR
Defined by 4 Cs: USD  Accounting Convention Ledger D  Chart of Accounts  Calendar US GAAP  Currency US COA
US Calendar
Ledger Set Benefits:
 Cross/Multiple Ledger processing and reporting  Data and definitions that can be shared and secured  Native support for multiple accounting representations
GBP
Reporting Currency
Governance, Risk, & Compliance
Document, test, monitor, and certify ongoing compliance with Sarbanes-Oxley, JSOX, HIPAA and other global regulations
Think
Work Manage
Track Compliance Status, Document Findings, Mitigate Exceptions Assess Risk & Controls Scope Audit Program
Document Processes
Test Controls
Create Risk & Control Library
Certify and Report Results
 Diagnose access and
process control violations and take corrective action
 Strengthen application
control environment with continuous monitoring
 Ensure auditability
via secure change control and history
E-Business Tax
Purchasing
Think
Work Manage
Centrally manage tax transactions across entire E-Business Suite
Internet Expenses
 Single Repository of
Internet Procurement
transactions for global business insight
 Centralized rules applied
to transactions to manage globally and reduce risk Automation of tax processes on transactions to improve operational efficiency Extensible architecture that supports additions, e.g. Self-assessed Use Tax
General Ledger
Tax Transactions
Tax Setup/Rules Payables
Receivables
Order Management
Inter-Company Invoicing
<Insert Picture Here>
Anthony Salcido VP and Corporate Controller, Toyota Motor Sales USA
Weve provided corporate assurance from a controllership perspective by centralizing our foundational accounting activities, defining our corporate policies and procedures, and standardizing our processes.
Global Talent Management
News
Workforce Performance Mgmt
Think
Work Manage
Benefits
Expense, Productivity & Revenue Improvements Higher quality products & svcs Lower employee turnover rate Lower hiring and training costs More productive and skilled employees  Reduced employee downtime during the on-boarding, transfer, and off-boarding process     Other Improvements  Increase in employee morale at all levels of the organization  Reduced risk from outdated Information Technology Income Statement
Sales / Services SG&A Expense
 Cascading Objectives  Appraisal Uplifts
Learning Management
 Workforce Certification  Applicant Support  Web Conferencing
iRecruitment
Business Environment
Employee Satisfaction Credibility & Investor Confidence Risk
 Auto-Search  Integration w/ Offers  Embedded Analytics  Assessments
Human Resource Localizations
UAE Finland India
Think
Work Manage
Manage all employees within a single system while adhering to local, in-country regulations
Denmark
New in R12: Localizations expanded for 10 countries
Oracle now has localizations for 30 countries covering 87% of world GDP
Business Process Examples
Kuwait
Mexico
 Enterprise & workforce management  Workforce sourcing & development  Compensation & benefits management  Payroll management
Sweden
Norway
Poland
Russia
Line Manager Overview Dashboard
Think
Work Manage
HCM Intelligence - New Features
we have dashboards, KPIs, and reports for: - Employee workforce (headcount, salary and turnover) - Contingent workers - Absence (duration and occurrences)
Think
Work Manage
 For line managers and human resource professionals,
 For the Chief HR Officer we have:
- Workforce (headcount, salary and turnover)
 For the budget manager we have:
- Workforce budgeting (headcount and costs)
 For the benefits manager we have:
- Open enrollment (number of elections)
Compensation Workbench
Salary Statistics Reporting
Think
Work Manage
Key Features/Functions in HRMS
NEW FUNCTIONALITY
Think
Work Manage
NEW TECHNOLOGY
XML Publisher  All EEO reports  Qtrly Tax Return Worksheet  Employee W-2  Retro Notifications Report  And more
New User Experience  Key Highlights  iRecruitment - Completely re-designed
Candidate Registration
 Workforce Performance
Management
 iRecruitment Offers  HR Checklists  HR Global Transfers  All new salary
administration
 Enhanced Compensation
Workbench
 Absence Management - Updated
 business flows and entire look-and-feel Salary Administration - Vastly improved UX for Salary Information, including highinteractivity embedded analytics Competency Profile - Completely redesigned user experience
 Total Compensation
Statement 1
1 Available
in FPK_RUP1
Manufacturing Practices for APAC
Golden Tax Support for China
Think
Work Manage
Satisfy local requirements to compete in key outsourcing regions
Asia Pacific is the factory floor for the world
Provide compliant VAT calculation, invoicing, and tax reporting via China-certified Golden Tax software
Chargeable Subcontracting
Automatically create replenishment orders and track component allocations & inventory for sub-contracted manufacturing (e.g. Shikyu)
In 2005, Chinas global trade
Periodic Average Costing
Support accounting compliance requirements in territories such as China/Taiwan
surplus more than tripled
Customer Acceptance, Deferred Revenue and COGS
Recognize and account for COGS and revenues in the same proportion, based on flexible contingencies & within the same accounting period
Adv. Procurement for Materials & Services
Supplier Management
Think
Work Manage
Achieve Best Cost, Quality & Delivery via Real-Time Supplier Collaboration
Expanded Supplier Management and Enablement
Unified Work-Center for All Procurement Responsibilities New Support for Complex Goods & Services
Buyers Workbench
The Procurement Professionals Release
Think
Work Manage
Procurement for Complex Services
Process  Author Contract Line
Think
Work Manage
PO Line with information from Negotiation
Procurement for Complex Services
Process  Author Contract Line
Define Scope of Work
Think
Work Manage
Financing Terms: - Advance Amount - Recoupment Rate
Retainage Terms: - Max. Retainage Amount - Retainage Rate
Associate Project, Task, Expenditure
Attach Scope of Work as a document
Supplier Scorecard
Think
Work Manage
View trend data over various time periods
Each supplier will only see their data.
Customize dashboard view to add more reports, KPIs, update KPI list, remove reports, portlets or add custom reports, KPIs etc.
MES for Discrete & Process Manufacturing
Control Demand-Driven Mfg with Integrated Shop Floor Execution
MES for Discrete Mfg
Operator  Work from dispatch list  Record transactions, quality
info, work completion, and time  View work instructions and component info  Report production exceptions
ERP
Corp Mgmt
MES for Process Mfg
Process Engineer  Manage recipes & advanced
process instructions
MES
Production Mgmt
Production Supervisor  Create & manage batch status  Log non-conformances
Supervisor  Review & resolve exceptions  Monitor shop floor progress
Shop Floor Control
System Automation & Control
Dispensing / Prod Operator  Pre-weigh designated ingredients  Process batch operations
Deliver Real-Time Shop Floor Visibility to Multiple Layers of Management
Reduced TCO / Complexity via Integrated Mfg Mgmt & Production Execution
Global Transportation Management
Think
Work Manage
Drive down logistics costs and increase on-time delivery by managing the international movement of goods within a single, scalable system
Optimize Modes & Routes
Event Mgmt
Payments
Automate Execution & Collaboration
 Plan across multiple legs, tiers, nodes,
and modes (truck, air, train, ocean)
 Manage internal and 3rd party fleets
(eg. LSPs) in the same system
 Handle all supplier inbound and
customer outbound deliveries
 Enable partners to transact and
self-update (eg. pick-up request)
 Display results via intuitive, graphical UI
 Handle exceptions via automated
event management notifications
Integrated with Shipping, Receiving, Inventory Management, and Purchasing
Streamlined NPI and Product Data Mgmt
Drive Innovation and Improve Product Profitability
Product Introduction
 Enhanced New Product Intro Flow
- Embedded Document Entity - Enhanced Multi-Org and Multi-Level
Structure Mgmt - Operational Attribute Change Mgmt
Product Information Mgmt
 Inbound Data Sync and Data Quality
Mgmt (Import Workbench)
 Workflow-Based Change Controls for
Item and Structure Imports
 360 Transaction View of Product
from EBS and External Data Sources
Oracle PIM Data Hub Solution
Role of Import Workbench
Consolidation Other Apps / Systems
Engineering ERP Manufacturing CRM Online Catalog Customers / Suppliers
Think
Work Manage
Data Quality & Change Control
Access & Search
Output (print catalogs, data sheets, etc.)
XML
Import & Synchronization
Product Data Repository
Syndication & Publication Data Pools
UCCnet / GDSN**
Import Workbench
Asset Lifecycle Management
Adopt a Holistic Approach to Managing Capital Assets
Build / Acquire Operate / Maintain Retire / Dispose
Think
Work Manage
C o n c e p t
Plan
Commission
Monitor Performance
R e t i r e m e n t
Common Asset Repository Enhanced Fleet Asset Management for Mobile Assets Mobile / Wireless Work Execution Enhanced Budgeting and Forecasting Industry Specific - Life Sciences: Support for 21 CFR Part 11 - A&D: Support for Rotable Parts and MEL/CDL*
*Minimum Equipment List, Configuration Deviation List
Asset Lifecycle Management
Business Modeling Dispose Capital Plan
Think
Work Manage
Decommission Budget
Manage
Asset
Design/ Specify
Maintain Operate
Construct/ Procure Install
Oracle provides for tracking of every asset throughout its lifecycle
WO Operations
Single Screen Work Order
Mobile Work Order Capability
Think
Work Manage
Transactions Problem Reporting Information Dashboard Charge Time Create Work Request Work Queue Material Issue/Return Create Work Order Work Query Work Completion Enter Quality Results Details Enter Asset Inspection Results Enter Meter Readings Enter Meters Readings Create Work Order Approvals
Whether remote or not, a technician has just one place to go for all work order information.
Global Customer Service
Think
Work Manage
Drive revenue and customer loyalty with superior customer service
 Efficiently resolve issues at the customers convenience regardless of
geographic location
 Coordinate the delivery of all global services within a single system
- Self-service & agent-assisted - On-site repair - In-house repair & refurbishment
- Outsourced / 3rd party services - Internal issues (help desk) - Investigations (case mgmt)
 Increase revenues while decreasing contact, research & execution costs
Case Management
Manage key activities related to cases / clients / involved parties and securely share information across geographies or agencies
Customer Support
Initiate service requests 24x7 plus interact with service reps online via new screens for internal & external customers
Field Service
Coordinate service delivery across time zones, schedule outsourced services globally, utilize digital maps to route reps
Utilize Digital Maps to Route Reps
Minimize drive time, maximize customer face time
Think
Work Manage
Optimizing street-level routes enables you to:
 Drive service revenue
by enabling maximum number of service visits for each service representative
 Drive cost reduction by
reducing mileage, travel time, and cost
Release 12 Enables You To
Think Globally Work Globally Manage Systems Globally
Reduce implementation, integration, and management costs of global applications
Dramatically Lower IT Costs through System Consolidation
Only Oracle
Think
Work Manage
 Supports all languages and localizations in same database  Scales to very large volumes via RAC and Grid Computing
Lower Cost
Better Automation
Better Information
 Consolidate data centers  Administer fewer systems  For each new flow,
leverage existing setups and reference data
 Standardize, document,
and audit processes
 All detail available
for drilldown
 Integrated crossapplication business flows
 Deploy DBI in weeks
vs. quarters or years for a traditional warehouse
Secure the Global Enterprise
Address global security pressures with a comprehensive security portfolio
Risk Without control of data integrity and access, business risk increases Manageability Multiple user communities require management (clerical, self-service, customers, suppliers) Cost User provisioning, de-provisioning and re-provisioning are often manual and labor-intensive Audit & Compliance Government mandated accountability is driving new scrutiny of security
Think
Work Manage
 Provide enterprise-wide,
standards-based security - Single sign-on - Corporate directory - Access / identity management - Identity federation
 Simplify security administration
- Decentralized, delegated user admin - Automated & self-service provisioning
with approvals - Extended IT and system admin security with DB tools (e.g. DB Vault)
 Continuously monitor environment
- Security dashboard / reports - Best practice & typical violations
Configure, Dont Customize
Highly configurable global system lets you tailor the system without programming
Think
Work Manage
 Accelerate systems
deployment
 Preserve configurations
through upgrades
 Eliminate costly
customizations
Flexfields  User definable data key
Folders  User tailorable forms
Workflow  Configurable business process flow Custom Library  Directory for customer extensions (forms) OA Framework / Forms Personalization  Configurable page look & feel, navigation, tabs, fields, buttons XML Publisher  Flexible report / document output
Comprehensive Integration Repository
Simplify and accelerate systems connectivity
Think
Work Manage
A Catalog of All EBS Integration Points
 Web Services  Public Java & PL/SQL APIs  Business Events  Batch Interfaces
 Enable key integration types
Business to Business Enterprise Application Integration Business Process Management Business Activity Monitoring
 Support industry-standard messages  Support standards-based XML documents  Search and view available interfaces via powerful UI
 Automatically keep in step with source code via standard patching
Next Gen. Business Process Mgmt
Integrate Oracle, 3rd party & legacy applications to extend process automation
Think
Work Manage
 Quickly integrate
Oracle EBS PeopleSoft Financials Custom Order Application
heterogeneous applications using an intuitive, graphical UI
 Manage system
BPEL Process Manager
Business Process Step 1 Step 2
 Standard Interfaces  Cross-application maps
performance via web with a user-friendly console
Step 3
Step 4
Step 5
 Reduce connectivity
headaches with pre-packaged, standard interfaces for applications and legacy systems
Siebel CRM
Mainframe HR Application
New Web Application
 Built on widely adopted
industry standard language (BPEL)
BPEL  Business Process Execution Language
Integration with Core Applications
Oracle | Retek Integration with BPEL
Think
Work Manage
 Lower cost integration between disparate systems  Better performance with integrated business flows across applications
Merchandising Accounts Payable E-Business Financials
Inbound Retek Data
 Matched invoices  Credit notes  Debit memos  Rebates  Daily sales  Cash and deposits  Inventory  Sales data
Invoice Matching
General Ledger
Sales Audit
Outbound Financials Data
 Suppliers  Partners  Addresses  Freight terms  Payment terms  GL accounts  Currency rates
Accounts Receivable
Stock Ledger
Cash Management
Integration Solution:
Siebel CRM On Demand to Oracle E-Business Suite
Siebel CRM On Demand Siebel/Oracle Web/Call Center/Sales Force Identify Customer Opportunity Account Mgmt Two way synch Oracle <> Siebel Customer Quotes Orders Install Base Service Requests Invoices
Think
Work Manage
CUSTOMER AND PRODUCT INTEGRATION  Initial customer data load from Oracle EBS to Siebel CRM On Demand  Integrate customer creation flow from CRM On Demand to Oracle EBS  EBS Customer Data Quality Management (DQM) tools available within CRM On Demand  Support bi-directional synch of customer and contact  Product Master maintained in Oracle EBS and synched to Siebel CRM On Demand OPPORTUNITY TO QUOTE
Quoting Install Base
Oracle
Browse & Search Products/Services Product One way synch Oracle > Siebel
Oppty Info. Quote Status Quote Value
Installed Products
Order Management Tele, Field Service
Billing
 Convert CRM On Demand opportunity to Oracle EBS quote  Customer and product context are passed from CRM On Demand opportunity to Oracle EBS quote  Quote status presented back in CRM On Demand 360 DEGREE CUSTOMER VIEW  Quotes, orders, install base, service requests from Oracle EBS are presented within CRM On Demand
AR
Apps Management Pack for EBS
Consolidate and simplify systems management
Think
Work Manage
 Manage entire systems
infrastructure (apps, middleware, DB, H/W) from a single console
 Provide visibility across dev, test,
and production systems
 Proactively monitor KPIs and
events with alert notifications
 Drive root cause analysis with
graphical topology views and config / patch level comparisons
 Accelerate EBS provisioning with
automated system cloning
 Open integration with 3rd party
products and mgmt frameworks
Why Upgrade?
Think
Work Manage
All Customers Benefit
Straight Talk from Customers and Partners
Banks, taxes, payments, and accounting  everything that becomes centralized will bring Emerson tremendous efficiencies.
-- Greg Harre, Controller for Emerson Tool Company
Multi-National  Manage complexity at lower cost  Comply with international regulations and standards  Reduce upgrade risk Domestic  Lower TCO  Improve user experience  Reduce upgrade risk
Oracle continues to invest in a better user experience in E-Business Suite Financials Release 12from centralized accounting, tax and supplier maintenance to a new user interface.
-- Sean Malinski, Accenture Partner, Global Business Solutions Oracle Practice
We have 60 Sets of Books and see tremendous efficiencies with running processes across these SOBs using Ledger Sets.
-- Keith Dunkin, Finance Manager - Systems & Support, Alcoa
Why Upgrade?
Easier Maintenance
E-Business Suite Patching: Minimize system downtime
Think
Work Manage
 Ensure patch compatibility with
customers installation and automatically alert for incompatibility
 Leverage faster programs to analyze
patch prerequisites
 Generate custom read me
instructions based on customerspecific setup and configuration
 Automatically consolidate read me
instructions for multiple patches and eliminate redundant steps
 Automatically detect patches that
have already been downloaded (i.e. maintain download history)
Why Upgrade?
Most Comprehensive Solution
The Global Business Release
Think
Work Manage
Includes Over 2,350 New Capabilities
 50% Industry Specific Capabilities  50% Cross-Industry Capabilities
       Sales & Marketing Finance Human Resources Projects Contracts Order Management Configurator        Planning Procurement Manufacturing Logistics Service Maintenance Product Lifecycle Mgmt
Includes 11 New Modules/Products
EBS Release 12 Feedback
<Insert Picture Here>
From a Global Customer Feedback from Release 12 Training, October 2006
The ability to access multiple operating units with a single responsibility can simplify SOX compliance monitoring. -- Pam Bateman, Business Solutions Manager for Finance Banks, taxes, payments, and accounting  everything that becomes centralized will bring Emerson tremendous efficiencies. -- Greg Harre, Controller, Tool Company
<Insert Picture Here>
From a Leading Analyst Executive Brief: Oracle E-Business Suite R12 October 2006
In our opinion Oracle's EBS 12 is a significant step forward in the integrated suite approach to enterprise applications. The Suite is functionally rich and serves the global enterprise well. As a tightly integrated suite of products, businesses will realize significant gains from the interoperability of the suite environment.
<Insert Picture Here>
A. Mitchell IBM Global Business Services Americas Oracle Practice Lead
Release 12 features will help solve our clients biggest business process and industry-specific challenges and we look forward to partnering with Oracle and our joint clients.
<Insert Picture Here>
Sean Malinski Accenture Partner, Global Business Solutions - Oracle Practice
Many clients are evaluating whether to upgrade from Oracle E-Business Suite 11i to Release 12 or wait for the larger Fusion release. There are significant application and architecture changes in Release 12. Upgrading now will help build the foundation to prepare for Fusionmaximizing business value while mitigating risk.
R12 is the Global Business Release
 Think Globally to make the right decisions
 Work Globally to be more productive
 Manage Systems Globally to lower cost and increase performance
Brought to You by Oracle Applications Unlimited