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M-Commerce Questionnaire

The questionnaire aims to determine m-commerce usage rates and behaviors among students at North South University. It contains questions about students' purchase preferences, use of m-commerce services like mobile banking, perceptions of privacy policies and security, and barriers to the expansion of m-commerce in Bangladesh such as cost and lack of information. Students are asked to rate their level of agreement on statements related to trust and the use of m-commerce for tuition fee transfers.

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Villa Aston
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7K views4 pages

M-Commerce Questionnaire

The questionnaire aims to determine m-commerce usage rates and behaviors among students at North South University. It contains questions about students' purchase preferences, use of m-commerce services like mobile banking, perceptions of privacy policies and security, and barriers to the expansion of m-commerce in Bangladesh such as cost and lack of information. Students are asked to rate their level of agreement on statements related to trust and the use of m-commerce for tuition fee transfers.

Uploaded by

Villa Aston
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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The questionnaire will be used solely for academic purpose.

The objective of this study is to determine m-commerce usage Rate and behaviors in North South University. A study conducted on students those are reading in North South University.

1. a) Name ____________________________________________ c) Occupation ______________

b) Age _______

2. Rank your maximum purchase (1st as mostly used, 3rd as least used) mode of transaction in terms of amount? a. Credit Cards. b. M- Commerce. c. E-Commerce.. d. Cash...... 3. Last time ,you bought ticket (may be train, air, bus etc) by which mean? a. By Going counter b. by black market c. By Mobi-cash d. By any private company 4. Which of the above mentioned M-commerce services have you used and how frequently? _______________________________________________________________ (In case of more than one separate by commas) FREQUENCY: 1-2 times only Once a month Once a week Use whenever I get the chance or have the money to use them

5. Bkash will actually be able to remove middle man in terms of money transfers as they show in their ads-to what extent do you agree with this statement? a) Strongly Agree b) Agree c) Neutral d) Disagree e) Strongly Disagree 6. Posting Privacy policy of the M-Commerce providers would help you get more comfortable sharing your information. a) Strongly agree b) Agree c) Neutral d) Disagree e) Strongly Disagree

7. In the following, which purpose do you use m-commerce more: a) Sports news b) Ringtone downloads c) Flexi-transfer d) Donation e) Online shopping f). Bill Pay Services

8) What are the chief barriers to expansion of m-commerce in Bangladesh? a) High Cost b) Lack of Tech Suaveness c) Lack of information about the benefits of m-commerce d) Complicated Procedures

e) Security f) User limitation. g) Others___________________________________________________________________ 9) Is it important for you to know the details about what kind and what amount of your information will be shared even if you know that the procedure is safe? a) Yes b) No

10) Do you think maximizing security in M-Commerce is an urgent priority? a) ___ Yes
from 1 to 4. a) Safety of user data b) Security control c) Not getting technical support when needed d) Knowing not much about the technology b) ___ No

11) Which of these factors makes you hesitant about using M-Commerce? Rate the answers in order

12) In which rate m-commerce is being used in Bangladesh? a) Upward b) Downward c) Constant d) No idea 13) Your overall perception regarding the importance of Trust in M-Commerce. Assign specific score
Very Low --------------------------------------------------------------------------------------------------------------Very High 0 10 20 30 40 50 60 70 80 90 100

14) Developing the use of M-commerce in NSU for the transfer of tuition fees will be less distress to
students. 1. Strongly Agree 2. Agree 3.Neutral 4. Disagree 5.) Strongly Disagree.

15) Do you use mobile banking? a) Yes b) No

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