STORE LAYOUT
Store layout is the way merchandise is laid
out for inspection and accessed by consumers
It has two significant effects on the consumer
behavior & buying activity:
It determines the appearance of the store
It limits the way in which customers may
negotiate their way round the store, which
affects customer traffic flow/circulation.
Types of store Lay out
The Grid
Free flow
Boutique
Loop
Spine
THE GRID LAYOUT
The grid/gridiron pattern usually has main,
secondary & tertiary aisles & consumers are
exposed to all products.
Grid Layout is a type of store layout in which
counters and fixtures are placed in long rows
or “runs,” usually at right angles, throughout
the store.
Widely used in supermarkets, variety &
discount stores
Advantages
Uses space efficiently
Low cost
Customer familiarity & allows more customers
Merchandise exposure
Ease of cleaning
Simplified security
Possibility of self-service
Disadvantages
Plain & un interesting
Limited browsing
Stimulation of rushed shopping behavior
Increases security risks
Makes displays rigid
Customers feels isolated
FREE FLOW LAYOUT
Free-Flow Layout is a type of store layout in
which fixtures and merchandise are grouped
into free-flowing patterns on the sales floor.
Designed more unstructured flows of store
traffic &allows relaxed customer shopping
Widely used in department & specialty stores
Advantages
Flexibility in layout
Allowance for browsing and wandering
freely
Increased impulse purchases
Visual appeal
Cross aisles makes shopping easier
Disadvantages
Expensive on space requirements
Cost of fixtures is higher
Waste of floor space
Possibility of confusion
Difficulty of cleaning
Disney's effective free flow
layout
Boutique
Also known as concept pattern
It effectively adapt free flow system by
creating departments to sell related
merchandise. This is also known as associated
sales.
Widely used in small specialist shop &
specialty areas in department stores.
Storage, Receiving, Marketing
Dressing Rooms
Underwear
Tops
Accessories
Hats and Handbags
Stockings
Checkout counter
Clearance Items
Casual Wear
Tops
Pants
Skirts and Dresses
Feature Feature
Jeans
Open Display Window Open Display Window
Advantages
Create a sense of space within a small
area
Customer can easily see complete range
of merchandise
Customer can link items in different
categories
Appears most appealing to customers
Disadvantages
Cost of using space as center space is left
empty
LOOP LAYOUT
Also known as Race Track.
Loop Layout is a type of store layout in which
a major customer aisle begins at the
entrance, loops through the store, usually in
the shape of a circle, square, ar rectangle, and
then returns the customer the front of the
store.
It is useful for large stores
Advantages
It guides customer round a large area
It exposes large amounts of merchandise
Disadvantages
Customers cannot focus on intended
purchase
Need for internal walls/island screens
SPINE LAYOUT
Spine Layout is a type of store layout which is
similar to that of loop layout except that
customer returns by same path .
It uses a central path way to access various
sections of the store with branch lines
Spine layout can be used as the basis for ‘S’
shaped & ‘Y’ shaped layout.
Advantage
Retailer can utilize the benefits of free flow,
grid and loop systems.
Disadvantage
Retailer may need to vary the shape of
central walk way & increase expenditure
on fixtures & fittings