204-34 Dixington Cres
Etobicoke, Ontario
M9P-2K6
(416) 247-3944
Allison Winchester
Objective To obtain a full time position within an established company with a strong
background in client care and customer service.
Experience Jan 09- June 09 HVAC Depot
Mississauga, On
Reception/ Data Entry
Greet clients
Enter client information
A/R, A/P
Letters, Estimates
Create Flyers for mailing list
Filing client tax returns
Invoicing clients
Weekly Payroll
Feb 08- Sept 08 Kenneth Lee chartered Accountant Oakville, On
Reception/ Data Entry
Greet clients
Enter client information
A/R, A/P
Power Point presentations
Create Flyers for mailing list
Filing client tax returns
Invoicing clients
Receiving client payments (cash, debit, credit)
Scheduling meetings, follow-ups
Jan 06- Dec 06 Vu Comm. Communications Mississauga, On
Reception /Customer Service Rep
Answered Phones
Promptly directed phone calls
Assessed customer needs
Provided company information
Entered customer information
Completed customer care packages
AP/AR full cycle
Processing client transactions (credit, debit & cheque)
March 02- April 09 Beavers Surplus and Exchange North York, On
Sales Associate, Customer service Rep
Assisting customers with purchases
Assisting customers with inquiries
Locating client merchandise
Attaining customer Information for client database
Feb 04- June 04 Toronto Police Service Toronto, On
Co-op placement
Filed/ located paperwork.
Worked in fingerprint analysis.
Worked closely with officers of the law.
Volunteer Oct 01- Aug 08 C.A.R.D. North York, On
Worked along side persons with disabilities
Preparation of riding attire
Completed barn duties
Helped therapists with their medical charts
Education June 04 Scarlett Heights E.A Etobicoke, On
Completion of grade 12
February 09 – Present
Ontario Real Estate college Toronto, on
Skills
Moderate skills with Quick Books
Excellent Telephone Manner and Customer Service skills
Proficient skills with Microsoft Excel, Word, Power Point
Hold a St john’s ambulance first- aid and CPR certificate
Advanced skills in Microsoft Outlook Express
Efficient Organization and time management skills
Efficient typing skills
English Both well spoken and written
References Available upon request