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Communication in Nursing

This document discusses communication in nursing. It defines communication as the exchange of information between a sender and receiver. Effective communication is a critical component of nursing practice as it generates trust between nurses and patients, provides professional satisfaction, and is the foundation for relationships with other healthcare workers. The document outlines the communication process and different types of communication including verbal, non-verbal, and tips for effective nurse-patient communication. It emphasizes the importance of communication in nursing for providing quality patient care and coordinating with other members of the healthcare team.

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Honey Lax
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683 views22 pages

Communication in Nursing

This document discusses communication in nursing. It defines communication as the exchange of information between a sender and receiver. Effective communication is a critical component of nursing practice as it generates trust between nurses and patients, provides professional satisfaction, and is the foundation for relationships with other healthcare workers. The document outlines the communication process and different types of communication including verbal, non-verbal, and tips for effective nurse-patient communication. It emphasizes the importance of communication in nursing for providing quality patient care and coordinating with other members of the healthcare team.

Uploaded by

Honey Lax
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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COMMUNICATION

IN NURSING

PRESENTED BY:HONEY THOMAS, RN,MSN

Outline
Definition of communication
Communication process
Types/modes of communication
Verbal communication
Non-verbal communication

Tips of effective
(nurse-patient) communication
Importance of communication in dealing with co-
workers

Definition of Communication
Greek word
communis

to make
.common

DEFINITION

Communication is an interaction
between 2 or more persons that
involves the exchange of information
.between a sender and a receiver
Communication is the art of
transmitting information, ideas and
attitudes from one person to other by
.speech, signals, writing or behavior

IMPORTANCE OF COMMUNICATION IN
NURSING
A critical component of nursing practice
Good communication
.Generate trust between nurse and clients o
.Provides professional satisfaction o
Is a means for bringing about change, i.e. nurse listens, speaks and acts to o
.negotiate changes that promotes clients well-being

<<<<<<CONT
Is the foundation of the relationship between the nurse and other members of o
.the health team
.Helps to promote managerial efficiency o
.Provides basis for leadership action o
.Provides means of co-ordination o

Communication process

Purpose & Style

Based On The
Communication Channels
Used

Advantages Of
Verbal Communication

Disdvantages Of
Verbal Communication

Non-Verbal Communication
Nonverbal communication is
the sending or receiving of
. wordless messages

Chief Elements Of
Non Verbal Communication

Be mindful of these components of


communication

TIPS OF EFFECTIVE
(nurse-patient) COMMUNICATION
Be Polite
Maintain Patience
Use names
Provide Privacy/ confidentiality
Speak Clearly, Not Loudly
Show Empathy
Language @ listeners level

Avoid Using Slang


Use Body Language
Be Confident
Provide Encouragement
Help to orient
Accept the agony
Recognize limits
.!!Give an answer

Importance of communication in
dealing with co-workers
When we have communication breakdowns at work, we spend time and
.energy trying to make amends

,,,,,REMEMBER

CONCLUSION
It is very important that all Healthcare Professionals
( every discipline) who is participating in the care of the
patient communicate.
Many fatal mistakes are being made because of lack of
Communication.
We must also remember the a Regulatory bodies like
.Joint Communication is enforcing communication

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