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Reliance Questionnaire

Mahaveer Sepat, a student at FMS-IRM Jaipur, is conducting a project on the future and scope of GPRS. He requests the recipient to provide honest feedback by completing a 20 question questionnaire regarding their telecom usage habits, preferences around 2G vs 3G, satisfaction with GPRS packages and reliability of Reliance as a provider. The responses will be kept confidential and used for academic purposes only.

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Mahaveer Sepat
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288 views2 pages

Reliance Questionnaire

Mahaveer Sepat, a student at FMS-IRM Jaipur, is conducting a project on the future and scope of GPRS. He requests the recipient to provide honest feedback by completing a 20 question questionnaire regarding their telecom usage habits, preferences around 2G vs 3G, satisfaction with GPRS packages and reliability of Reliance as a provider. The responses will be kept confidential and used for academic purposes only.

Uploaded by

Mahaveer Sepat
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Questionnaire

Dear Sir/Madam
I am Mahaveer Sepat, Second Semester PGDM-BM student of FMS-IRM Jaipur, doing my project
work entitled Future and Scope of GPRS.
So I request you to give me your valuable and honest feedback on questionnaire. The information
will be kept confidential and used for academic purpose only.
Thanking You
Mahaveer Sepat
1.
2.
3.
4.
5.
6.
7.

Name :___________________________________________________________________________________________
Age:______________________________________________________________________________________________
Marital Status:
Married []
Unmarried []
Qualification:____________________________________________________________________________________
Profession:______________________________________________________________________________________
Contact Number:__________________________________________________________________________________
Monthly income
a) <Rs. 20000
[]
b) Rs. 21000- Rs. 50000
[]
c) Rs. 51000- Rs. 100000
[]
d) >Rs. 101000
[]

8. Which telecom operator are you using?


a) Reliance [] b) Vodafone [] c) Idea [] d) Airtel [] e) Others []
If Reliance than which one?
a) GSM [] b) CDMA []
9. Which type of connection do you use?
a) Prepaid [] b) Postpaid []
10. Do you use internet on mobile?
a) Yes [] b) No []
11. Which technology do you use?
a) 2G [] b) 3G []
12. What motivates you to choose 2G/3G GPRS plan? Efficiently/Happily
a) Speed [] b) Price [] c) Validity [] d) Better 2G/3G coverage []
13. Do you know about the new GPRS and data plan in Reliance?
a) Yes [] b) No [] c) Cant Say []

14. What data plan you are using and what is your bill/Recharge?
Plan____________________________________
Bill_____________________________________
15. How much is your approx monthly usage?
a) 500MB-1GB [] b) 1GB-2GB [] c) 2GB-4GB [] d) More than 4GB []
16. You are using internet on?
a) Mobile [] b) Computer [] c) Both []
17. Are you satisfied with the overall GPRS package?
a) Highly Satisfied [] b) Satisfied [] c) Needs Improvement []
18. Reliance Recharge coupons are easily available.
a) Strongly Disagree [] b) Disagree [] c) Somewhat Agree [] d) Strongly Agree []
19. The customer care support is timely and helpful.
a) Strongly Disagree [] b) Disagree [] c) Somewhat Agree [] d) Strongly Agree []
20. Reliance communication provides value for money product for its customers.
a) Strongly Disagree [] b) Disagree [] c) Somewhat Agree [] d) Strongly Agree []
Any Specific Suggestion:

.....
..........................

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