Veronica Mascote 

Joliet, IL 60436 ● vmascote21@gmail.com ● 815.671.9654  

 
EDUCATION 
Northern Illinois University ​DeKalb, IL 
M.S. ED. Adult and Higher Education May 2019 
   

B.A. Psychology August 2017 

B.S. Communicative Disorders, Emphasis: Speech-Language Pathology August 2016 
Minor: Spanish 
Joliet Junior College Joliet, IL 
A.A. May 2014 
 
EXPERIENCE 
Multicultural Student Success Pathway Coach ​January 2019 - Present 
Joliet Junior College ​Joliet, IL 
● Provide academic coaching, advocacy, and referrals to support services that enhance clearer academic pathways and promote 
student success among underrepresented, English language learners, undocumented, and other diverse student populations 
● Serve as a coach for new students via groups and/or individual student appointments in collaboration with the New Student 
Orientation team 
● Assist in the development, collaboration, and coordination of cultural programming such as Hispanic Heritage Month, Black 
History Month, and Asian Heritage Month. 
● Work collaboratively with other individuals and other campus departments in achieving the goals and objectives of the Office of 
Multicultural Student Affairs, Student Success and all college initiatives and priorities. 
● Actively support and collaborate with OMSA staff in accurately compiling data regarding retention of students served, assessment 
of programs and services, outcomes and report trends 
 
Student Life Graduate Assistant ​October 2017 - January 2019 
Waubonsee Community College ​Sugar Grove, IL 
● Works with student leaders, staff and faculty to plan, organize, promote, supervise and evaluate Student Life programs, events, and 
activities to meet the needs of students at assigned campus or campuses 
● Assists in the establishment and advisement of student organizations and provide training and experiences which help develop 
leadership skills and abilities in students 
● Co-advised the National Society of Leadership and Success including assisting with implementing programs, evaluating and 
assessing to meet student needs and coordinating advisor meetings 
● Ensure support for recognized student organizations and officer resources  
● Promote events with marketing efforts including posters, bi-monthly emails, weekly PowerPoint advertisements, social media and 
others as needed 
● Supported with Gustafson Scholar program by assisting with leadership seminars and maintaining the volunteer book 
 
Academic Advising Intern ​May 2018 - August 2018 
Joliet Junior College ​Joliet, IL 
● Certified in Advising 101 Preparation & Training Course 
● Provided accurate and consistent information to students during walk-ins 
● Participated in New Student Orientation, course selection, to help students navigate JJC resources, and assist them in 
accomplishing their academic goals 
● Clarified program requirements, policies, and procedures to students 
● Assisted the student in identifying appropriate institutional resources available  
 
Academic Advising Intern ​January 2018 - July 2018 
University of St Francis      Joliet, IL 
● Evaluated and determined transfer credit from various institutions 
● Communicated with students via phone or in person to advise 
● Recognized student issues, evaluated student requests, and determined suitable means for resolution 
● Ensured students met educational goals as primary guide through degree requirements 
● Clarified values and goals for students and explained educational options and admission procedures 
 
Quality Lab Technician ​January 2017 - November 2017  
Toyal America Inc.  Lockport, IL 
● Maintained factory processes and procedures to standard by using statistical methods for monitoring and charting, and notify 
production supervisor of noncompliance 
● Assisted with testing and calibrating lab equipment in preparation for specific tasks 
● Followed all company policies and procedures to ensure product integrity and quality control 
 
Tech, Lab, Assistant, and Supervisor ​August 2015 - December 2016 
Northern Illinois University (NIU) Operational Management Informational System Dept ​ ​DeKalb, IL 
● Scheduled appointments a day for one advisor using outlook 
● Performed receptionist duties and office duties such as answering phones, greeting students & scheduling meetings 
● Answered the telephone and recorded messages for all Project staff 
 
Northern Ambassador ​October 2015 - December 2016 
Northern Illinois University (NIU) ​DeKalb, IL  
● Led regular campus walking tours for visitors to the university on weekdays and a minimum of four Saturdays per semester 
● Assisted admissions counselors with college night programs 
● Contributed to various Admissions functions and other events as directed by the Office of Admissions 
 
VOLUNTEER EXPERIENCE 
Catechist ​August 2014 - Present  
Our Lady of Mount Carmel J​ oliet, IL 
● Enrich my knowledge and catechetical skills by participation in catechist formation and spiritual renewal activities offered 
● Prepare weekly one hour lesson plan incorporating various methods suitable for the age group 
 
LEADERSHIP EXPERIENCE 
Area Administrator Coordinator ​July 2018 - Present 
Lambda Theta Alpha Latin Sorority, Inc. IL 
Area Recruitment and Retention Coordinator ​July 2017 - July 2018 
Lambda Theta Alpha Latin Sorority, Inc. IL   
Founding Sister, ​Northern Illinois University ​Spring 2016 
Lambda Theta Alpha Latin Sorority, Inc. ​DeKalb, IL 
 
HONOR SOCIETY 
● Kappa Delta Pi,​ International Honor Society in Education 
 
LICENSE 
● Substitute Teacher Licensure​, Illinois State Board of Education