Scribd
Upload
609 views2 pages

Questionnaire: Mark Only One Oval

This questionnaire surveys customers of app-based taxi booking services about their usage patterns and preferences. It asks about frequency of use, important factors in selecting a service like availability and cost, preferred payment methods, typical fare amounts, willingness to tip drivers, perceptions of safety upgrades, expected pickup times, likelihood of using the same service again, and preferred service for next time. The questions aim to understand customer satisfaction and how the taxi companies can improve.

Uploaded by

mohit pandey
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
609 views2 pages

Questionnaire: Mark Only One Oval

This questionnaire surveys customers of app-based taxi booking services about their usage patterns and preferences. It asks about frequency of use, important factors in selecting a service like availability and cost, preferred payment methods, typical fare amounts, willingness to tip drivers, perceptions of safety upgrades, expected pickup times, likelihood of using the same service again, and preferred service for next time. The questions aim to understand customer satisfaction and how the taxi companies can improve.

Uploaded by

mohit pandey
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 2

Questionnaire

1. 1. Are you a regular customer of App/Net based taxi booking services?


Mark only one oval.

Yes
No

2. 2. Which Cab service you opted for?


Mark only one oval.

OLA cabs
UBER cabs
Others

3. 3. How often do you use these services?


Mark only one oval.

Daily
Weekly
Monthly

4. 4. What is the most important aspect you look for when you select a cab service?
Mark only one oval.

Car Availability
Quality Car Being Provided
Extra Services To Customers
Cost Of Traveling

5. 5. What is the easiest way to pay for ride?


Mark only one oval.

Cash
Net Banking
Credit Card
Prepaid Wallets

6. 6. What is the fare bracket most feasible for general commuters?


Mark only one oval.

150-200
200-350
350-500
7. 7. Would you prefer giving an extra charges to the driver if you are happy with the services?
Mark only one oval.

Yes
No

8. 8. In recent times, there have been cases of security for the commuters. According to you has there
been any safety upgrade that took place in these services?
Mark only one oval.

Yes
No

9. 9. How long do you think ideally a cab should take in reaching you after you hire it online?
Mark only one oval.

5-10 minutes
More than 10 minutes
Not more than 30 minutes

10. 10. Will you go for the same cab service next time?
Mark only one oval.

Yes
No

11. 11. What Will you prefer to go for the cab service next time?
Mark only one oval.

Others
OLA cabs
UBER cabs

Powered by

You might also like