Jaipuria Institute of Management, Jaipur
Operations Management
                                  Assignment
                               PGDM (2018-20)
1. An Electronics company makes communications devices for military contracts. The
   company just completed two contracts. The navy contract was for 2,300 devices and took
   25 workers two weeks (40 hours per week) to complete. The army contract was for 5,500
   devices that were produced by 35 workers in three weeks. On which contract were the
   workers more productive? Why?
2. A retail store had sales of Rs. 450000 in November and Rs. 560000 in December in Jaipur.
   the store employs eight full-time workers who work a 40-hour week. In November the store
   also had seven part-time workers at 10 hours per week, and in December the store had nine
   part-timers at 15 hours per week (assume four weeks in each month). Which month is good
   for store and why?
3. Nano Tech is ready to begin production of its exciting new technology. The company is
   evaluating two methods of production. (A) a small production facility with older
   equipment, (B) a larger production facility that is more automated. The costs of each
   alternative are shown below. Determine for what level of demand each production process
   should be chosen.
         Process              Fixed Cost                Variable Cost
         A                    $300,000                  $35
         B                    $400,000                  $25
4. Keisha has been inundated with product-of-the-month offers from various marketing
   companies. She is considering joining a club that allows DVDs to be downloaded from a
   members-only Web site, but can’t decide which membership offers the best deal. Given
   the cost information below, which club would you recommended basis on no. of DVDs for
   Keisha?
      Club                         Membership Fee            Cost per DVD
      Ehsaas Club                        $40                       $5
      Best Movies Club                   $65                       $4
      Choice Cinema Club                $100                       $3
5. The manager of LG Warehouse wants to analyze the process and has provided the process
   flow diagram show below. There are four steps required to ship a customer order. Wally
   promises that every order placed today gets shipped tomorrow. That means that the picking,
   processing and packing operations must finish all orders before they go home.
     Order Taker           Pick Orders          Order Processing             Pack Orders
     (80 Customer          (60 Customer         (55 Customer per             (72 Customer
     per hour)             per hour)            hour)                        per hours)
   a) If daily output is 1000 order if they work 11 hr. per day. Then, find capacity utilization?
   b) What is max. capacity of LG warehouse and at max. capacity, calculate labour
      utilization rate in process?
   c) If we add another person, where would we add him or her what is benefit?
6. The basic block company needs to produce 4000 boxes of blocks per 40- hour week to
   meet upcoming holiday demand. The process of making blocks can be broken down into
   six work elements. The precedence and time requirements for each element are as follows.
   Draw and label a precedence diagram for the production process. Set up a balanced
   assembly line and calculate the efficiency of the line.
   Work Element                                 Precedence          Performance time (min)
         A                                        -----------                         0.10
         B                                        A                                   0.40
         C                                        A                                   0.50
         D                                        ------                              0.20
         E                                        C, D                                0.60
         F                                        B, F                                0.40
7. South India furniture inc., produces all types of offices furniture. The “Executive
   Secretary” is a chair that has been designed using ergonomics to provide comfort during
   long work hours. The chair sells for Rs 5000. There are 480 min. available during the day,
   and average daily demand has been 50 chairs. There are eight tasks.
       Task                        A    B    C       D     E    F    G     H
       Performance time (min.) 4        7    6       5     6    7    8     6
       Predecessors                ---- ---- A, B C        D    E    E     F, G
   Find the cycle time and efficiency of the assembly line? What are the ways to increase
   efficiency of assembly line?
8. Daily demand of a Saras Ghee (1 Kg.) is normally distributed with a daily mean of 60 units
   and standard deviation of 10 units. The supply is certain for a lead time of 3 days. The
   ordering cost is Rs 18 and the annual holding rate is 12%. If the item price is Rs 170, find
   the operating decision for the service level of 90 %. Assume 300 days in a year. (The
   values of Z are 1.645 for 90% service level)
9. (a) Trinity Hospital, Bangalore sources 20000 Syringes every year from a local vendor.
   Ordering Cost per order is Rs. 100. Inventory Carrying Cost is 10% per unit per year. Price
   of the Syringe per unit is Rs. 5. Determine EOQ and the total annual cost of Syringes
   purchased on EOQ basis.
   (b) Toshiba outlet in Delhi sells Laptops under cut-throat competition from HP. Annual
   demand is 36500. Average Lead time to receive stocks from Mumbai is 10 days. Estimate
   Safety Stock and Re-Order Level, if the company policy is to maintain Super Critical
   Service Level (Z=2) to avoid Stock-out.
10. It is your responsibility, as the new head of the automotive section of Nichols Department
    Store, to ensure that reorder quantities for the various items have been correctly established.
    You decide to test one item and choose Michelin tyres, XW size 185 x 14 BSW. A
    perpetual inventory system has been used, so you examine this as well as other records and
    come up with the following data:
            Cost per tyre                                    Rs 350 each
            Holding Cost                                     20% of tyre cost per year
            Demand                                           1,000 per year
            Ordering cost                                    Rs. 200 per order
            Standard Deviation of daily demand               3 tyres
            Delivery leads time                              4 days
    Because customers generally do not wait for tyres but go elsewhere, you decide on a service
    probability of 98%. Assume the demand occurs 365 days per year.
            a) Determine the order quantity and reorder point.
            b) If a Rs 50 discount on each tyre is given if order are placed in quantities of 110
                 or more. Should orders be placed in quantities of 110, or should you stick to the
                 decision you made in a?
11. Mega-Mart, a discount store chain, wants to build a new superstore in an area in
    southwest Virginia near four small towns with populations between 8000 and 42000. The
    coordinates in miles of these four towns and the market population in each are as follows:
          Coordinates Whitesburg          Altonville Campburg        Milligan
          X              12               18          30             32
          Y              20               15          7              25
          W              26,000           12,000      18,300         9700
    Determine the best site.
12. Given the following information, formulate an inventory management system. The item is
    demand 50 weeks a year.
         Item cost         Rs 10                  Standard Deviation of 25 per week
                                                  weekly demand
         Order cost        Rs. 250                Lead time             1 week
         Annual holding 30% of the item cost Service probability        95%
         cost (%)
         Annual demand 25,750
   a) State the order quantity and reorder point.
   b) If a price break of Rs. 50 per order was offered for purchase quantities of over 2000,
      would you take advantage of it? How much would you save annually.
13. Bob’s Old Fashioned Ice Cream Parlor operates 7 days a week during the summer. Demand
    for Bob’s ice cream is highest on the weekends and relatively low early in the week. The
    following table lists daily ice cream sales for the last two weeks.
                          Sales (litres)
                                                      Total
        Day         Week 1           Week 2
          Mon            63              60             123
           Tue           55              56             111
          Wed            78             100             178
          Thurs          151            189             340
           Fri           225            212             437
           Sat           286            291             577
           Sun           375            400             775
          Total         1233            1308           2541
Find out next two week daily demand.
   14. Sales of Refrigerators is the past tend to have an element of seasonality in addition to the
       trend. The data in Table shows the sale (in Thousands) of refrigerators in the last three
       years. A manufacturer of refrigerators wants to forecast the demand for next two years
       monthly.
                     Sales of refrigerators (in thousands of units) in last three years
                          Year          2014       2015     2016       Total
                        January          360        405      323        1088
                        February         438        380      323        1141
                         March           359        360      277         996
                          April          406        454      333        1193
                          May            465        449      324        1238
                          June           464        496      296        1256
                          July           387        430      285        1102
                         August          393        375      305        1073
                       September         505        461      319        1285
                        October          443        476      432        1351
                       November          540        431      510        1481
                       December          618        432      432        1482
                          Total         5378       5149     4159       14686
The trend line based on data is Y = 6115 – 610 X. Where Y is yearly demand and X is time.
Find out next two year (2017, and 2018) month vise demand.
   15. Sunrise Baking Company markets cakes through a chain of food stores. It has been
       experiencing over and underproduction because of forecasting errors. The following data
       are its demand in dozens of cakes for the past four weeks. Cakes are made for the following
      day; for example, Sunday’s cake production is for Monday’s sales, Monday’s production
      is for Tuesday’s
                         4 Weeks Ago       3 Weeks Ago       2 Weeks Ago        Last Week
    Monday               2200              2400              2300               2400
    Tuesday              2000              2100              2200               2200
    Wednesday            2300              2400              2300               2500
    Thursday             1800              1900              1800               2000
    Friday               1900              1800              2100               2000
    Saturday
    Sunday               2800              2700              3000               2900
Make a forecast for this week on the following basis:                                    [16]
  a. Daily, using a simple four-week moving average.
  b. Daily, using a weighted average of .40, .30, .20, and .10 for the past four weeks.
  c. Sunrise is also planning its purchase of ingredients for bread production. If bread demand
      had been forecast for last week at 22000 loaves and only 21000 loaves were actually
      demanded, what would Sunrise’s forecast be for this week using exponential smoothing
      with α=0.10?