Need help with your trip?
Boarding Point Ph. No.:9247353866
eTICKET Moonlight Travels-Customer Care:9247260322
Write to us here
Ticket no: TM4224004068
Hyderabad Sattenapalle Saturday, March 3, 2018 PNR no: TS180303160904UJJO/431815/MLT - 107
Moonlight Travels 22:10 22:25 1
Non A/c Seater (2+2) Reporting time Departure time Number of Passengers
ESI Near Bajaj Showroom ESI
Boarding point details
Location Landmark Address
A Venkat Reddy
Seat No.R9
NOTE : This operator accepts mTicket, you need not carry a print out
Total Fare :Rs. 500.0
(Rs. 0 inclusive of GST and service charge, if any)
Discounted Fare : Rs. 475
Terms and Conditions
1. redBus* is an online ticketing platform. It does not operate bus 3. Passengers are required to furnish the following at the time of boarding the
services of its own. In order to provide a comprehensive choice of bus:
bus operators, departure times and prices to customers, it has tied (1) A copy of the ticket (A print out of the ticket or the print out of the ticket
up with many bus operators. redBus's advice to customers is to e-mail).
choose bus operators they are aware of and whose service they (2) A valid identity proof
are comfortable with. Failing to do so, they may not be allowed to board the bus.
redBus responsibilities include: 4. Change of bus: In case the bus operator changes the type of bus due to
(1) Issuing a valid ticket (a ticket that will be accepted by some reason, redBus will refund the differential amount to the customer
the bus operator) for its network of bus operators upon being intimated by the customers in 24 hours of the journey.
(2) Providing refund and support in the event of 5. Amenities for this bus as shown on redBus have been configured and
cancellation provided by the bus provider (bus operator). These amenities will be
(3) Providing customer support and information in case of provided unless there are some exceptions on certain days. Please note
any delays / inconvenience that redBus provides this information in good faith to help passengers to
make an informed decision. The liability of the amenity not being made
redBus responsibilities do not include: available lies with the operator and not with redBus.
(1) The bus operator's bus not departing / reaching on
6. In case a booking confirmation e-mail and sms gets delayed or fails
time.
because of technical reasons or as a result of incorrect e-mail ID / phone
(2) The bus operator's employees being rude. number provided by the user etc, a ticket will be considered 'booked' as
(3) The bus operator's bus seats etc not being up to the
long as the ticket shows up on the confirmation page of www.redBus.in
customer's expectation.
7. Grievances and claims related to the bus journey should be reported to
(4) The bus operator canceling the trip due to redBus support team within 10 days of your travel date.
unavoidable reasons.
8. Please note the following regarding the luggage policy for your journey:
(5) The baggage of the customer getting lost / stolen /
(1) Each passenger is allowed to carry one bag of upto 10 kgs and one
damaged. personal item such as a laptop bag, handbag, or briefcase of upto 5 kgs.
(6) The bus operator changing a customer's seat at the (2) Passengers should not carry any goods like weapons, inflammable,
last minute to accommodate a lady / child.
firearms, ammunition, drugs, liquor, smuggled goods etc and any other
(7) The customer waiting at the wrong boarding point
articles that are prohibited under law.
(please call the bus operator to find out the exact (3) Bus Operator reserves the right to deny boarding or charge additional
boarding point if you are not a regular traveler on that
amount in case passenger is travelling with extra luggage than what is
particular bus).
mentioned above.
(8) The bus operator changing the boarding point and/or
9. Partial Cancellation is NOT allowed for this ticket. Charges for complete
using a pick-up vehicle at the boarding point to take ticket cancellation are mentioned below.
customers to the bus departure point.
2. The departure time mentioned on the ticket are only tentative Cancellation time Cancellation charges
timings. However the bus will not leave the source before the time After 02:50 PM on 3rd Mar Rs. 500.0
that is mentioned on the ticket. Between 08:50 PM on 2nd Mar-02:50 PM on 3rd Mar Rs. 50.0
Till 08:50 PM on 2nd Mar Rs. 50.0
10. Cancellation of this ticket is NOT allowed after bus departure time.
Whom should i call?
For boarding point For time Moonlight Travels Customer For cancellation and refunds related For all queries
related related Care: Click on this link for hassle free online Call 08039412345 or write to us
9247353866 9247353866 9247260322 cancellation here
