BUSINESS PROCESSES
DETAILED TEACHING SYLLABUTS (DTS) AND INSTRUCTORS GUIDE (IG’S)
PHILOSOPHY
The PHILIPPINE COLLEGE OF SCIENCE AND TECHNOLOGY is committed to the pursuit of excellence relative to
student’s professional growth and development.
VISION
PHILIPPINE COLLEGE OF SCIENCE AND TECHNOLOGY envisions producing quality graduates fully equipped with
knowledge, attitudes, values and skills and who are globally competitive in their chosen profession ever ready
to render quality services.
MISSION STATEMENT
PHILIPPINE COLLEGE OF SCIENCE AND TECHNOLOGY provides quality education to every student through a
well-balanced research oriented learning environment that develops critical and creative thinking for
maximum development of individual’s talents and capabilities.
INSTITUTIONAL OBJECTIVES
In pursuit of its Vision and Mission, PHILIPPINE COLLEGE OF SCIENCE AND TECHNOLOGY will achieve the
following:
1. Provide programs and activities that will enhance the development of the students physically,
intellectually, culturally, emotionally, socially, spiritually, and morally.
2. Provide college education opportunities for poor but deserving students through the PHILIPPINE
COLLEGE OF SCIENCE AND TECHNOLOGY scholarship grants.
3. Train student with globally competitive technical skills that will make them competent and capable of
handling challenges in life.
4. Provide manpower needs of the country with professionally qualified imbued with dignity and high
moral values who are mature, productive, self-reliant, responsible and self-disciplined citizens.
SPECIAL OBJECTIVES
To provide the country with globally competitive and professionally licensed graduates as integral part of the
total manpower needed for the economic development in th e national and international level.
COURSE SYLLABUS
COURSE
INFORMATION:
Course Code: CS325 Business Processes
College: Philippine College of Science and Technology
Department: College of Computer Studies
Degree Program: Bachelor of Science in Computer Science
Faculty Member: Ma. Glenda L. Lomibao
Consultation Period: Mon-Tuesday 3:00 – 4:00PM
Contact Information: glengor_geous23@yahoo.com
Course Description: This subject is designed to provide students with: and understanding Business
Processes. Is a related of steps or activities that are people, information, and
other resources to create value for internal or external customer. Also designed
to be operated by one or more business functional units, are emphasize the
importance of the process chain rather than the individual units.
Course outcomes (CO):
On the completion of the course, student is expected to be able to do the following:
Graduate Outcomes Course Outcomes
Communicate effectively with the Interview client and analyze the standard activities or tasks that
computing community and with produce a specific service or product for a particular customer.
society at large, about complex
computing activities through CO1 Understand and apply the business can use Information
logical writing, presentations and Technology for strategic competitive advantage through
give and understand clear enterprise internetworking, globalization, and business process
instructions reengineering.
Recognize the need and have the Explain how information system can help support a firm’s
ability to engage in independent business operation, managerial decision making, and strategic
learning for continual development advantage.
as a computing professional
CO2
Understand and apply how information system support business
processes within and across the business function of accounting,
finance, human resource management, marketing, and
production and operations management.
Create, select adapt and apply Create and design a standard business plan using the simple
appropriate techniques, resources business plan outline.
and modern computing tools to
CO3
complex computing activities, with
an understanding of the limitations
to accomplish a common goals
Learning Outputs (LO):
As evidence of attaining the above learning outcomes, the student has to do and submit the following:
Course
Learning Output Description and other Details Outcomes it
represents
LO1 Midterm Project An initial plan preparation on topics that represent the first part of CO1, CO2,
the Business plan outline CO3
LO2 Final Project Business plan outline to seek funding-as opposed to plan for running CO1, CO2,
a business. The study will developed the ability to recognize a CO3
business opportunity that fits the individual person.
OTHER REQUIREMENTS AND ASSESSMENTS (AA)\
Aside from the final output, the student will be assessed at other times during the term by the following:
Assessment
Description and other Details Course Outcomes it represents
Activity
Major Multiple Choice, True or False and Identification, Essay CO1, CO2
Written type of exams which will cover the Introduction to of
Examinations business processes, characteristic and types of Business
process, Business Process and Modeling Notation such
as Performing SWOT Analysis, and Business strategies.
Quizzes Description, illustration and application of the various CO1, CO2
concepts in Business Processes
Assignment The student are expected to perform individual and CO1, CO2, CO3
group research on the various topics of Business
processes such as characteristic of a Business process,
The BPMN, Performing SWOT Analysis, and Business
strategies. The students are also expected to present
their individual research based on the given topic.
Recitation The student will be expected to present their respective CO1, CO2, CO3
case studies during its initial phase which will be during
around the preliminary period and its final phase which
will be scheduled just before the final exam. The answers
of the students during these presentations will be
regarded as the preliminary and final recitation
respectively. The midterm recitation on the other hand
will be based on the proposed title for their Business
plan.
LEARNING PLAN:
In order to achieve the outcomes of thise course, learner will go through this learning plan
Course Intended Learning Outcome Teaching Learning Assessment Time
Topics
Outcomes (ILO) Activities (TLA) Tools / Tasks Frame
CO1 ILO1. Explain the importance 1. Course Orientation Lecture Recitation 3 hours
CO3 of the course content in Business Process Discussion lecture
relation to Business Process Orient the students on
project policies and
guidelines
CO1 ILO1. Differentiate the three 2. Types of Business Lecture Interactive 3 hours
CO2 types of Business Processes Processes Discussion discussion lecture
a. Management Familiarity on the different Quizzes
ILO2. Explain the four processes types of Business Project
characteristics of business b. Operational Processes initialization
processes processes activities
c. Supporting
processes
3. Definability, Order,
Customer and value
Adding
CO1 ILO1. Identify a large 4. Business Process Lecture Interactive 3 hours
CO2 number of methods and Modeling Notation Discussion discussion lecture
techniques in Business 4.1 Business Process Use of presentation slides Quizzes
Processes Modeling
4.2 Unified Modeling
ILO1. Understand how to Language
improve the business 4.3 Workflow
process in today’s 5. Business Processes in a
competitive world competitive World
5.1 Global competition
5.2 New ways to do Business
CO1 ILO1. 1. Differentiate the Chapter II: Business as Lecture Interactive 12
CO3 value Chain and Process System consisting of Business Discussion discussion hours
Chain Processes Use of presentation slides Quizzes lecture
1. The value chain Recitation
a. Primarily activities
b. Support activities
1.1 Process Chain
ILO2. Understand the a. Fundamental
processes and Functional principles of the
Areas of business process chain
b. Elements of an Even
driver Process Chain
ILO1. 3. Identify the Major 2. Marketing Sales
Processes Improvement 2.1 Supply Chain mgmt.. Interactive
Areas 2.2 Accounting and discussion
Finance Quizzes
2.3 Human Resources Evaluate
Major Process Improvement student
areas
1.1 Effectiveness
1.2 Efficiency
1.3 Internal Control
1.4 Compliance to
various statues and
policy
Vs. Computer System 4. The advantages and Outputs
disadvantages of computer
Data processing over Manual
Data processing
a. Advantages of
computerizing the
activities of business
organization
b. Disadvantages of
computerizing the
activities of business Prelim
organization Examination
CO1 ILO1. Understand the Chapter II: Viewing Business Lecture Interactive 12
CO3 System Concepts and Business Processes as a Discussion discussion hours
System Use of presentation slides Quizzes lecture
ILO2. Information System Evaluate
and Business Processes 1. Characteristics of System student
1.1 Role of Information in outputs
ILO3. Identify the Business Processes
Information System 1.2 Fundamental Role of
Resources Information System
2. Information System
ILO4. Understand the Resources
Business examples of Basic 2.1 People resources
activities in Information 2.2 Hardware
System 2.3 Software
2.4 Data Resources
ILO5. Identify the Methods 2.5 Network Resources
of Organizing stored data in 3. Information System
Information System Activities Midterm
Examination
ILO6 Understanding the 4. Field, Record, File and
types of Information System Database
in Business 5. Operating Support
System
ILO7. Analyzing Information a. Transaction
from a business Professional Processing System
b. Process Control
ILO8. Discuss the steps in System
Analyzing an Information c. Enterprise
System Collaboration
Subject Content:
Contents System
5.1 Management Support
System
a. Management
Support System
b. Decision Support
System
c. Executive
Information System
6.2 Other Categories
a. Expert System Mini Project
b. Knowledge Management 1
System
c. Business Information
System
6. General Idea of System
Analysis
6.1 Work centered Analysis
of System
7. Determining the scope
and processes
7.1 Describing the current
system
7.2 Designing Potential
Improvement
CO1 ILO1. Understand the sound Chapter IV: Search for a Lecture Interactive 9 hour
CO2 business idea business Idea and Strategic Discussion discussion lecture
CO3 Planning Use of presentation slides Recitation
Quizzes
ILO2. Understand the 1. Importance of sound
Procedure in Determining business ideas
the best Business Idea 2. Steps in the proposed
procedure
ILO3. Demonstrate the 2.1 Preparation of the list
concept of Strategic 2.2 Screening of the list
Planning. ideas
2.3 Final Selection
3. Three distinct steps in
strategic planning
3.1 Determination of
objectives
3.2 Adoption of course of
action
3.3 Allocation of resources
CO1 ILO1. Discuss and Chapter V: Planning and Lecture Interactive 12
CO2 demonstrate on how to Designing a Business Plan Discussion discussion hours
CO3 create a Business plan Use of presentation slides Quizzes lecture
1. Purpose of Business Plan Proposed / Business Plan Evaluate
ILO2. Evaluate the Proposed 2. Contents of the Business student
Business Plan plan outputs
2.1 Executive summary
2.2 Business description
2.3 The Marketing Plan
2.4 The Operations Plan Final Project
2.5 The Financial Plan
2.6 Appendix (Examples – Proposed
Include back-up Business Plan
information to the plan Oral Defense
text. Use as is
appropriate to your
business.) Final
Examination
REFERENCES:
Zarate, Cynthia A., Business Policy & Strategy, Rex Bookstore 1st Edition, 2011
David Kurtz L., Principles of Contemporary Marketing, Cengage Learning 15th Edition, 2011
Medina, Robert g., Entrepreneurship & Small Business Management, Rex Bookstore, 2010
StevenSon, Operations Management, 10th Edition, 2009
Gutierrez Pura Garcia, Business Organization and Management, 6th Revised Edition
James A. O’Brien, Introduction to Information System Essential 9th Edition
Steven Alter University of San Francisco, Information System a Management Perspective 2nd Edition
Website: http://www.google.com/
http://www.yahoo.com/Business Process.htm
COURSE ASSESSMENT:
(Criteria for Grading Lecture)
Methods of Evaluation: Students will be evaluated according to the following:
05 Examinations (Check-Up Examination, Preliminary Examination, Mid-Term Examination,
Semi-Final Examination, and Final Examination);
03 Recitations (Preliminary Recitation; Mid-Term Recitation; and Final Recitation);
10 Quizzes, and;
09 Assignments
The final course grade will be computed according to the following formula:
1. Eighty percent (80%) attendance of better,
2. Seventy five percent (75%) general average based on the grading system as follows:
a. Prelim Grade = (5%)(Assignment) + (10%)(Recitation) + (50%)(Quizzes) + (35%)[(Check-Up
Exam + Prelim Exam)/2]
b. Midterm Grade = [(Prelim Grade) + (TMG)]/2; Where: TMG = (5%)(Assignment) +
(10%)(Recitation) + (50%)(Quizzes) + (35%)(Midterm Exam)
c. Final Grade = [(Midterm Grade) + 2(TFG)/3; Where: TFG = (5%)(Assignment) +
(10%)(Recitation) + (50%)(Quizzes) + (35%)[(S-Final Exam + Final Exam)/2]