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Vishnu GP: Professional Summary

This document contains a resume for Vishnu GP. It summarizes his professional experience as a customer service assistant for Gulf Air and Oman Air at Trivandrum International Airport from May 2015 to March 2016. It also lists his education, including an MBA in HR and Marketing from Krupanidhi School of Management and a BBA in Aviation from Mahatma Gandhi University. His skills include being team oriented, having strong customer service abilities, and being a multi-task worker.

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RahulKrishnan
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146 views2 pages

Vishnu GP: Professional Summary

This document contains a resume for Vishnu GP. It summarizes his professional experience as a customer service assistant for Gulf Air and Oman Air at Trivandrum International Airport from May 2015 to March 2016. It also lists his education, including an MBA in HR and Marketing from Krupanidhi School of Management and a BBA in Aviation from Mahatma Gandhi University. His skills include being team oriented, having strong customer service abilities, and being a multi-task worker.

Uploaded by

RahulKrishnan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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VISHNU GP

Nedumangad, Thiruvananthapuram, | +91 9645164313 |gp.vishnu23@gmail.com

PROFESSIONAL SUMMARY
To contribute to the business industry in the best ways I can, with the grace of God and with the help of my
skills and knowledge, striving towards personal growth and professional success. I have experience in
working as a part of team at TRIVANDRUM INTNL AIRPORT as CUSTOMER SERVICE ASSISTANT,
knowledgeable about airline operations, customer care, department efficiency and quality standards.

PROFESSIONEL SKILLS
 Team Oriented  Customer Service
 Time Management  Multi Task Worker

WORK HISTORY

CUSTOMER SERVICE ASSISTANT (GULF AIR-OMAN AIR) May 2015-Mar 16


BHADRA INTERNATIONAL TRIVANDRUM TRIVANDRUM, TRV
 Ensure safe and secure flight departures on or before schedule time in coordination with respective
flight supervisors.
 Co-ordinate and interact with various government agencies in order to ensure smooth flight operations.
 Establishing counter management and proper boarding guidelines.
 Co-ordinate crew movement as per the airline requirement.
 Handling passenger complaints and queries if any.
 Ensuring excellent customer service locally.
 Handling customer grievances and complaints if any.
 Ensure availability of required handling equipment's.
EDUCATION

MBA –HR & MARKETING Sep 2017


KRUPANIDHI SCHOOL OF MANAGEMENT, BANGLORE

BBA - AVIATION NOV 2016


MAHATMA GANDHI UNIVERSITY TRIVANDRUM

HIGH SCHOOL March 2010


ST.THOMAS HIGHER SECONDARY SCHOOL TRIVANDRUM
HIGHER SECONDARY

SSLC March 2008


ST.THOMAS HIGHER SECONDARY SCHOOL TRIVANDRUM

Accomplishments

 Won “BEST PERFORMER” Award for the month.


 Consistently received a 100% rate of customer satisfaction.
 Acknowledged for extraordinary service by management.

Additional Information

REFERENCE:
 Mr SANJAY AMBUJAKSHAN, AIRPORT MANAGER - GULFAIR TRV
 Ms PRIYA SIVARAJ, DUTY MANAGER- GULF AIR TRV

I hereby declare that the above mentioned details are true to the best of my knowledge.

VISHNU GP

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