Payoneer Setup Instructions
Appen uses Payoneer as the payment platform for its consultants. Before starting production for a
project, you'll need to set up your Payoneer account.
Important Details:
• Setting yourself up for payment is a required step before you can begin working so please do so
as soon as you can!
• You will access Appen Global to set up your payment options. Detailed instructions are listed
below.
• Once you complete your application, you will receive an confirmation email from Payoneer that
your application was received, with the Subject Line: “Your Payoneer Account Application Has
Been Received!”
Instructions on how to complete your application
1. Log in to Appen Global at https://global.appen.com/
2. In your Appen Global Home page, the project tile with your project name will display.
3. Click on the “Setup payment” button.
4. You will be redirected to the Payoneer site, where you can select your preference for receiving
payments.
For US Markets, you will have three options: MasterCard pre-paid credit card, Payments made
directly to your bank account or a Paper Check via International Mail.
Payoneer Setup Instructions
For International Markets, you will have two options: MasterCard pre-paid credit card or
Payments made directly to your bank account.
5. After selecting the method of payment, you will be asked to provide payment-related
information to finalize your application, such as shown in the image below (depending on the
payment method chosen):
Payoneer Setup Instructions
Prepaid MasterCard Card
Bank Transfers
Payoneer Setup Instructions
Paper Check via International Mail (for US Market)
6. Once you have provided all the required information, you’ll see the screen indicating that your
application has been succesfully submitted and will be reviewed.
Payoneer Setup Instructions
7. You will also receive a confirmation email from Payoneer that your application was received,
with the Subject Line: “Your Payoneer Account Application Has Been Received!”
Payoneer Setup Instructions
8. After you’ve completed your Payoneer application, you can access additional information about
Payoneer here - https://payoneer.custhelp.com/app/home .
[Please note that you have to be logged into your Payoneer account for additional information
and customized browsing of the support center.]
9. Once your application has been reviewed and approved, you will receive a confirmation email
from Payoneer within the next 3 – 5 business days with the subject line: “Your Payoneer
Account Application has Been Approved!”
Payoneer FAQs:
Below are quick links to…
Who is Payoneer?
https://payoneer.custhelp.com/app/answers/detail/a_id/6108
HOW TO GET PAID WITH PAYONEER
https://payoneer.custhelp.com/app/answers/detail/a_id/21459
What is the status of my application?
https://payoneer.custhelp.com/app/answers/detail/a_id/5996
Why was my application declined?
https://payoneer.custhelp.com/app/answers/detail/a_id/5997
Can I use the same e-mail address for more than one Payoneer Account?
https://payoneer.custhelp.com/app/answers/detail/a_id/6088
Why has my Payoneer Account not been approved yet?
https://payoneer.custhelp.com/app/answers/detail/a_id/6001
Where can I view the fees associated with my Payoneer Account?
https://payoneer.custhelp.com/app/answers/detail/a_id/6002
Where can I view my payment history?
https://payoneer.custhelp.com/app/answers/detail/a_id/24
Other Helpful Links:
https://payoneer.custhelp.com/
https://www.payoneer.com/help/how-to-videos/
https://www.payoneer.com/help/security-center/
https://payoneer.custhelp.com/app/Contact_us
