Tokyo Gas Group Medium-Term Management Plan FY2009 - 2013: - Evolution and Advancement of Integrated Energy Business
Tokyo Gas Group Medium-Term Management Plan FY2009 - 2013: - Evolution and Advancement of Integrated Energy Business
January 2009
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I. Foreword
The Tokyo Gas Group formulated its medium-term management plan for fiscal years 2006 - 2010
under the watchwords "creation and cultivation of new natural gas markets" in January 2006, and
has since been steadily executing initiatives for early establishment of "integrated energy
business." More specifically, it is aspiring to sustained growth through development, in more
wide-area markets, of integrated energy business rooted in multi-energy supply of gas, electricity,
and other forms of energy while retaining natural gas at the core, plus energy services offering
one-stop solutions to satisfy customers.
Natural gas offers environmental merits for action against global warming, a high level of
economicality and supply stability as compared to crude oil, and a convenient ability to cope with
demand for thermal, electrical, and various other forms of energy. Backed by these benefits, we
foresee no change in its superiority and importance as a type of energy, and expect needs for it to
continue expanding among societies and customers.
Meanwhile, we are seeing the emergence of changes in the climate of our business that could exert
a major impact on the Group's execution of integrated energy business strategy. These include the
further rise in expectations for environmental preservation in the market and society as a whole,
intensified competition with different types of energy and different suppliers of the same type, and
changes in the circumstances of gas resource procurement due to sharp fluctuation of crude oil
prices and other such factors. In addition, the both steep and worldwide economic deceleration that
set in late last year will presumably have an influence on the energy demand over the short term.
This medium-term Group management plan for fiscal years 2009 - 2013 was prepared with a view
to responding to these changes in the business environment both promptly and accurately, and
more vigorously promoting the integrated energy business strategy. It targets the evolution and
advancement of our integrated energy business through emphasis on the "Three Es", i.e.,
"Eco-friendly" (creation of value keyed by environment), "Excellent service" (improvement
of value for customers), and "Expansion" (in-depth cultivation and widening of markets). It
also calls for steps to strengthen the LNG value chain and reinforce the synergy of “All Tokyo
Gas”* for achievement of these ends. In the field of strategy deployment, we are planning for
aggressive input of fund resources and reinforcement of the business foundation from the medium-
and long-term perspectives while looking ahead to the second half of the 2010s.
Through action on these agenda, we hope to simultaneously further the diffusion and expansion of
natural gas use based on even higher levels of added value, and both widen and deepen the Group
business in the energy field, so that we will be able to cope flexibly with future changes in the
business climate and continue to advance as a resilient corporate group achieving sustained growth
while constantly remaining trusted by its customers, shareholders, and society as a whole.
* All Tokyo Gas = a collective term for Tokyo Gas Co., its affiliated companies, and its cooperating companies
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II. Changes in the business environment surrounding the Group
                                                  2
III. Target vision for the Group
The Group has achieved steady growth by efforts to promote the diffusion and expansion of natural
gas use through wide-area development of integrated energy business. Similarly, our approaches to
reinforcing the LNG value chain are spawning new growth fields in areas such as upstream
operations, transportation, and power supply as well as helping to make our integrated energy
business more competitive.
We foresee a further rise in the excellence and importance of natural gas as well as the level of
needs for it among communities and customers. At the same time, the Group will have to respond
swiftly to calls for environmental preservation, intensified competition, changes in the climate of
gas resource procurement, and other trends in the business environment.
Under these circumstances, the medium-term plan for fiscal years 2009 - 2013 targets the
development of business with an emphasis on the "Three Es", i.e., "Eco-friendly" (creation of
value keyed by environment), "Excellent service" (improvement of value for customers), and
"Expansion" (in-depth cultivation and widening of markets) while adhering to the basic strategy
for integrated energy business thus far. To support attainment of this target, it calls for a focus on
strengthening the LNG value chain and reinforcing the synergy of All Tokyo Gas.
By doing so, we shall effect the further diffusion and expansion of natural gas use by increasing its
added value, give our business greater breadth and depth, and aspire to be a resilient corporate
group able to cope with any and all changes in the business environment brought by the future.
                             Integrated energy business with natural gas at its core
 More wide-area development of multi-energy supply (with a competitive strength grounded in the LNG
 value chain) and energy services (one-stop supply of solutions that truly satisfy customers)
    Development of business with an emphasis on the following approaches while adhering to the basic
                    strategy for integrated energy business around a natural gas core
                                                       Target vision
           <Heightening natural gas value>                             <Widening and deepening of business>
 Further diffusion and expansion of natural gas use by            Establishment of a wide-ranging earnings base through
 taking maximum advantage of its excellent features,              diversification in aspects encompassing the supply of
 developing integrated energy business in a diversity of          new energy, value delivered to customers, and business
 shapes and forms, and heightening the value delivered to         operation setup, with linkage to future advancement.
 customers.
  A resilient corporate group capable of flexibly adapting to all sorts of future changes in the business environment and
                                                achieving sustained growth
                                                             3
IV. Business strategy and action plan
1. Evolution and advancement of integrated energy business with emphasis on the "Three
Es"
                                               4
[Reduction of CO2 through diffusion and expansion of the residential-use fuel cell "ENE FARM"]
                                                                                            63,000 tons
                                                                                                                  60        As compared to the
60                  Amount of CO2 reduction                                                                                 conventional systems, "ENE
                                                                                           42,000 units
                                                                                                                            FARM" delivers a CO2
                    Number of units installed                                                                     40        reduction of 1.5 tons per
40                  (Cumulative total)
                                                                                                                            household per year.* It
                                                                                                                            equals to 1kg per person per
20                                                                                                                20        day. (based on Tokyo Gas
         2,000 units                                                                                                        calculation).
                                                                                                                            * A household with four
  0Amount                                                                                                         0
                                                                                                            Number of           members house.
   of CO2      FY09               FY10                FY11              FY12                    FY13        units
   reduction                                                                                                installed
               power generation
                                                                                              Preheating                                  (床水上)                   (床 水上 )
                                                                                                 tank
                                                    Heat
                                                                                                                        Solar heat collector attached to the
                City gas                                                                                                           balcony rail
                                                                                                  Heat exchanger
                   Genelight            Lighting
                                                                                                            unit
                                 Heat                           Solar power
                                           Hot                  generation
               City Gas                   water                                                                            Space        Space
                                                       Grid power                                                                      cooling
                                         supply                                                                           heating
                                                                                    FC
                                                                                    FC
                                                                                                             Electricity grid             Biogas supply
                                                                                    FC
                                                                                    FC
                                                                                    FC
                                                                                    FC
                                                                                    FC
                                                                                    FC
                                                                                    FC
                                                                                    FC
        District cooling plant
                                                                                   Fuel cells
                                                               FC                                      FC
                                        Heat grid
                                                                                                                                                          Ordinary
                                                                                                                                                          commercial
                                                                                                                                                          power
                                                                              Fuel cells                         Fuel cells
                                                           Office buildings                   Hospitals and hotels, etc.
                                                                                     5
(2)Excellent service – improvement of value for customers
 ① Establishment and promotion of the setup for Tokyo Gas LIFEVAL, a close partner for
    customers
  z Through active communication at all business opportunities, we shall make deeper probes
    of the needs of each and every customer, furnish finely-tuned value proposals, and provide
    services on a timely basis, in order to deliver satisfaction to more customers as an even
    closer partner.
 ② Satisfaction of customers in the industrial and commercial segments through higher levels of
    added value
  z We shall take full advantage of the technical, engineering, and sales capabilities nurtured
    thus far to deepen our relations with sales persons and customers, and make valuable
    proposals for the increasingly sophisticated and diverse needs of our customers.
  z We shall meet all the expectations of each and every customer through proposals for
    optimization taking account of facility life cycle, consultation regarding the "best mix" of
    energy forms including city gas and electricity, and services in financing and risk
    management drawing on credit power and hedging transaction.
 ③ Further strengthening of measures to assure safety and prevent disaster from earthquakes
  z We shall strive for the development and diffusion of gas burners with Si sensors and other
    highly safe gas appliances for enhancement of safety throughout the industry, and endeavor
    to eradicate gas appliance accidents through replacement of gas appliances lacking devices
    to prevent incomplete combustion and reinforcement of safety checks.
  z We shall continue to promote the systematic replacement of gas pipes and target
    implementation of measures for gray cast-iron pipes ahead of schedule. We shall also work
    for replacement of buried galvanized gas pipes.
  z We shall continue to enhance the infrastructure resistance and early resumption of services
    in the event of earthquake disasters, and make initiatives for disaster prevention even
    stronger.
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[Customer satisfaction through establishment of the Tokyo Gas LIFEVAL]
   We aim to open about 65 Tokyo Gas LIFEVAL locations, one after the other, by the end of fiscal
2009. We intend to make LIFEVAL into a familiar face that is a reliable partner in the community
as a gas energy sales firm with local roots and closely accommodates the needs of each and every
customer through action based on the local attributes.
                                                                         Renewal of
                                                                          facilities
                 Needs/demands                                                                        ■ Operational supports and
                                                                                                        maintenance matching
                                                 Delivery of                                            customer demands
                                                                                                        • Energy conservation
                                                                                  Deepening our
                                                                                  relations with
                                                Solutions for
                                                                                    customers
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(3)Expansion – rigorous in-depth cultivation and widening markets
 ④ Diffusion and expansion of natural gas use through optimal operation of gas business
    within the wide-area radius
  z To meet regional market characteristics and needs, we shall build an effective setup for
    sales that encompasses schemes of partnership with peripheral gas businesses revolving
    around our wide-area branches. More specifically, we shall develop business through gas
    companies with local roots, beginning with Nagano Toshi Gas and Yamanashi new
    company (to be inaugurated in October 2009).
  z We shall consider initiatives for partnership with other businesses linked to an increase in
    corporate value on both sides, such as effective use of infrastructures and gas resource
    accommodation.
  z We shall strengthen partnership with city gas and LP gas companies which we supply on a
    wholesale basis, and work for the further diffusion of gaseous energy.
                                              8
[Steady increase of gas sales volume and customers’ number(Consolidated)]
       ( 0.1 billion m3, 45MJ /m3)                                         (10 thous a nd cus tomers )
 180                                                                                                   1,200
                                                                                       16.4billion m3
 160
          14.1 bilion m3
 140
                                                                                          11.2 million    1,100
 120                                                                                      customers
  60
                                                                                                          900
  40
20
   0                                                                                                      800
           FY08 forecast           FY09          FY10             FY11       FY12             FY13
[Potential demand of industrial and commercial use within a 200 kilometer radius around Tokyo
(our research)]
                                                                                         Conversion from
                                Cogeneration/
                                                                                           other fuels:
                             Power generation use:             Conversion from
                                                                                        about 6.8 billion m3
                                1.9 billion m3                   other fuels:
                                                                5.1 billion m3
                                                                                          Within a 100
     Cogeneration/
                                                                                        kilometer radius
  Power generation use:
                                                                                        around Tokyo:
   about 2.2 billion m3
                                                                                           7 billion m3
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2.     Strengthening of the LNG value chain
                                                10
[Tokyo Gas LNG Project]
                                       11
3.    Reinforcement of the synergy of All Tokyo Gas
sophistication. 7,500
(3)Technology development for a solid foundation and linkage to the next generation
   We shall build an integrated energy business for the new age while deepening and carrying on
the technology supporting our business foundation, and vigorously promote development of
technology that contributes to the emergence of the low-carbon society.
 ① Empathy-inducing concept creation and product development
  z Based on a deep understanding of needs among communities and customers, we shall create
    empathy-inducing concepts that are attuned to the times and local character, and
    extensively apply them in product development.
 ② Development of innovative environmental technology
  z We shall accelerate our development of innovative environmental technology, which spans
    the fields of fuel cells and other energy-saving equipment, high-efficiency production and
    utilization of hydrogen, and utilization of biomass and other renewable energy.
 ③ Deepening and transmission of technology supporting our business foundation
  z We shall deepen, and transmit to the next generation, technology and know-how to
    maintain and strengthen our business foundation, and continuously furnish our customers
    with value symbolized by the words "safety, security, and reliability."
                                                     12
   [Items of priority technology development]
       Development of technology for utilization of solar heat and biomass, and of those
        next-generation systems
       Development and commercialization of next-generation "ENE FARM" products
       Development and field tests of all-ceramic solid oxide fuel cells (SOFCs)
       Development of technology for high-efficiency hydrogen production and utilization, and CO2
        sequestration, recovery, transportation, and processing
       Deepening and transmission of technology linked to further increase in the safety level of gas
        pipes and production facilities, and reduction of operation and maintenance costs
       Deepening and transmission of technology supporting the foundation of our business, in the
        areas of combustion, material assessment, and gas quality control
(4)IT Infrastructure
  z Looking ahead toward the long future, the Tokyo Gas Group continues to enhance its IT
    infrastructure, while at the same time strive to cut down its operational cost.
  z We will establish a back-up center as a contingency for natural disasters and other
    unexpected incidents.
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V. Basic policy on cash flow allocation and financial strategy
   z We estimate the cash flow generated over the five-year period of this medium-term plan
     (fiscal 2009 - 2013) at about ¥1,070 billion. We intend to use this cash flow for aggressive
     investment on agenda such as reinforcement of the LNG value chain (by involvement in
     upstream/overseas projects, infrastructural improvement, and demand development) as the
     basis for sustained growth, and also to make proper allocations to our shareholders.
   z More specifically, we shall allocate about ¥900 billion (85 percent) to facility investment
     and loan, and about ¥150 billion (14 percent) to our shareholders (in the form of dividends
     and share buyback).
                     Reduction of
                                                                           Others Upstream/
                    interest-bearing
                                                                            8% overseas/
         Shareholders'    debt
            return        1%                                     Business base   LNG fleet
             14%                                                     15%           16%
                                                                                    Infrastructure
                   Investment/                                          Demand          29%
                      loan                                            development
                                                                          32%
                      85%
2. Financial strategy
    While aggressively investing fund resources for sustained growth, we shall deploy a balanced
 financial strategy that takes due account of investment efficiency, financial disposition, and
 shareholders’ return.
   ① Investment efficiency
   z We shall continue to make individual investment decisions with due consideration of
     capital costs. We shall also position return on assets (ROA) as a major management
     indicator, and strive for maintenance and improvement of investment efficiency (ROA in
     FY2013: 3.7%).
   ② Financial disposition
   z Besides maintaining our current level of funding capability, we shall continue working to
     assure the soundness of our financial disposition with consideration of ultra-long-term
     plans for infrastructural investment (D/E ratio in FY2013: 0.69).
   z We have positioned return on equity (ROE) as a major management indicator, and shall
     strive to make effective use of shareholder capital (ROE in FY2013: 7.7%).
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<Main management index (Consolidated)>
                                                           FY2008 Projection          FY2013 Plan
 Operating Cash Flow                 (billion yen)                       174.0         Five year total:
                                                                                               1,060.0
 ROA                                           (%)                         1.9                        3.7
 ROE                                           (%)                         4.2                        7.7
 TEP   ※
                                     (billion yen)                     ▲13.3                         18.0
 ※TEP:Tokyo Gas Economic Profit
    = (After-tax, Pre-interest-payment profit)-(capital cost(Interest-bearing debt + Capital Stock cost)
  [Ref.] Non-consolidated
                                     (billion yen)                    1,236.0                    1,180.0
               Gas Sales
 ※Premise
   FY2008 Projection as of 10/31(end of 3rd half):Crude oil price 91.29$/bbl , Currency rate 100.94 yen/$
   FY2009~2013 Plan :Crude oil price 70$/bbl , Currency rate 100 yen/$
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