JAYAPRAKASH MARIYAPPAN
Phone no: +92 7639198804 Email:jatapabuchi@gmail.com
Objective
Seeking a challenging position in IT industry that allows me to explore my skill and enables me to make a
positive contribution to the organization
Professional Experience
Total Work Experience: 3 Years
Working as System Engineer deputed in I-Source Infosystem Pvt ltd at Bangalore from Nov 2018.
Worked as system Engineer in Precision Infomatic Pvt ltd, Bangalore from Nov 2016 to Jan 2018
Technology Worked in Precision Infomatic Pvt Ltd
Windows
Microsoft windows Server, Desktops, AD, MDT and SCCM
Network
Cisco Router & Switch configuration.
Roles and Responsibilities in I-Source infosystem Pvt Ltd
Ensuring that response times and resolution times for calls are within SLA guidelines.
Managing domain user ‘s ID, ID creation, MDT and SCCM.
Troubleshooting network printers issue and configuring in server and desktop.
Giving L1 software and hardware related complaints from end user.
Installation and maintenance of desktop systems, printers, VPN, application software and latest Microsoft
update patches.
Installing and troubleshooting Symantec antivirus with updates.
Supports for the application packages like MS office, SQL client IBM, etc.
Troubleshooting user account machine Login issues.
Roles and Responsibilities in Precision infomatic Pvt Ltd
Handle manage engine tool for call-logging and to pull-up the report.
On call technical support to remote location across India through remote tool.
Ensuring that response times and resolution times for calls are within SLA guidelines.
Managing domain user ‘s, ID creation, OU and maintaining ADS.
Troubleshooting network printers issue and configuring in server and desktop.
Giving support on hardware and software related complaints from end user.
Installation and maintenance of desktop systems, printers, VPN, system hardware, operating system,
application software, IPAD configuration.
Installing and troubleshooting McAfee antivirus with updates.
Supports for the application packages like MS office, oracle and report manager.
Creating RDP App and providing access to users.
Technical Purview
SERVER AND DESKTOP
Operating system-windows XP, windows vista, windows Server.
MDT server installation and configuration OS Image
Extensive Experience on desktop and laptop hardware.
Experience in Installing Troubleshooting, support & maintenance of desktop, laptop and printer.
MS-Outlook configuration and troubleshooting
Domain user ‘s, ID creation, OU and maintaining ADS.
System administration-knowledge in MCSE, domain user creation and applying group policy.
NETWORKING
Networking Basic (Switching & Routing).
Good understanding of OSI Model, TCP/IP protocol suite.
Router: Basic Configuration & monitoring of Cisco Products. VLAN configuration.
Back-up and restore of all critical resources including router & switches IOS,
IP addressing and subnetting, Basic Routing concepts
Education details
CGPA/
Course Name of the Institution Year of Passing
Percentage
B.E
Sree Krishna College of Engineering 6.4
2015
(Vellore) (CGPA)
Sengundar Magasana HR Sec School
HSC (12TH ) Tharamangalam, Salem dt. 2011 72%
Perumthalavar Kamarajar Memorial
SSLC (10TH ) HR Sec School Salem dt. 2009 67%
Interpersonal Traits
Enthusiastic team player.
A quick learner with a high mental aptitude.
Good presentation, spoken and written skills developed over time, during my formative years.
Ability to achieve high customer satisfaction.
Comfortable to work in 24 * 7 shifts.
Comfortable to work on any location.
Personal Details
Date of Birth : 31\05\1994
Gender : Male
Father’s Name : Mariyappan
Languages Known : English, Tamil and Kannada
Marital Status : Single
National : Indian
Declaration
I hereby declare that the above written particulars are true to best of my knowledge.
Thanks & Regards
Jayaprakash Mariyappan
