Introduction to the

Myers-Briggs Type Indicator®

(MBTI®) Assessment

Improve the performance of your people,

teams, and organization with the world’s most
trusted personality assessment.
 Topics Covered

 MBTI® Assessment Overview

 Key Applications and Concepts

 Customer Successes

 Getting Started

 Popular Products

 Support Resources

© 2011, CPP, Inc. All rights reserved 2

MBTI® Assessment Overview
 MBTI® Assessment Overview

Developed in the 1940s by Katharine Cook Briggs and Isabel Briggs

Myers, the Myers-Briggs Type Indicator® (MBTI®) assessment was
created to

 Make Carl Jung’s theory of human personality type useful in everyday

life

 Increase self-awareness and confirm self-perception

 Appreciate and capitalize on strengths of self and others

 Consider possible blind spots and/or areas for personal development

 Think and act out of choice rather than out of reflex

© 2011, CPP, Inc. All rights reserved 4
 MBTI® Assessment Overview
Why is the MBTI assessment so popular?
 The MBTI tool’s positive approach to understanding differences between
people has made it the world’s most popular personality assessment.

 While deceptively simple, it’s based on sound and enduring psychological

theory that can transform the performance of individuals, groups and entire
organizations.

 Individuals who take the MBTI assessment often experience an ―aha

moment!‖ as they come to better understand themselves and how they
approach work and day-to-day life.

 Organizations make it their personality assessment of choice across training

and development programs because it provides a common language for
appreciating interpersonal differences.

© 2011, CPP, Inc. All rights reserved 5

 MBTI® Assessment Overview:
Key Benefits
 Easy to grasp, insightful, and thought provoking—for practitioners and clients
alike

 Highly reliable and valid, backed by ongoing global R&D investment

 Highly flexible in terms of administration options and application areas

 Available in 20+ languages—with new culturally validated translations

continually being developed

 Backed by expert support and guidance, available through CPP’s global

distributor network, with numerous resources and reference materials for
practitioners and the individuals they serve—both online and in printed form

© 2011, CPP, Inc. All rights reserved 6

 MBTI® Assessment Overview:
Four Dichotomies

 Sorts responses to items in order to propose four personal

preferences:

– Energy source: Extraversion or Introversion

– Information source: Sensing or Intuition
– Decision-making style: Thinking or Feeling
– Lifestyle: Judging or Perceiving

 Through the possible combinations of the above, the

indicator describes and celebrates 16 possible types

© 2011, CPP, Inc. All rights reserved 7

 MBTI® Assessment Overview:
Extraversion-Introversion
Energy

Extraversion
Being energized through
contact with other people
or through engaging in
activities
(the outer world)

Introversion
Being energized through
ideas, quiet times, or
solitude
(the inner world)

Source: Sandra Krebs. Hirsh and Jane A.G. Kise, Using the MBTI® Tool in Organizations (Mountain View, CA: CPP, Inc,. 1999,
2001). Further reproduction is prohibited without the publisher’s written consent.

© 2011, CPP, Inc. All rights reserved 8

 MBTI Assessment Overview: Sensing-
Intuition
Information

Sensing
Paying attention to what you
perceive through the five
senses: seeing, the hearing,
touching, smelling, and
tasting

Intuition
Paying attention to what
might be described as the
sixth sense—the unseen
world of meanings,
inferences, hunches, insights,
and connections
Source: Sandra Krebs. Hirsh and Jane A.G. Kise, Using the MBTI® Tool in Organizations (Mountain View, CA: CPP, Inc,. 1999,
2001). Further reproduction is prohibited without the publisher’s written consent.

© 2011, CPP, Inc. All rights reserved 9

 MBTI® Assessment Overview:
Thinking-Feeling
Decisions

Thinking
Making decisions based on
impartial criteria—cause-
effect reasoning, constant
principles or truths, and
logic

Feeling
Making decisions based on
values-based, person-
centered criteria, seeking
harmony

Source: Sandra Krebs. Hirsh and Jane A.G. Kise, Using the MBTI® Tool in Organizations (Mountain View, CA: CPP, Inc,. 1999,
2001). Further reproduction is prohibited without the publisher’s written consent.
RM 3-21
© 2011, CPP, Inc. All rights reserved 10
 MBTI® Assessment Overview:
Judging-Perceiving
Approach to Life

Judging
Want to live an ordered life,
with goals and structure,
making decisions so you
can move on

Perceiving
Want to live a spontaneous
life with flexibility, staying
open to new information
and possibilities

Source: Sandra Krebs. Hirsh and Jane A.G. Kise, Using the MBTI® Tool in Organizations (Mountain View, CA: CPP, Inc,. 1999,
2001). Further reproduction is prohibited without the publisher’s written consent.
RM 3-24
© 2011, CPP, Inc. All rights reserved 11
 MBTI® Assessment Overview: Type
Table

Source: Sandra Krebs. Hirsh and Jane A.G. Kise,

Using the MBTI® Tool in Organizations (Mountain
View, CA: CPP, Inc,. 1999, 2001). Further
reproduction is prohibited without the publisher’s
written consent.
©. 2011, CPP, Inc. All rights reserved 12
Key Applications and Concepts
 Key Applications

 Team Building

 Management Training

 Leadership Development

 Individual Coaching

 Career Development

 Change Management

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© 2011, CPP, Inc. All rights reserved
 Key Applications:
Team Building

I STJ I SFJ I NFJ I NTJ

IS TP IS FP IN FP IN TP

E STP E SFP E NFP E NTP

ES TJ ES FJ EN FJ EN TJ
N= _____
E _____ I _____ Modal type (most frequent type) ____ ____ ____ ____
S _____ N _____
T _____ F _____ Group Type (most frequent preferences)
J _____ P _____ ____ ____ ____ ____

© 2011, CPP, Inc. All rights reserved 15

 Key Applications:
Management and Leadership Development

Excerpted from
Introduction to
Type® and
Leadership

Source: Sharon Lebovitz Richmond, Introduction to

Type® and Leadership, (Mountain View, CA: CPP,
Inc., 2008). Further reproduction is prohibited without
the publisher’s written consent.
.
© 2011, CPP, Inc. All rights reserved 16
 Key Applications:
Career Development

 Helps clients find

promising
occupations to
explore

 Explains how an
individual’s MBTI
preferences affect
what her or she
likes in a career

Source: Allen L. Hammer, MBTI® Career Report,

(Mountain View, CA: CPP, Inc., 1992, 1998, 2004).
Further reproduction is prohibited without the
publisher’s written consent.

© 2011, CPP, Inc. All rights reserved 17

 Key Applications:
Career Development

 Lists the most and

least popular
occupations for
client’s type

 Occupational
information is
presented using
O*NETTM
classifications for
easy research and
follow-up

Source: Allen L. Hammer, MBTI® Career Report,

(Mountain View, CA: CPP, Inc., 1992, 1998, 2004).
Further reproduction is prohibited without the
publisher’s written consent.

© 2011, CPP, Inc. All rights reserved 18

 Key Concepts: Order or Preferences
ISTJ ISFJ INFJ INTJ
1. Sensing 1. Sensing 1. Intuition 1. Intuition
2. Thinking 2. Feeling 2. Feeling 2. Thinking
3. Feeling 3. Thinking 3. Thinking 3. Feeling
4. Intuition 4. Intuition 4. Sensing 4. Sensing

ISTP ISFP INFP INTP

1. Thinking 1. Feeling 1. Feeling 1. Thinking
2. Sensing 2. Sensing 2. Intuition 2. Intuition
3. Intuition 3. Intuition 3. Sensing 3. Sensing
4. Feeling 4. Thinking 4. Thinking 4. Feeling

ESTP ESFP ENFP ENTP

1. Sensing 1. Sensing 1. Intuition 1. Intuition
2. Thinking 2. Feeling 2. Feeling 2. Thinking
3. Feeling 3. Thinking 3. Thinking 3. Feeling
4. Intuition 4. Intuition 4. Sensing 4. Sensing

ESTJ ESFJ ENFJ ENTJ

1. Thinking 1. Feeling 1. Feeling 1. Thinking
2. Sensing 2. Sensing 2. Intuition 2. Intuition
3. Intuition 3. Intuition 3. Sensing 3. Sensing
4. Feeling 4. Thinking 4. Thinking 4. Feeling

RM 4-22
© 2011, CPP, Inc. All rights reserved 19
 Key Concepts: A Problem-Solving Model

Function Pairs: ISTJ & ENFP

Source: Sandra Krebs. Hirsh and Jane A.G. Kise, Using the MBTI® Tool in Organizations (Mountain View, CA: CPP, Inc,. 1999,
2001). Further reproduction is prohibited without the publisher’s written consent.

© 2011, CPP, Inc. All rights reserved 20

 MBTI® Assessment Options

 Step ITM (Form M): Four-letter type

 MBTI®Complete: Four-letter type plus an interactive

learning session

 Step IITM (Form Q): Four-letter type, plus five facets per
dichotomy

© 2011, CPP, Inc. All rights reserved 21

 Product Options: MBTI® Step ITM
Assessment
 93 items
 Provides 4-letter type
 Faster to complete
 Multiple applications:
coaching, personal
development, career
awareness,
communication, etc.

Source: MBTI® Profile (Mountain View, CA: CPP, Inc.,

1998, 2004). Further reproduction is prohibited
without the publisher’s written consent.

© 2011, CPP, Inc. All rights reserved 22

 Product Options: MBTI®Complete

Key Features:
 Combines Step ITM administration and interpretation
 Leads the participant through the essential ―best-fit‖ type
exercise
 Reinforces learning about type
 Saves time by allowing practitioners to focus on
applications versus verification

© 2011, CPP, Inc. All rights reserved 23

 Product Options: MBTI® Step IITM
Assessment

 144 items
 Provides 4-letter type, plus
preferences on 5 facet scales
for each dichotomy
 Takes slightly longer to
complete and debrief
 Provides more in-depth
understanding of type
preferences
 Explains uniqueness within
each type

Source: Jean M. Kummerow and Naomi L. Quenk,

Understanding Your MBTI® Step II™ Results,
(Mountain View, CA: CPP, Inc., 2003). Further
reproduction is prohibited without the publisher’s
written consent.
© 2011, CPP, Inc. All rights reserved 24
Customer Successes
 Testimonials:

"Respect is imperative within the Hilton organization. Using the MBTI®

assessment has given us the opportunity to start creating relationships within our
management teams.―

—Javier Araya, Learning & Development Manager, Hilton Grand Vacations

―Communication with managers and others can be improved with sensitivity to

type and a bit of flexing.... In a clinical setting, patient satisfaction scores go up.
In an administrative office, employee satisfaction goes up.‖

—Judith O’Rourke, Senior Learning Consultant

© 2011, CPP, Inc. All rights reserved 26

Getting Started
 Getting Started

To purchase the MBTI® Step ITM and IITM instruments,

you

 Must successfully complete CPP’s MBTI® Certification

Program

OR

 Have a master’s degree or higher in psychology,

counseling, organizational development, or a related field

© 2011, CPP, Inc. All rights reserved 28

 Getting Started
The 4-Day MBTI® Certification Program
 Become eligible to purchase and administer the MBTI assessment upon
successful completion
 Practice how to administer and interpret the latest forms of the MBTI
assessment including Form M (Step I™) and Form Q (Step II™)
 Build confidence in presenting type theory and explore MBTI application tips
and exercises
 Receive a practitioner's starter kit—including manuals, presentation slides,
books, and client booklets—to prepare you for implementation success
 Earn hours/CEUs from several professional organizations (public programs
only)
 Visit www.cpp.com/mbticertification to access the schedule and learn more
about in-house delivery options

© 2011, CPP, Inc. All rights reserved 29

 Getting Started: Delivery Options

CPP offers fast, easy, and convenient administration and

reporting of the assessments through

 SkillsOne.com, our secure and efficient Web-based

delivery platform

 A self-scorable, paper-and-pencil version

 The method of administration will determine which types of

reports are available for your clients or employees

© 2011, CPP, Inc. All rights reserved 30

 Getting Started: SkillsOne®

CPP’s assessment delivery platform: SkillsOne.com

 Enables client access and

assessment administrations from
anywhere Internet access is
available

 Sends real-time notifications when

an assessment is complete

 Provides instant report generation,

printing, and ability to e-mail PDFs
to your clients

© 2011, CPP, Inc. All rights reserved 31

Popular Products and
Support Resources
 Popular MBTI® Products

Keep type learning

concepts top of mind
for everyday use with
our Introduction to
Type® series (20
booklets in all)—
available in print or
PDF format

© 2011, CPP, Inc. All rights reserved 33

 Popular MBTI® Products

Manuals and user’s

guides to expand your
knowledge and improve
your interpretations

Workshop and activity

resources to extend the
value of your training

© 2011, CPP, Inc. All rights reserved 34

 Support Resources
Available on www.cpp.com in the Knowledge Center:
 Case Studies
– Southwest Airlines
– Ernst & Young
– Kaiser Permanente
 Webinars
 MBTI Form M and Form Q Manual Supplements:
www.cpp.com/mbtivalidity

Networking Opportunities & Free Resources

 Independent Consultant community—ICON Success:
www.cppiconsuccess.com
 Twitter: www.twitter.com/thembti
 Facebook: www.facebook.com/thembti
 MBTI® Talk Blog: www.mbtitalk.com
 MBTI® Type Tips Facebook Application: www.cpp.com/mbtitips

© 2011, CPP, Inc. All rights reserved 35

 Thank You

Contact us for more information:

800-624-1765
custserv@cpp.com

www.cpp.com
Myers-Briggs Type Indicator, Myers-Briggs, MBTI, Step I, Step II, Introduction to Type, and the MBTI logo are trademarks or registered trademarks of the MBTI Trust, Inc.
SkillsOne and the CPP logo are registered trademarks of CPP, Inc. O*NET is a trademark of the U.S. Department of Labor, Employment and Training Administration

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