Introduction of e-Commerce in Malaysia
Indonesia Malaysia Philippines Singapore Thailand Vietnam
What is an e-Commerce?
Commercial transaction through the Internet
The journey of e-Commerce
Forecasted to be continued spur
10.81
8
5.76
6
(RM) Billion
4.76
5
4 3.65
3 2.71
1.97
1.82
2
1
2010 2011 2012 2013 2014 2015 2018
Year
eCommerce Market Size
How to be successful with Lazada ?
Indonesia Malaysia Philippines Singapore Thailand Vietnam
4 success factors in Lazada
1 2
4 3
Success factor #.1
QUALITY ASSORTMENTS QUANTITY ASSORTMENTS
Higher Traffic
Best Resulting in Higher
Seller Return
Higher
Assortments
RM 53 penalty per SKU
First offence no penalty
No Be a Top Rated Seller
Counterfeit Satisfaction Guaranteed
Higher
For Consumer
Exposure
Images Higher
Quality Highlights Turnover
Content Detail Description
(Video & Chart)
The more assortment that you have, the higher probability your products will get exposed and fulfill consumers needs
Good example of factor #.1
Clean Filters
Highlights
Clear Image
360° Views Description
Success factor #.2
PRICING STRATEGY
Why price plays an important role in e-Commerce?
Always
Instead of compare your
RM 200 put HOW? price with
Campaign
Participation
RM 199 your
competitor
DISCOUNT !
Consumers always hunts for discounts and compares pricing of products before making a purchase
Good example of factor #.2
Best deal offers
Discounted price
Competitive pricing
Success factor #.3 Lazada campaigns
Lazada campaigns result
200
180
160
140 3 days
120 campaign
ORDERS
100
Post-campaign effect
80
has leverage the orders
60
40
20
0
14-Jun-15 17-Jun-15 20-Jun-15 23-Jun-15 26-Jun-15 29-Jun-15 1-Jul-15 4-Jul-15 7-Jul-15 10-Jul-15 13-Jul-15
Last 30 Days Current Month
50000
45000 New seller managed
40000 generate 4.5 times
35000 revenue compare to
30000 3 days Post-campaign effect has
usual days due to
SALES
25000 seasonal campaigns campaign leverage the sales
20000
15000
10000
5000
0
14-Jun-15 17-Jun-15 20-Jun-15 23-Jun-15 26-Jun-15 29-Jun-15 1-Jul-16 4-Jul-15 7-Jul-15 10-Jul-15 13-Jul-15
Lazada SC promotions tool
Lazada Assortment Challenge program
Lazada What’s New page
To create
visibility for all
sellers
Across all
categories
Featured
Merchant
All new
uploaded skus
(sort by Price,
Discount,
Quality
Rating, Best
Seller)
Success factor #.4
Lazada SC app On-The-Go!
4 success factors in Lazada
1 2
4 3
We know this 4 factors able to help our seller to expand their business and cash flow !!
Do’s & Don'ts at Lazada Seller Center
Indonesia Malaysia Philippines Singapore Thailand Vietnam
Inspiring success stories at Lazada
» Blank Space Venture
» 60 Days
»
» 1679 Orders
Seller Name » 370 skus
Live Status
Orders Till Date »
Assortment Till Date
»
48H Shipment
»
Returns Rate
Cancellation Rate
Poor quality seller at Lazada
Seller receive zero order after
65 days live in Lazada
with 25 assortments
What’s next ?
Indonesia Malaysia Philippines Singapore Thailand Vietnam
Lazada SC Checklist !
Upload Best Seller product
Snap Clear Image
Multiple Image Views
Correct Image Ratio
Never Stop Uploading!!!
Adjust Competitive Pricing
Set Sale Price & include discount
Bullet Point the Highlights
Put Detail Description