Telecoms Brand Value Report
Telecoms Brand Value Report
300
2019
The annual report on the world's most valuable and strongest telecoms brands
February 2019
Contents.
About Brand Finance 4
Get in Touch 4
Request Your Brand Value Report 5
Foreword 6
Brand Value Analysis 8
Regional Analysis 12
Sector Reputation Analysis 14
Brand Strength Analysis 16
Brand Finance Telecoms Infrastructure 10 18
Brand Finance Telecoms 300 (USD m) 20
Definitions 26
Brand Valuation Methodology 28
Market Research Methodology 29
Stakeholder Equity Measures 29
Consulting Services 30
Brand Evaluation Services 31
Communications Services 32
Brand Finance Network 34
We pride ourselves on four key strengths: What is a Brand Value Report? What are the benefits of a Brand
Value Report?
++Independence ++Transparency Brand Valuation Summary
++Technical Credibility ++Expertise + Internal understanding of brand
+ Brand value tracking
We put thousands of the world’s biggest brands to the + Competitor benchmarking Insight
test every year, evaluating which are the strongest and + Historical brand value
most valuable.
Brand Strength Index
Brand Finance helped craft the internationally
+ Brand strength tracking
recognised standard on Brand Valuation – ISO 10668,
+ Brand strength analysis
and the recently approved standard on Brand Evaluation
– ISO 20671.
+ Management KPIs Strategy
+ Competitor benchmarking
Get in Touch.
Royalty Rates
+ Transfer pricing
+ Licensing/franchising negotiation
+ International licensing Benchmarking
For business enquiries, please contact: + Competitor benchmarking
Richard Haigh
Managing Director
Cost of Capital
rd.haigh@brandfinance.com
+ Independent view of cost of capital for internal
For media enquiries, please contact: valuations and project appraisal exercises
Global Forum 2019
Sehr Sarwar Education
Senior Communications Manager
Customer Research
s.sarwar@brandfinance.com
+ Utilities + Tech
For all other enquiries, please contact:
Understanding the Value of + Insurance + Auto
enquiries@brandfinance.com Geographic Branding + Banks + Hotels
+44 (0)207 389 9400
2 April 2019 + Telecoms + Beers
For more information, please visit our website: + Airlines + Oil & Gas Communication
www.brandfinance.com Join us at the Brand Finance Global Forum,
an action-packed day-long event at the Royal
Automobile Club in London, as we explore how
For more information regarding our
linkedin.com/company/brand-finance geographic branding can impact brand value, attract
Brand Value Reports, please contact:
customers, and influence key stakeholders.
4 Brand Finance Telecoms 300 February 2019 Brand Finance Telecoms 300 February 2019 5
Foreword. 5G Takes
Spotlight as
What is the purpose of a strong brand: to attract customers, to build loyalty, to
motivate staff? All true, but for a commercial brand at least, the first answer must
always be ‘to make money’.
US Titan AT&T
Huge investments are made in the design, launch, and ongoing promotion of
brands. Given their potential financial value, this makes sense. Unfortunately, most
organisations fail to go beyond that, missing huge opportunities to effectively make
use of what are often their most important assets. Monitoring of brand performance
Defends Title
should be the next step, but is often sporadic. Where it does take place, it
frequently lacks financial rigour and is heavily reliant on qualitative measures, poorly
understood by non-marketers.
David Haigh
As a result, marketing teams struggle to communicate the value of their work and
of World’s
CEO, Brand Finance
boards then underestimate the significance of their brands to the business. Sceptical
finance teams, unconvinced by what they perceive as marketing mumbo jumbo,
may fail to agree necessary investments. What marketing spend there is, can end up
poorly directed as marketers are left to operate with insufficient financial guidance
Most Valuable
or accountability. The end result can be a slow but steady downward spiral of poor
communication, wasted resources, and a negative impact on the bottom line.
Brand Finance bridges the gap between marketing and finance. Our teams have
experience across a wide range of disciplines from market research and visual
Telecoms
identity to tax and accounting. We understand the importance of design, advertising,
and marketing, but we also believe that the ultimate and overriding purpose of
brands is to make money. That is why we connect brands to the bottom line.
Brand.
By valuing brands, we provide a mutually intelligible language for marketing and
finance teams. Marketers then have the ability to communicate the significance of
what they do, and boards can use the information to chart a course that maximises
profits. Without knowing the precise, financial value of an asset, how can you know
if you are maximising your returns? If you are intending to license a brand, how can
you know you are getting a fair price? If you are intending to sell, how do you know
what the right time is? How do you decide which brands to discontinue, whether to
rebrand and how to arrange your brand architecture? Brand Finance has conducted
++ AT&T maintains position at top as world’s most valuable
thousands of brand and branded business valuations to help answer these
questions. telecoms brand, with brand value of US$87.0bn
Brand Finance’s research revealed the compelling link between strong brands and ++ European telcos rise through ranks: Vodafone up from
stock market performance. It was found that investing in highly-branded companies 10th place last year to 7th this year, brand value of
would lead to a return almost double that of the average for the S&P 500 as a whole.
US$21.3bn
Acknowledging and managing a company’s intangible assets taps into the hidden
value that lies within it. The following report is a first step to understanding more ++ Deutsche Telekom leading charge for European telcos,
about brands, how to value them and how to use that information to benefit the brand value up 15% to US$46.2bn
business.
The team and I look forward to continuing the conversation with you.
++ Thailand’s AIS is world’s strongest telecoms brand, with
brand strength index (BSI) score of 90.0 out of 100
6 Brand Finance Telecoms 300 February 2019 Brand Finance Telecoms 300 February 2019 7
Brand Value Analysis.
1 01 11 0 11
2 02 12 0 12
3 03 13 2 16
8 Brand Finance Telecoms 300 February 2019 Brand Finance Telecoms 300 February 2019 9
Brand Value Analysis. Brand Value Analysis.
as through strengthening its strategic partnerships its acquisition of Liberty Global’s European assets, Brand Value Change 2018-2019 (%)
through its eco-system alliances with world leaders in which will accelerate the converged communications
IoT chipsets, modules and digital security. Deutsche strategy through in-market consolidation in Germany, Movitel 67%
Telekom has rolled out NarrowBand IoT (NB-IoT) its largest market. The long-term outlook is positive, Econet Wireless 52%
across nine countries in Europe as well as in the US. as Vodafone’s strong global brand will support the
Mas Movil 50%
It will also be interesting to see the response later this ongoing transformation of the business and further
Cosmote Group 39%
year when LTE-M is introduced in several of Deutsche underpin its long-term commercial performance.
Telekom’s European markets. Deutsche Telekom and Ringcentral 39%
T-Mobile US, which is shortly merging with Sprint is Orange remains top 10 telcos brand eir (Eircom) 39%
a good example — Deutsche Telekom is banking on Gamma Communications 36%
the American market, along with its home market of Defending 8th place this year, French brand Orange Viettel Telecom 36%
Germany for growth. is down 5% with a brand value of US$21.0bn. In spite Sunrise 36%
of the competitive context which the brand operates Euskaltel
Vodafone making headway within, Orange has increased its mobile contract base
35%
-38% Turk Telekom
by 82,000 customers and its fibre base by 157,000
UK’s Vodafone is up from 10 place last year to
th
customers in its home market France. Across Europe -39% Commnet
7th place in the Brand Finance Telecoms 300 2019 as a whole, the brand recorded progress courtesy of -39% SKY (New Zealand)
ranking, with a brand value of US$21.3bn. Its new its project with Orange Poland and the development -42% BTC
‘future optimism’ brand positioning, based on new of its “Orange One” strategy that led to a return to -46% Altice Dominicana
technologies and digital services, together with growth. Orange Spain’s broadband sales and TV -48% HGC
a simpler visual identity, have played a part. New subscriptions performance is impressive and largely
-49% Digicel
communications campaigns have contributed to the due to its investments in fibre. Orange has been
-51% BASE
success of Vodafone’s continuing move from credited as a consistent and reliable mobile internet
mobile-only to a more converged quad-play offering. provider service, topping the polls to be named -58% EchoStar
USD bn
United States 229.2 28.8%
Industry insiders are also anxiously awaiting updates
● China 86.6 10.9%
following the announcement that Google and Orange
50
● Japan 84.2 10.6% have set a date for 2020 to build a private undersea
● United Kingdom 63.9 8.0% cable connecting the Atlantic coasts of France and the
United States. The cable will be the first new submarine
● Germany 49.3 6.2%
cable between the US and France in 15 years. When it
25
● France 33.4 4.2% comes online in 2020, it will provide Orange alone with
● Others 249.6 31.4% 0 a capacity of “more than 30 terabits per second, per
2013 2014 2015 2016 2017 2018 2019 fibre pair”.
Total 796.1 100.0%
● AT&T
2013 2014 ●2015 2016 ●2017
Verizon China2018
Mobile2019
● T-Mobile ● NTT Group
10 Brand Finance Telecoms 300 February 2019 Brand Finance Telecoms 300 February 2019 11
Regional Analysis.
Regional Analysis.
Most Valuable Telecoms Brands per Region Etisalat top MENA telecoms brand Etisalat to the Top 20 Most
MENA
Africa Valued at US$8.3bn and with a AAA brand strength
Valuable Telecoms Brands in
Australasia rating, Emirati telecoms giant Etisalat remains the the world this year. Etisalat is
most valuable telecoms brand in the MENA region.
USD $3.3 billion USD $8.3 billion Etisalat has seen an 8% growth since last year, leading from the front as a
Rank 48
North America
Rank 19 resulting in it also entering the Top 20 Most Valuable strategic enabler of the UAE’s
Telecoms Brands in the world this year.
Europe USD $10.6 billion
Rank 14 ongoing digital transformation
Operating in 15 countries across Asia, the Middle
East, and Africa, Etisalat’s success can also be
success story. This year’s feat
LatAm
USD $87.0 billion
Rank 1 USD $46.3 billion attributed to its customer loyalty programmes via its is a nod to efforts in the 5G
Rank 4 Asia successful “Smiles” app, as well as strategic sports
and events sponsorships. Sports sponsorships
space, its brand building
USD $5.9 billion
Rank 30
provide an international platform through which initiatives and a clear revenue
Etisalat can connect with its loyal customers, sharing
USD $55.7 billion
Rank 3 and supporting their interests and passions. As momentum from wider
the premier digital partner of Dubai’s Expo 2020
showcase, Etisalat is preparing to deliver the event’s
international operations.
visitors and delegates with a cutting edge and David Haigh
immersive digital experience. CEO, Brand Finance
7.0
conversion exceptions of course, but the mistrust that consumers
Telecoms brands continue to struggle to earn the Tech /10
TECH have developed towards Facebook (5.5) and Uber (5.1)
respect of consumers, taking joint last place globally has not eroded the reputation of the sector as a whole.
for overall reputation, alongside banks (6.2/10).
While there are always winners and losers, reputation
3= Innovation 7= Banks are in a similar fix – rated joint-lowest of all for
scores this year are broadly flat in many markets, and
telecoms service providers are seemingly unable to win
over the hearts of consumers.
Beers 7.0
/10 TECH
overall reputation (6.2) and quality of service (3.3 out of 5).
6.8
Trust
devices, but rarely transfer that attachment to their technologies, but here the brands appear more resilient.
service provider, whereas device manufacturers such Oil & Gas /10 HOTELS Brand reputation is high, led by premium German
as Samsung or Apple enjoy very strong reputations. brands. Crucially, auto brands also generally rate high for
being innovative (at 27% second only to tech globally).
5= 9
6.8
Telecoms service providers generally score poorly Quality
for trust, again joint-last with banks. Considering From a branding standpoint, the auto leaders can hold
the banking crisis and reputational incidents that Airlines /10 HOTELS their own if they continue to innovate and embrace
banks have faced in the past decade, it is a major radical new technologies. Can telecoms brands
7
shortcoming that telecoms providers are viewed respond in the same way?
equally poorly.
Insurance 6.6
Value 7=
This pattern is evident in many key markets such as the /10 BEERS Telecoms service providers have a
US and UK, though in China the sector does rate a little poor reputation overall, and have low
8
higher (7th overall for reputation).
levels of trust and emotional loyalty.
A particular concern is the low scores given to telecoms
brands for innovation. Consumers see innovation being Utilities 6.5
/10
Loyalty 10 While there are inevitably grumbles
about price and value, it’s actually in
BEERS
delivered by device manufacturers, app developers and the area of service quality and
6.2 10
core service providers are not seen as leaders. Recommendation most. Consumers need to see tangible
(NPS) benefits and the brands need to find
Tech brands resilient to reputation Banks /10
AUTO
challenges better ways of communicating any
improvements which have been made.
9= OVERALL
6.2
The telecoms sector generally appears vulnerable
to disruption – tech brands enjoy significantly higher
scores for reputation, innovation, and closeness. Telecoms /10
STAKEHOLDER
EQUITY
9 Steven Thomson
Insights Director
TECH
14 Brand Finance Telecoms 300 February 2019 Brand Finance Telecoms 300 February 2019 15
Brand Strength Analysis.
Finance also determines the relative strength of brands upgraded its brand strength rating to AAA this year, 2019: 90.0 AAA+ +2.2
through a balanced scorecard of metrics evaluating DiGi is the third strongest telecoms brand with a BSI 2018: 87.9 AAA
marketing investment, stakeholder equity, and business score of 87.8 out of 100. With a significant position
performance. Along with the level of revenues, brand
strength is a crucial driver of brand value.
in the brand's home market of Malaysia, DiGi prides
itself on providing its customers with quality digital
2 1 1
the brand continues to benefit from its strategy of Finance Telecoms 300 table, dialling in at 44th rank with 2019: 87.8 AAA +7.2
diversifying from its telecoms business to focus on fixed a brand value of US$3.6bn and an impressive AAA 2018: 80.6 AAA-
broadband. Its fixed-line broadband offering has shown brand rating. Reliance Jio do seem to be running the
greater stability and lucrative growth prospects as
compared to mobile over the past few years. AIS is also
show in India for now but it is worth keeping a close
watch on the Vodafone & Idea Cellular merger which
4 0 4
the only brand in the industry to post a AAA+ rating. will no doubt put up a fight. Reliance Jio is making 2019: 87.2 AAA +0.7
headway towards becoming India’s number 1 telco 2018: 86.5 AAA
provider and it seems likely that the brand will retain
BSI Change 2018-2019 (%) its low-price strategy as it continues to grow, gain and
retain a reputation across Indian customers.
5 3 NEW
Mas Movil
19%
18%
the efficacy of a brand’s 6 1 23
Sunrise 15%
measures, relative to its
eir (Eircom) 14%
competitors. In order to
7 2 49
SLT Mobitel 12% 2019: 85.8 AAA +7.9
Fullrate 12% determine the strength of 2018: 77.8 AA+
Axtel
Tele2 12%
a brand, we look at 8 1 3
-11%
Earthlink -12% Marketing Investment, 2019: 85.5 AAA -2.3
Reliance Communications -12% Stakeholder Equity, and 2018: 87.8 AAA
10
AAPT -15% David Haigh
CEO, Brand Finance 2 20
US Cellular -15%
2019: 85.3 AAA +2.9
Altice -18%
2018: 82.4 AAA-
16 Brand Finance Telecoms 300 February 2019 Brand Finance Telecoms 300 February 2019 17
Brand Finance
Telecoms Infrastructure 10.
Top 10 Most Valuable Brands Top 10 Strongest Brands
1 01 1 2 2
2 02 2 1 1
3 03 3 2 5
consumer technology
Much loved Finnish brand Nokia retains its title
as the third most valuable telecoms infrastructure space.
9 18 9 1 8
10 10
means it still enjoys attention from its nostalgic fans and Director, Brand Finance
as a result continues to revamp its handsets and launch 0 10 0 10
exciting new smartphones. 2019: $1,026m 2019: 58.4 A
+9.8% -1.9
2018: $935m 2018: 60.4 A+
18 Brand Finance Telecoms 300 February 2019 Brand Finance Telecoms 300 February 2019 19
Brand Finance Telecoms 300 (USD m).
20 Brand Finance Telecoms 300 February 2019 Brand Finance Telecoms 300 February 2019 21
Brand Finance Telecoms 300 (USD m). Brand Finance Telecoms 300 (USD m).
Top 300 most valuable telecoms brands 101-150 Top 300 most valuable telecoms brands 151-200
2019 2018 2019 2018
2019 2018 2019 Brand Value 2018 Brand Brand 2019 2018 2019 Brand Value 2018 Brand Brand
Rank Rank Brand Country Brand Value Change Brand Value Rating Rating Rank Rank Brand Country Brand Value Change Brand Value Rating Rating
101 89 1 BCE Canada 151 116 1 Digicel Jamaica
102 104 2 US Cellular United States 152 157 2 JAS Thailand
103 98 1 FASTWEB Italy 153 164 2 Bics Belgium
104 95 1 Oi Brazil 154 177 2 Consolidated United States
105 105 0 Freenet Germany 155 - 3 Telehouse Japan
106 102 1 Cogeco Canada 156 188 2 Euskaltel Spain
107 114 2 Mobifone Vietnam 157 181 2 Jazz (Mobilink) Pakistan
108 100 1 Axiata Malaysia 158 158 0 Colt Luxembourg
109 113 2 Rostelecom Russia 159 176 2 Vonage United States
110 111 2 Plus Poland 160 162 2 VIBO Telecom China (Taiwan)
111 108 1 Play Poland 161 166 2 SKY PerfecTV! Japan
112 110 1 Suddenlink United States 162 144 1 PT Empresas Portugal
113 106 1 Spark New Zealand 163 165 2 Shenandoah Telecommunications United States
114 112 1 Maroc telecom Morocco 164 159 1 Cell C South Africa
115 122 2 West United States 165 167 2 Inmarsat United Kingdom
116 127 2 eir (Eircom) Ireland 166 184 2 Moov UAE
117 115 1 XL Indonesia 167 151 1 PCCW China (Hong Kong)
118 119 2 MCI Iran 168 179 2 General Communication United States
119 123 2 Vinaphone Vietnam 169 175 2 OTE Greece
120 117 1 Bezeq Israel 170 169 1 Eutelsat Communications France
121 126 2 Izzi Mexico 171 160 1 TDS United States
122 131 2 Glo Mobile Nigeria 172 163 1 TPG Telecom Australia
123 107 1 Indosat Ooredoo Indonesia 173 182 2 DIGI/ RCS & RDS Romania
124 128 2 BSNL India 174 190 2 Cellnex Telecom Spain
125 124 1 Nos Portugal 175 200 2 Citic Telecoms China (Hong Kong)
126 138 2 Telecom (Argentina) Argentina 176 153 1 CJ Hellovision South Korea
127 148 2 Yoigo Spain 177 170 1 inwi Morocco
128 121 1 TalkTalk United Kingdom 178 171 1 MPT Myanmar
129 135 2 OmanTel Oman 179 201 2 DishTV India
130 133 2 U Mobile Malaysia 180 136 1 BASE Belgium
131 143 2 Megacable Mexico 181 193 2 FLOW Panama
132 137 2 Sonatel Senegal 182 172 1 Pelephone Israel
133 130 1 SES Luxembourg 183 189 2 Robi Bangladesh
134 150 2 Liberty Global Netherlands 184 178 1 Asiacell Iraq
135 125 1 Meo Portugal 185 173 1 AAPT Australia
136 141 2 Telkom South Africa 186 174 1 CTM China (Macau)
137 146 2 M1 Singapore 187 199 2 Time dotCom Malaysia
138 129 1 DNA Finland 188 186 1 DBS Israel
139 134 1 iiNet Australia 189 196 2 Yousee Denmark
140 140 0 Cellcom Israel 190 213 2 Ringcentral United States
141 149 2 Cincinnati Bell United States 191 - 3 Onatel Burkina Faso
142 139 1 Smartone China (Hong Kong) 192 204 2 m:ts Serbia
143 145 2 Tata Communications India 193 187 1 kolbi Costa Rica
144 156 2 VTR Chile 194 210 2 POST Luxembourg Luxembourg
145 152 2 C&W Communication United Kingdom 195 194 1 2degrees New Zealand
146 154 2 HOT Israel 196 207 2 The Utility Warehouse United Kingdom
147 161 2 Cyfrowy Polsat Poland 197 206 2 Telecom Egypt Egypt
148 180 2 Cosmote Group Greece 198 192 1 Tiphone Indonesia
149 155 2 Intelsat Luxembourg 199 142 1 EchoStar United States
150 168 2 Netvigator China (Hong Kong) 200 228 2 Econet Wireless Zimbabwe
22 Brand Finance Telecoms 300 February 2019 Brand Finance Telecoms 300 February 2019 23
Brand Finance Telecoms 300 (USD m). Brand Finance Telecoms 300 (USD m).
Top 300 most valuable telecoms brands 201-250 Top 300 most valuable telecoms brands 251-300
2019 2018 2019 2018
2019 2018 2019 Brand Value 2018 Brand Brand 2019 2018 2019 Brand Value 2018 Brand Brand
Rank Rank Brand Country Brand Value Change Brand Value Rating Rating Rank Rank Brand Country Brand Value Change Brand Value Rating Rating
201 214 2 DigitalGlobe United States 251 231 1 BTC Panama
202 203 2 Earthlink United States 252 132 1 Reliance Communications India
203 205 2 Okinawa Cellular Japan 253 288 2 Telekom Networks Malawi
204 195 1 Dialog Sri Lanka 254 262 2 Telindus Luxembourg
205 221 2 Mobilis Algeria 255 257 2 Tango Luxembourg
206 209 2 Telekom Slovenia Slovenia 256 271 2 GO Malta
207 191 1 Kazakhtelecom Kazakhstan 257 272 2 Rignet United States
208 215 2 touch Lebanon 258 268 2 Jawwal Palestine
209 202 1 Movil Panama 259 275 2 Netia Poland
210 183 1 SKY (New Zealand) New Zealand 260 244 1 China All Access China
211 220 2 Ncell Nepal 261 274 2 Ufone Pakistan
212 197 1 Axtel Mexico 262 273 2 m:tel Serbia
213 - 3 Algar Telecom Brazil 263 - 3 Iliad Italia Italy
214 212 1 Blue Label Telecom South Africa 264 284 2 Fullrate Denmark
215 208 1 Djezzy Algeria 265 240 1 LMT Latvia
216 243 2 Movitel Mozambique 266 264 1 Almadar Aljadeed Libya
217 223 2 EastLink Canada 267 267 0 Cubacel Cuba
218 225 2 C Spire Wireless United States 268 - 3 SFR Belux Belgium
219 234 2 Iridium United States 269 254 1 Libyana Libya
220 233 2 Zong Pakistan 270 277 2 Nepal Telecom Nepal
221 217 1 Batelco Bahrain 271 242 1 Commnet United States
222 230 2 IDT United States 272 281 2 Teletalk Bangladesh
223 216 1 SaskTel Canada 273 292 2 CellOne United States
224 211 1 Nowtv China (Hong Kong) 274 280 2 Samart Telcoms Thailand
225 218 1 LinkNet Indonesia 275 285 2 Midas Poland
226 236 2 Ethio-Mobile Ethiopia 276 - 3 ho! Italy
227 232 2 Africell Gambia 277 239 1 Altice Dominicana Dominican Republic
228 198 1 HGC China (Hong Kong) 278 - 3 P1 Malaysia
229 226 1 Kyivstar Ukraine 279 286 2 mcel Mozambique
230 222 1 banglalink Bangladesh 280 282 2 Smart Cambodia
231 219 1 PTCL Pakistan 281 - 3 Cyta Cyprus
232 229 1 Yes Malaysia 282 259 1 Asia Pacific Tel China (Taiwan)
233 224 1 iBasis United States 283 276 1 BH Telecom Bosnia And Herzegovina
234 252 2 Roshan Afghanistan 284 278 1 Umniah Jordan
235 237 2 Sure Isle Of Man 285 295 2 Rightel Iran
236 246 2 Vivacom Bulgaria 286 265 1 Lynx Mobility Canada
237 241 2 TT (Tunisie Telecom) Tunisia 287 300 2 Movicel Angola
238 235 1 ETB Colombia 288 - 3 Lumos Networks C United States
239 269 2 Gamma Communications United Kingdom 289 291 2 Telmob Burkina Faso
240 238 1 Smartfren Indonesia 290 - 3 pepephone.com Spain
241 248 2 Sri Lanka Telecom Sri Lanka 291 - 3 Kena Mobile Italy
242 260 2 SLT Mobitel Sri Lanka 292 287 1 Dhiraagu Maldives
243 245 2 Hawaiian Telcom United States 293 293 0 Natcom (Viettel) Haiti
244 283 2 Mas Movil Spain 294 - 3 Globalstar United States
245 279 2 Telsur Chile 295 - 3 USA Mobility United States
246 253 2 Kcom United Kingdom 296 296 0 bmobile Trinidad & Tobago
247 249 2 MetFone Cambodia 297 - 3 Digitel United States
248 258 2 my Thailand 298 298 0 Tiscali Italy
249 263 2 Golan Telecom Israel 299 290 1 Bakcell Azerbaijan
250 251 2 Alaska Communication Systems United States 300 294 1 Liberty PR Puerto Rico
24 Brand Finance Telecoms 300 February 2019 Brand Finance Telecoms 300 February 2019 25
Definitions.
Definitions.
Brand Value Brand Strength
+ Enterprise Value Brand Strength is the efficacy of a brand’s Each brand is assigned a Brand Strength Index
The value of the entire enterprise, made performance on intangible measures, relative to its (BSI) score out of 100, which feeds into the brand
up of multiple branded businesses. competitors. value calculation. Based on the score, each brand
[Telefónica]
is assigned a corresponding rating up to AAA+ in a
Where a company has a purely mono-
Enterpr In order to determine the strength of a brand, we look format similar to a credit rating.
ise branded architecture, the ‘enterprise value’
Val is the same as ‘branded business value’. at Marketing Investment, Stakeholder Equity, and the
ue
impact of those on Business Performance. Analysing the three brand strength measures helps
+ Branded Business Value inform managers of a brand’s potential for future success.
Brand
ed B The value of a single branded business
us operating under the subject brand.
ine
ss [Movistar]
V A brand should be viewed in the context of Marketing Widely recognised factors deployed by marketers to create brand loyalty and
between marketing investment, brand- Stakeholder Perceptions of the brand among different stakeholder groups, with customers
n
tracking data, and stakeholder behaviour. Equity being the most important.
+ Brand Contribution
Brand The overall uplift in shareholder value
that the business derives from owning Business Quantitative market and financial measures representing the success of the
Value the brand rather than operating a Performance brand in achieving price and volume premium.
[Movistar]
generic brand.
26 Brand Finance Telecoms 300 February 2019 Brand Finance Telecoms 300 February 2019 27
Brand Valuation Methodology. Market Research Methodology.
Brand Finance calculates the values of the Brand Finance conducted original market research in 10 sectors across 31 markets with a sample
brands in its league tables using the Royalty size of over 50,000 adults, representative of each country’s internet population aged 18+. Surveys
Relief approach – a brand valuation method were conducted online during Autumn 2018.
compliant with the industry standards set in
Brand Strength
ISO 10668.
Index (BSI)
This involves estimating the likely future revenues that Brand strength
expressed as a BSI Banking Tech
are attributable to a brand by calculating a royalty rate
that would be charged for its use, to arrive at a ‘brand score out of 100.
Telecoms Auto
value’ understood as a net economic benefit that a
licensor would achieve by licensing the brand in the Insurance Hotels
open market.
Utilities Beers
The steps in this process are as follows:
Brand Airlines Oil & Gas
1
Calculate brand strength using a balanced scorecard
Royalty Rate
of metrics assessing Marketing Investment,
Stakeholder Equity, and Business Performance. Brand BSI score applied to an
strength is expressed as a Brand Strength Index (BSI) appropriate sector
score on a scale of 0 to 100. royalty range.
Disclaimer Loyalty
Brand Finance has produced this study with an independent and unbiased analysis. The values derived and opinions produced in this study are based only on publicly available information
and certain assumptions that Brand Finance used where such data was deficient or unclear. Brand Finance accepts no responsibility and will not be liable in the event that the publicly available Intention to repeat purchase
information relied upon is subsequently found to be inaccurate. The opinions and financial analysis expressed in the report are not to be construed as providing investment or business advice.
Brand Finance does not intend the report to be relied upon for any reason and excludes all liability to any body, government or organisation.
28 Brand Finance Telecoms 300 February 2019 Brand Finance Telecoms 300 February 2019 29
Consulting Services. Brand Evaluation Services.
How are brands perceived in my
1. Valuation: What are my intangible 2. Analytics: How can I improve category?
assets worth? marketing effectiveness?
Valuations may be conducted for technical Analytical services help to uncover drivers Brand Finance tracks brand fame and perceptions
purposes and to set a baseline against of demand and insights. Identifying the across over 30 markets in 10 consumer categories. Clear,
which potential strategic brand factors which drive consumer behaviour insightful signals of brand performance, with data mining
scenarios can be evaluated. allows an understanding of how brands options for those who want to dig deeper – all at an
N 2. A create bottom-line impact. accessible price.
+ Branded Business Valuation IO NA
+ Trademark Valuation AT Market Research Analytics +
What if I need more depth or
U
LY
AL
TIC
1. V
S
Brand Scorecard Tracking +
Brand &
Business Our bespoke brand scorecards help with market
S
4. Transactions: 3. S 3. Strategy: How can over time, against competitors, between market
Is it a good deal? I increase the value of
T
TR
Can I leverage my NS
AT my branded business? database of brand KPIs enables us to benchmark
intangible assets?
EG
4. TR
A Y Strategic marketing services enable performance appropriately.
Transaction services help buyers, brands to be leveraged to grow
sellers, and owners of branded businesses businesses. Scenario modelling will Do I have the right brand
get a better deal by leveraging the value of identify the best opportunities, ensuring architecture or strategy in place?
their intangibles. resources are allocated to those activities which
have the most impact on brand and business value. Research is conducted in addition to strategic
+ M&A Due Diligence
Brand Governance + analysis to provide a robust understanding
+ Franchising & Licensing
+ Tax & Transfer Pricing Brand Architecture & Portfolio Management + of the current positioning. The effectiveness
+ Expert Witness Brand Transition + of alternative architectures is tested
Brand Positioning & Extension + through drivers analysis, to determine which option(s)
will stimulate the most favourable customer behaviour
and financial results.
30 Brand Finance Telecoms 300 February 2019 Brand Finance Telecoms 300 February 2019 31
Communications Services.
How we can help communicate your brand’s performance
in brand value rankings
SERVICES
• Research and Insights
• Integrated Communications Planning
• Project Management and Campaign Execution
• Content and Channel Strategy
TOP 300 MOST VALUABLE STRONGEST • Communications Workshops
TELECOMS TELECOMS TELECOMS
BRAND BRAND BRAND
For more information, contact enquiries@brand-dialogue.co.uk or visit www.brand-dialogue.co.uk
We also offer aVideo
variety of other services to help communicate
Endorsement – record video with Brand Finance CEO or Director
your brand’s performance
speaking about the performance of your brand, for use in both internal and
Brand Dialogue is a member of the Brand Finance plc group of companies
external communications.
MEMBERS' CLUB
personally signed by Brand Finance CEO to recognise your brand’s
performance.
32 Brand Finance Telecoms 300 February 2019 Brand Finance Telecoms 300 February 2019 33
Brand Finance Network.
For further information on our services and valuation experience, please contact your local representative: