Appendices

A STUDY ON THE EFFECTIVENESS OF SOLID WASTE

MANAGEMENT OF MUNICIPALITIES IN KERALA
QUESTIONNAIRE FOR PRIMARY SURVEY AMONG PUBLIC

Section 1
General Information
1. Identification Number
2. Name of the Municipality:
3. District where Municipality is located:
4. Regional Features:
(1) Coastal Area (2) Central Part (Mid Region) (3) Hilly Area
5. Which category you belong-
• Household
• Shop:
Specify the type of Shop:
• Hotel/restaurant
• Institution :
(1) School (2) College (3) Bank (4) Office (5) Others (Specify):
(Question Number 6,7 and 8 are applicable for households only)
6. Income Class of the Family:
(1) Below Rs. 10000 (2) Rs.10000-20000 (3) Rs.20000-30000
(4) Rs.30000-40000 (5) Rs. 40000-50000 (6) Rs.50000 and Above
7. Size of the Family:
(Enter the number of members living in the family)
8 Type of Housing :
(1) Multi Storied Apartment (2) Private Single House (3) Rental House
(4) Others (Specify) :

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Section 2.
WASTE PROFILE
9. At what level you are agreeing to the following regarding the different
types of waste from your own experience ?
(Put a tick mark against your preference in appropriate box, 7 for VERY HIGH
and 1for VERY LOW)

(1) HOUSEHOLD
ITEM 7 6 5 4 3 2 1
(i) Kitchen Waste
(ii) Garden Sweepings
(iii) Paper, Books, Cardboard
(iv) Plastic, Synthetic Fibre
(v) Glass, Bulb etc.
(vi) Rubber, Leather
(vii) Metal, Cans
(viii) Clothes
(ix) Hazardous Waste
(x) Electronic Waste
(xi) Others

(2) SHOP

ITEM 7 6 5 4 3 2 1
(i) Vegetable Waste
(ii) Fish/Meat
(iii) Paper, Books, Cardboard, Carton,
Jute& Paper Packing Materials
(iv) Plastic, Synthetic Fibre & Plastic
Packing Materials
(v) Glass, Bulb etc.
(vi) Rubber, Leather
(vii) Metal, Cans
(viii) Clothes
(ix) Grains and Corns waste
(x) Cement & Bricks Waste
(xi) Paint Waste
(xii) Expired Medicine
(xiii) Wood Waste
(xiv) Flour waste
(xv) Flower Waste
(xvi) Hazardous Waste
(xvii) Electronic Waste
(xviii) Others

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(3) HOTEL/RESTAURANT
ITEM 7 6 5 4 3 2 1
(i) Kitchen Waste
(ii) Garden Sweepings
(iii) Paper, Books, Cardboard, Carton,
Jute& Paper Packing Materials
(iv) Plastic, Synthetic Fibre & Plastic
Packing Materials
(v) Glass, Bulb etc.
(vi) Rubber, Leather
(vii) Metal, Cans
(viii) Clothes
(ix) Hazardous Waste
(x) Electronic Waste
(xi) Others

(4) INSTITUTION
ITEM 7 6 5 4 3 2 1
(i) Vegetable waste/Food residues
(ii) Kitchen Waste
(iii) Garden Sweepings
(iv) Paper, Books, Cardboard
(v) Plastic, Synthetic Fibre
(vi) Glass, Bulb etc.
(vii) Rubber, Leather
(viii) Metal, Cans
(ix) Clothes
(x) Hazardous Waste
(xi) Electronic Waste
(xii) Others

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Section 3.
DIFFERENT ASPECTS OF AWARENESS OF WASTE MANAGEMENT
10. Mark your preference by a tick mark in the box provided, Y stands for
Yes, N for No and D for Don’t Know

Y N D
AWARENESS REGARDING CONSUMER CONSIOUSNESS IN
WASTE MANAGEMENT
10.1 Are you concerned about waste generation at the point of purchase
and consumption
10.2. Are you insisting on an environmentally friendly and reusable
packing materials while shopping
10.3. Are you aware of the fact that plastic that cannot be destroyed by
burning
10.4. Do you have an idea about Prevention, Reduction, Reuse and
Recycling is the order of priority to manage non bio degradable
waste like plastic, paper, glass, metal etc.
AWARENESS REGARDING THE NEED OF EDUCATION
ABOUT WASTE MANAGEMENT
10.5. Do you think that campaigning and public education programmes
leads to successful solid waste management
10.6. Do you think that training solid waste staff and educating people
will attract their support for an effective solid waste management
10.7. Do you think that school level solid waste education and
campaigning is an effective tool to manage solid waste
10.8. Do you think that campaigning public through multimedia will
produce less garbage
AWARENESS ABOUT ENVIRONMENTAL IMPACT
10.9. Do you think that burial of waste contaminates water
10.10. Do you think that burning waste contaminates air
10.11. Do you think that improper waste management leads to water and
air pollution which is a serious environmental problem
10.12.Do you think that landfill sites and treatment plants adjacent to
water bodies and marshy areas pollutes water
10.13.Do you think that improper solid waste management is responsible
for eradication of certain species from the very Earth
10.14. Do you think that the odour around waste dumps are due to Methane
Gas generated from decomposition of biodegradable waste

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10.15.Do you think that over packaging, disposable/ use and throw
products and use of plastic carry bags and pet bottles degrades
environment
AWARENESS ABOUT HEALTH PROBLEM
10.16.Do you think that throwing waste leads to unsanitary conditions
and clogging of drain which eventually resulting in health hazards
10.17.Do you think that improper management of solid waste is responsible
for epidemic like Chikungunya, Dengue etc.
10.18.Do you think that rodents, animals and birds scavenging through
waste dumps spread diseases
10.19. Do you think that people near waste dumps and landfills are suffering
from respiratory problems, eye diseases and water borne diseases

AWARENESS OF DIFFERENT TECHNOLOGIES IN WASTE

MANAGEMENT
10.20.Do you think that landfilling of waste should be done after segregation
10.21.Do you think that hazardous waste should not be mixed up with
other wastes
10.22.Do you think that composting is the cheapest and most suitable
technique to process bio degradable waste
10.23.Do you think that bio fertilizer derived from vermi composting
can substitute chemical fertilizers
10.24.Do you think that by using biodegradable waste biogas can be
produced
10.25.Do you think that biogas is a good LPG supplement
10.26.Do you think that incineration is an advanced solid waste disposal
technique
10.27.Do you think that bio pots are a low cost household domestic
waste disposal technique
AWARENESS REGARDING THE NEED OF FUND
CONTRIBUTION BY WASTE GENERATORS
10.28.Do you think that solid waste management exhausts a majority of
financial resources of Municipality
10.29. Do you think that managing solid waste is a costly affair
10.30. Do you think that waste generators need to contribute in the form of
fees or tax to Municipality for effective solid waste management

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AWARENESS REGARDING LEGAL MEASURES TO
FACILITATE WASTE MANAGEMENT
10.31.Do you think that the current legislation entrusts Municipalities to
manage solid waste
10.32.Do you think that waste generators are responsible for waste
management
10.33.Do you think that throwing waste in street or roadside or water
bodies attracts punishment in the form of imprisonment or fine or
both
10.34.Do you think that there is an enactment` Municipal Solid Wastes
(Management and Handling) Rules 2000’to regulate the
management of solid waste in Municipal limits
10.35. Do you think that the Kerala Govt. is granting subsidy for
disposal plants at generation level as well as at local bodies’ level

AWARENESS ABOUT WASTE COMPOSITION

10.36.Do you think that urbanisation leads to increased solid waste
generation
10.37.Do you think that changing life styles and rising income level
generates more waste
AWARENESS ABOUT THE SOCIAL IMPACT OF WASTE
MANAGEMENT
10.38. Do you think that solid waste is a social menace
10.39. Do you think that the quality of a society is based on the quality
of its solid waste management
10.40. Do you think that the public’s approach towards rag pickers are
not cordial
10.41. Do you think that the social status of solid waste workers are
comparatively lower and sub standard

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Section 4.
SATISFACTION ABOUT THE INVOLVEMENT OF VARIOUS AGENCIES
OTHER THAN MUNICIPALITY IN WASTE MANAGEMENT
11. Estimate the involvement of various agencies with regard to the management
of solid waste (Tick your response in appropriate box, 7 for HIGHLY SATISFIED
and 1 for HIGHLY DISSATISFIED)
Name of 1 waste 2 waste 3 waste 4 campaigning
the party collection treatment disposal
7 6 5 4 3 2 1 7 6 5 4 3 2 1 7 6 5 4 3 2 1 7 6 5 4 3 2 1
a.Residents’
Association
Groups
b.Self
Help
Organization
Government

s (NGOs)
c.Non

Organizations
d.Community

(CBOs)
Based
Companies
e.Private
f.Political
Parties
Agencies
(Specify)
g.Other

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Section 5.
EFFECTIVENESS OF MUNICIPALITY IN SOLID WASTE MANAGEMENT
12. PERFORMANCE OF MUNCIPALITY IN WASTE MANAGEMENT
12.a. Do you feel that the municipality has a separate waste management strategy for
monsoon and summer? YES NO
(At what level you are agreeing to the following statements. Enter 7 in the box
for STRONGLY AGREE and 1 for STRONGLY DISAGREE.)
I. PLANNING AND CONTROL
12.1. Our Municipality has a solid waste management plan
12.2. The plan is communicated to public as and when required
12.3. The Municipality discharges the solid waste complaints of the
residents in a positive way
12.4. The solid waste control mechanism of the municipality is effective
12.5. In our Municipality there is a separate cell for disposing solid waste
complaints
12.6. Our Municipality has a Solid Waste Budget
12.7. At the end of each year there is solid waste progress reporting to
public
II. CAMPAIGNING IN WASTE MANAGEMENT
12.8. Public participation through campaigning improves solid waste
management
12.9. Our Municipality is giving due importance in solid waste management
campaigning
12.10.Municipality is conducting meetings and seminars to educate
people regarding the importance of solid waste management
III. WASTE COLLECTION SYSTEM
12.11. Do you dispose waste by yourself ? Yes No
12.12. If yes do you have enough space to dispose it ? Yes No
A. Service Quality (determined by four methods)
(Tick the method applicable for you and answer the questions of that part
only. Enter your response in one column only. Column number 1 stands for
Zero Waste Collection Service, 2 for Open Dumping to a Common Place by
Public, 3 for Put into Community Waste Bin by Public and 4 for Door to
Door Collection by Authorities. Enter 7 in the box for STRONGLY AGREE
and 1 for STRONGLY DISAGREE.)
1 2 3 4
Zero Waste Collection Service
12.13. The waste is improperly disposed off because the waste is not at
all collected
12.14. The Municipality is not providing collection service as I belong
to a low income area
12.15. Unable to provide collection service as our area is inaccessible
to collection vehicle

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12.16. Unable to provide collection service as our area is far away from
the disposal site
12.17. Unable to provide collection service as our area is far away from
the Headquarters
Service Fee
12.18. Service fee is charged from the public
12.19. Service fee charged is reasonable
12.20. Service fee is proportionate to quality of service
Regularity and Punctuality
12.21. Waste is collected / removed daily
12.22. There is no uncertainty in waste collection service of the
authorities
12.23. The organic and recyclable waste is separately collected for
disposal and processing
Time Keeping
12.24. The waste is collected on each day at a fixed time
12.25. The waste collection workers cannot keep time as they need to
spend a lot of time to segregate the illogically mixed up solid
waste by generators
Proximity
12.26. The waste dump or bin is very close to my home/organization
12.27. The sanitation situation around the waste bin is satisfactory
12.28. Closeness of waste bin/dump makes us highly exposed to health
hazards
Handling of Waste
12.29. The waste collection workers are handling waste with adequate
safety precautions
12.30. They wear glove and mask to avoid direct contact with waste
12.31. The collected waste is properly packed before transportation
12.32. The waste carrying vehicle is properly covered before transportation
12.33. The waste collection workers attitude is reasonably good
Installation of Bin
12.34.The Municipality is providing waste bins for each home/ organization
12.35. The Municipality is charging fees for installation of bin
12.36. The number of bins provided in municipal limits are insufficient
12.37. The installed bins have a top cover to prevent littering of
deposited waste
12.38. There are two bins at each location/home/organization one for
biodegradable and the other for recyclable waste
12.39. There are no damaged waste bins in my locality/home/institution
12.40. The authorities are repairing and replacing bins as and when
required
12.41. The bins are effective in preventing open dumping and littering of
waste

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B. Segregation
12.42. Segregation of waste at source is essential
12.43. In my family/shop waste is segregated into bio degradable and non
bio degradable
12.44. Biodegradable waste is kept in green box and recyclable in red box
12.45. Municipality is segregating waste after collection
12.46. The Municipality is insisting on segregation of waste at generation level
12.47.Hazardous waste is segregated and handled with great care at
generation level
C. Participation in Waste Collection Efforts
12.48. The general waste situation in my neighbourhood is satisfactory
12.49. Waste collection is the responsibility of the Municipal Authorities
12.50. Non biodegradable waste like plastic, metal parts, fibre etc. are reused
or sold to recyclers
12.51. Composting is the best method of processing biodegradable waste
12.52. I have a composting plant in my home/shop
12.53. In my locality Residents’ Associations are strongly participating in
waste collection
12.54. As far as possible I try to avoid buying goods in plastic carry bags
12.55. I try to avoid using pet bottles
12.56.The excess use of plastic carry bags and pet bottles should be
controlled by legislation
12.57. I am paying a monthly amount to the Municipality as fees for waste
management
12.58. As technologically perfect waste management is a costly affair I am
ready to pay a higher amount for waste management
12.59. I am generating biogas from waste in my home/shop
12.60.LPG as a cooking gas is costly biogas produced from waste at
generation level can supplement LPG
12.61.‘Pay as You Throw’ should be the base for charging fees from residents
for waste management
D. Use of Modern Methods
12.62.Modern equipments in waste collection will save time, labour and
money in solid waste collection
12.63. If door to door collection is practiced :
(1) Collected by using hand carts
(2) Collected by using bicycle
(3) Collected by using small trucks
(4) Collected by using big trucks
(5) Collected by using most modern compaction trucks
12.64. The waste collection equipments used by authorities are out of date
12.65. The personnel in the waste department of the Municipality are not
properly trained
12.66. The waste collection staff are not adequate in number

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12.67. Modern equipments can effectively supplement the eradication of

health problems of waste collection and disposal workers
IV. WASTE DISPOSAL SYSTEM
A. Efficiency in Landfilling
12.68. The collected domestic waste is dumped into the dumping yard
12.69. The inhabitants around the dumping yard is suffering from several
nuisance from bad odour , aesthetic problems etc.
12.70. If sanitary landfills are constructed having gas ventilation and leachate
collection and treatment plants these nuisance can be avoided
B. Efficiency in Composting
12.71. Manure from community composting plants are sold as bio fertilizers
by waste management authorities
12.72. I am using bio fertilizers derived from such compost for my planting
purpose
12.73. Community composting plants run by Municipality or other agencies
are operating in our locality
C. Efficiency in Biomethanation
12.74. Our Municipality is producing biogas through biogas plants
12.75. Biogas is sold for revenue generation
12.76. Biogas generated is used for electricity generation
12.77. Biogas generated is sold as cooking gas
12.78. Slurry produced from biogas plants are used/sold as organic manure
by Municipality
12.79. Slurry produced from biogas plants are properly disposed off so that, it
is not allowed to pollute ground water or surface water
D. Efficiency in Recycling and Reusing
12.80. The collected waste is sold to recyclers
12.81. The Municipality has a recycling plant to recycle the segregated waste
12.82. `Buy Back Centres’ are an effective solution for recollecting reusable waste
12.83. Lack of recycling industries in Kerala limits the scope of recycling
here
12.84. Rag pickers are frequently visiting my home/shop
12.85. Rag pickers are paying an amount for the goods they are taken away
12.86. The service of rag pickers should be promoted
E. Efficiency in Use of Latest Technology
12.87. Incineration is a more effective way of waste disposal
12.88. Energy recovery like generation of electricity from waste by
Municipality is an effective way of waste disposal
12.89. Our Municipality has an incineration plant
12.90. Energy recovery is practiced in our Municipality
12.91. Our Municipality is practicing modern waste disposal techniques to
minimize environmental damage
12.92. Implementation of modern technology in solid waste management will
reduce harm to society

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12.93. Technological advancement in waste management is a mere waste as
it just transforms waste in one form into waste in another form
12.94. Technology used in advanced countries are not suitable for developing
countries as the waste composition is totally different
12.95. Technology-Resource mismatch act as a barrier to authorities in
implementing it
V. ABILITY TO GENERATE RESOURCE FROM PUBLIC
12.96. As far as Municipalities are concerned solid waste management is a
costly affair as it eats up a majority of its resources
12.97. I am paying for solid waste services provided by the municipality in
the form of fees
12.98. I am satisfied with the fees paid for solid waste service and the quality
of service derived
12.99. If a more effective solid waste service is provided by our Municipality
with minimum nuisance to society I am ready to pay for it in the form
of fees or price ?
{(1) If yes how much you are willing to pay for it monthly ? Rs. ----------
------------- /Month}
12.100. I am not willing to pay for solid waste services as I can’t afford to
pay
12.101. I am not willing to pay for solid waste services as I feel solid waste
management is the responsibility of the Municipality
12.102. I am not ready to pay for solid waste services as environmental
damage is not a concern for me
12.103. I am not willing to pay for solid waste services as I can manage it
individually
12.104. I am not willing to pay for solid waste services as the quality of
service is not upto the mark

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Section 6.
13. NEGATIVE IMPACT OF THE INEFFECTIVE MANAGEMENT OF
SOLID WASTE BY MUNICIPALITY.
(At what level you are agreeing to the following statements regarding the
negative impact of ineffective solid waste management. Enter 7 for
STRONGLY AGREE and 1 for STRONGLY DISAGREE)

A. Environmental Impact
13.1 Improper solid waste management contaminates environment
13.2. Unsegregated dumping of waste causes serious environmental
damage
13.3. Throwing and littering of waste is a serious environmental problem
in Municipal limits
13.4. The very existence of certain species is seriously endangered by
environmental pollution through improper solid waste management
13.5. Plastic is the major environmental pollutant
13.6. Improper management of hazardous waste at domestic level and
commercial level is another dangerous environmental pollutant
13.7. Improperly handled slaughter house waste seriously pollutes
environment
13.8. Construction and demolition waste (debris) is a major source of
solid waste damaging environment

B. Air Pollution
13.9. I usually burn paper, plastic and clothes in my backyard
13.10. Plastic cannot be destroyed by burning
13.10. Plastic cannot be destroyed by burning
13.11. Burning waste pollutes air
13.12. Decomposition of organic waste also pollutes air

C. Water Pollution
13.13. I usually bury waste in my backyard
13.14. Burial of waste contaminates surface and ground water
13.15. I usually throw waste or discard it in street or in water bodies
13.16. Throwing waste in street or water bodies pollutes environment
13.17. Municipality follows open dumping/landfilling without gas
ventilation and leachate treatment plants
13.18. The leachate flowing from the dumping yard contaminates
surface water, ground water and pollutes nearby wells,
rivers and ponds

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D. Noise Pollution
13.19. The movement of waste carrying trucks make irritating
noise
13.20. The noise made by machines like shredding machine,
JCB etc. at landfill sites and community composting
plants are very irritating

E. Health Problem (Tick your response in appropriate box)

PROBLEM 7 6 5 4 3 2 1
13.21. My family is suffering from diseases :
1. Respiratory Problems
2. Water Borne Diseases
(a) Cholera
(b) Dysentery
(c) Typhoid
(d) Hepatitis
(e) Diarrhea
3. Eye Diseases
4. Skin Diseases
5. Congenital Abnormalities
6. Dengue Fever
7. Chikungunya
8. Malaria
9. Any Other(Specify)
13.22. I associate the illness in my family with
poorly managed solid waste

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Section 7.

14. WHAT ARE THE PROBLEMS FACED BY PUBLIC DUE TO IMPROPER

SOLID WASTE MANAGEMENT ?
(At what level you are agreeing to the following statements. Tick your response in
appropriate box, 7 for VERY HIGH and 1 for VERY LOW)

PROBLEMS 7 6 5 4 3 2 1
1 Lack of waste collection service coverage
2. Untimely waste collection
3. Absence of door to door collection
4.Unexpected stoppage of waste collection and disposal
5. Deteriorated waste collection service quality
6. Inadequate number of community bins
7. Distance to collection point/Community bin
8. Inadequacy and insufficiency of waste collection
equipments
9. Outdated equipments
10. Water pollution
11. Air pollution
12. Dust
13.Smoke and Fumes
14.Noise Pollution
15.Odour from waste dumps/landfills
16. Diseases and health problems
17. Flood due to blocked drains followed by diseases
18. Environmental degradation
19. Soil quality deterioration
20. Improperly maintained landfills
21. Littering and Unsanitary conditions around
waste bins, waste dumps and landfills
22. Scavenging animals, birds ,flies and mosquitos
around the waste dump makes the surroundings
totally unhealthy
23. Lack of professionalism in solid waste
management
24. Attitude of waste collection workers
25. Lack of support from Govt. and other bodies
26. Improper complaint management and
complaint redressal.
27. Excess service fee
28. Insufficiency in public campaigning efforts
29. Private participation makes solid waste
management irresponsible

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Appendices
 

A STUDY ON THE EFFECTIVENESS OF SOLID WASTE MANAGEMENT

OF MUNICIPALITIES IN KERALA

QUESTIONNAIRE FOR PRIMARY SURVEY AMONG EXPERTS AND

OFFICIALS

Part 1 GENERAL INFORMATION

1. Name of the Officer/Expert:

2. Designation of Officer granting interview:
3. Qualification:
4. Experience:
5. Job History:
6. Phone No.
7. Name of the Municipality:
8. Regional Features:
(1) Coastal Area (2) Central Part(Mid Region) (3) Hilly Area

Part 2 WASTE PROFILE

Can you estimate the following on an average in your Municipal limits ? (tick yes or
no and if yes enter the value)

Variable Yes No Value Estimated

A. Composition of Municipal
Waste
(Biodegradable:Nonbiodegradable)
B. Moisture Content of Municipal
Waste
C. Calorific Value of Municipal
Waste
D. Ratio of Domestic Waste to
Total Waste in the Municipality
E. Total Quantity of Waste in
Municipality(Daily Generation)
F. Per capita Waste Output in the
Municipality
G.Yearly Rate of Increase in
Waste Output

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Specify the level of generation of solid waste by the following groups to the total
Municipal Solid Waste? (Put a tick mark against your preference in appropriate box)
Item Very high high Moderate low Very low
1. Household
2. Shop owner
3. Hotel/Restaurant
4. Industrialist
5. Institution
6. Hospital/Lab
7. Slum Dweller
In your opinion, specify the level of different types of waste as shown below to the total
Municipal Solid Waste (Put a tick mark against your preference in appropriate box)
Item Very high High Moderate Low Very low
(a) Plastic
(b) Paper
(c) Card board
(d) Glass
(e)Compostables
(f) Metal
(g) Clothes
(h)Hazardous Waste
(i) Electronic Waste
(j) Construction & Demolition Waste
(g) Others
Part 3 STAKEHOLDERS IN WASTE MANAGEMENT
Can you say the performance of the parties involved and the respective roles played by
them in solid waste management in your Municipality? (tick whichever is applicable, 7-
Very Good and 1-Very Poor )
Item waste waste waste Campaigning
collection treatment disposal
7 6 5 4 3 2 1 7 6 5 4 3 2 1 7 6 5 4 3 2 1 7 6 5 4 3 2 1
Residents’
Association
Self Help
Groups
Non
Government
Organizations
(NGOs)
Community
Based
Organizations
(CBOs)
Private
Companies
Political Parties
Other Agencies
(Specify)

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Part 4 WASTE MANAGEMENT POLICY AND PLAN
Mark your response in a SEVEN POINT SCALE ( 7- Strongly Agree and 1- Strongly
Disagree )
ITEMS 7 6 5 4 3 2 1
The Municipality has a database for solid waste
management
The Municipality has a long term solid waste
management plan
The Municipality has a short term solid waste
management plan
The Municipality is capable of coping with the
ever increasing solid waste generation rate
The Municipality has an yearly solid waste budget
The Municipality yearly reports solid waste
management results to public
The Municipality is quantifying waste generation
based on season for infrastructure planning
Projected increase in population and quantity of
waste generation is considered by Municipality
for budgeting

PART5 CAMPAIGNING IN WASTE MANAGEMENT

Mark your response regarding the effectiveness of campaigning in waste management in
a FIVE POINT SCALE after ticking the campaigning tools used in the municipality
Highly Moderately Slightly Highly
Campaigning Tools Ineffective
effective effective effective ineffective
Door to Door
Campaigning
Celebration of Major
Occasions
(Environment Day,
Earth Day)
Rallies
Street Plays
Cleanup Drives
Signature Campaign
Open Forums
Meetings
School Level
Campaigning
Mass
Communication
Methods

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 Appendices

Part 6 WASTE COLLECTION

A. Frequency of Waste Collection
How often waste is collected from the following groups by Authorities? (Mark
your response by a tick mark in appropriate box for each party separately for
monsoon and summer)

Twice weekly

No collection
Name of the

Twice daily

Fortnightly
Alternate

Monthly
Weekly
party

Daily

days
Household Monsoon
Summer
Shop Monsoon
Summer
Hotel/ Monsoon
Restaurant Summer
Industrialist Monsoon
Summer
Institution Monsoon
Summer
Hospitals/Lab Monsoon
Summer
Slum Dweller Monsoon
Summer
Construction& Monsoon
Demolition Summer

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B. Method of Waste Collection

State the effectiveness of the municipality in the method of collection followed

regarding different classes of public by putting a tick mark in appropriate box(7 for
Highly Effective and 1 for Highly Ineffective). Enter the number of Municipal Wards
following a particular method in the box provided

Name of the Party

Zero Waste

Open
Collection

Community Door to door

dumping Bins

7 6 5 4 3 2 1 7 6 5 4 3 2 1 7 6 5 4 3 2 1
Household Monsoon
Summer
Shop Monsoon
Owner Summer
Hotel/ Monsoon
Restaurant Summer
Industrialist Monsoon
Summer
Institution Monsoon
Summer
Hospitals/ Monsoon
Lab Summer
Slum Monsoon
Dweller Summer
Construction Monsoon
& Summer
Demolition

Specify the number of wards in the Municipality where the different waste collection
methods are practiced by the authorities

Waste Collection Methods Ward Numbers % of Waste Collection

Target Achieved
1. Zero Waste Collection Service
2. Open Dumping in Fixed Spot
3. Deposited in Community Bins
4. Door to Door Collection
Total Number Of Wards

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What are the arrangements for waste collection in the following areas ?

Areas Method of collection Service provider

High income Areas
Middle income Areas
Low income Areas

Performance of Municipality in Waste Collection .

Mark your response by a tick mark in appropriate box in a SEVEN POINT SCALE
( 7- Strongly Agree and 1- Strongly Disagree )

Statements 7 6 5 4 3 2 1
C. Segregation
Insisting on waste segregation at generation level
Segregating waste after collection
Supplying two types of bins to public to deposit
biodegradable and non biodegradable waste
Waste is collected in a segregated form
D. Specialized Waste
Hazardous waste are collected and treated
separately
Electronic waste are collected and treated
separately
Forced to collect slaughter house waste also
Forced to collect biomedical waste also
Biomedical waste is collected and treated
with utmost care that it should not be mixed
with other MSWs
Construction and Demolition Waste are
collected before they hinder traffic and affect
the aesthetics of the Municipality
E. Service Denial
Some of the wards are not provided with
collection service
The area is not accessIble to collection vehicles
The area is inhabited by poor people
The area is in the outskirts of the Municipality

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Appendices
 
The area is slum area
The disposal site is located at a far distant place
F. Community Bins
Adequate number of community bins are
provided in Municipal limits
The community bins are emptied every day
Closed containers are used as bins to prevent
scavenging by stray animals
Separate community bins for biodegradable
and non biodegradable waste
Community Bins are not permitted to overflow
and litter
G. Door to Door Collection
Practicing door to door collection of waste
Provided in high income areas only
Unable to provide because of high cost
Unable to provide because of lack of
equipments and vehicles
Done as part of street sweeping
H. Street Sweeping
Practicing Street Sweeping
Done at least once daily
Sweepers collect and deposit waste in a
segregated form
Practiced in slum area as it is the only
effective tool to collect waste from there
I. Transportation
Lengthy loading time
Long distance for disposal
Manual loading followed
Covered vehicles are used for transportation
Transportation contracted to private agencies
Transportation done at night time to avoid
traffic blocks and to increase productivity

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J. Equipments and Technology

Mark your response regarding the sufficiency of equipments and technology in a

FIVE POINT SCALE after ticking the equipments used in the Municipality

Highly Moderately Barely Highly

Equipment Insufficient
Sufficient Sufficient Sufficient Insufficient
Gloves & Mask
for Waste
Collectors
Brooms
Metal Tray &
Plate
Handcarts
Bicycle
Tricycle
Tractor &
Trolley
Small trucks
Big Trucks
Compaction
Trucks
Community
Bins
Individual Bins
for Waste
Storage at
Generation
Level
Secondary
Storage Bins
Transfer Station

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Part 7 SECONDARY STORAGE OF WASTE

Performance of Municipality in Secondary Storage of Waste

Mark your response by a tick mark in appropriate box in a SEVEN POINT SCALE
(7- Strongly Agree and 1- Strongly Disagree )

STATEMENTS 7 6 5 4 3 2 1
Secondary storage bins are provided in
Municipal limits to deposit the collected waste
before disposal
Secondary storage bins are mobile(movable)
Secondary storage bins are covered to protect
rain water and stray animals
Secondary storage bins have two counters one
for organic and the other for inorganic waste
The bins are emptied in proper intervals to
avoid littering and decomposition of waste
inside
The bins are cleaned at proper intervals
The bins are available in sufficient distance for
the convenience of waste collectors
Transfer Station is working in Municipal limits
for efficient transport of waste for treatment
and disposal

Part 8 WASTE TREATMENT

A. Composting (Put a tick mark in the box if the method is followed in your
Municipality)

Required Information Answers

Number of community composting
plants in the Municipality
Type of composting used
Contracted to private agencies (Yes/No)
Payment per ton

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Community Composting Method

Parameters Very Very
Good Satisfactory Poor
Good Poor
Bio fertilizer Quality
Market for Compost
Prices Offered
Profitability
Economy in Cost of
Production
Technology Used
If Contracted to Private
Agency:
Quality of Service

B. Biomethanation (Put a tick mark in the box if the method is followed

in your Municipality)

Required information Answers

Number of community biogas plants in the
Municipality
Contracted to private agencies
Payment per ton
Output used for (Electricity/Cooking Gas)
What is done with slurry from biogas
plant?

Community Biogas Method

Parameters Very Very
Good Satisfactory Poor
Good Poor
Market for Biogas
Prices Offered
Profitability
Economy in Cost of
Production
Technology Used
If Contracted to Private
Agency:
Quality of Service

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Appendices
 
C. Waste to Energy/Refuse Derived Fuel (Put a tick mark in the box if the
method is followed in your Municipality)

Required Information Answers

Number of Waste to Energy/RDF plants in the
Municipality
Contracted to private agencies (Yes/No)
Payment per ton
Type of Output (Electricity/Any Other, Specify)
How the output is marketed?

Parameters WTE/RDF Method

Very Good Good Satisfactory Poor Very Poor
Market for Output
Prices Offered
Profitability
Economy in Cost of
Production
Technology Used
If Contracted to Private
Agency:
Quality of Service

D. Recycling (Put a tick mark in the box if the method is followed in your
Municipality)
Required Information Answers
Number of Recycling units in the
Municipality
Contracted to private agencies (Yes/No)
Payment per ton
Type of Output ( Specify)
How the output is marketed?

Parameters Recycling Plants

Very Good Good Satisfactory Poor Very Poor
Market for Output
Prices Offered
Profitability
Economy in Cost of
Production
Technology Used
If Contracted to
Private Agency:
Quality of Service

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 Appendices

Part 9 WASTE DISPOSAL

What type of disposal facility is used for final disposal of solid waste?
Open Dumping Landfilling Engineered Landfilling Sanitary Landfilling
Measurement of performance of Municipality regarding the final disposal of solid
waste. Mark your response by a tick mark in appropriate box in a SEVEN POINT
SCALE( 7- Strongly Agree and 1- Strongly Disagree )
FACTORS 7 6 5 4 3 2 1
Planning Factor:
As per Rule 2000 the Municipality constructed Engineered
Landfills
The Municipality has a construction & closure plan for landfills
The landfill has the ability to accommodate waste for a total life
of 20-25 yrs
The landfill has a free buffer zone around
Sufficient land is available for landfilling
Distance Factor:
The landfill is distant from habitation clusters ,water bodies and
wet lands
The landfill is sufficiently distant from Airports
Protective Factor:
The landfill has a gate and gate keeper to monitor incoming
vehicles
The landfill has a fencing to prevent the entry of unauthorized
persons and stray animals
Infrastructure Factor:
Office for record keeping
Waste inspection facility
Weigh bridge
Pollution monitoring equipments
Drinking water
Lighting for night work
Bathing facility for workers
Health inspection facility for workers
Routine Factors:
All organic waste are treated before disposal (Composting
,Biogas etc.)
Waste compaction done each day
Protective soil cover each day
Waste compaction equipments are sufficient
Sanitary Factors:
Leachate collection facility is provided in the landfill
Gas ventilation facility is provided to collect methane gas emissions
Closure Conditions:
Final cover of soil for closure is provided if landfill is closed
Vegetative layer on top to minimize erosion

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Appendices
 
Part 10 HEALTH HAZARDS

Specify the level of seriousness of the following diseases affecting the people
of your Municipal limits by putting a tick mark in appropriate box in a FIVE POINT
SCALE, 5 for Very Highly Affected, 4 for Highly Affected, 3 for Moderately
Affected, 2 for Slightly Affected and 1 for Unaffected. Record your preference for
Monsoon and Summer separately for Slum Dwellers and Other Residents

Other Residential
Type of Residents Slum Area
Area
Type of Disease 5 4 3 2 1 5 4 3 2 1
Water Borne Monsoon
Diseases: Summer
Cholera
Dysentery Monsoon
Summer
Typhoid Monsoon
Summer
Hepatitis Monsoon
Summer
Respiratory Monsoon
Problems Summer
Eye Diseases Monsoon
Summer
Skin Diseases Monsoon
Summer
Congenital Monsoon
Abnormalities Summer
Dengue Fever Monsoon
Summer
Chikungunya Monsoon
Summer
Malaria Monsoon
Summer
Any Other Monsoon
(Specify) Summer

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 Appendices

Do you associate the above diseases with poorly managed solid waste? YES/NO
Have you made an analysis of the pH factor of the water in the Municipal limits?
YES/NO
If Yes :
How frequently ? --------------------------------
What is the value ?
(i) Seven (ii) Less than Seven (ii) More than Seven

Part 11 OTHER FUNCTIONAL AREAS OF SOLID WASTE MANAGEMENT

Measure the performance of the Municipality in other functional areas of Solid

Waste management

A. HUMAN RESOURCE MANAGEMENT

a. Staff Adequacy

Mark your response by a tick mark in appropriate box in a FIVE POINT SCALE
regarding the sufficiency of number of staff in the Municipality

Highly Highly
Type of Staff Excess Sufficient Insufficient
Sufficient Insufficient
Chief Sanitary
Inspectors
Sanitary Inspectors
Sub Inspectors
Sanitary Temporary
Workers Permanent

b. Training

Mark your response by a tick mark in appropriate box in a FIVE POINT SCALE
regarding the sufficiency of training and development of staff in the Municipality

Type of Staff Highly Moderately Barely Insufficient Highly

Sufficient Sufficient Sufficient Insufficient
Chief Sanitary
Inspectors
Sanitary Inspectors
Sub Inspectors
Sanitary Temporary
Workers Permanent

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Appendices
 
c. Productivity

Mark your response by a tick mark in appropriate box in a FIVE POINT SCALE
regarding the efficiency and productivity of sanitary workers in the Municipality

Type of Staff Very High High Average Low Very Low

Temporary Sanitary
Workers
Permanent Sanitary
Workers

d. Remuneration
Mark your response by a tick mark in appropriate box in a FIVE POINT SCALE
regarding the remuneration to sanitary workers in the Municipality

Type of Staff Very High High Average Low Very Low

Temporary Sanitary
Workers
Permanent Sanitary
Workers

B. FINANCIAL MANAGEMENT
a. Sources of Fund
i. From Public
Tick the sources of income generated exclusively for solid waste management by the
Municipal Authority

Sources of House- Shop Hotel Indust- Instit- Hospitals/ Slum

Income hold rialist tution Labs Dweller
Taxes
User Fees

Mark your response in a FIVE POINT SCALE regarding the sufficiency of funds
generated

Sources of Highly Moderately Barely Insufficient Highly

Income Sufficient Sufficient Sufficient Insufficient
Taxes
User Fees

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 Appendices

ii. From Government

Mark your response in a FIVE POINT SCALE, 5 for Highly Sufficient and 1 for
Highly Insufficient
Type of Grant Tick if 5 4 3 2 1
Availed
State Finance Commission Grant
12th Finance Commission Grant
Jawaharlal Nehru National Urban Renewal
Mission (JNNURM) Grant
Urban Infrastructure Development for Small
and Medium Towns(UIDS&MT) Scheme
Grants
Subsidy from Ministry of Agriculture and
Ministry of Environment &Forest for
Compost Plant and Waste to Energy Projects
Subsidy from Ministry of New & Renewable
Energy for Waste to Energy Projects
Subsidy for energy recovery by Ministry for
Non Conventional Energy
Share from stamp duty on transfers of
property
Share from entertainment tax
Share from education tax in the form of a
grant
Any other Grant/Subsidy(Specify)

iii. Funding from Financial Institutions

Mark your response in a FIVE POINT SCALE, 5 for Highly Sufficient and 1 for Highly
Insufficient
Tick if
Type of Borrowing 5 4 3 2 1
Availed
Housing and Urban Development Corporation
Industrial Credit and investment Corporation of India
Infrastructure Development Finance Company
Infrastructure Leasing and Financial Services
National Bank for Agriculture and Rural Development
Indian Renewable Energy Development Agency
Industrial Development Bank of India
Industrial Finance Corporation of India
Commercial Banks
Private Venture Capital Funds
Any other Borrowing(Specify)

511
Appendices
 
iv. Revenue from Recovery and Treatment of Waste

Mark your response in a FIVE POINT SCALE, 5 for Very High and 1for Very Low

Type of Revenue Tick if Very High Moderate Low Very

Available High Low
Composting
Biogas Production
Waste to Energy/RDF
Recovery of Landfill
Gas
Recycling
Any Other(Specify)

b. Application of Fund
Mark your response in a FIVE POINT SCALE, 5 for Very High and 1for Very Low

Type of Expenditure Very High High Moderate Low Very Low

Investment in Solid Waste
Management Projects(Composting,
Biogas, WTE, RDF etc)
Solid Waste Management Staff
Salaries
Waste Collection
Secondary Storage
Waste Transportation
Waste Treatment
Waste Disposal
Campaigning and Public Education

C. Accounting System
Measurement of Efficiency of Accounting System
Mark your response by a tick mark in appropriate box in a SEVEN POINT SCALE
(7- Strongly Agree and 1- Strongly Disagree)

Statements 7 6 5 4 3 2 1
Solid waste management accounting system prevails
in the Municipality
Full Cost Accounting System is followed (Reflects not
only what is paid but what is committed to be paid and
account all indirect hidden costs)

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 Appendices

D. Complaints and Monitoring

Effectiveness of Municipality in complaint management

Mark your response in a SEVEN POINT SCALE, 7 for Strongly Agree and 1 for
Strongly Disagree

Statements 7 6 5 4 3 2 1
There is a Complaint Cell in the Municipality
The Complaint Cell has a permanent office in the
Municipality
There is no complaints pending in the office
The complaint rate is very high
The complaint redressal rate is very high
There is a Monitoring Cell to prevent illegal dumping of
waste

Mark your response by a tick mark in appropriate box in a FIVE POINT SCALE
regarding the complaint rate of different segments of the public with respect to
service areas of Solid Waste Management (5 for Very High, 4 for High, 3 for
Average, 2 for Low and 1 for Very Low)

Type of Waste Waste Waste Waste Disposal

Service Collection Transportation Treatment
Type of 5 4 3 2 1 5 4 3 2 1 5 4 3 2 1 5 4 3 2 1
Public
Household
Shop
Hotel/
Restaurant
Industrialist
Institution
Hospital/Lab
Slum
Dweller

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Appendices
 
Part 12 PROBLEMS FACED BY THE MUNICIPALITY
What are the problems faced by the Municipality in implementing an effective Solid
Waste Management System (Mark your response in a SEVEN POINT SCALE, 7 for
Very High and 1 for Very Low

Problems 7 6 5 4 3 2 1
Public opposition and lack of public support
Lack of waste segregation at generation level
Lack of public education and motivation
Absence of strict Laws and improper Legislation
Lack of incentives to public to boost effectiveness
Lack of waste collection equipments
Absenteeism of sanitary workers
Shortage of sanitary workers
Littering of waste by public
Outdated equipments and vehicles
Excessive construction & demolition waste
Lack of treatment facilities for hazardous waste
Waste thrown away to street from slaughter houses
Mismanagement of biomedical waste by hospitals
Lack of participation by NGOs,CBOs and residents
associations
Lengthy transportation for waste treatment and
landfilling
Lack of technical know-how
Insufficiency of land for treatment and disposal
Shortage of recycling industries
Excessive dependence on informal sector for
recyclables
Excessive use of use and throw products
Shortage of funds
Tax evasion and poor tax recovery rate
Low rate of taxes and user fees
Lack of commitment of elected representatives
Lack of private sector involvement
Lack of professionalism in management
Law marketability of products derived from
Poor fund allocation for Solid Waste Management

…..YZ…..

514