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First Time Manager - IT ITES

This case study describes a leadership development program for first-time managers in the IT/ITES industry. The objective was to equip new managers with the skills to lead teams effectively. Participants were engineers and specialists between ages 27-34. Assessment found average leadership competency scores were 3.4 before the 5-day program, increasing 15-20% on each competency afterwards. Seniors observed improvements in areas like accountability, communication, and time management.

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saurs24231
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199 views1 page

First Time Manager - IT ITES

This case study describes a leadership development program for first-time managers in the IT/ITES industry. The objective was to equip new managers with the skills to lead teams effectively. Participants were engineers and specialists between ages 27-34. Assessment found average leadership competency scores were 3.4 before the 5-day program, increasing 15-20% on each competency afterwards. Seniors observed improvements in areas like accountability, communication, and time management.

Uploaded by

saurs24231
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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CASE STUDY

impact
first time managers
Enable First-Time Managers to adapt quickly, build and lead teams successfully
Leadership Competencies Behavioural Impact:
INDUSTRY Objective PROFILE OF PARTICIPANTS Participant’s average scores in Competency based comparison
Equipping First Time First Time Manager leadership competencies between self assessment of the
Managers with the category : Design during the pre intervention participants and what their
required knowledge, stage was 3.4 which seniors observed
Engineers, Software
skills and attitude to be
I T /ITES able to lead and manage specialist / Domain progressed to 4 by the end of
teams effectively and Specialists. the intervention; thereby
successfully.
15%-20% showing a significant increase
Age : 27 – 34 years AVERAGE INCREASE IN
EACH COMPETENCY accountability

program content assessment by the seniors Approx. 80 seniors


were interviewed,
Accountability 8
where they discussed delegation
Action Plans created the participant's
PRE-program during the program Communication Skills 12
assesment Self-Development
l
improvement in the
Leadership Assessment as a First Time Manager Delegation 13 following areas:
Questionnaire was Action plans
l on
administered to the Time management 17
handling their teams
participants and their better time
Personal Excewllence 21
senior. management
PRE-READ Team Management 23
self
To sensitize senior
participants to areas 0 5 10 15 20 25
of Management
Development.
stage2 PRE-READ
A highly enriching
stage1 Self-assessment by the participants
Diagnostic First Time and inspirational

Stage Manager- programme was


Programme rolled out for a
duration of 5 days
Emotional Intelligence 7

Active Listening 7

SMART Goals 10

Assertiveness 10
stage3 Possibility Thinking 11
4 Webinars 2 Knowledge Tests
Webinars were Minimum score of
sustained
conducted every 2 80% in both the Tests learning Delegation 13
weeks to reinforce was required support Time Mangement 12
the learnings.
Accountability 15

0 5 10 15 20

Reviews with Post-programme Individual


the Manager assessment Presentation Journal submission certification
Periodic reviews with The pre-programme Participants made Submission of the Participants made To know more, please log on to www.pragatileadership.com.
the Immediate assessment was re- Presentations detailing learning journal presentations detailing
Managers administered to the the progress on their the progress on their
Mail us at: myneed@pragatileadership.com
participants and action plans.
their senior. action plans. Call us at: +91 9049000534, 020 66462900

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