Remi Chauveau - Brewery Tourism Guide
15/05/1991, French
French Driving licence
Languages: French (native), English (fluent), German (basic)
IT skills: HTML, CSS, online advertising, PHP, MySQL, CRM solutions, Google Analytics
CONTACTS
15 Hibernian Buildings Albert Road T12
K8PT Cork
Tel: +353852557808
Email: remi.chauveau@hotmail.com
WORK EXPERIENCE
September 2018 to date
Freelance Web Developer
Attending web development online courses
Developing chopbreak.com (food/brewery network) |
www.thejazztouch.com (music band website)
Content creation
July 2018 – September 2018
Linguist Analyst at GlobeTech
Developing natural language processing code specific for French market
Provide input and suggestions towards innovating new approaches and new product features
Automating and integrating workflow from diverse systems
Training statistical language models
November 2017 – June 2018
Customer Experience Specialist at AIRBNB
Research information and troubleshoot problems using available resources
Answering calls and emails in line with client SLA’s and team KPI’s
Working with internal systems and document each call via a client ticket system
April 2017 – November 2017
Technical Advisor at Apple Inc. European Headquarter Holly hill Industrial Estate, Cork
Professional technical troubleshooting expertise of iOS, Smartphone, Tablet, PC and Mac
Customers support via phone, e-mail, chat, webcam
Ability to self manage and work independently in a fast-paced changing environment
ACADEMIC QUALIFICATIONS
Bachelor of Economics
September 2012
Catholic Institute of Toulouse
+33(0) 5 61 36 81 22
helene.pomarede@ict-toulouse.fr
EMPLOYEMENT REFERENCE CONTACTS
Héloïse Terol | Apple Technical advisor h.terol@outlook.fr
+353838816964
Léah Fouque | Apple Order Administration lfouque@apple.com
+353838372452
Annegret Winkel | EMEIA Senior Customer Service Representative at Apple awinkle@apple.com
+353892583354