CUSTOMER SATISFATION SURVEY ON HP LAPTOPS IN TIRUPATI
PERSONAL PROFILE:
Name: Age:
Gender: ☐ Male ☐ Female Occupation:
QUESTIONNAIRE:
1. Which model of MI Band you are currently using?
☐Band 1 ☐Band 2 ☐Band 3
2. What factors did you consider while purchasing a MI Band?
☐ Brand ☐ Quality ☐ Price ☐ All
3. What features made you to buy MI Band?
☐ features ☐ Display ☐ Battery ☐ All ☐ Others
4. Which colour of Band do you prefer most?
☐Black ☐blue ☐orange ☐yellow
5. At what price did you buy the MI Band
(approx...)? ______________________________
6. What is the affordable price (in rupees) for MI Band do you wish to have?
☐1k ☐2k ☐3k ☐4k
7. Where did you buy the product?
☐ Online ☐ Retailer ☐MI store ☐ Other
8. Who influenced you in buying the Mi band?
☐your self ☐family ☐friends ☐advertisement
9. How long have you been using MI Band?
☐ 3 months ☐6months ☐ 1 year ☐more than 1 year
10.Durability of Mi Band?
☐1 year ☐2 years ☐3year ☐4 years
CUSTOMER SATISFATION SURVEY ON HP LAPTOPS IN TIRUPATI
11.Do you like any other features to be added?
☐ Yes ☐ No
If yes, ___________________
12. Where did you come across about the product?
☐ Advertisements ☐ Family ☐ Friends ☐ Others
13.Does the Bluetooth connectivity is quick or not?
☐yes ☐ no
14. What do you feel regarding the advertisements of MI Band?
☐ Bad ☐ Good ☐ Impressive
15. Do you suggest others to buy MI Band?
☐ Yes ☐ No
16. Rate the display of the Mi band?
☐1 ☐2 ☐3 ☐4 ☐5
17.How likely is it that you will recommend Mi band to a friend or college or other?
☐1 ☐2 ☐3 ☐4 ☐5
18.Based on your experience with the product so far how would you rate your device?
☐excellent ☐very good ☐Good ☐Fair ☐Poor
19. Any suggestions :
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CUSTOMER SATISFATION SURVEY ON HP LAPTOPS IN TIRUPATI