Need Help? Toll Number :+60-392121628,+60-330992524 Email : support@redbus.
my
  Malacca,Melaka sentral > Kuala terengganu,Kuala                                                                                          Booking Reference No : : DTYCVRC
  terengganu                                                                                                                                       redBus Ticket ID : MYN2X11587959
  Monday, February 4, 2019, 09:00 PM
             TRIP DETAILS
             Maraliner                                                                          09:00 PM @ Terminal Melaka Sentral, Jln Tun Razak, Plaza Melaka
             Double Deck SVIP                                                                   Sentral,75400 Melaka.
                                                                                                Departure Time
             BOARDING/DROPPING
             Melaka Sentral                                           Terminal Melaka Sentral, Jln Tun Razak, Pl          6012-241 8819
                                                                      aza Melaka Sentral,75400 Melaka.
             Boarding Point                                           Boarding Address                                    Phone
             Kuala Terengganu                                         Hentian Bas Majlis Bandaraya Kuala Ter              609 622 2097
                                                                      engganu (MBKT), Jalan Syed Hussin, 20100
                                                                      Kuala Terengganu,Terengganu
             Dropping Point                                           Dropping Address                                    Phone
             TRAVELLER DETAILS
             Khairel anuar                                  A8               REDBU190100006663850224045197
              Age 34                                        Seat             Ticket No        IC
             CONTACT DETAILS
             Email: cairel_okey@yahoo.com                                                       Mobile: 60136291668
             Total Amount                : MYR 47.1
           Note: Customers are advised to present a print out of this ticket along with an identity proof to redeem the boarding pass at check-in counter. Failing to
           do so, the boarding might be denied.
                                                                         Terms and Conditions
1. redBus is only a bus ticket marketplace/agent and does not operate bus services on              5. Tickets once sold are non-refundable, non-cancellable and non-changeable. No
   its own. It merely connects users with bus operators.                                              refunds are allowed in case of forbidden entry in the destination country.
   redBus' responsibilities include:                                                               6. Luggage per passenger, should not exceed 20Kg. redBus is not liable for any
     (1) Issuing a valid ticket/voucher (a ticket/voucher that will be accepted by the bus            losses/damages to the luggage.
   operator)
     (2) Providing customer support and information in case of any delays /                        7. Passenger should not possess any prohibited drugs or any illegal items. Passengers
   inconvenience                                                                                      are solely responsible for such possession and the consequences thereafter.
     (3) Providing cancellation support and policies as below                                      8. In case a booking confirmation e-mail and SMS gets delayed or fails because of
                                                                                                      technical reasons or as a result of incorrect e-mail ID / phone number provided by the
     (4) Note : Partial cancellation is not allowed for this Ticket                                   user, a ticket will be considered 'booked' as long as the ticket shows up on the
   redBus' responsibilities do NOT include:                                                           booking confirmation page of redbus
     (1) The bus operator's bus not departing / reaching on time                                   9. Grievances and claims related to the bus journey should be reported to redBus
     (2) Maintaining the quality of buses, staff behavior and punctuality.                            support team within 10 days of your travel date.
     (3) The bus operator canceling the service due to unavoidable reasons.                       10. In case of inter-country travel, the bus coach will wait at most 20 minutes at
     (4) The baggage of the customer getting lost / stolen / damaged.                                 immigration checkpoint. Customers are required to make sure that they have all the
     (5) The customer waiting at the wrong boarding point (please call the bus operator               documentation required for embarkation. In case you need assistance approach the
   to find out the exact boarding point if you are not a regular traveler on that particular          bus captains. If passenger is not able to complete the embarkation process within
   bus).                                                                                              expected time and the bus leaves, it is passenger responsibility to arrange own
     (6) The bus operator changing the boarding point and/or using a pick-up vehicle at               transport to the destination
   the boarding point to take customers to the bus departure point.
     (7) redBus will not be responsible for any sudden change in coaches, schedules,              11. Customers are responsible to make sure the selection on express bus/coach, traveling
   departure date & time, arrival date & time; loss or accident incurred while taking the             date, time and destination are correct before making payment. By making payment
   coach                                                                                              and booking tickets customers agree that they are the owners of the credit card or
                                                                                                      own the paypal account depending upon the mode of payment.
2. Customers are required to present the NRIC/Passport Number/Driving License and
   electronic receipt to the check-in counter at least 30 minutes before departure to             12. Booking information is electronically stored in our system and is subject to
   obtain the boarding ticket(s). Failing to do so, passengers may not be allowed to                  conditions of contract. redBus will make all possible attempts to provide 100%
   board the bus. The company is not responsible for any loss of goods or property of                 uninterrupted or error-free functions on the website and mobile apps. However, in
   the passengers and accident during the journey of your itinerary.                                  no event shall redBus be liable to the customer for any damage, including, but not
                                                                                                      limited to, service interruptions, or any other circumstances beyond our reasonable
control, any lost profits, lost savings or other incidental, consequential, punitive, or
special damages arising out of the operation of or inability to operate this website or
mobile apps.