TESDA-OP-CO-01-F11

(Rev. NO. 00-03/08/17)

A. Course Design

Course Title: COMPUTER SYSTEMS SERVICING

Nominal Duration: 280 HOURS

Qualification Level: NC II

Course Description: This course is designed to develop & enhance the

knowledge, skills, & attitudes of a Computer Systems
Service Technician, in accordance with industry standards.
It covers the basic and common competencies in addition
to the core competencies such as to install and configure
computers systems, set-up computer networks and servers
and to maintain and repair computer systems and networks.

TRAINEE ENTRY REQUIREMENTS

Trainees or students wishing to gain entry into this course should possess
the following requirements:

 Can communicate either oral and written;

 Must pass the trainability/aptitude test.

This list does not include specific institutional requirements such as

educational attainment, appropriate work experience, and others that may be
required of the trainees by the school or training center delivering the TVET
program.

1
MODULES OF INSTRUCTION
BASIC COMPETENCIES
COMPUTER SYSTEMS SERVICING NC II

2
 Basic Competencies
(40 Hours)

UNIT OF COMPTENCY MODULE TITLE LEARNING NOMINAL

OUTCOMES DURATION

1. Participate in 1.1 Participating in 1.1.1 Obtain and 10 hours

workplace workplace convey
communication communication workplace
information
1.1.2 Participate in
workplace
meetings and
discussions
1.1.3 Complete
relevant work
related
documents
2. Work in a team 2.1 Working in a team 2.1.1 Describe team 10 hours
environment environment role and scope
2.1.2 Identify own role
and responsibility
within team
2.1.3 Work as a team
member
3. Practice career 3.1 Practicing career 3.1.1 Integrate 10 hours
professionalism professionalism personal
objectives with
organizational
goals
3.1.2 Set and meet
work priorities
3.1.3 Maintain
professional
growth and
development

4. Practice occupational 4.1 Practicing 4.1.1 Identify hazards 10 hours

occupational health & and risks
health & safety
safety 4.1.2 Evaluate
hazards and
risks
4.1.3 Control hazards
and risks
4.1.4 Maintain OHS
awareness

3
 Common Competencies
(80 hours)

UNIT OF MODULE TITLE LEARNING OUTCOMES NOMINAL

COMPTENCY DURATION

1. Apply 1.1 Applying 1.1.1 Assess quality of received

Quality Standards Quality Standards materials 10 hours
1.1.2 Assess own work
1.1.3 Engage in quality
improvement
2. Perform 2.1 Performing 2.1.1 Plan and prepare for task to be
Computer Computer taken undertaken 10 hours
Operation Operation 2.1.2 Input data into computer
2.1.3 Access information using
computer
2.1.4 Produce output/data using
computer system
2.1.5 Use basic functions of a
www-browser to locate
2.1.6 Maintain Computer
equipment and systems
3. Perform 3.1 Performing 3.1.1 Select measuring instruments
mensuration mensuration and 3.1.2 Carry out measurements and 10 hours
and Calculation calculation
Calculation 3.1.3 Maintain measuring
instruments

4 Prepare and 4.1 Preparing and 4.1.1 Identify different kinds of

Interpret Interpreting technical drawings 10 hours
Technical Technical 4.1.2 Interpret technical drawing
Drawing Drawing 4.1.3 Prepare/make changes to
electrical/electronic
schematics and drawings
4.1.4 Store technical drawings
and equipment/
instruments
5 Use Hand 5.1 Using Hand 5.1.1 Plan and prepare for task to
Tools Tools be undertaken 10 hours
5.1.2 Prepare hand tools
5.1.3 Use appropriate hand tools
and equipment
5.1.4 Maintain hand tools
6. Terminate and 6.1 Terminating 6.1.1 Plan and prepare for
Connect and Connect termination/connection of 15 hours
Electrical Electrical electrical wiring/electronics
wiring and wiring and circuits
Electronics Electronics 6.1.2 Terminate/connect
Circuits Circuits electrical wiring/electronic
circuits
6.1.3 Test termination/
connections of electrical
wiring/electronics circuits
7. Test 7.1 Testing 7.1.1 Determine criteria for testing
electronic electronic electronics components 15 hours
components components 7.1.2 Plan an approach for
component testing
7.1.3 Test components
7.1.4 Evaluate the testing
4
 process

Core Competencies
(160 hours)

UNIT OF MODULE TITLE LEARNING OUTCOMES NOMINAL

COMPTENCY DURATION

1. Install and 1.1 Installing 1.1.1 Assemble computer

configure and hardware
computer configuring 1.1.2 Prepare installer
systems computer 1.1.3 Install operating system 40 Hours
systems and drivers for
peripherals/ devices.
1.1.4 Install application
software
1.1.5 Conduct testing and
documentation

2. Set-up 2.1 Setting-up 2.1.1 Install network cables

computer computer 2.1.2 Set network
networks networks configuration
2.1.3 Set router/Wi-Fi/ wireless 40 Hours
access point/repeater
configuration
2.1.4 Inspect and test the
configured computer
networks

3. Set-up 3.1 Setting-up 3.1.1 Set-up user access

Computer Computer 3.1.2 Configure network
Servers Servers services 40 Hours
3.1.3 Perform testing,
documentation and pre-
deployment procedures
4. Maintain 4.1 Maintaining 4.1.1 Plan and prepare for
and repair and maintenance and repair
computer repairing 4.1.2 Maintain computer
systems computer systems and networks
and systems 4.1.3 Diagnose faults of 40 Hours
networks and computer systems and
networks networks
4.1.4 Rectify/correct defects in
computer systems and
networks
4.1.5 Inspect and test the
computer systems and
networks

5
Assessment Methods:

 Hands on
 Direct observation
 Practical demonstration
 Oral and written exam
 Interview
 Portfolio

Course Delivery

 Lecture – demonstration
 Self-paced instruction
 Practical Demonstration
 Viewing multimedia
 Film showing
 Group discussion

Resources:

Recommended list of tools, equipment and materials for the

training of 25 trainees for Computer Systems Servicing – NC II

QUANTITY * TOOLS
10 pieces Screwdriver (standard)
10 pieces Screwdriver (Philips)
10 pieces Long nose pliers
10 pieces Mechanical pliers
10 sets Allen wrench
10 pieces Crimping tools
10 pieces Soldering iron
10 pieces Solder sucker
5 pieces Wire stripper
1 unit Portable electric hand drill
1 set Drill bit
5 sets Precision screw drivers
10 pcs Anti-static devices
5 pcs Flash light/Head mounted light

6
Minimum quantity recommended for a Class size of 25 trainees

QUANTITY * EQUIPMENT
26 units Desktop Computer
10 Laptop computer/Netbook
10 Computers for server
10 Server cabinet/Frame
20 pcs Patch panel (48-ports)
10 sets Working tables
1 unit Internet subscription (at least 2 MBPS)
10 units Uninterruptible Power Supply (UPS)
10 unit Hub / Switch
2 units Managed switch
1 Network controller
11 ADSL Router with Wi-Fi
10 Wireless Access Point
1 unit PC Video camera
2 units External optical drive
1 unit USB External HD
1 unit Network External HD
1 unit scanner
1 unit USB printer
1 unit Network printer
11 pieces Flash disk / Memory stick
10 units Electronic tester VOM
5 units LAN Cable tester
* Minimum quantity recommended for a Class size of 25 trainees

QUANTITY MATERIALS
400 pcs. RJ 45
25 pcs. Modular box (RJ45)
20 pcs. Raceway or Slotted PVC 1.5” x 1.5” x 48”
1 box UTP cable
1 can Contact cleaner
1 piece Whiteboard
1 lot Fastener
1 spool Filler (lead-free)
8 pcs Fiber optic cable 2 meters (terminated)

QUANTITY INSTALLERS / SOFTWARE

26 Desktop OS (license for proprietary software)
10 Network OS (license for proprietary software)
26 Office productivity software (license for proprietary software)

26 Anti-virus (license for proprietary software)

7
 5 Disk utility software
5 Virtualization software (license for proprietary software)
5 Disk creator software
5 Disk image software
NOTE: For free Open source systems users - Institutions should own at
least one (1) valid license for the following: Desktop OS, Network OS,
Office Productivity Software and Antivirus.

QUANTITY RESOURCES / MANUALS

26 pieces Motherboard’s manual and installer
10 pieces Device driver installer
1 lot Assorted Computer book, PC Magazines and journals

TRAINING FACILITIES

The Computer Systems Service Workshop must be in an infrastructure facility

that is generally accepted to industry standards and practice. Based on class
size of minimum of 25 student/trainees the space requirements for the
teaching/ learning and circulation areas are as follows:

TEACHING / SIZE AREA TOTAL AREA

LEARNING AREAS (in METER) (in Sq. Meters) (in Sq. Meters)
 laboratory
and/or lecture 6x8 48 48
area
 storage area 2x2 4 4
 learning
4x5 20 20
resource center
 equipment
20 20
circulation area
Total Workshop Area: 92

TRAINERS QUALIFICATION

COMPUTER SYSTEMS SERVICING – NC II TRAINERS

QUALIFICATION (TQ II)

 Holder of National TVET Trainer’s Certificate (NTTC) Level 1

 *Must have at least 2 years relevant job/industry experience

*Optional. Only when required by the hiring institution.

8
MODULES OF INSTRUCTION
BASIC COMPETENCIES
COMPUTER SYSTEMS SERVICING NC II
 UNIT OF COMPETENCY : PARTICIPATE IN WORKPLACE COMMUNICATION

MODULE TITLE : PARTICIPATING IN WORKPLACE COMMUNICATION

MODULE DESCRIPTION : This unit covers the knowledge, skills and

attitudes required to gather, interpret and convey
information in response to workplace requirements.

NOMINAL DURATION : 10 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

This module the students/trainees will be able to:

LO1. Obtain and convey workplace information

LO2. Participate in workplace meetings and discussions
LO3. Complete relevant work related documents

Details of learning Outcomes

LO1. Obtain and convey workplace information

 Assessment Contents Conditions Methodologies Assessment
Criteria Methods
 Specific and  Effective  Fax machine  Group  Direct
relevant communication  Telephone discussion Observation
information is  Different modes  Writing  Interaction  Oral interview
accessed from of communication materials and written test
  Written
appropriate  Internet
communication
sources
 Organizational
 Effective policies
questioning,  Communication
active listening procedures and
and speaking systems
skills are used to  Technology
gather and relevant to the
convey enterprise and
information the individual’s
 Appropriate work
medium is used responsibilities
to transfer  Follow simple
spoken language
information and
 Perform routine
ideas
workplace duties
 Appropriate non- following simple
verbal written notices
communication  Participate in
is used workplace
 Appropriate lines meetings and
of discussions
communication  Complete work
with supervisors related
and colleagues documents
are identified and  Estimate,
followed calculate and
record routine
 Defined workplace
workplace measures
procedures for  Basic
the location and mathematical
storage of processes of
information are addition,
used subtraction,
 Personal division and
interaction is multiplication
carried out  Ability to relate to
clearly and people of social
range in the
concisely
workplace
 Gather and
provide
information in
response to
workplace
Requirements

LO2. Participate in workplace meetings and discussions

Assessment Criteria Contents Conditions Methodologies Assessment
Methods
 Team meetings are  Effective  Fax machine  Group  Direct
attended on time communication  Telephone discussion Observation
 Own opinions are 
clearly expressed
Different modes  Writing  Interaction  Oral
of materials interview
and those of others communication
are  Internet and written
 Written
listened to without test
interruption communication
 Organizational
 Meeting inputs are
policies
consistent with the
 Communication
meeting purpose and procedures and
established systems
protocols
 Workplace  Technology
interactions are relevant to the
conducted in a enterprise and
courteous the individual’s
manner work
 Questions about responsibilities
simple routine  Follow simple
workplace spoken
procedures and language
maters concerning  Perform routine
working conditions of workplace
employment are duties following
asked and simple written
responded to notices
 Meetings outcomes
are interpreted and  Participate in
implemented workplace
meetings and
discussions
 Complete work
related
documents
 Estimate,
calculate and
record routine
workplace
measures
 Basic
mathematical
processes of
addition,
subtraction,
division and
multiplication
 Ability to relate
to people of
social range in
the workplace
 Gather and
provide
information in
response to
workplace
Requirements

LO3. Complete relevant work related documents

Assessment Criteria Contents Conditions Methodologies Assessment
Methods
 Range of forms  Effective  Fax machine  Group  Direct
relating to communication  Telephone discussion Observation
conditions of 
employment are
Different modes  Writing  Interaction  Oral
of materials interview
completed communication
accurately and  Internet and written
 Written
legibly test
 Workplace data is communication
recorded on  Organizational
standard policies
workplace forms  Communication
and procedures and
documents systems
 Basic  Technology
mathematical relevant to the
processes are enterprise and
used for routine the individual’s
calculations work
 Errors in recording responsibilities
information on  Follow simple
forms/ documents spoken
are
language
identified and
properly acted  Perform routine
upon workplace
 Reporting duties following
requirements to simple written
supervisor are notices
completed  Participate in
according to workplace
organizational meetings and
guidelines discussions
 Complete work
related
documents
 Estimate,
calculate and
record routine
workplace
measures
 Basic
mathematical
processes of
addition,
subtraction,
division and
multiplication
 Ability to relate
to people of
social range in
the workplace
 Gather and
provide
information in
response to
workplace
Requirements

UNIT OF COMPETENCY : WORK IN TEAM ENVIRONMENT

13
MODULE TITLE : WORKING IN TEAM ENVIRONMENT

MODULE DESCRIPTION : This unit covers the skills, knowledge and attitudes to
identify role and responsibility as a member of a team.

NOMINAL DURATION : 10 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

This module the students/trainees will be able to:

LO1. Describe team role and scope

LO2. Identify own role and responsibility within team
LO3. Work as a team member

LO1. Describe team role and scope

Assessment Contents Conditions Methodologies Assessment
14
Criteria Methods
 The role and  Communication  The following  Discussion  Competency
objective of the process resources  Interaction may be
team is  Team structure MUST be assessed
identified from Team roles provided: through:
available  Group planning  Access to  Observation
sources of and decision relevant of the
information making workplace or individual
 Team  Communicate appropriately member in
parameters, appropriately, simulated relation to
reporting consistent with environment the work
relationships the culture of where activities of
and the workplace assessment the group
responsibilities can take  Observation
are identified place of simulation
from team  Materials and or role
discussions relevant to play
and appropriate the proposed involving the
external activity or participation
sources tasks of individual
member to
the
attainment
of
organization
al goal
 Case
studies and
scenarios as
a basis for
discussion
of issues
and
strategies in
teamwork

LO2. Identify own role and responsibility within team

Assessment Contents Conditions Methodologies Assessment
Criteria Methods 15
 Individual role  Communication  The following  Discussion  Competency
and process resources  Interaction may be
responsibilitie  Team structure MUST be assessed
s within the Team roles provided: through:
team  Group planning  Access to  Observation
environment and decision relevant of the
are identified making workplace or individual
 Roles and  Communicate appropriately member in
responsibility appropriately, simulated relation to
of other team consistent with environment the work
members are the culture of where activities of
identified and the workplace assessment the group
recognized can take  Observation
 Reporting place of simulation
relationships  Materials and or role
within team relevant to play
and external the proposed involving the
to team are activity or participation
identified tasks of individual
member to
the
attainment
of
organization
al goal
 Case
studies and
scenarios as
a basis for
discussion
of issues
and
strategies in
teamwork

LO3. Work as a team member

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
 Effective and  Communication  The  Discussion  Competency
appropriate process following  Interaction may be
forms of  Team structure resources assessed
communicatio Team roles MUST be through:
ns used and  Group planning provided:  Observation
interactions and decision  Access to of the
undertaken making relevant individual
with team  Communicate workplace or member in
members who appropriately, appropriatel relation to
contribute to consistent with y simulated the work
known team the culture of environment activities of
activities and the workplace where the group
objectives assessment  Observation
 Effective and can take of simulation
appropriate place and or role
contributions  Materials play
made to relevant to involving the
complement the participation
team activities proposed of individual
and objectives, activity or member to
based on tasks the
individual skills attainment
and of
competencies organization
and al goal
workplace  Case
context studies and
 Observed scenarios as
protocols in a basis for
reporting using discussion
standard of issues
operating and
procedures strategies in
 Contribute to teamwork
the
development
of team work
plans based
on an
understanding
of team’s role
and objectives
and individual
competencies
of the
members.

UNIT OF COMPETENCY : PARTICIPATE CAREER PROFESSIONALISM

17
MODULE TITLE : PARTICIPATING CAREER PROFESSIONALISM
MODULE DESCRIPTION : This unit covers the knowledge, skills and attitudes in
promoting career growth and advancement

NOMINAL DURATION : 10 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

This module the students/trainees will be able to:

LO1. Integrate personal objectives with organizational goals

LO2. Set and meet work priorities
LO3. Maintain professional growth and development

LO1. Integrate personal objectives with organizational goals

Assessment Contents Conditions Methodologies Assessment 18
Criteria Methods
 Personal  Work values  The following  Discussion  Competency
growth and and ethics resources Interaction may be
work plans (Code of MUST be assessed
are pursued Conduct, Code provided: through:
towards of Ethics, etc.)  Workplace or  Portfolio
improving  Company assessment Assessment
the policies location  Interview
qualification  Company  Case  Simulation/Role-
s set for the operations, studies/scenari plays
profession procedures and os  Observation
 Intra- and standards  Third Party
interpersona  Fundamental Reports
l rights at work  Exams and
relationships including Tests
is are gender
maintained sensitivity
in the  Personal
course of hygiene
managing practices
oneself  Appropriate
based on practice of
performance personal
evaluation hygiene
 Commitment  Intra and
to the Interpersonal
organization skills
and its goal  Communication
is skills
demonstrate
d in the
performance
of duties

LO2. Set and meet work priorities

19
Assessment Contents Conditions Methodologi Assessment
Criteria es Methods
  Competing  Work values  The following  Discussion  Competency
demands are and ethics resources Interaction may be
prioritized to (Code of MUST be assessed
achieve Conduct, Code provided: through:
personal, of Ethics, etc.)  Workplace or  Portfolio
team and  Company assessment Assessment
organization policies location  Interview
al goals and  Company  Case  Simulation/Rol
objectives. operations, studies/scena e-plays
 Resources procedures and rios  Observation
are utilized standards  Third Party
efficiently  Fundamental Reports
and rights at work  Exams and
effectively to including gender Tests
manage sensitivity
work  Personal
priorities and hygiene
commitment practices
s  Appropriate
 Practices practice of
along personal
economic hygiene
use and  Intra and
maintenance Interpersonal
of equipment skills
and facilities  Communication
are followed skills
as per
established
procedures

LO3. Maintain professional growth and development

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
 Trainings  Work values  The following  Discussion  Competency
and career and ethics resources Interaction may be
opportunitie (Code of MUST be assessed
s are Conduct, Code provided: through:
identified and of Ethics, etc.)  Workplace or  Portfolio
availed of  Company assessment Assessment
based on job policies location  Interview
requirements  Company  Case  Simulation/Role-
 Recognitions operations, studies/scenari plays
are procedures and os  Observation
sought/receiv standards  Third Party
ed and  Fundamental Reports
demonstrated rights at work  Exams and
as proof of including Tests
career gender
advancement sensitivity
 Licenses  Personal
and/or hygiene
certifications practices
relevant to job  Appropriate
and practice of
 career are personal
obtained and hygiene
renewed  Intra and
Interpersonal
skills
 Communication
skills

UNIT OF COMPETENCY : PRACTICE OCCUPATIONAL HEALTH AND SAFETY 21

PROCEDURES
MODULE TITLE : PRACTICING OCCUPATIONAL HEALTH AND SAFETY
PROCEDURES

MODULE DESCRIPTION : This unit covers the outcomes required to comply with
regulatory and organizational requirements for
occupational health and safety.

NOMINAL DURATION : 10 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

This module the students/trainees will be able to:

LO1. Identify hazards and risks

LO2. Evaluate hazards and risks
LO3. Control hazards and risks
LO4. Maintain OHS awareness

22
LO1. Identify hazards and risks
Assessment Contents Conditions Methodologies Assessmen
Criteria t Methods
 Safety  OHS procedures  The following  Discussion  Competen
regulations and and practices and resources must Plant tour cy may be
workplace safety regulations PPE be provided: Symposium assessed
and hazard types and uses  Workplace or through:
control practices  Personal hygiene assessment  Portfolio
and procedures practices location Assessme
are clarified and Hazards/risks  OHS personal nt
explained based identification and records  Interview
on organization control Threshold  PPE  Case
procedures Limit Value -TLV  Health records Study/Situ
 Hazards/risks in  OHS indicators ation
the workplace  Organization
and their safety and health
corresponding protocol Safety
indicators are consciousness
identified to  Health
minimize or consciousness
eliminate risk to  Practice of
co-workers, personal hygiene
workplace and  Hazards/risks
environment in identification and
accordance with control skills
organization Interpersonal skills
procedures  Communication
 Contingency skills
measures during
workplace
accidents, fire
and other
emergencies are
recognized and
established in
accordance with
organization
 procedures

LO2. Evaluate hazards and risks

Assessment Contents Conditions Methodologies Assessment 23
Criteria Methods
 Terms of  OHS  The following  Discussion  Competency
maximum procedures and resources Plant tour may be
tolerable practices and must be Symposium assessed
limits which regulations provided: through:
when PPE types and  Workplace or  Portfolio
exceeded will uses assessment Assessment
result in harm  Personal location  Interview
or damage hygiene  OHS personal  Case
are identified practices records Study/Situation
based on Hazards/risks  PPE
threshold identification  Health
limit values and control records
(TLV) Threshold Limit
 Effects of the Value -TLV
hazards are  OHS indicators
determined  Organization
o OHS issues safety and
and/or health protocol
concerns and Safety
identified consciousness
safety  Health
hazards are consciousness
reported to  Practice of
designated personal
personnel in hygiene
accordance  Hazards/risks
with identification
workplace and control
requirements skills
and relevant Interpersonal
 workplace skills
OHS  Communication
legislation skills

LO3. Control hazards and risks 24

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
 Occupational  OHS  The following  Discussion  Competency
Health and procedures and resources Plant tour may be
Safety (OHS) practices and must be Symposium assessed
procedures regulations provided: through:
for controlling PPE types and  Workplace or  Portfolio
hazards/risks uses assessment Assessment
in workplace  Personal location  Interview
are hygiene  OHS  Case
consistently practices personal Study/Situatio
followed Hazards/risks records n
 Procedures identification  PPE
for dealing and control  Health
with Threshold Limit records
workplace Value -TLV
accidents, fire  OHS indicators
and  Organization
emergencies safety and
are followed health protocol
in Safety
accordance consciousness
with  Health
organization consciousness
OHS policies  Practice of
 Personal personal
protective hygiene
equipment  Hazards/risks
(PPE) is identification
correctly and control
used in skills
accordance Interpersonal
with skills
organization  Communication
OHS skills
procedures
and practices
 Appropriate
assistance is
provided in
the event of a
workplace
emergency in
accordance
with
established
 organization
protocol

LO4. Maintain OHS awareness

Assessment Contents Conditions Methodologies Assessment
25
Criteria Methods
 Emergency-  OHS  The  Discussion  Competency
related drills procedures and following Plant tour may be
and trainings practices and resources Symposium assessed
are participated regulations must be through:
in as per PPE types and provided:  Portfolio
established uses  Workplace Assessment
organization  Personal or  Interview
guidelines and hygiene assessmen  Case
procedures practices t location Study/Situati
 OHS personal Hazards/risks  OHS on
records are identification personal
completed and and control records
updated in Threshold Limit  PPE
 accordance with Value -TLV  Health
workplace  OHS indicators records
requirements  Organization
safety and
health protocol
Safety
consciousness
 Health
consciousness
 Practice of
personal
hygiene
 Hazards/risks
identification
and control
skills
Interpersonal
skills
 Communication
skills

26
 MODULES OF INSTRUCTION
COMMON COMPETENCIES
COMPUTER SYSTEMS SERVICING NC II

UNIT OF COMPETENCY : APPLY QUALITY STANDARS

27

MODULE TITLE : APPLYING QUALITY STANDARS

MODULE DESCRIPTION : This unit covers the knowledge, skills, attitudes and
values needed to apply quality standards in the
workplace. The unit also includes the application of
relevant safety procedures and regulations,
organization procedures and customer requirements.

NOMINAL DURATION : 10 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module the students/trainees will be able to:

LO1. Assess quality of received materials

LO2. Assess own work
LO3. Engage in quality

LO1. Assess quality of received materials

Assessment Contents Conditions Methodologies Assessment 28
Criteria Methods
 Work instruction is  Relevant  Materials,  Field trip  The
obtained and work production software  Symposium assessor
is carried out in processes, and  Problem must select
accordance with materials and hardware solving two of the
standard operating products to be used  Simulation following
procedures.  Characteristics in a real or  Individualize to
 Received of materials, simulated learning objectively
materials are software and situation  On the job evaluate the
checked against hardware used training candidate:
workplace in production  Observation
standards and processes and oral
specifications.  Quality questioning
 Faulty materials checking  Third party
related to work are procedures report
identified and  Workplace  Portfolio
isolated. procedures  Practical
 Faults and any  Safety and demonstratio
identified causes environmental n
are recorded aspects of
and/or reported to production
the supervisor processes
concerned in  Fault
accordance with identification
workplace and reporting
procedures.  Quality
 Faulty materials improvement
are replaced in processes
accordance with  Reading skills
workplace required to
procedures. interpret work
instruction
 Communication
skills needed to
interpret and
apply defined
work
procedures
 Carry out work
in accordance
with OHS
policies and
procedures
 Critical thinking
 Solution
providing and
decision-
making

LO2. Assess own work

Assessment Criteria Contents Conditions Methodologies Assessment
Methods 29
 Documentation  Relevant  Materials,  Field trip  The
relative to quality production software  Symposium assessor
within the processes, and  Problem must select
company is materials and hardware solving two of the
identified and products to be used  Simulation following
used.  Characteristics in a real  Individualize to
 Completed work is of materials, or learning objectively
checked against software and simulated  On the job evaluate the
workplace hardware used situation training candidate:
standards relevant in production  Observation
to the task processes and oral
undertaken.  Quality questioning
 Errors are checking  Third party
identified and procedures report
isolated.  Workplace  Portfolio
 Information on the procedures  Practical
quality and other  Safety and demonstratio
indicators of environmental n
production aspects of
performance are production
recorded in processes
accordance with  Fault
workplace identification
procedures. and reporting
 In cases of  Quality
deviations from improvement
specific quality processes
standards,  Reading skills
causes are required to
documented and interpret work
reported in instruction
accordance with  Communication
the workplace’ s skills needed to
standards interpret and
operating apply defined
procedures work
procedures
 Carry out work
in accordance
with OHS
policies and
procedures
 Critical thinking
 Solution
providing and
decision-
making

LO3. Engage in quality improvement

Assessment Contents Conditions Methodologies Assessment
Criteria Methods 30
 Process  Relevant  Materials,  Field trip  The
improvement production software  Symposium assessor
procedures are processes, and  Problem must select
participated in materials and hardware solving two of the
relative to products to be used  Simulation following
workplace  Characteristics in a real or  Individualize to
assignment. of materials, simulated learning objectively
 Work is carried software and situation  On the job evaluate the
out in accordance hardware used training candidate:
with process in production  Observation
improvement processes and oral
procedures.  Quality questioning
 Performance of checking  Third party
operation or procedures report
quality of product  Workplace  Portfolio
of service to procedures  Practical
ensure customer  Safety and demonstratio
satisfaction is environmental n
monitored. aspects of
production
processes
 Fault
identification
and reporting
 Quality
improvement
processes
 Reading skills
required to
interpret work
instruction
 Communication
skills needed to
interpret and
apply defined
work
procedures
 Carry out work
in accordance
with OHS
policies and
procedures
 Critical thinking
 Solution
providing and
decision-
making

31
UNIT OF COMPETENCY : PERFORM COMPUTER OPERATIONS

MODULE TITLE : PERFORMING COMPUTER OPERATIONS

MODULE DESCRIPTION : This unit covers the knowledge, skills, attitudes and
values needed to perform computer operations which
include inputting, accessing, producing and transferring
data using the appropriate hardware and software.

NOMINAL DURATION : 10 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

This module the students/trainees will be able to:

LO1. Plan and prepare for task to be taken undertaken

LO2. Input data into computer
LO3. Access information using computer
LO4. Produce output/ data using computer system
LO5. Use basic functions of a www-browser to locate information
LO6. Maintain computer equipment and systems
LO1. Plan and prepare for task to be taken undertaken
Assessment Contents Conditions Methodologies Assessment
Criteria Methods
 Requirements of  Basic ergonomics  Computer  Modular  The assessor
task are of keyboard and hardware  Film may select
determined in computer user with showing two of the
 Main types of
accordance with
computers and
peripherals  Computer following
the required
basic features of  Appropriate based assessment
output. different software training (e- methods to
 Appropriate  operating systems learning) objectively
hardware and  Main parts of a  Project assess the
software are method candidate:
computer
selected  On the job  Direct
 Storage devices
according to task training Observation
and basic
assigned and and Oral
categories of
required outcome. Questioning
memory
 Task is planned to  Practical
ensure that OH &  Relevant types of demonstratio
S guidelines software n
 and procedures  General security,
are followed. privacy legislation
 Client -specific and copyright
guidelines and  Viruses
procedures are  OH & S principles
followed. and responsibilities
 Required data  Calculating
security guidelines computer capacity
are applied in  Productivity
accordance with Application
existing  Business
procedures. Application
 System Software
 Reading and
comprehension
skills required to
interpret work
instruction and to
interpret basic user
manuals.
 Communication
skills to identify
lines of
communication,
request advice,
follow instructions
and receive
feedback.
 Technology skills
to use equipment
safely including
keyboard skills.
LO2. Input data into computer
Assessment Contents Conditions Methodologies Assessment
Criteria Methods
 Data are entered  Basic ergonomics  Computer  Modular  The assessor
into the of keyboard and hardware  Film may select
computer using computer user with showing two of the
 Main types of
appropriate
computers and
peripherals  Computer following
program/applicat
basic features of  Appropriate based assessment
ion in different software training (e- methods to
accordance with  operating systems learning) objectively
company
 Main parts of a  Project assess the
procedures. method candidate:
computer
 Accuracy of  On the job  Direct
 Storage devices
information is training Observation
and basic
checked and and Oral
categories of
information is Questioning
memory
saved in  Practical
accordance with  Relevant types of demonstratio
standard software n
operating  General security,
procedures. privacy legislation
 Inputted data is and copyright
stored in  Viruses
storage media  OH & S principles
according to and
requirements. responsibilities
 Work is  Calculating
performed within computer capacity
ergonomic  Productivity
guidelines. Application
 Business
Application
 System Software
 Reading and
comprehension
skills required to
interpret work
instruction and to
interpret basic
user manuals.
 Communication
skills to identify
lines of
communication,
request advice,
follow instructions
and receive
feedback.
 Technology skills
to use equipment
safely including
keyboard skills.
LO3. Access information using computer
Assessment Contents Conditions Methodologie Assessment
Criteria s Methods
 Correct  Basic ergonomics  Computer  Modular  The assessor
program/applicati of keyboard and hardware  Film may select
on is selected computer user with showing two of the
 Main types of
based on job
computers and
peripherals  Computer following
requirements.
basic features of  Appropriat based assessment
 Program/applicati different e software training (e- methods to
on containing the  operating systems learning) objectively
information  Main parts of a  Project assess the
required is method candidate:
computer
accessed  On the job  Direct
 Storage devices
according to training Observation
and basic
company and Oral
categories of
procedures. Questioning
memory
 Desktop icons  Practical
are correctly  Relevant types of demonstratio
selected, opened software n
and closed for  General security,
navigation privacy legislation
purposes. and copyright
 Keyboard  Viruses
techniques are  OH & S principles
carried out in line and
with OH & S responsibilities
requirements for  Calculating
safe use of computer capacity
keyboards.  Productivity
Application
 Business
Application
 System Software
 Reading and
comprehension
skills required to
interpret work
instruction and to
interpret basic
user manuals.
 Communication
skills to identify
lines of
communication,
request advice,
follow instructions
and receive
feedback.
 Technology skills
to use equipment
safely including
keyboard skills.
LO4. Produce output/ data using computer system
Assessment Contents Conditions Methodologies Assessment
Criteria Methods
 Entered data are  Basic ergonomics  Computer  Modular  The assessor
processed using of keyboard and hardware  Film may select
appropriate computer user with showing two of the
 Main types of
software
computers and
peripheral  Computer following
commands. s based assessment
basic features of
 Data are printed different  Appropriat training (e- methods to
out as required  operating systems e software learning) objectively
using computer  Main parts of a  Project assess the
hardware method candidate:
computer
/peripheral  On the job  Direct
 Storage devices
devices in training Observation
and basic
accordance with and Oral
categories of
standard Questioning
memory
operating  Practical
procedures.  Relevant types of demonstratio
 Files and data software n
are transferred  General security,
between privacy legislation
compatible and copyright
systems using  Viruses
computer  OH & S principles
software, and
hardware/periphe responsibilities
ral devices in  Calculating
accordance with computer capacity
standard  Productivity
operating Application
procedures.  Business
Application
 System Software
 Reading and
comprehension
skills required to
interpret work
instruction and to
interpret basic
user manuals.
 Communication
skills to identify
lines of
communication,
request advice,
follow instructions
and receive
feedback.
 Technology skills
to use equipment
safely including
keyboard skills.
LO5. Use basic functions of a www-browser to locate information
Assessment Contents Conditions Methodologies Assessment
Criteria Methods
 Information  Basic ergonomics  Computer  Modular  The assessor
requirements for of keyboard and hardware  Film may select
internet search computer user with showing two of the
 Main types of
are established.
computers and
peripherals  Computer following
 Browser is basic features of  Appropriate based assessment
launched. different software training (e- methods to
 Search engine is  operating systems learning) objectively
loaded.  Main parts of a  Project assess the
 Appropriate computer method candidate:
search criteria/or  Storage devices  On the job  Direct
URL of site is training Observation
and basic
entered. and Oral
categories of
 Relevant links memory
Questioning
are followed to  Practical
 Relevant types of demonstratio
locate required
software n
information.
 Useful pages are  General security,
bookmarked or privacy legislation
printed as and copyright
required.  Viruses
 OH & S principles
and
responsibilities
 Calculating
computer capacity
 Productivity
Application
 Business
Application
 System Software
 Reading and
comprehension
skills required to
interpret work
instruction and to
interpret basic
user manuals.
 Communication
skills to identify
lines of
communication,
request advice,
follow instructions
and receive
feedback.
 Technology skills
to use equipment
safely including
keyboard skills.
LO6. Maintain computer equipment and systems
Assessment Contents Conditions Methodologies Assessment
Criteria Methods
 Procedures for  Basic ergonomics  Computer  Modular  The assessor
ensuring security of keyboard and hardware  Film may select two
of data, including computer user with showing of the following
regular back-ups  Main types of peripherals  Computer assessment
computers and
and virus checks
basic features of  Appropriate based methods to
are implemented different software training (e- objectively
in accordance  operating learning) assess the
with standard systems  Project candidate:
operating
 Main parts of a method  Direct
procedures.
computer  On the job Observation
 Basic file training and Oral
 Storage devices
maintenance Questioning
and basic
procedures are  Practical
categories of
implemented in demonstration
memory
line with the
standards  Relevant types of
operating software
procedures.  General security,
privacy legislation
and copyright
 Viruses
 OH & S principles
and
responsibilities
 Calculating
computer
capacity
 Productivity
Application
 Business
Application
 System Software
 Reading and
comprehension
skills required to
interpret work
instruction and to
interpret basic
user manuals.
 Communication
skills to identify
lines of
communication,
request advice,
follow instructions
and receive
feedback.
 Technology skills
to use equipment
safely including
keyboard skills.
UNIT OF COMPETENCY : PERFORM MENSURATION AND CALCULATION

MODULE TITLE : PERFORMING MENSURATION AND CALCULATION

MODULE DESCRIPTION : This unit covers the knowledge, skills and attitudes and
values needed identify, care, handle and use
measuring instruments

NOMINAL DURATION : 10 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

This module the students/trainees will be able to:

LO1. Select measuring instruments

LO2. Carry out measurements and calculation
LO3. Maintain measuring instruments

LO1. Select measuring instruments

Assessment Contents Conditions Methodologies Assessment
 Criteria Methods
 Object or  Types of  Place of  Self- paced/  Competency
component measuring assessment modular in this unit
to be instruments and Measuring  Demonstration must be
measured is their uses instruments  Small group assessed
identified  Safe handling Straight edge discussion through:
 Correct procedures in  Torque  Distance  Observation
specification using gauge Try learning  Oral
s are measuring square questioning
obtained instruments Protractor
from relevant  Four  Combination
source fundamental gauge Steel
 Measuring operation of rule
tools are mathematics
selected in Formula for
line with job volume, area,
requirements perimeter and
other geometric
figures
 Reading skills
required to
interpret work
instruction
 Communication
skills
 Handling
measuring
instruments
Performing
mathematical
calculations
using the four
fundamental
operations
 Visualizing
objects and
shapes
Interpreting
formulae

LO2. Carry out measurements and calculation

Assessment Assessment
Contents Conditions Methodologies
Criteria Methods
 Appropriate  Types of  Place of  Self- paced/  Competency
measuring measuring assessment modular in this unit
instrument instruments and Measuring  Demonstration must be
is selected to their uses instruments  Small group assessed
achieve  Safe handling Straight edge discussion through:
required procedures in  Torque gauge  Distance learning  Observation
outcome using measuring Try square  Oral
 Accurate instruments Protractor questioning
measuremen  Four fundamental  Combination
ts are operation of gauge Steel rule
obtained for mathematics
job Formula for
 Calculation volume, area,
needed to perimeter and
complete other geometric
work tasks figures
are  Reading skills
performed required to
using the interpret work
four basic instruction
process of  Communication
addition (+), skills
subtraction (-  Handling
), measuring
multiplication instruments
(x), and Performing
division (/) mathematical
 Calculation calculations using
involving the four
fractions, fundamental
percentages operations
and mixed  Visualizing objects
numbers are and shapes
used to Interpreting
complete formulae
workplace
tasks.
 Numerical
computation
is self-
checked and
corrected for
accuracy
 Instruments
are read to
the limit of
accuracy of
the tool.

LO3. Maintain measuring instruments

Assessment Assessment
Contents Conditions Methodologies
Criteria Methods
 Measuring  Types of  Place of  Self- paced/  Competency
instruments measuring assessment modular in this unit
are not instruments and Measuring  Demonstration must be
dropped to their uses instruments  Small group assessed
avoid  Safe handling Straight edge discussion through:
damage procedures in  Torque gauge  Distance learning
 Measuring using measuring Try square  Observation
instruments instruments Protractor  Oral
are cleaned  Four fundamental  Combination questioning
before and operation of gauge Steel rule
after using. mathematics
 Proper Formula for
storage of volume, area,
instruments perimeter and
undertaken other geometric
according to figures
manufacturer  Reading skills
’s required to
specification interpret work
s and instruction
standard  Communication
operating skills
procedures.  Handling
measuring
instruments
Performing
mathematical
calculations using
the four
fundamental
operations
 Visualizing objects
and shapes
Interpreting
formulae

UNIT OF COMPETENCY : PREPARE AND INTERPRET TECHNICAL DRAWING

MODULE TITLE : PREPARING AND INTERPRETING TECHNICAL
DRAWING

MODULE DESCRIPTION : This unit covers the knowledge, skills and attitudes and
values needed to prepare/interpret diagrams, engineering
abbreviation and drawings, symbols, dimension.

NOMINAL DURATION : 10 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

This module the students/trainees will be able to:

LO1. Identify different kinds of technical drawings

LO2. Interpret technical drawing
LO3. Prepare/make/ changes to electronic schematics and drawings
LO4. Store technical drawings and equipments/ instruments

LO1. Identify different kinds of technical drawings

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
 Correct technical  Drawing conventions  Drawings  Lecture/  Competency
drawing is  Symbols Diagrams demonstration in this unit
selected  Dimensioning Charts Plans  Dualized must be
according to job Conventions training assessed
requirements.  Mark up/Notation of  Distance through:
 Technical Drawings learning
drawings are  Mathematics  Practical
segregated in  Four fundamental tasks
accordance with operations involving
the types and  Percentage interpretation
kinds of drawings  Fraction of a range of
 Trigonometric technical
Functions drawings
 Algebra  Oral
questioning
 Geometry
 Reading skills
required to interpret
work
 instruction
 Communication
skills
 Interpreting
electrical/electronic
signs and
 symbols

LO2. Interpret technical drawing

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
 Components,  Drawing  Drawings  Lecture/  Competency
assemblies or conventions Diagrams demonstration in this unit
objects are  Symbols Charts Plans  Dualized must be
recognized as  Dimensioning training assessed
required. Conventions  Distance through:
 Dimensions of  Mark up/Notation of learning
the key features Drawings  Practical
of the objects  Mathematics tasks
depicted in the  Four fundamental involving
drawing are operations interpretation
correctly  Percentage of a range of
identified.  Fraction technical
 Symbols used in  Trigonometric drawings
the drawing are Functions  Oral
identified and  Algebra questioning
interpreted
 Geometry
correctly.
 Reading skills
 Drawing is
required to interpret
checked and
work
validated against
 instruction
job
 Communication
 requirements or skills
equipment in  Interpreting
accordance with electrical/electronic
standard signs and
operating  symbols
procedures.
LO3. Prepare/make/ changes to electronic schematics and drawings
Assessment Contents Conditions Methodologies Assessment
Criteria Methods
 Electrical/electro  Drawing  Drawings  Lecture/  Competency
nic schematic is conventions Diagrams demonstration in this unit
drawn and  Symbols Charts Plans  Dualized must be
correctly  Dimensioning training assessed
identified. Conventions  Distance through:
 Correct drawing  Mark up/Notation of learning
is identified, Drawings  Practical
equipment are  Mathematics tasks
selected and  Four fundamental involving
used in operations interpretation
accordance with  Percentage of a range of
job  Fraction technical
requirements.  Trigonometric drawings
Functions  Oral
 Algebra questioning
 Geometry
 Reading skills
required to interpret
work
 instruction
 Communication
skills
 Interpreting
electrical/electronic
signs and
 symbols

LO4. Store technical drawings and equipments/ instruments

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
 Care and  Drawing  Drawings  Lecture/  Competency
maintenance of conventions Diagrams demonstration in this unit
drawings are  Symbols Charts Plans  Dualized must be
undertaken  Dimensioning training assessed
according to Conventions  Distance through:
company  Mark up/Notation of learning
procedures. Drawings  Practical
 Technical  Mathematics tasks
drawings are  Four fundamental involving
recorded and operations interpretation
inventory is  Percentage of a range of
prepared in  Fraction technical
accordance with  Trigonometric drawings
company Functions  Oral
procedures. questioning
 Algebra
 Proper storage of  Geometry
instruments is  Reading skills
undertaken required to interpret
according to work
company  instruction
procedures.  Communication
skills
 Interpreting
electrical/electronic
signs and
 symbols
UNIT OF COMPETENCY : USE HAND TOOLS

MODULE TITLE : USING HAND TOOLS

MODULE DESCRIPTION : This unit covers the knowledge, skills and attitudes on the
safe use, handling and maintenance of tools.

NOMINAL DURATION : 10 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

This module the students/trainees will be able to:

LO1. Plan and prepare for tasks to be undertaken

LO2. Prepare hand tools
LO3. Use appropriate hand tools and test equipment
LO4. Maintain hand tools
LO1. Plan and prepare for tasks to be undertaken
Assessment Contents Conditions Methodologies Assessment
Criteria Methods
 Tasks to be  Safety  Tools may  Lecture /  Competency
undertaken are  Safety include Demonstration in this unit
properly requirements in the  Distance must be
identified handling tools following learning assessed
 Appropriate  Tools : but not  Film Showing through:
hand tools are  Function, limited to:  Observation
identified and Operation,  screw  Oral
selected Common faults drivers questioning
according to the  Processes,  pliers
task Operations,  punches
requirements Systems  wrenches,
 Maintenance of files
tools
 Storage of Tools
 Reading skills
required to
interpret work
instruction and
numerical skills
 Communication
skills
 Problem solving
in emergency
situation

LO2. Prepare hand tools

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
 Appropriate hand  Safety  Tools may  Lecture /  Competency
tools are  Safety include Demonstration in this unit
checked for requirements in the  Distance must be
proper operation handling tools following learning assessed
and safety  Tools : but not  Film Showing through:
 Unsafe or faulty  Function, limited to:
 screw
 Observation
 Oral
tools are Operation,
Common faults drivers questioning
identified and
marked for repair  Processes,  pliers
according to Operations,  punches
standard Systems  wrenches,
company  Maintenance of files
procedure tools
 Storage of Tools
 Reading skills
required to
interpret work
instruction and
numerical skills
 Communication
skills
 Problem solving
in emergency
situation
LO3. Use appropriate hand tools and test equipment
Assessment Contents Conditions Methodologies Assessment
Criteria Methods
 Tools are used  Safety  Tools may  Lecture /  Competency
according to  Safety include Demonstration in this unit
tasks undertaken requirements in the  Distance must be
 All safety handling tools following learning assessed
procedures in  Tools : but not  Film Showing through:
using tools are  Function, limited to:  Observation
observed at all Operation,  screw  Oral
times and Common faults drivers questioning
appropriate  Processes,  pliers
personal Operations,  punches
protective Systems  wrenches,
equipment  Maintenance of files
(PPE) are used tools
 Malfunctions,  Storage of Tools
unplanned or  Reading skills
unusual events required to
are reported to interpret work
the supervisor instruction and
numerical skills
 Communication
skills
 Problem solving
in emergency
situation

LO4. Maintain hand tools

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
 Tools are not  Safety  Tools may  Lecture /  Competency
dropped to avoid  Safety include Demonstration in this unit
damage requirements in the  Distance must be
 Routine handling tools following learning assessed
maintenance of
 Tools : but not  Film Showing through:
tools undertaken
according to  Function, limited to:  Observation
standard Operation,  screw  Oral
operational Common faults drivers questioning
procedures,  Processes,  pliers
principles and Operations,  punches
techniques Systems  wrenches,
 Tools are stored  Maintenance of files
safely in tools
appropriate  Storage of Tools
locations in  Reading skills
accordance with required to
manufacturer’s
interpret work
specifications or
standard operating
instruction and
procedures numerical skills
 Communication
skills
 Problem solving
in emergency
situation
UNIT OF COMPETENCY : TERMINATE AND CONNECT ELECTRICAL WIRING
AND ELECTRONICS CIRCUIT

MODULE TITLE : TERMINATING AND CONNECTING ELECTRICAL

WIRING AND ELECTRONICS CIRCUIT

MODULE DESCRIPTION : This unit covers the knowledge, skills, (and) attitudes and
values needed to terminate and connect electrical wiring
and electronic circuits

NOMINAL DURATION : 15 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

This module the students/trainees will be able to:

LO1. Plan and prepare for termination/connection of electrical wiring/electronics circuits

LO2. Terminate/connect electrical wiring/electronic circuits
LO3. Test termination/ connections of electrical wiring/electronics circuits
LO1. Plan and prepare for termination/connection of electrical wiring/electronics circuits
Assessment Assessment
Contents Conditions Methodologies
Criteria Methods
 Materials are  Use of tools  Tools for  Film Viewing  The
checked  Use of test measuring,  Individualized assessor
according to instruments/equipme cutting, Learning may select
specifications nt drilling,  Direct Student two (2) of the
and tasks  Electrical theory assembling/ Laboratory following
 Appropriate  Single phase AC disassembli Experience assessment
tools and principles ng,  On-the-Job methods to
equipment are  Wiring techniques connecting. Training objectively
selected  DC power supplies Tool set  Project assess the
according to  Soldering includes the Method candidate:
tasks  eading skills following  Observation
requirements required to interpret but not  Oral
 Task is planned work instruction limited to: Questioning
to ensure OH &  Communication  screw  Practical
S guidelines and skills drivers demonstratio
procedures are  Soldering  pliers n
followed techniques  cutters
 Electrical
wiring/electronic
circuits are
correctly
 prepared for
connecting/termi
nation in
accordance with
instructions and
work site
procedures
LO2. Terminate/connect electrical wiring/electronic circuits
Assessment Contents Conditions Methodologies Assessment
Criteria Methods
 Safety  Use of tools  Tools for  Film Viewing  The
procedures in  Use of test measuring,  Individualized assessor
using tools are instruments/equipme cutting, Learning may select
observed at all nt drilling,  Direct Student two (2) of the
times and  Electrical theory assembling/ Laboratory following
appropriate  Single phase AC disassembli Experience assessment
personal principles ng,  On-the-Job methods to
protective  Wiring techniques connecting. Training objectively
equipment are  DC power supplies Tool set  Project assess the
used  Soldering includes the Method candidate:
 All work  eading skills following  Observation
undertaken required to interpret but not  Oral
safely in work instruction limited to: Questioning
accordance with  Communication  screw  Practical
the workplace skills drivers demonstratio
and standard
 Soldering  pliers n
procedures
techniques  cutters
 Appropriate
range of
methods in
termination/conn
ection are used
according to
specifications,
manufacturer’s
requirements
and safety
 Correct
sequence of
operation is
followed
 Accessories
used are
adjusted, if
necessary
 Confirm
termination/conn
ection
undertaken
successfully in
accordance with
job specification
LO3. Test termination/ connections of electrical wiring/electronics circuits
Assessment Assessment
Contents Conditions Methodologies
Criteria Methods
 Testing of all  Use of tools  Tools for  Film Viewing  The
completed  Use of test measuring,  Individualized assessor
termination/ instruments/equipm cutting, Learning may select
connections of ent drilling,  Direct Student two (2) of the
electric  Electrical theory assembling Laboratory following
wiring/electronic  Single phase AC /disassemb Experience assessment
circuits is principles ling,  On-the-Job methods to
conducted for  Wiring techniques connecting Training objectively
compliance with  DC power supplies . Tool set  Project Method assess the
specifications  Soldering includes candidate:
and regulations  eading skills the  Observation
using appropriate required to interpret following  Oral
procedures and work instruction but not Questioning
equipment
 Communication
limited to:  Practical
 Wiring and skills  screw demonstratio
circuits are drivers n
 Soldering
checked using
techniques  pliers
specified testing  cutters
procedures
 Unplanned
events or
conditions are
responded to in
accordance with
established
procedures
UNIT OF COMPETENCY : TEST ELECTRONIC COMPONENTS

MODULE TITLE : TESTING ELECTRONIC COMPONENTS

MODULE DESCRIPTION : This unit covers the knowledge, skills and attitudes
required to test electronic components. It includes
competencies in determining the criteria for testing
electronics components, planning an approach for
component testing, testing the components and evaluating
the testing process.

NOMINAL DURATION : 15 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

This module the students/trainees will be able to:

LO1. Determine criteria for testing electronics components

LO2. Plan an approach for component testing
LO3. Test components
LO4. Evaluate the testing process
LO1. Determine criteria for testing electronics components
Assessment Assessment
Contents Conditions Methodologies
Criteria Methods
 Work  Mensuration/Mathemati  The  Film Viewing  Competenc
instructions cs following  Individualized y may be
are obtained  Conversion of Units resources Learning assessed
and clarified  Applied Mathematics must be  Direct Student through two
based on job  Safety provided: Laboratory or more of
order or client  Work Safety  Tools and Experience the
requirements requirements and equipment  On-the-Job following
 Responsible economy of materials (see range Training methods:
person is with durability of  Project Method  Direct
consulted for  Knowledge in 5S variables) observation
effective and application and  Working of
proper work observation of required area/benc application
coordination timeframe h to tasks and
 Data  Knowledge of proper  Electronic questions
sheets/Applica handling and disposal component related to
tion notes are of chemicals s required
obtained and  Materials, tools and  Testing knowledge
interpreted equipment uses and instrument  Demonstrati
based on specifications s and on with oral
manufacturer’s  Identification of hand equipment questioning
specifications and power tools  Assessme  Third party
 Testing  Proper care and use of nt rating report
criteria are tools sheet  Written test
defined to  Systems and  Reporting  Portfolio
ensure that Processes forms
components
 Principles of
meet technical
electrical/electronic
and quality
circuits
requirements
 Identifying sources of
 Document and
electricity
communicate
 Identifying conductors
testing criteria
and insulators
to relevant
personnel  Describing resistance
and identify resistors
 Supplying different
voltage using variable
power supply
 Measuring resistance
using VOM
 Testing resistors
 Measuring current and
voltage using VOM
 Analyzing simple circuit
using ohms and power
law
 Analyzing
series/parallel circuits
using ohms and power
law
 Describing alternating
current circuits
 Observing waveform
using oscilloscope
 generating waveform in
various frequency
using function
 generator
 Measuring frequency
using oscilloscope
 Measuring capacitance
using VOM
 Describing capacitance
and identifying
capacitors
 Testing capacitors
 Analyzing
series/parallel
capacitances
 Describing inductance
and identifying
inductors
 Testing inductors
 analyzing series
parallel inductors
 describing the
characteristic of
transformers
 describing and
identifying
semiconductor diode
 testing semiconductor
diode
 analyzing rectifier
circuits
 describing and
identifying bipolar
transistor
 testing bipolar
transistor
 analyzing amplifier
circuit
 analyzing multi-vibrator
circuit
 describing and
analyzing digital gate
 testing logic gates
 analyzing logic
networks
 analyzing sequence
circuits
 Work efficiently &
systematically
 Communication skills
 Use and maintenance
of tools and equipment
 Skills in testing
electronic components
 Work safety practices
and time management
 Problem solving skills
 Reading skills
LO2. Plan an approach for component testing
Assessment Assessment
Contents Conditions Methodologies
Criteria Methods
 Various testing  Mensuration/Mathem  The  Film Viewing  Competenc
methods are atics following  Individualized y may be
Identified based  Conversion of Units resources Learning assessed
on types of  Applied Mathematics must be  Direct Student through two
electronic  Safety provided: Laboratory or more of
components  Work Safety  Tools and Experience the
 Characteristics requirements and equipment  On-the-Job following
and economy of materials (see Training methods:
appropriateness with durability range of  Project Method  Direct
of testing  Knowledge in 5S variables) observation
methods to be application and  Working of
used during observation of area/benc application
development required timeframe h to tasks and
and on  Knowledge of proper  Electronic questions
completion is handling and componen related to
determined disposal of chemicals ts required
 Testing  Materials, tools and  Testing knowledge
methods are equipment uses and instrument  Demonstrati
considered/sele specifications s and on with oral
cted in relation  Identification of hand equipment questioning
to appropriate and power tools  Assessme  Third party
testing strategy  Proper care and use nt rating report
 Plan for testing of tools sheet  Written test
components is  Systems and  Reporting  Portfolio
developed at Processes forms
specified points
 Principles of
during
electrical/electronic
development
circuits
and on
 Identifying sources of
completion
electricity
 Required test &
 Identifying
measuring
conductors and
instruments and
insulators
tools are
prepared and  Describing resistance
checked in and identify resistors
accordance with  Supplying different
established voltage using
procedures variable power
 Records system supply
is established to  Measuring resistance
document using VOM
testing results,  Testing resistors
 Measuring current
 including and voltage using
problems and VOM
faults
 Analyzing simple
circuit using ohms
and power law
 Analyzing
series/parallel circuits
using ohms and
power law
 Describing
alternating current
circuits
 Observing waveform
 using oscilloscope
 generating waveform
in various frequency
using function
generator
 Measuring frequency
using oscilloscope
 Measuring
capacitance using
VOM
 Describing
capacitance and
identifying capacitors
 Testing capacitors
 Analyzing
series/parallel
capacitances
 Describing
inductance and
identifying inductors
 Testing inductors
 analyzing series
parallel inductors
 describing the
characteristic of
transformers
 describing and
identifying
semiconductor diode
 testing
semiconductor diode
 analyzing rectifier
circuits
 describing and
identifying bipolar
transistor
 testing bipolar
transistor
 analyzing amplifier
circuit
 analyzing multi-
vibrator circuit
 describing and
analyzing digital gate
 testing logic gates
 analyzing logic
networks
 analyzing sequence
circuits
 Work efficiently &
systematically
 Communication skills
 Use and
maintenance of tools
and equipment
 Skills in testing
electronic
components
 Work safety practices
 and time
management
 Problem solving skills
 Reading skills

LO3. Test components

Assessmen Contents Conditions Methodologie Assessment
t Criteria s Methods
Testing  Mensuration/Mathematic  The  Film Viewing  Competency
methods s following  Individualized may be
are  Conversion of Units resources Learning assessed
applied to
 Applied Mathematics must be  Direct Student through two or
ensure
that  Safety provided: Laboratory more of the
 Work Safety  Tools and Experience following
products
meet requirements and equipment  On-the-Job methods:
creative, economy of materials (see range Training  Direct
productio with durability of  Project observation of
n and  Knowledge in 5S variables) Method application to
technical application and  Working tasks and
requireme observation of required area/bench questions
nts timeframe  Electronic related to
Problems  Knowledge of proper component required
and s knowledge
handling and disposal of
faults
chemicals  Testing  Demonstratio
detected n with oral
by  Materials, tools and instruments
equipment uses and and questioning
testing
specifications equipment  Third party
are
recorded  Identification of hand and  Assessmen report
and power tools t rating  Written test
remedial  Proper care and use of sheet  Portfolio
steps tools  Reporting
taken in  Systems and Processes forms
records  Principles of
system is
electrical/electronic
documen
circuits
ted
Problems  Identifying sources of
and faults electricity
detected  Identifying conductors
during and insulators
testing are  Describing resistance
resolved in and identify resistors
accordanc  Supplying different
e with voltage using variable
agreed power supply
project or  Measuring resistance
industry
using VOM
practice
Evaluate  Testing resistors
final  Measuring current and
products voltage using VOM
against  Analyzing simple circuit
the using ohms and power
previousl law
y  Analyzing series/parallel
determin circuits using ohms and
ed power law
criteria
 Describing alternating
 Testing current circuits
process is  Observing waveform
documented using oscilloscope
and  generating waveform in
summarized various frequency using
evaluation function generator
report is  Measuring frequency
submitted to using oscilloscope
relevant
 Measuring capacitance
personnel
using VOM
 Describing capacitance
and identifying capacitors
 Testing capacitors
 Analyzing series/parallel
capacitances
 Describing inductance
and identifying inductors
 Testing inductors
 analyzing series parallel
inductors
 describing the
characteristic of
transformers
 describing and identifying
semiconductor diode
 testing semiconductor
diode
 analyzing rectifier circuits
 describing and identifying
bipolar transistor
 testing bipolar transistor
 analyzing amplifier circuit
 analyzing multi-vibrator
circuit
 describing and analyzing
digital gate
 testing logic gates
 analyzing logic networks
 analyzing sequence
circuits
 Work efficiently &
systematically
 Communication skills
 Use and maintenance of
tools and equipment
 Skills in testing electronic
components
 Work safety practices
and time management
 Problem solving skills
 Reading skills
LO4. Evaluate the testing process
Assessmen Contents Conditions Methodologie Assessment
t Criteria s Methods
Testing  Mensuration/Mathematic  The  Film Viewing  Competency
methods s following  Individualized may be
that were  Conversion of Units resources Learning assessed
successful
 Applied Mathematics must be  Direct Student through two or
and those
that led to  Safety provided: Laboratory more of the
difficulties  Work Safety  Tools and Experience following
are requirements and equipment  On-the-Job methods:
identified economy of materials (see range Training  Direct
based on with durability of  Project observation of
industry  Knowledge in 5S variables) Method application to
standards application and  Working tasks and
Testing observation of required area/bench questions
process and timeframe  Electronic related to
records required
 Knowledge of proper component
system are s knowledge
handling and disposal of
evaluated  Demonstratio
chemicals  Testing
based on n with oral
standard  Materials, tools and instruments
equipment uses and and questioning
procedures
equipment  Third party
 Test specifications
 Identification of hand and  Assessmen report
results/findin t rating  Written test
gs are
power tools
 Portfolio
documented  Proper care and use of
sheet
tools  Reporting
for
subsequent  Systems and Processes forms
components  Principles of
testing. electrical/electronic
circuits
 Identifying sources of
electricity
 Identifying conductors
and insulators
 Describing resistance
and identify resistors
 Supplying different
voltage using variable
power supply
 Measuring resistance
using VOM
 Testing resistors
 Measuring current and
voltage using VOM
 Analyzing simple circuit
using ohms and power
law
 Analyzing series/parallel
circuits using ohms and
power law
 Describing alternating
current circuits
 Observing waveform
using oscilloscope
 generating waveform in
various frequency using
function generator
 Measuring frequency
 using oscilloscope
 Measuring capacitance
using VOM
 Describing capacitance
and identifying capacitors
 Testing capacitors
 Analyzing series/parallel
capacitances
 Describing inductance
and identifying inductors
 Testing inductors
 analyzing series parallel
inductors
 describing the
characteristic of
transformers
 describing and identifying
semiconductor diode
 testing semiconductor
diode
 analyzing rectifier circuits
 describing and identifying
bipolar transistor
 testing bipolar transistor
 analyzing amplifier circuit
 analyzing multi-vibrator
circuit
 describing and analyzing
digital gate
 testing logic gates
 analyzing logic networks
 analyzing sequence
circuits
 Work efficiently &
systematically
 Communication skills
 Use and maintenance of
tools and equipment
 Skills in testing electronic
components
 Work safety practices
and time management
 Problem solving skills
 Reading skills
MODULES OF INSTRUCTION
CORE COMPETENCIES
COMPUTER SYSTEMS SERVICING NC II
UNIT OF COMPETENCY : INSTALL AND CONFIGURE COMPUTER SYSTEMS

MODULE TITLE : INSTALLING AND CONFIGURING COMPUTER SYSTEMS

MODULE DESCRIPTION : This unit covers the outcomes required in installing and
configuring desktop and workstation computers systems.
It consists of competencies to assemble computer
hardware, install operating system and drivers for
peripherals/devices, and install application software as
well as to conduct testing and documentation.

NOMINAL DURATION : 40 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

This module the students/trainees will be able to:

LO1. Assemble computer hardware

LO2. Prepare installer
LO3. Install operating system and drivers for peripherals/ devices
LO4. Install application software
LO5. Conduct testing and documentation
LO1. Assemble computer hardware
Assessment Contents Conditions Methodologies Assessment 62
Criteria Methods
 Unit  Types and  The following  Lecture  The
assembly is parts of resources MUST  Discussion assessor
planned and computers be provided: may select
 Demonstrati
prepared to Computer  Tools and test any two of
ensure operating on the
instruments
 Viewing
OH&S systems  PC or following
policies and  Windows / multimedia assessmen
workstation
procedures MAC OS X  Computer t methods
are followed /Linux peripherals/devic to
in  Peripheral es objectively
accordance devices  Appropriate OS, assess the
with systems Computer drivers and candidate:
requirements systems software  Practical
 Materials design applications/prog Demonstrat
necessary to  Computer rams ion w/ oral
complete the assembly questioning
work are procedures  Interview
identified  Installers  Portfolio
and obtained preparation
in and OS
accordance installation
with procedures
established Application
procedures and
and checked devices/drive
against rs installation
systems procedures
requirements Desktop PC
 Tools, interface/
equipment hook up
and testing procedures
devices  Power ON
needed to self-test and
carry out the BIOS
installation configuration
work are procedures
obtained in Application
accordance packages &
with use of
established application
procedures programs
and checked Multimedia
for correct systems
operation  Motherboard
and safety s
 Computer  Multimedia
hardware is storage
assembled in devices:
accordance  Video cards
with Sound cards
established  Graphical
procedures user
and systems interface
requirements Disk

63
 Basic-input- management
output-  Use of
system utilities/softw
(BIOS) are
configuration  Virtualization
is performed software
in  Disk
accordance management
with software
hardware  Anti-virus /
requirements Diagnostic
. software
 Device
drivers
 Drivers/Softw
are update
procedures
Application
software
license
agreements
Stress
testing
procedures
 5S and 3Rs
environment
al policies
 Safety
handling of
computer
parts
Assembling
computer
hardware
 Troubleshoot
ing skills
 Reading and
writing skills

LO2. Prepare installer

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
 Portable  Types and parts  The following  Lecture  The assessor
bootable of computers resources MUST  Discussion may select
devices are Computer be provided: any two of the
 Demonstrati
created in operating  Tools and test following
accordance systems on assessment
instruments
 Windows / MAC  Viewing
with  PC or workstation methods to
multimedia
software OS X /Linux  Computer objectively
manufactur  Peripheral peripherals/devices assess the
er devices  Appropriate OS, candidate:
instruction Computer drivers and  Practical
 Customized systems design software 61 Demonstratio
installers  Computer applications/progra n w/ oral
are assembly ms questioning
prepared in procedures  Interview
accordance  Installers  Portfolio
with preparation and
software OS installation

64
 utilization procedures
guide and Application and
end user devices/drivers
agreement. installation
 Installation procedures
of portable Desktop PC
applications interface/ hook
are carried up procedures
out in  Power ON self-
accordance test and BIOS
with configuration
software procedures
user guide Application
and packages & use
software of application
 license programs
Multimedia
systems
 Motherboards
 Multimedia
storage devices:
 Video cards
Sound cards
 Graphical user
interface Disk
management
 Use of
utilities/software
 Virtualization
software
 Disk
management
software
 Anti-virus /
Diagnostic
software
 Device drivers
 Drivers/Software
update
procedures
Application
software license
agreements
Stress testing
procedures
 5S and 3Rs
environmental
policies
 Safety handling
of computer
parts
Assembling
computer
hardware
 Troubleshooting
skills
 Reading and
writing skills
LO3. Install operating system and drivers for peripherals/ devices
Assessment Contents Conditions Methodologies Assessment
Criteria Methods
 Operating  Types and parts of  The  Lecture  The
system (OS) is computers following  Discussion assessor
installed in Computer resource may
accordance with operating systems s MUST  Demonstrat select any
ion
established  Windows / MAC be two of the
installation OS X /Linux provided  Viewing following
multimedia
procedures and  Peripheral devices : assessme
to comply with Computer systems  Tools nt
end-user design and test methods
requirements  Computer instrume to
 Peripherals/devi assembly nts objectivel
ces drivers are procedures  PC or y assess
installed and  Installers workstat the
configured in preparation and ion candidate
accordance with OS installation  Comput :
manufacturer’s procedures er  Practical
instructions and/or Application and peripher Demonstr
OS installation devices/drivers als/devic ation w/
procedures. installation es oral
 OS and drivers procedures  Appropri questioni
updates/patches Desktop PC ate OS, ng
are accessed and interface/ hook up drivers  Interview
installed in procedures and  Portfolio
accordance with  Power ON self-test software
manufacturer’s and BIOS applicati
recommendations configuration ons/prog
and requirements procedures rams
 On-going checks Application
of the quality of packages & use of
the work are application
undertaken in programs
accordance with Multimedia
established systems
procedures  Motherboards
 Multimedia
storage devices:
 Video cards
Sound cards
 Graphical user
interface Disk
management
 Use of
utilities/software
 Virtualization
software
 Disk management
software
 Anti-virus /
Diagnostic
software
 Device drivers
 Drivers/Software
update procedures
Application
software license
agreements Stress
testing procedures
  5S and 3Rs
environmental
policies
 Safety handling of
computer parts
Assembling
computer
hardware
 Troubleshooting
skills
 Reading and
writing skills

LO4. Install application software

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
 Application  Types and  The following  Lecture  The
software are parts of resources MUST  Discussion assessor
installed computers be provided: may select
 Demonstratio
based on Computer  Tools and test any two of
software operating n the
instruments
 Viewing
installation systems  PC or following
guides, end-  Windows / multimedia assessme
workstation
user MAC OS X  Computer nt
requirements /Linux peripherals/devic methods
and software  Peripheral es to
license devices  Appropriate OS, objectively
agreement Computer drivers and assess
 Variation to systems software the
application design applications/prog candidate:
software  Computer rams  Practical
installation is assembly Demonstr
carried out in procedures ation w/
accordance to  Installers oral
customer/clie preparation questionin
nt and OS g
requirements installation  Interview
 Software procedures  Portfolio
updates are Application
accessed and and
installed in devices/driver
accordance s installation
with procedures
manufacturer’ Desktop PC
s interface/
recommendati hook up
ons and procedures
requirements  Power ON
self-test and
BIOS
configuration
procedures
Application
packages &
use of
application
programs
Multimedia
systems
 Motherboards
 Multimedia
storage
devices:
 Video cards
Sound cards
 Graphical user
interface Disk
management
 Use of
utilities/softwa
re
 Virtualization
software
 Disk
management
software
 Anti-virus /
Diagnostic
software
 Device drivers
 Drivers/Softwa
re update
procedures
Application
software
license
agreements
Stress testing
procedures
 5S and 3Rs
environmental
policies
 Safety
handling of
computer
parts
Assembling
computer
hardware
 Troubleshooti
ng skills
 Reading and
writing skills
LO5. Conduct testing and documentation
Assessment Contents Conditions Methodologies Assessment
Criteria Methods
 Devices /  Types and  The following  Lecture  The
systems parts of resources MUST  Discussion assessor
and/or computers be provided: may select
 Demonstratio
installation is Computer  Tools and test any two of
tested to operating n the
instruments
 Viewing
determine systems  PC or following
whether it  Windows / multimedia assessme
workstation
conforms to MAC OS X  Computer nt
requirements /Linux peripherals/devic methods
 Stress test  Peripheral es to
is conducted devices  Appropriate OS, objectively
to ensure Computer drivers and assess the
reliability of systems software candidate:
equipment in design applications/prog  Practical
accordance  Computer rams Demonstr
with assembly ation w/
manufacturer procedures oral
’s  Installers questionin
instructions preparation g
and system and OS  Interview
requirements installation  Portfolio
 5S and 3Rs procedures
are followed Application
according to and
environment devices/driver
al policies s installation
 Documentati procedures
on in relation Desktop PC
to the test is interface/ hook
forwarded to up procedures
appropriate  Power ON
personnel self-test and
and/or BIOS
authority in configuration
accordance procedures
with Application
requirements packages &
use of
application
programs
Multimedia
systems
 Motherboards
 Multimedia
storage
devices:
 Video cards
Sound cards
 Graphical user
interface Disk
management
 Use of
utilities/softwar
e
 Virtualization
software
 Disk
 management
software
 Anti-virus /
Diagnostic
software
 Device drivers
 Drivers/Softwa
re update
procedures
Application
software
license
agreements
Stress testing
procedures
 5S and 3Rs
environmental
policies
 Safety
handling of
computer
parts
Assembling
computer
hardware
 Troubleshootin
g skills
 Reading and
writing skills
UNIT OF COMPETENCY : SET – UP COMPUTER NETWORKS

MODULE TITLE : SETTING – UP COMPUTER NETWORKS

MODULE DESCRIPTION : This unit covers the outcomes required in setting-up

computers networks for LANs and small-office home-office
(SOHO) systems. It consists of competencies to install
network cables, set network configuration, set router/Wi-Fi/
wireless access point/repeater configuration as well as to
inspect and test the configured computer networks.
.

NOMINAL DURATION : 40 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

This module the students/trainees will be able to:

LO1. Install network cables

LO2. Set network configuration
LO3. Set router/Wi-Fi/ wireless access point/repeater configuration
LO4. Inspect and test the configured computer networks
LO1. Install network cables
Assessment Criteria Contents Conditions Methodologies Assessmen
t Methods
 Cable routes are  Cable  The following  Lecture  The
determined and splicing resources  Discussion assessor
planned in  Cable MUST be  Demonstratio may
accordance with troubleshoo provided: n select any
network design and ting  PC or  Viewing two of the
actual installation site.  Setting-up workstation multimedia following
 Network materials and  Network assessme
necessary to complete configuring cables and nt
the work are identified skills materials methods
and obtained in  Problem  Router/Wi-Fi/  to
accordance with solving wireless objectively
established skills access assess
procedures and  Decision point/repeater the
checked against making  Tools and test candidate:
systems requirements skills instruments  Practical
 Tools, equipment  Documentat  Appropriate Demonstr
and testing devices ion skills software ation w/
needed to carry out applications/p oral
the installation work rograms questionin
are obtained in  PPE g
accordance with  Interview
established  Third
procedures and Party
checked for correct  Portfolio
operation and safety
 Appropriate
personal protective
equipment is used
and OHS policies
and procedures are
followed
 Copper cable splicing
is performed based on
Electronic Industries
Alliance/Telecommuni
cations Industry
Association (EIA/TIA)
standards
 Network cables and
cable raceway are
installed in
accordance with
established
procedures and
installation
requirements
 Installation work is
performed and is
checked to ensure no
unnecessary damage
has occurred and
complies with
requirements
 OHS standards and
5S principles are
 followed according to
enterprise
requirements
 Excess components
and materials are
disposed of based on
WEEE directives and
3Rs waste
management
program.

LO2. Set network configuration

Assessment Contents Conditions Methodologie Assessment
Criteria s Methods
 Network  Cable splicing  The following  Lecture  The
connectivity of  Cable resources MUST  Discussion assessor
each terminal troubleshootin be provided:  Demonstratio may select
is checked in g  PC or workstation n any two of
accordance  Setting-up  Network cables  Viewing the
with network and and materials multimedia following
design. configuring  Router/Wi-Fi/ assessment
 Any fault or skills wireless access methods
problem in the  Problem point/repeater  to
network solving skills  Tools and test objectively
system is  Decision instruments assess the
diagnosed and making skills  Appropriate candidate:
remedied in  Documentatio software  Practical
line with the n skills applications/progra Demonstrati
standard ms on w/ oral
operating  PPE questioning
procedures.  Interview
 Network  Third Party
interface card  Portfolio
(NIC) settings
are configured
in accordance
with network
design.
 Communicatio
n checking
between
terminals are
carried out in
accordance
with OS
network
configuration
guides
 Unplanned
events or
conditions are
responded to
in accordance
with
established
procedures
LO3. Set router/Wi-Fi/ wireless access point/repeater configuration
Assessment Criteria Contents Conditions Methodologi Assessment
es Methods
 Client Device  Cable  The following  Lecture  The
systems settings are splicing resources MUST  Discussion assessor
configured in  Cable be provided:  Demonstrati may select
accordance with troubleshoot  PC or on any two of
manufacturers’ ing workstation  Viewing the
instructions and end-  Setting-up  Network cables multimedia following
user preferences and and materials assessme
 Local area network configuring  Router/Wi-Fi/ nt
(LAN) port is skills wireless access methods
configured in  Problem point/repeater  to
accordance with solving skills  Tools and test objectively
manufacturers’  Decision instruments assess the
instructions and making skills  Appropriate candidate:
network design  Documentati software  Practical
 Wide area network on skills applications/prog Demonstra
(WAN) port is rams tion w/ oral
configured in  PPE questionin
accordance with g
manufacturers’  Interview
instructions and  Third Party
network design  Portfolio
 Wireless settings are
configured in
accordance
manufacturers’
instructions, network
design and end-user
preferences
 Security/Firewall/Adv
ance settings are
configured in
accordance with
manufacturers’
instructions and end-
user preferences
LO4. Inspect and test the configured computer networks
Assessment Assessment
Contents Conditions Methodologies
Criteria Methods
 Final inspections  Cable splicing  The following  Lecture  The
are undertaken  Cable resources MUST  Discussion assessor
to ensure that troubleshooti be provided:  Demonstration may select
the configuration ng  PC or workstation  Viewing any two of
done on the  Setting-up  Network cables multimedia the
computer and and materials following
networks configuring  Router/Wi-Fi/ assessment
conforms with skills wireless access methods
the  Problem point/repeater  to
manufacturer’s solving skills  Tools and test objectively
instruction/manu  Decision instruments assess the
al making skills  Appropriate candidate:
 Computer  Documentatio software  Practical
networks are n skills applications/progr Demonstrat
checked to ams ion w/ oral
ensure safe  PPE questioning
operation.  Interview
 4.3 Reports are  Third Party
prepared/comple  Portfolio
ted according to
company
requirements.
UNIT OF COMPETENCY : SET – UP COMPUTER SERVERS

MODULE TITLE : SETTING – UP COMPUTER SERVERS

MODULE DESCRIPTION : This unit covers the knowledge, skills and attitudes needed
to set-up computer servers for LANs and SOHO systems. It
consists of competencies to set-up user access and
configures network services as well as to perform testing,
documentation and pre-deployment procedures.
.

NOMINAL DURATION : 40 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

This module the students/trainees will be able to:

LO1. Install network cables

LO2. Set network configuration
LO3. Set router/Wi-Fi/ wireless access point/repeater configuration
LO4. Inspect and test the configured computer networks
LO1. Install network cables
Assessment Assessment
Contents Conditions Methodologies
Criteria Methods
 Cable routes  Computer  The  Lecture  The
are network concepts following  Discussion assessor
determined Network cable resources may select
and planned in installation MUST be  Demonstration any two of
accordance  Copper cable provided:  Viewing the
with network splicing and cable  PC or multimedia following
design and testing workstation assessment
actual  Fiber optic cables  Network methods
installation splicing and cables and  to
site. installation materials objectively
 Network requirements  Router/Wi- assess the
materials network design Fi/ wireless candidate:
necessary to  addressing access  Practical
complete the  subnetting point/repeat Demonstrat
work are  topology IPV4 er ion w/ oral
identified and and IPV6  Tools and questioning
obtained in  Router/Wi-Fi/ test  Interview
accordance wireless access instruments  Third Party
with point/repeater  Appropriate  Portfolio
established configuration software
procedures Network interface applications/
and checked card (NIC) programs
against settings  PPE
systems  network cables
requirements  cable
 Tools, raceways/ducts
equipment  Device systems
and testing settings
devices configuration
needed to Local area
carry out the network (LAN)
installation port configuration
work are
 Wide area
obtained in
network (WAN)
accordance
port configuration
with
Wireless settings
established
configuration
procedures
Security/Firewall/
and checked
Advance settings
for correct
configuration
operation and
Cloud computing
safety
 Network
 Appropriate
connectivity
personal
testing
protective
 Philippine
equipment is
Electrical Code
used and OHS
relevant to data
policies and
connection OHS
procedures
standards and 5S
are followed
principles
 Copper cable
 Practicing 3Rs –
splicing is
reduce, re-use,
performed
recycle/recover
based on
3Rs
Electronic
environmental
Industries
policies
 Alliance/Telec  Managing waste
ommunication from electrical
s Industry and electronic
Association equipment
(EIA/TIA) (WEEE)
standards  Cable splicing
 Network  Cable
cables and troubleshooting
cable  Setting-up and
raceway are configuring skills
installed in  Problem solving
accordance skills
with  Decision making
established skills
procedures  Documentation
and skills
installation
requirements
 Installation
work is
performed and
is checked to
ensure no
unnecessary
damage has
occurred and
complies with
requirements
 OHS
standards and
5S principles
are followed
according to
enterprise
requirements
 Excess
components
and materials
are disposed
of based on
WEEE
directives and
3Rs waste
management
program.
LO2. Set network configuration
Assessment Contents Conditions Methodologies Assessment
Criteria Methods
 Network  Computer  The  Lecture  The
connectivity of network concepts following  Discussion assessor
each terminal is Network cable resources may
checked in installation MUST be  Demonstration select any
accordance with  Copper cable provided:  Viewing two of the
network design. splicing and cable  PC or multimedia following
 Any fault or testing workstation assessme
problem in the  Fiber optic cables  Network nt
network system splicing and cables and methods
is diagnosed installation materials  to
and remedied in requirements  Router/Wi- objectively
line with the network design Fi/ wireless assess
standard  addressing access the
operating  subnetting point/repeat candidate:
procedures.  topology IPV4 er  Practical
 Network and IPV6  Tools and Demonstr
interface card  Router/Wi-Fi/ test ation w/
(NIC) settings wireless access instruments oral
are configured point/repeater  Appropriate questionin
in accordance configuration software g
with network Network interface applications/  Interview
design. card (NIC) programs  Third
 Communication settings  PPE Party
checking  network cables  Portfolio
between  cable
terminals are raceways/ducts
carried out in  Device systems
accordance with settings
OS network configuration
configuration Local area
guides network (LAN)
 Unplanned port configuration
events or  Wide area
conditions are network (WAN)
responded to in port configuration
accordance with Wireless settings
established configuration
procedures Security/Firewall/
Advance settings
configuration
Cloud computing
 Network
connectivity
testing
 Philippine
Electrical Code
relevant to data
connection OHS
standards and 5S
principles
 Practicing 3Rs –
reduce, re-use,
recycle/recover
3Rs
environmental
 policies
 Managing waste
from electrical
and electronic
equipment
(WEEE)
 Cable splicing
 Cable
troubleshooting
 Setting-up and
configuring skills
 Problem solving
skills
 Decision making
skills
 Documentation
skills

LO3. Set router/Wi-Fi/ wireless access point/repeater configuration

Assessment Assessment
Contents Conditions Methodologies
Criteria Methods
 Client Device  Computer network  The  Lecture  The
systems settings concepts Network following  Discussion assessor
are configured cable installation resources may
 Demonstration
in accordance  Copper cable MUST be select any
with splicing and cable provided:  Viewing two of the
manufacturers’ testing  PC or multimedia following
instructions and  Fiber optic cables workstatio assessme
end- user splicing and n nt
preferences installation  Network methods
 Local area requirements cables and  to
network (LAN) network design materials objectivel
port is  addressing  Router/Wi- y assess
configured in  subnetting Fi/ the
accordance with  topology IPV4 and wireless candidate:
manufacturers’ IPV6 access  Practical
instructions and  Router/Wi-Fi/ point/repe Demonstr
network design wireless access ater ation w/
 Wide area point/repeater  Tools and oral
network (WAN) configuration test questionin
port is Network interface instrument g
configured in card (NIC) settings s  Interview
accordance with  network cables  Appropriat  Third
manufacturers’  cable e software Party
instructions and raceways/ducts application  Portfolio
network design  Device systems s/program
 Wireless settings s
settings are configuration Local  PPE
configured in area network (LAN)
accordance port configuration
manufacturers’  Wide area network
instructions, (WAN) port
network design configuration
and end-user Wireless settings
preferences configuration
 Security/Firewall
Security/Firewall/Ad
/Advance vance settings
settings are configuration Cloud
configured in computing
accordance with  Network
manufacturers’ connectivity testing
instructions and  Philippine Electrical
end- user Code relevant to
preferences. data connection
OHS standards and
5S principles
 Practicing 3Rs –
reduce, re-use,
recycle/recover 3Rs
environmental
policies
 Managing waste
from electrical and
electronic
equipment (WEEE)
 Cable splicing
 Cable
troubleshooting
 Setting-up and
configuring skills
 Problem solving
skills
 Decision making
skills
 Documentation
skills
LO4. Inspect and test the configured computer networks
Assessment Contents Conditions Methodologi Assessmen
Criteria es t Methods
 Final  Computer network  The  Lecture  The
inspections concepts Network following  Discussion assessor
are cable installation resources may
 Demonstrati
undertaken to  Copper cable splicing MUST be select any
ensure that provided: on two of the
and cable testing
the  Fiber optic cables  PC or  Viewing following
configuration splicing and workstation multimedia assessme
done on the installation  Network nt
computer requirements network cables and methods
networks design materials  to
conforms with  addressing  Router/Wi-Fi/ objectivel
the  subnetting wireless y assess
manufacturer’  topology IPV4 and access the
s IPV6 point/repeate candidate
instruction/ma  Router/Wi-Fi/ wireless r :
nual access point/repeater  Tools and  Practical
 Computer configuration Network test Demonstr
networks are interface card (NIC) instruments ation w/
checked to settings  Appropriate oral
ensure safe  network cables software questioni
operation.  cable raceways/ducts applications/ ng
 Reports are  Interview
 Device systems programs
prepared/com
settings configuration  PPE  Third
pleted Party
Local area network
according to
(LAN) port  Portfolio
company
configuration
requirements.
 Wide area network
(WAN) port
configuration Wireless
settings configuration
Security/Firewall/Adva
nce settings
configuration Cloud
computing
 Network connectivity
testing
 Philippine Electrical
Code relevant to data
connection OHS
standards and 5S
principles
 Practicing 3Rs –
reduce, re-use,
recycle/recover 3Rs
environmental policies
 Managing waste from
electrical and
electronic equipment
(WEEE)
 Cable splicing
 Cable troubleshooting
 Setting-up and
configuring skills
 Problem solving skills
 Decision making skills
 Documentation skills
UNIT OF COMPETENCY : SET-UP COMPUTER SERVERS

MODULE TITLE : SETTING-UP COMPUTER SERVERS

MODULE DESCRIPTION : This unit covers the knowledge, skills and attitudes needed
to set-up computer servers for LANs and SOHO systems. It
consists of competencies to set-up user access and
configures network services as well as to perform testing,
documentation and pre-deployment procedures.

NOMINAL DURATION : 40 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

This module the students/trainees will be able to:

LO1. Set-up user access

LO2. Configure network services
LO3. Perform testing, documentation and pre- deployment procedures
LO1. Set-up user access
Assessment Contents Conditions Methodologies Assessment
Criteria Methods
 User folder is  Network operating  The following  Lecture  The
created in system (NOS) features resources  Discussion assessor
accordance Computer servers and MUST be  Demonstration may select
with network functions provided:  Viewing any two of
operating  Types of Network  PC or multimedia the
system (NOS) services workstation following
features  User access level network and assessment
 User access configuration server methods to
level is  Network services  Network objectively
configured configuration operating assess the
based on NOS  2.5.1. configuring web system candidate:
features and services (NOS)  Practical
established  2.5.2. configuring file  Network Demonstrati
network sharing services printer on w/ oral
access  2.5.3. configuring print  Tools and questioning
policies/end- sharing services test  Interview
user  Web instruments  Portfolio
requirements. applications/technologie  Appropriate
 Security check s software
is performed  Setting-up client/user applications/p
in accordance access and security rograms
with  Setting-up and
established configuring servers
network
 Installing and
access
configuring
policies/end-
modules/add-ons
user
 Configuration of
requirements.
network services
 Testing procedures
 Pre-deployment
procedures and
practices
 Enterprise policies and
procedures
 End user requirements
 Enterprise policies and
procedures
 Documentation and
making reports
 Setting-up and
configuring servers
Problem solving skills
 Decision making skills
Reading and writing
skills
LO2. Configure network services
Assessment Contents Conditions Methodologies Assessment
Criteria Methods
N  Network operating  The  Lecture  The
o system (NOS) features following  Discussion assessor
r Computer servers and resources  Demonstratio may select
m functions MUST be n any two of
a  Types of Network provided:  Viewing the
l services  PC or multimedia following
 User access level workstation assessment
f methods to
configuration network and
u
n  Network services server objectively
c configuration  Network assess the
t  2.5.1. configuring web operating candidate:
i services system  Practical
o  2.5.2. configuring file (NOS) Demonstrat
n sharing services  Network ion w/ oral
s  2.5.3. configuring print printer questioning
sharing services  Tools and  Interview
o
 Web test  Portfolio
f instruments
applications/technologie
s  Appropriate
s
e  Setting-up client/user software
r access and security applications/
v  Setting-up and programs
e configuring servers
r  Installing and
configuring
a modules/add-ons
r
 Configuration of
e
network services
c  Testing procedures
h  Pre-deployment
e procedures and
c practices
k  Enterprise policies and
e procedures
d  End user requirements
 Enterprise policies and
i
procedures
n
 Documentation and
a making reports
c  Setting-up and
c configuring servers
o Problem solving skills
r  Decision making skills
d Reading and writing
a skills
n
c
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LO3. Perform testing, documentation and pre- deployment procedures

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
P  Network operating  The  Lecture  The
r system (NOS) following  Discussion assessor
e features Computer resources  Demonstration may select
- servers and functions MUST be  Viewing any two of
d  Types of Network provided: multimedia the
e services  PC or following
p
 User access level workstation assessment
l methods to
configuration network and
o
y  Network services server objectively
m configuration  Network assess the
e  2.5.1. configuring web operating candidate:
n services system  Practical
t  2.5.2. configuring file (NOS) Demonstrati
sharing services  Network on w/ oral
p  2.5.3. configuring print printer questioning
r sharing services  Tools and  Interview
o
 Web test  Portfolio
c instruments
e
applications/technolog
ies  Appropriate
d
u  Setting-up client/user software
r access and security applications/
e  Setting-up and programs
s configuring servers
 Installing and
i configuring
s modules/add-ons
 Configuration of
u
n
network services
d  Testing procedures
e  Pre-deployment
r procedures and
t practices
a  Enterprise policies
k and procedures
e  End user
n requirements
 Enterprise policies
b
a and procedures
s  Documentation and
e making reports
d  Setting-up and
configuring servers
o Problem solving skills
n  Decision making skills
Reading and writing
e skills
n
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r
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s
e

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 Reports are
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procedures.

UNIT OF COMPETENCY : MAINTAIN AND REPAIR COMPUTER AND NETWORKS

MODULE TITLE : MAINTAINING AND REPAIRING COMPUTER AND
NETWORKS

MODULE DESCRIPTION : This unit covers the knowledge, skills and attitudes needed
to maintain and service computer systems and networks..

NOMINAL DURATION : 40 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

This module the students/trainees will be able to:

LO1. Plan and prepare for maintenance and repair

LO2. Maintain computer systems and networks
LO3. Diagnose faults of computer systems and networks
LO4. Rectify/correct defects in computer systems and networks
LO5. Inspect and test the computer systems and networks

LO1. Plan and prepare for maintenance and repair

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
 Maintenance  Includes but not  The  Lecture  The
and/or limited to: following  Discussion assessor
Diagnosis of  Planning and resources  Demonstration must select
faults is preparing for MUST be  Viewing two of the
planned and maintenance provided: multimedia following
prepared in  Computer  Tools assessment
line with job systems  Computers methods to
requirements. maintenance and objectively
 Tools, procedures peripherals assess the
equipment  PC systems  Test candidate:
and testing  Computer instrument  Observation
devices operations s with oral
needed for the  Electronic fault  Materials Questioning
maintenance findings  PPE  Interview
are obtained  Use and  Technical  Portfolio
and checked operation of manuals
for correct tools,
operation and instruments and
safety testing devices
 Materials  Occupational
necessary to health and
complete the safety policies
work are and procedures
obtained in  Job service
accordance order forms or
with checklist
established  Problem solving
procedures in emergency
and checked situation
against job
 Procedures in
requirements.
maintenance
 OHS policies scheduling
and
 Preventive
procedures
maintenance of
are followed in
computer
line with job
system and
requirements.
network
 Computer
 Operating
systems and
system update
networks for
maintenance  Back-up
are checked scheduling
against  Creating restore
job/service point
order or  Guarding
instructions against virus
and  Cleaning
specifications. computer
systems and
networks
 Diagnostic
procedures
 Identifying and
isolating
faults/problems
 Diagnostic
software utilities
 Gathering of
information
 Accomplished
 forms
 Diagnostic
reports
 Proposal
reports
 Defects in
computer
systems and
networks
 Troubleshooting
and repair
techniques
 Problem solving
in emergency
situation
 Corrective
action
 Hardware
configuration
 Software
configuration
 Testing
methods and
procedures
 Documentation
and making
reports
 Waste
management
 OHS standards
and 5S
principles
 Practicing 3Rs
– reduce, re-
use,
recycle/recover
 3Rs
environmental
policies
 Managing
waste from
electrical and
electronic
equipment
(WEEE)
 Reading skills
required to
interpret work
instructions
 Communication
skills needed to
interpret and
define work
procedures
 Problem solving
in emergency
situation
 Network
Cabling
 Connecting
 computers to
wired and
wireless LAN
 Removing
viruses from
infected
machines

LO2. Maintain computer systems and networks

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
 Appropriate  Includes but not  The  Lecture  The
personal limited to: following  Discussion assessor
protective  Planning and resources  Demonstration must select
equipment is used preparing for MUST be  Viewing two of the
in line with maintenance provided: multimedia following
standard  Computer  Tools assessment
procedures. systems  Computers methods to
 Normal function of maintenance and objectively
computer systems procedures peripherals assess the
and networks are  PC systems  Test candidate:
checked in  Computer instrument  Observation
accordance with operations s with oral
manufacturer’s  Electronic fault  Materials Questioning
instructions. findings  PPE  Interview
 Scheduled/periodic  Use and  Technical  Portfolio
maintenance is operation of manuals
performed in tools,
accordance with instruments and
manufacturer’s testing devices
requirements.  Occupational
 Where necessary, health and
needed safety policies
repairs/replacemen and procedures
ts are made in  Job service
accordance with order forms or
established checklist
procedures.  Problem solving
 Unplanned events in emergency
or conditions are situation
responded to in  Procedures in
accordance with maintenance
established scheduling
procedures
 Preventive
maintenance of
computer
system and
network
 Operating
system update
 Back-up
scheduling
 Creating restore
point
 Guarding
against virus
 Cleaning
computer
systems and
 networks
 Diagnostic
procedures
 Identifying and
isolating
faults/problems
 Diagnostic
software utilities
 Gathering of
information
 Accomplished
forms
 Diagnostic
reports
 Proposal
reports
 Defects in
computer
systems and
networks
 Troubleshooting
and repair
techniques
 Problem solving
in emergency
situation
 Corrective
action
 Hardware
configuration
 Software
configuration
 Testing
methods and
procedures
 Documentation
and making
reports
 Waste
management
 OHS standards
and 5S
principles
 Practicing 3Rs
– reduce, re-
use,
recycle/recover
 3Rs
environmental
policies
 Managing
waste from
electrical and
electronic
equipment
(WEEE)
 Reading skills
required to
interpret work
instructions
  Communication
skills needed to
interpret and
define work
procedures
 Problem solving
in emergency
situation
 Network
Cabling
 Connecting
computers to
wired and
wireless LAN
 Removing
viruses from
infected
machines

LO3. Diagnose faults of computer systems and networks

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
 Appropriate  Includes but not  The  Lecture  The
personal limited to: following  Discussion assessor
protective  Planning and resources  Demonstration must select
equipment is preparing for MUST be  Viewing two of the
used in line maintenance provided: multimedia following
with standard  Computer  Tools assessment
procedures. systems  Computers methods to
 Faults or maintenance and objectively
problems in procedures peripherals assess the
the computer  PC systems  Test candidate:
systems and  Computer instrument  Observation
networks are operations s with oral
diagnosed  Electronic fault  Materials Questioning
according to findings  PPE  Interview
requirements  Use and  Technical  Portfolio
and in line operation of manuals
with the tools,
standard instruments and
procedures. testing devices
 Contingency  Occupational
measures are health and
managed and safety policies
implemented and procedures
in accordance  Job service
with order forms or
established checklist
procedures  Problem solving
 Unplanned
in emergency
events or situation
conditions are
 Procedures in
responded to
maintenance
in accordance
scheduling
with
 Preventive
established
maintenance of
procedures
computer
system and
 network
 Operating
system update
 Back-up
scheduling
 Creating restore
point
 Guarding
against virus
 Cleaning
computer
systems and
networks
 Diagnostic
procedures
 Identifying and
isolating
faults/problems
 Diagnostic
software utilities
 Gathering of
information
 Accomplished
forms
 Diagnostic
reports
 Proposal
reports
 Defects in
computer
systems and
networks
 Troubleshooting
and repair
techniques
 Problem solving
in emergency
situation
 Corrective
action
 Hardware
configuration
 Software
configuration
 Testing
methods and
procedures
 Documentation
and making
reports
 Waste
management
 OHS standards
and 5S
principles
 Practicing 3Rs
– reduce, re-
use,
recycle/recover
  3Rs
environmental
policies
 Managing
waste from
electrical and
electronic
equipment
(WEEE)
 Reading skills
required to
interpret work
instructions
 Communication
skills needed to
interpret and
define work
procedures
 Problem solving
in emergency
situation
 Network
Cabling
 Connecting
computers to
wired and
wireless LAN
 Removing
viruses from
infected
machines

LO4. Rectify/correct defects in computer systems and networks

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
 Appropriate  Includes but not  The  Lecture  The
personal limited to: following  Discussion assessor
protective  Planning and resources  Demonstration must select
equipment is preparing for MUST be  Viewing two of the
used in line maintenance provided: multimedia following
with standard  Computer  Tools assessment
procedures. systems  Computers methods to
 Defective maintenance and objectively
components procedures peripherals assess the
or parts are  PC systems  Test candidate:
replaced or  Computer instrument  Observation
corrected operations s with oral
without  Electronic fault  Materials Questioning
damage to the findings  PPE  Interview
surrounding  Use and  Technical  Portfolio
environment operation of manuals
or services tools,
 Adjustments, instruments and
if necessary testing devices
are made in  Occupational
accordance health and
with safety policies
established and procedures
procedures  Job service
 Unplanned order forms or
events or checklist
conditions are  Problem solving
responded to in emergency
in accordance situation
with  Procedures in
established maintenance
procedures. scheduling
 Preventive
maintenance of
computer
system and
network
 Operating
system update
 Back-up
scheduling
 Creating restore
point
 Guarding
against virus
 Cleaning
computer
systems and
networks
 Diagnostic
procedures
 Identifying and
isolating
faults/problems
 Diagnostic
software utilities
 Gathering of
information
 Accomplished
forms
 Diagnostic
reports
 Proposal
reports
 Defects in
computer
systems and
networks
 Troubleshooting
and repair
techniques
 Problem solving
in emergency
situation
 Corrective
action
 Hardware
configuration
 Software
configuration
 Testing
methods and
procedures
 Documentation
and making
reports
 Waste
management
 OHS standards
and 5S
principles
 Practicing 3Rs
– reduce, re-
use,
recycle/recover
 3Rs
environmental
policies
 Managing
waste from
electrical and
electronic
equipment
(WEEE)
 Reading skills
required to
interpret work
instructions
 Communication
skills needed to
interpret and
define work
procedures
 Problem solving
in emergency
situation
 Network
Cabling
 Connecting
computers to
wired and
wireless LAN
 Removing
viruses from
infected
machines
LO5. Inspect and test the computer systems and networks
Assessment Assessment
Contents Conditions Methodologies
Criteria Methods
 Final  Includes but not  The following  Lecture  The
inspections are limited to: resources  Discussion assessor
undertaken to  Planning and MUST be  Demonstration must select
ensure that the preparing for provided:  Viewing two of the
testing maintenance  Tools multimedia following
conducted on  Computer systems  Computers assessmen
the device maintenance and t methods
conforms with procedures peripherals to
the  PC systems  Test objectively
manufacturer’s  Computer instruments assess the
instruction/manu operations  Materials candidate:
al  Electronic fault  PPE  Observatio
 Computer findings  Technical n with oral
systems and  Use and operation manuals Questionin
networks are of tools, g
checked/tested instruments and  Interview
to ensure safe testing devices  Portfolio
operation.  Occupational
 OHS standards health and safety
and 5S policies and
principles are procedures
followed  Job service order
according to forms or checklist
enterprise  Problem solving in
policies emergency
 Work site is situation
cleaned and  Procedures in
cleared of all maintenance
debris and left in scheduling
safe condition in
 Preventive
accordance with
maintenance of
company
computer system
procedures
and network
 Excess
 Operating system
components
update
and materials
 Back-up scheduling
are disposed of
based on  Creating restore
WEEE point
directives and  Guarding against
3Rs waste virus
management  Cleaning computer
program. systems and
 Report is networks
prepared and  Diagnostic
completed procedures
according to  Identifying and
company isolating
requirements faults/problems
 Diagnostic software
utilities
 Gathering of
information
 Accomplished
forms
 Diagnostic reports
 Proposal reports
 Defects in
computer systems
and networks
 Troubleshooting
and repair
techniques
 Problem solving in
emergency
situation
 Corrective action
 Hardware
configuration
 Software
configuration
 Testing methods
and procedures
 Documentation and
making reports
 Waste
management
 OHS standards
and 5S principles
 Practicing 3Rs –
reduce, re-use,
recycle/recover
 3Rs environmental
policies
 Managing waste
from electrical and
electronic
equipment (WEEE)
 Reading skills
required to interpret
work instructions
 Communication
skills needed to
interpret and define
work procedures
 Problem solving in
emergency
situation
 Network Cabling
 Connecting
computers to wired
and wireless LAN
 Removing viruses
from infected
machines