JORDAN L.
NGUYEN, CISSP
Jordan is a Senior Information Technology professional with 20 years career track record of outstanding
accomplishments providing Enterprise solutions. Technical lead for a number of Enterprise projects including
application upgrades, migrations and implementations. Jordan has extensive experience in networking,
systems architecture, configuration management, and systems administration. Jordan is an expert in ERP system,
Application Security, Database Security, Network Security, and Risk and Compliance Management.
P R O FE S S I O N AL E XPE RI E N CE
Saint Paul School District
Business Systems Support Manager
Length of Service: 4 years November 2010 – Present
Supervise and direct Application Services team to provide ERP solutions, business
applications, data warehousing/ BI and customized IT solutions for the district operations.
Responsible for client management, application architecture, analysis and design,
product management, application development, integration, deployment, and
application and database security. Perform risk assessment, vulnerability assessment
and application and database security assessment. Established industry standard processes
based on ITIL/ISO 20K for development, documentation and quality assurance. Lead the
Security Technical integration of technologies, designed services and systems including Hardware,
Software, Database, Security, Change Management, and Disaster Recovery.
Application Security
Provided recommendations for updating Information Security policies
Risk Management
and standards
Windows / Linux
Apply Information Assurance policies, standards, and procedures to ensure
VPN (SSL and
systems compliance
IPSec)
Identify system vulnerabilities and the corrective actions required
Firewalls and IDP’s
Maintain logs, control access, and enable security features to maintain the
Data Encryption
security of systems or data
Identity Management
Optimize and manage Issues, Risk and Change Processes to ITIL model industry
IT Infrastructure best practices
Virtualization Risk assessment, business process re-engineering, vulnerability assessment and
Technologies general applications and databases security
Develop and maintain numerous information security risk assessment and
Programing Language management methodologies
Perform Vulnerability Assessments on projects
C++ Perform Vendor security assessment
.Net Identify potential risk, consult on correcting or reducing risk
VB Provide policy recommendations to customers
Java script Introduced change management policies and procedures for infrastructure
SQL changes reducing the number of unscheduled or unplanned outages
Powershell Collaborated with stakeholders to implement company wide security
measures and business continuity planning
Proactively monitor and support the health, performance, and integrity
of the Oracle and MS SQL databases
Perform database and web applicationsecurity assessment
Perform external and internal vulnerability scanning with Tenable’s Nessus
10126 Florida Cir N - B r o o k l y n P a r k - M N 5 5 4 45
612 - 6 70 - 8549 | Jordan@igobe.com
JORDAN L. NGUYEN
Hardware Saint Paul School District
Network / IS Administrator
Cisco Length of Service: 8 years July 2002 – November 2010
IBM
Oracle Responsible to support and maintain Datacenter, Cisco switches and routers.
DELL Collaborated with cross-functional staff to coordinate the technical requirements,
implementation, and security of all applications. Optimize and manage Issues,
Risk and Change Processes to ITIL model industry best practices. Interfaced daily
with client users district-wide to address a range of technical issues and concerns.
Implemented systems that improved CIA security model to enhance efficiency
and establish scalability for future growth.
Monitor and administer Network, Application and Database security
Installed, configured, and administration Windows and Linux
Installed, configured, and administration Cisco routers and switches
Proactively monitor systems for optimum performance and capacity
constraints
Oversee backup, clustering, mirroring, replication and failover
Analyze the data stored in the database and make recommendations
relating to performance and efficiency
Established procedure to perform code migrations to Dev, Test and
Production instances
Provide expertise in SQL tuning in a production environment including
recommendations on changes to optimize application performance
Establish coding standards for SQL, stored procedures, triggers, and
logical and physical schema design, and enforce them within the
development staff
Lead database administrator supporting large, enterprise deployments of
multiple instances of databases
Extensive experience in backup and recovery, clustering, mirroring,
replication and failover
Minneapolis School District
Network / Database Administrator
Length of Service: 3.5 years February 1999 – July 2002
Managed daily operations to ensure network security, software systems and applications
perform to the highest service level and secured. Experienced configuring, testing,
deploying, monitoring, maintaining and troubleshooting network components and
security devices. Managed network security including virus defense, security policies,
threat mitigation, log collection, remote access, firewall configuration. Conducting
vulnerability scans and analysis of various security technologies, and performing
Unix/Windows server administration support. Monitored network security using
intrusion detection in addition to prepare and analyze network performance reports.
Maintenance of network equipment and infrastructure including routers, switches,
and firewalls.
Lead DBA responsible for the installation, upgrade and support Oracle and
MS SQL databases
10126 Florida Cir N - B r o o k l y n P a r k - M N 5 5 4 45
612 - 6 70 - 8549 | Jordan@igobe.com
JORDAN L. NGUYEN
Installation, configuration, and administration of Windows and Unix/Linux
Education Datacenter System administration
Planed and performed Disaster Recovery for all aplications
Master of Software Oversee backup, clustering, mirroring, replication and failover
Systems - University Worked closely with management to define project goals, developed business
of Saint Thomas plans, and led the success of critical system installation and data migration
projects
Served as primary point of contact on a 24/7 basis for Network Operations,
Master of Computer Operations, Database Management, and security incident
International
Management - Electrus Federal Credit Union
University of Saint Technology Administrator
Thomas Length of Service: 1.5 years July 1997 – February 1999
Bachelor of Science - Directed all IT functions including planning and prioritization, security of applications and
American National infrastructure, application support, application development, application server, phone
University system administration, and network administration. Responsible for IT architecture
planning and delivery of leading edge IT solutions for banking. Collaborated with
organization executive leads to define and manage organizational risk tolerance. Provided
Volunteer the organization with a company risk framework meeting company, regulatory, and
partner expectations. Directed security and risk related projects from inception to
completion. Successfully delivered Y2K compliance project, which passed all
AmeriCorp member requirements based on federal guidelines for banking system.
Managed banking system
ACH administrator
Managed all banking related systems and applications
Directed security and risk related projects from inception to completion
Managed vendor relationshipsProactively managed future direction of
product, upcoming enhancements, and other customer experiences
Installed, configured, and managed AIX, Windows, and MS SQL
databases for banking systems
Managed vendor relationships
Proactively managed future direction of product, upcoming enhancements,
customer service model, product limitations and other customer
experiences
Last updated: December 16, 2014
10126 Florida Cir N - B r o o k l y n P a r k - M N 5 5 4 45
612 - 6 70 - 8549 | Jordan@igobe.com
JORDAN L. NGUYEN
10126 Florida Cir N - B r o o k l y n P a r k - M N 5 5 4 45
612 - 6 70 - 8549 | Jordan@igobe.com
