WOMEN

EMPOWERMENT

EDUCATION

LIVELIHOOD HEALTH CARE

EMPOWERING CHILD FOR

GRASSROOTS CHILD

ImFact18
ImFact 18

Annual Review Report

2017-18
CONTENTS

CONTENTS
06 Message from the Executive Trustee 42 Women Empowerment

08 Reach & Presence 52 Child for Child

10 Highlights of the Year 55 Empowering Grassroots

12 Education 58 Awards & Recognition

22 Livelihood 60 Financials

32 Health Care 64 Supporters

31

43
12

37
 VISION & MISSION

VISION
Work as a catalyst in bringing sustainable change in
the lives of underprivileged children, youth and women,
OUR BELIEF
with a life-cycle approach of development
Smile Foundation believes
Enable the civil society across the world to that unless members of the
engage proactively in the change process civil society are involved
through the philosophy of civic driven change proactively in the process of
development, sustainable
Adopt highest standards of governance change will not happen.
to emerge as a leading knowledge and technology
driven, innovative and scalable international Believing in this principle of
development organisation ‘Civic Driven Change’,
Smile Foundation sensitises
the civil society in order to
make them partners in its
MISSION mission.
To empower underprivileged children, youth and women
through relevant education, innovative healthcare
and market-focused livelihood programmes

Deploy best possible methodology and technology for

achieving ideal SROI (social return on investment), to
practice and promote good governance

To link business competitiveness of the corporate with

social development initiatives

To sensitize privileged children, youth and citizens in

general to promote Civic Driven Change
MESSAGE FROM THE EXECUTIVE TRUSTEE

MESSAGE FROM THE EXECUTIVE TRUSTEE

“It begins with the civil society – when people about. Armed with information, access and
initiate positive actions, actions that can change opinion, today ordinary people are leading
lives and the course of history.” movements of social change from the front.
Across the globe, Internet has provided power in
The technological revolution of the last two the hands of people at the bottom of the
decades has been a defining moment in history pyramid, on the one hand, and at the same
– not only increasing awareness levels across the time, has been instrumental in making the upper
socio-economic hierarchy, but also providing an parts of this pyramid aware of vital social issues.
avenue to stage the views of the voiceless Together, these two are making a certain
masses. The civil society is gradually gaining positive change in the society driven by civil
ownership over the change that is to be brought society itself.

06 ImFact'18 | SMILE Annual Report

 MESSAGE FROM THE EXECUTIVE TRUSTEE

With the civil society strengthening and taking society in the process of bringing sustainable
on the baton of social change, the onus has also change at the grassroots. In a journey of over 15
come on businesses and governments to focus years, Smile Foundation has directly impacted
on social responsibility as one of their primary the lives of more than 1.5 million children and
agenda. their families. This has only been possible through
meaningful collaboration and positive
Businesses are gradually waking up to aware
partnerships.
consumers and have realized that to survive and
thrive in this changing world, they need to be In 2017-18, we added another beautiful chapter
responsible towards the community. to our journey – exploring new paths, setting new
Philanthropy has moved on from being an act of benchmarks, rising up to challenges, charged
charity to a business necessity. But just like with the determination to bring real and long
government alone cannot solve all social lasting change in the lives of the vulnerable and
problems, businesses cannot either. Businesses deserving children and families in the remotest
have the resources and the technology, civil parts of the country.
society organisations have the ground
ImFact'18 captures the best of our journey,
knowledge and the community rapport, and
bringing alive some of the most memorable
governments have the bandwidth and reach.
moments and the most inspiring narratives
They are all spokes in a wheel, and when all work
through these pages. Hope you will find it an
together, the cycle of change moves forward.
engaging read!
In this context, collaboration and convergence
appear to have become a necessity, and are
no longer a choice.

At Smile Foundation, we have always

acknowledged the possibilities and potential of
ra
this phenomenon. Civic Driven Change has
been a founding principle of the organisation.
Santanu Mish
Along with our work at the grassroots, we have Santanu Mishra
been making consistent efforts to sensitise and Co-Founder & Executive Trustee
involve corporate, local government bodies,
(On behalf of Smile Foundation’s Board of Trustees)
individuals, institutions, media and the larger civil

ImFact'18 | SMILE Annual Report 07

REACH AND PRESENCE

CHILDREN AND FAMILIES:

LIFECYCLE APPROACH

Beginning in the corridors of education, Smile Foundation adopted a lifecycle

approach and extended its thematic areas of intervention by supporting family health,
livelihood, and women empowerment.

Children, their families and the community become the target group for Smile
Foundation's activities as child education cannot be done in isolation, without ensuring
the welfare of the whole family. Following the lifecycle approach, Smile Foundation
has directly impacted the lives of over 1.5 million children and families so far.

IMPACT SO FAR

EDUCATION HEALTH CARE LIVELIHOOD WOMEN

More than Over 42,000 EMPOWERMENT
200,000 1,000,000 youth Over
children people trained & 5,00,000
provided provided 25,000 women &
education healthcare placed girl children
benefitted

08 ImFact'18 | SMILE Annual Report

 REACH AND PRESENCE

IMPACT 2017-18

350+ Projects
1000+ Villages
25 States
750,000 Children
and families

ImFact'18 | SMILE Annual Report 09

HIGHLIGHTS OF THE YEAR

HIGHLIGHTS OF THE YEAR

April May June

Mega Health Camp was Co-Founder & Executive New STeP centre was
conducted under the Smile on Trustee of Smile Foundation – launched with support from
Wheels project in Bilaspur, Mr Santanu Mishra was Thyssenkrupp, training 120
Himachal Pradesh, benefitting felicitated with the CSR Person youth from the Sunkadakatte
more than 3000 people. Over of The Year Award for “having slum area in Bengaluru, in
500 eye tests and cataract created a sustained impact of market-oriented job skills to
surgeries were conducted, more than 15 years in the CSR enhance their employability in
restoring the eyesight of many sector” by SPO India. retail and service sectors.
elderly in need.

October November December

400 sailors of Indian Navy His Holiness The Dalai Lama The 3rd edition of the Smile
Service Chennai joined hands launched “The World of International Film Festival for
with Smile Foundation to Children”, Smile Foundation's Children and Youth (SIFFCY)
celebrate the Joy of Giving special initiative aimed at was held at the Siri Fort
Week, and contributed to bringing together privileged Auditorium in New Delhi,
support the education of and underprivileged children showcasing 120+ critically
children of 200 children at a and inspiring them to build a acclaimed films from over 50
Mission Education centre in better world. countries to 15,000 children.
Dharavi, Mumbai.

10 ImFact'18 | SMILE Annual Report

 HIGHLIGHTS OF THE YEAR

July August September

Convocation Ceremony of 22 leaders of grassroots Leaving their boardrooms,
Smile Foundation's Vocational initiatives from Jharkhand, leading names from the
Training Programme, Delhi, Uttar Pradesh, Andhra corporate world cooked,
supported by PepsiCo Pradesh, Tamil Nadu, contested and raised
Foundation, was held in Himachal Pradesh, and awareness and support for
Mamandur, Tamil Nadu. 235 Karnataka attended a 5-day nutrition of less privileged
women received course residential capacity building children at Smile Foundation's
completion certificates and a programme under Change unique charity cook-out "Cook
sewing machine each. the Game Academy initiative. for a Smile".

January February March

Over 1000 volunteers and Smile Foundation was The 12th edition of Smile
corporate employees ran to conferred the GuideStar India Foundation's charity fashion
support the cause of child – NGO Transparency Award show Ramp for Champs was
education with Smile for “adopting comprehensive held, where girl children from
Foundation at the Mumbai transparency, accountability Smile walked the ramp and
Marathon 2018. Their support and good governance confidently matched steps
ensured education of over procedures with an exemplary with over 30 eminent
1500 children under Mission level of public disclosure”. personalities and influencers.
Education programme.

ImFact'18 | SMILE Annual Report 11

EDUCATION

Smile Foundation's flagship

programme Mission
Education provides quality
education, healthcare and
nutrition support to socio-
economically disadvantaged
and out-of-school children in
remote villages, tribal belts
and unreached slums across
India. The programme was
initiated in 2002 with the
belief that whether we are
addressing healthcare,
poverty, population control,
unemployment or human
rights, there is no better place
to start than in the corridors of
education.
EDUCATION

DURING THE YEAR

27,710
Children provided education
261
Projects
22
States

Education is both the means as well as the end to a medical check-ups and quarterly health camps
better life; means, because it empowers an individual to conducted for the children at all Mission Education
earn his/her livelihood and the end because it increases centres. Living in remote villages, tribal areas and
one's awareness on a range of issues – from healthcare congested slum clusters amid extremely unhygienic
to appropriate social behavior to understanding one's conditions, the children are left vulnerable to a number
rights, and in the process evolve as a better citizen. of diseases and infections, with little or no access to
even basic healthcare facilities.
Smile Foundation’s educational initiatives include Pre-
school [3-6 yrs], Non Formal Education [6-14 yrs non- Emphasising on quality education, teachers at Mission
school going], Remedial Education [6-14 yrs school Education centres have been provided extensive
going] and Bridge Course [14-18 yrs drop-outs]. It works training throughout the year to make classroom sessions
for education for underprivileged children who are more engaging and effective. Specially created books,
under difficult circumstances, such as child labour, innovative teaching learning material, and scientific
children of poorest of the parents, children inflicted and equipments have been distributed among the children
affected with HIV/AIDS, street and runaway children, to enhance their holistic development. Digital literacy,
children with rare disabilities, disaster struck children and an inherent aspect of 21st century education, has
slum children. Special emphasis is given on girl become the spine of the educational pedagogy at
education and women education, so that they and Mission Education centers with focus on applying
their families get empowered. technology that arms our students with the skill sets they
need to succeed throughout their life.
With an increase in the number of centres across the
country to 261, the Mission Education programme has Slow learners have been provided remedial educational
been making efforts to bring the hardest-to-reach support as an extended effort to ensure retention and a
children, many of whom had never attended a school good academic performance in school. Infrastructural
before, under the fold of education. support has been provided in remote rural locations
across the country to enable a conducive learning
The inclusion of nutrition support within the programme
environment for the children. School drop-outs have
has highly encouraged parents to send their children
been identified, counselled and finally brought back to
regularly to school, resulting in 100% attendance at most
school during the year. Scholarship support has provided
of the Mission Education centres and a marked decline
to exceptionally talented students to complete their
in the number of drop-outs. For the parents, who have to
higher education in professional courses.
struggle hard every day to provide two square meals to
their children, the provision of nutritious food is incentive Regular counselling of parents and community members
enough to send their kids to school. has been a year-round activity, thus bringing about a
significant growth in awareness amongst thousands of
Focus on the physical and mental well being of the
families who once never supported education.
children has also been augmented through periodic

14 ImFact'18 | SMILE Annual Report

 EDUCATION

REGAINED CHILDHOOD: A RAY OF SUNSHINE

Bhaktharahalli Village, Karnataka

Just 60 kilometres away from the bustling city of Bengaluru is the little known village of Bhaktharahalli which cuts a very
different picture from its neighbouring metropolitan. Home to around 500 families, the village has majority of its population
engaged in farming and agricultural labour. Due to consistent low rainfall, the area is declared drought prone every year
with the poor, landless farmers bearing the brunt of crop failure and incurring heavy losses. For these families struggling to
survive every day, sending their children to school had never been a priority. Preparing children to become extra hands
at work and add to the household income seemed a much better prospect to them for sustaining their hand-to-mouth
existence. To make things worse, the nearest school was a 15 km walk. When a Mission Education centre was first initiated
in the village ten years ago, the biggest challenge was to bring the first batch of children to school. The teachers went
from door to door, talking to parents, convincing mothers to send their children to school, and finally the wheels of
change started turning. It was the first small victory when parents started enrolling their children to the school without
being prompted. They could see the difference education was making – the children behaved properly, dressed up
neatly, talked confidently. Today, with facilities like computer labs, library, nutritious meals, exposure visits, sports and
other co-curricular activities, the centre has expanded and provides education to children from seven nearby villages.

ImFact'18 | SMILE Annual Report 15

EDUCATION

ENHANCING QUALITY, IMPROVING LIVES

Leaner-Centred Pedagogy
Baseline assessments were done to assess the learning
levels of children, with focus on language and numeracy
skills. Further, need based solutions were provided
including language labs, libraries, theatre and visual art
workshops, math learning apparatus, etc.

Smart Classrooms
Smart class installations and e-learning solutions were
integrated with classrooms at various Mission Education
centres to use applied technology for providing children
an opportunity to enhance their skills and knowledge,
making them future ready to excel in a digital world.

Coverging Health & Education

Sports, yoga and physical education have been included
within the curriculum under Mission Education
programme to help children remain healthy and active in
the classrooms, in turn leading to improved learning
outcomes, increased participation and higher retention

The Five Hygiene Factors

Infrastructure support was extended to all Mission
Education centres, keeping in mind the five hygiene
factors - clean air (better ventilation), clean water
(drinking water facilities), proper seating (furniture),
adequate light (lighting) and proper toilets.

16 ImFact'18 | SMILE Annual Report

 EDUCATION

CHANGE THAT INSPIRES US

“My parents are farmers. They work for 7 days a week.
Be it rain, heat or cold, they are out working in the field.
I hope when I grow up I can give them a comfortable
life and the happiness they deserve.”

Naresh is a student of Class 7 at Mission Education

centre in Punro, Nagaland. Like all the children of his
tribe, Naresh joined his parents in the fields when he
was old enough to stand up. The nearest school was in
another village, and the hilly terrain was another reason
for the parents to prevent their children from going to
school.

When the Mission Education centre opened in their

village, it took months of counselling by the teachers to
convince the parents to send their children to school.
Naresh’s parents were one of the first to enrol him.

Today, Naresh is one of the class toppers. He wants to

become a doctor when he grows up and set up a
clinic in his village to help his community.

Naresh, Nagaland

“My dream is to fly.”

Eight year old Sonia wants to become a pilot. Her

inspiration is her father who is a driver. But she is often
discouraged by her friends who tell her that slum
children like them should not dream of the skies.

Sonia studies in Class 1 at Mission Education centre in

Kolkata, West Bengal. She is one of the oldest children
in her class, but this has never stopped her from
participating fully in all classroom activities.

Sonia’s father has raised her single handedly, working

day and night to provide for her survival. Never
having been educated himself, he never thought of
sending Sonia to school. But, when teachers from the
Mission Education centre went knocking on his door,
and Sonia showed great interest in joining school, he
enrolled her without delay.

Being a fast learner, Sonia has adjusted well to the

centre and has now been put in a fast track class. Sonia, West Bengal

ImFact'18 | SMILE Annual Report 17

EDUCATION

NUTRITION
Malnutrition slows a child's development and makes
them vulnerable to a number of illnesses. The UN’s
Standing Committee on Nutrition (SCN) has identified
malnutrition as the largest single contributor to disease
in the world. It’s a sad fact that many children around
the world don’t get enough to eat, and the foods they
do eat often lack essential nutrients vital to a child’s
overall health and growth. Left untreated, malnutrition
can inhibit the physical and cognitive development of
children and lead to lifelong consequences.

The nutrition project under Smile Foundation’s Mission

Education programme outlines an investment in the
next generation by highlighting nourishment as a core
focus area. The project incorporates evidence-based
nutrition interventions, as well as integrates nutrition
goals into broader efforts in critical areas such
education, sanitation and health, broadly under two
categories:

a) Nutrition Support: Catering to nutritional needs

of the underprivileged children

b) Nutrition Awareness: Sensitizing the

underprivileged communities towards the issue
of malnutrition amongst children, mothers and
family members

Awareness sessions on child nutrition, adolescent

nutrition and nutrition for mothers were conducted to
seek commitment to the cause from influential
members of the community

Street plays highlighting importance of nutrition and

combating malnutrition were organised to spread
awareness in communities

Parents and children were given knowledge on healthy

eating habits, meal planning, infections and
unsatisfactory feeding practices by dietary experts

Nutrition support was provided to children in 22 states

across 261 Mission Education centres

Hand washing awareness campaign was conducted as

a step ahead in encouraging hand hygiene among the
children

18 ImFact'18 | SMILE Annual Report

 EDUCATION

INFRASTRUCTURE SUPPORT
When learning conditions are improved, the possibility of children to excel
academically increases. Majority of the education centres in urban slums and
rural areas in India experience infrastructure backlog. This causes lack of interest
among the children in studies and accounts for high dropouts of children.

Buildings, classrooms, laboratories, and equipment- education infrastructure - are

crucial elements of learning environments in schools. There is strong evidence
that high-quality infrastructure facilitates better instruction, improves student
outcomes, and reduces dropout rates, among other benefits. Provision of
convenient, hygienic, safe and secure water and sanitation facilities in schools
can be critical in reducing drop out rates for girls.

Smile Foundation, through infrastructure support under the Mission Education

programme, aims to address this gap and thereby improve the learning
conditions of the underprivileged children. The infrastructure support intervention
covers construction of classrooms, sheds, toilets and water tanks in the schools. It
also includes equipping the centres with electronic gadgets, furniture, sports
items and entertainment utilities.

Infrastructure support was provided at 27 locations in 12 states - Andhra Pradesh,

Chhattisgarh, Delhi, Haryana, Karnataka, Madhya Pradesh, Maharashtra, Tamil
Nadu, Telangana, Uttar Pradesh, Uttarakhand and West Bengal.

TEACHERS’ CAPACITY BUILDING

Teaching is a very vigorous field with regular innovations in pedagogy and
technology, and this renders professional development an ongoing, life-long
process. Teacher Training seeks to provide rigorous personal and professional
training to teachers in the most effective way possible, with a user-friendly
platform where they can access the training materials at their convenience.

Through innovative teachers’ capacity building workshops for teachers from all
the four zones, Smile Foundation introduced new methodologies and tools for
teachers to help them make the classroom teaching-learning process interesting
and effective among the children.

Teachers from Mission Education centres across India attended workshops

aimed at providing a learning experience on topics related to the study of
curriculum subjects with learning teaching techniques and putting these into
practice during hands-on school that have emerged as per the need analysis
based on the interactions with teachers.

A wide range of topics including Classroom Management, Experiential Learning

of Mathematics to enable children’s understanding of the basic concepts of
mathematics in a concrete way, creation of Learning Resource Groups, Aiding
Literacy Development in the early years and Child-Centered Teaching
methodologies were covered during the workshops.

ImFact'18 | SMILE Annual Report 19

EDUCATION

IMPACT

51% of the total beneficiaries were girls.

Education of girls gets priority by bringing
about an attitudinal change in the
parents' outlook towards their education.

88% of eligible children were

mainstreamed to formal schools, after
passing out from Mission Education centres,
further ensuring a bright future.

20 ImFact'18 | SMILE Annual Report

 EDUCATION

27710 children were directly provided

education during the year through 261
Mission Education centres in 22 states
across India
100% of teachers received training in
academic methodologies, ensuring an
engaging learning environment for the
children.

More than 1000 health

camps were conducted to
cater to healthcare needs
of the children.

7078 school drop-outs resumed

education under Bridge Course, to
facilitate their mainstreaming into formal
educational institutions.

10484 children received Remedial

Support as an extended effort to ensure
retention and a good academic
performance in school.

ImFact'18 | SMILE Annual Report 21

LIVELIHOOD

Smile Twin e-Learning

Programme (STeP) works for
the marginalised youth,
helping them attain gainful
employment by providing
vocational education and
training. Targeting girls and
boys between the age
group of 18 and 25 years, the
programme strives to
empower them through
market-oriented skill training,
along with placement
support. The programme
aims at making them
confident and independent
to lead dignified lives.
LIVELIHOOD

DURING THE YEAR

10,891
Youth Trained
5476
Youth Placed
95
Projects

Youth is perhaps one of the most powerful resources communities and provides them the requisite skills
that a country can have. India is expected to have over training spanning a period of six months.
500 million youth population by 2020, which means
The curriculum maintained its standard of excellence.
around 64% of our population will be added to our
Revised study material has been introduced to keep the
workforce, the country's socio-economic development
training programmes topical. New curriculum has been
will witness an unprecedented rise. Economists believe
developed for Retail and Basic Management as well as
such favourable demographic dividend could add a
Personality Development and Soft Skills in collaboration
significant 2% to the GDP growth rate. However if we do
with industry experts.
a reality check, this projection best seems to be a
distant dream. India happens to be one of the fastest Exposure visits took the students outside the confines of
growing economies in the world, and yet this financial the classroom into the real world where they would soon
growth has not trickled down to benefit the sheer be working. These help the youth get hand-on training
volume of people who are out of jobs. What is even and develop an understanding of concepts such as
more unfortunate is that it is not so much the dearth of workplace culture, customer satisfaction, work ethics
jobs, as the lack of skilled manpower that is the reason and also familiarize them with every day challenges.
behind such large numbers of unemployed youth. There Employer engagement programme brought
is a yawning gap between the market requirements and professionals from the industry into the classroom who
the knowledge and skills of the youth, such that they fail shared their experiences. 269 employer engagement
to get jobs as per their potential and are forced to join sessions and 268 industry exposure visits were held during
the majority of the country's working populace in the the year.
unorganized sector, or worse. With this very vision and in
a concerted effort to equip, enable and empower the STeP programme's central placement cell coordinated
youth, Smile Foundation initiated its national livelihood with potential employers in the retail and service sectors
programme, the Smile Twin e-Learning Programme. and was able to secure employment for more than 5400
youth. Many others chose to wait for better
In total 10,891 youth were trained during the year under opportunities, or complete their higher education after
STeP. These young men and women come from completing their STeP training. The STeP programme has
backgrounds where they get negligible attention in tied up with over 200 reputed brands like Airtel, Eureka
terms of education and awareness, owing to adverse Forbes, Burger King, Reliance Market, HDFC Bank, Aegis,
economic situations at home. They mostly drop out of Wave Cinemas, D-Mart, Westside and Vodafone to
school after passing their 10th or 12th standard and lack provide employment to the trainees.
the skills required for any white collared job. They then
engage directly in daily wage work as labourers in STeP was benefitted significantly by volunteers from
construction sites or as vegetable vendors or any minor Universities and colleges who conducted sessions for the
job that pays them even minimum wages. The trainees on retail management and communication
programme identifies school such youth from socially skills; workshops on confidence building; role plays and
marginalised and economically disadvantaged activities as part of personality development.

24 ImFact'18 | SMILE Annual Report

 LIVELIHOOD

WOMEN RISING: A STORY OF RESILIENCE

Kurla, Maharashtra

One of the biggest challenges faced by the STeP team when they initiated a project in Kurla, Maharashtra, was enrollment
of women youth trainees. The community is home to daily wagers, hawkers, small-time vendors and fruit and vegetable
sellers. Women from the community were discouraged from taking up jobs and working for a livelihood. The community
mobilizers faced a lot of challenges in counseling the families who were unwilling to let their daughters step out of the
houses. After months of counseling and door to door visits, the first female youth trainee was enrolled. It had not been
easy, but it was a start. Gradually, the word spread and the centre started getting queries from parents of young women
who had either been unable to complete their schooling, or were looking for ways to support themselves and their families
financially. Some of them were young wives and mothers who had been married at an early age and wanted to add to
the family income, with dreams of securing the future of their children through education. Female enrollment increased
and the parents gained further confidence as they saw the impact within six months of training on the young community
women. After the first batch passed out, many got jobs with good companies. Each one of these women became an
inspiration for the many more who just needed a little encouragement to find their own voices. They became a beacon of
hope for parents who had never realised the potential of their daughters, or had to curb their beliefs owing to societal
pressures. Today, the centre is one of the first in the STeP programme to have a higher female to male enrollment ratio.

ImFact'18 | SMILE Annual Report 25

LIVELIHOOD

ENHANCING QUALITY, IMPROVING LIVES

Digitized Currculum
More than 70 percent of the STeP course content has
been made digital, in collaboration with Ericsson’s
Connect to Learn initiative. These web-based training
modules are highly interactive and engaging, which help
in promoting student interest and participation.

Online Assessments
Centralised online assessment system has been
introduced under the STeP programme to help
standardise the assessment procedure in centres across
the country. This also makes the trainers more effective,
and helps monitor the trainees’ performance over time.

Industry specific training modules

To match pace with the fast changing service and retail
scenario in the country, and match the skill requirements
of emerging industries, STeP is expanding its curriculum to
include specialised training modules that would prepare
the youth trainees for job roles in specific industries.

Training of Trainers
For providing quality employability training to the youth
trainees, STeP conducts training of trainers programme
that helps them learn ways to keep a tab on the learning
graph of individual students and devise strategies to work
on their strengths and improvement areas.

26 ImFact'18 | SMILE Annual Report

 LIVELIHOOD

CHANGE THAT INSPIRES US

“With my first salary, I got a gift for everyone in the
family. It was the first time I gave them something.”

Omkar lives in one of the mushrooming non-descript

slums of Mumbai with his parents and two younger
brothers. His father is the only earning member in the
family, working as a sweeper in a nearby college
compound.

Despite seeing his father’s struggle to feed the family

and the honesty with which he did his job, Omkar
always looked for quicker ways of earning money.
Falling in bad company, he started getting involved in
wrong doings. Whatever money he made, he would
spend it all on himself.

It was when his father got ill and had to discontinue his
job that he finally took heed of his responsibilities
towards the family. He joined the STeP programme and
put in sincere efforts to learn and improve. After
completing his training, he got placed in the first
attempt with a well-known food retail outlet.

Omkar, Maharashtra

“This is not just my first job, it is a reply to all those

who said daughters are a burden.”

When Shobha could not get a job after completing

school, neighbours started blaming her father for
pinning their hopes on a daughter. He had suffered
the same taunts when he had decided to send
Shobha to school, while the family was almost
starving.

But Shobha’s parents always stood by her and told

her not to let negative talk hurt her. It was her
father who enrolled her for the STeP programme
and encouraged her throughout to keep working
hard and giving her best.

Today, Shobha works at the manufacturing unit of

a reputed Indian corporate and earns Rs. 12,000 a
month. It is a big addition to her family income and
a crucial support to her father who is old now and
cannot go to work daily. Shobha is also pursuing
her graduation through a distance learning
programme to further advance her career.
Shobha, West Bengal

ImFact'18 | SMILE Annual Report 27

LIVELIHOOD

MARKET-ORIENTED
TRAINING CURRICULUM
The primary objective of Smile Twin e-Learning
Programme (STeP) is to enhance the prospects of
employment for underprivileged youths who are
educated, yet resort to contractual or casual labour
work, and even unsolicited activities due to lack of
industry skills and opportunities. In order to fulfil this goal,
boys and girls roped into this project are subjected to 6-
month training in English Proficiency (spoken and
written) and Basic Computer Education to begin with.
The training module also includes subjects like Basic
Management and Retail Sales Management that
enable an individual to find his or her rightful place in
the fast expanding retail, hospitality and BPO sectors.
Another key component of quality employability
training is inculcating Soft Skills in candidates so that
they are confident around people and do not feel
alienated at their workplace.
Any traits that pose a threat to the expression of their
individual personality are eliminated through
comprehensive training in Personality Development. This
subject is included in the training module to inculcate
punctuality, flexibility, will to learn, eagerness to help
others and other such positive qualities in the youth,
enabling them to sail smoothly through their corporate
journey.
Simultaneous to the training runs the efforts of mobilizing
target areas to create awareness about the vocational
training and ensuring maximum enrolment through
counselling sessions of families.

Industry Exposure gives the students first-hand

knowledge of their future prospects in the job industry
and aims at making them market ready. It provides the
students a direct chance to learn from the experience
of others who are already a part of the industry. The
learning experience is practical and the interface helps
the youth gain an insight into industry requirements.
STeP trainees are taken for exposure visits to corporate
houses, retail outlets and private organisations, during
the training period and imparted knowledge on
management skills, on-job experiences, and measures
that they must take to upgrade their skill levels on a
continuous basis. Many a times the employers also visit
the centres to interact with the students.

28 ImFact'18 | SMILE Annual Report

 LIVELIHOOD

CAREER COUNSELLING
Every student in the STeP centres is equipped with their own set of personal
strengths and skills. The main aim of including the aspect of career counselling is
to help students choose a field that is in tune with their skills and their job
expectations and offer the right career guidance to the students. Career
counselling has proved beneficial in terms of providing new directions to the
students and boosting the confidence of the students. Students can now discuss
in details about the new job trends, the variety of choices and make a more
informed choice. Employees and management from various potential
workplaces are engaged to give them live experience sharing sessions and a
sneak peek into various career opportunities. A total of 1026 career counselling
sessions by in-house trainers as well as industry experts were conducted in STeP
centres across India.

VOLUNTEER ENGAGEMENT
This aspect of the programme includes inviting youth volunteers from reputed
colleges and universities, who take the onus of adding value to the learning
process of their less privileged counterparts inducted at STeP centres across
India. These young dedicated volunteers not only score high with STeP students
by bringing a more interactive and practical approach in the classrooms, but
being of the same age group, are also able to understand better and resolve
the various challenges that the students face. Innovative techniques, games,
quizzes, role plays and puzzles are being used by these volunteers to increase
student participation at the STeP centres. Mostly these volunteers help enhance
the communication, personality development, vocal, linguistic and interpersonal
skills of the students. The volunteers consider this a two way learning process,
which also augments their own knowledge and skills. Volunteer Engagement has
succeeded in making the learning process livelier for the youth trainees.

CENTRALISED PLACEMENT CELL

STeP has tie-ups with more than 200 renowned brands that offer employment to
the students. Smile Foundation operates a Centralised Placement Cell that works
with potential employers from different sectors to understand their needs,
analyse them and create opportunities for students, both through campus and
off-campus placements. The Placement Cell also organises workshops on a
range of topics covering professional development, communication skills,
interview process and career guidance. Post the training period, the Centralized
Placement Cell takes up the responsibility of identifying relevant job
opportunities for the graduating youth. STeP also conducts post placement
follow-ups to ensure that a healthy employee-employer relation is maintained. It
also works on the retention of the newly employed students. Education and
training has ensured that these youth live a dignified life and become an
inspiration for their siblings and other youth in their communities.

ImFact'18 | SMILE Annual Report 29

LIVELIHOOD
EDUCATION

IMPACT

There was an overall increase

of 48% from last year in
enrolment at STeP centres

In the reporting period, out of the total

youth enrolled under STeP, 94%
successfully completed training and
received certificates of accomplishment

269 employer engagement sessions and 268

industry exposure visits were held during the year
across the country

53% of the total trained youth got placed

in first attempt of the recruitment drive in
more than 200 reputed brands

30 ImFact'18 | SMILE Annual Report

 LIVELIHOOD

56% of the total

beneficiaries were girls

1026 career counselling sessions

by in-house trainers as well as
industry experts were conducted
across all STeP centres

ImFact'18 | SMILE Annual Report 31

HEALTH CARE

Smile Foundation's
comprehensive healthcare
initiatives - Smile on Wheels
mobile hospital programme
and Smile Health Camps,
aim to reduce out-of-pocket
expenses on healthcare,
reduce vulnerability to
diseases, and promote a
health-seeking behaviour,
taking healthcare at the
doorsteps of economically
disadvantaged, socially
excluded and remote
population of the country.
HEALTH CARE

DURING THE YEAR

615,585
People provided healthcare services
39
Projects
15
States

Smile on Wheels, adopting a doorstep delivery information leading to adequate program literacy
approach, provides promotive, preventive and curative regarding entitlements and processes both for the
health services in remote rural areas and urban slums. It beneficiaries as well as the implementers to ensure
has revolutionised the primary healthcare approach in optimum results. Smile on Wheels team conducts street
India by reaching out to millions, and addressing plays, rallies, video screenings, poster campagins
problems of mobility, accessibility and availability of awareness sessions and community meetings to
primary healthcare. The model envisages an efficient enlighten the community on topics relevant to health.
and cost effective health delivery system for the Such IEC activities promote preventive measures &
community which ensures reduced or no out of pocket actions in the community.
expenses. The fully equipped GPS enabled mobile
To bring down maternal and infant mortality rates,
hospital units feature all the necessary equipment along
special emphasis has been put on maternal and child
with pathological lab facilities, audio-visual aids and a
health. Daily supplements to expecting mothers,
team of trained and experienced medical professionals.
nutrition plans, medicines, blood tests and counseling for
Smile on Wheels aims at treating the patients at the very Institutional Delivery are some of the services provided.
first platform of interception which is at the primary level Expecting parents are made aware of various beneficial
- to start the treatment and counsel the patient from the Government Programmes like JSSK (Jannani Sishu
very beginning that the problem has been identified Suraksha Karyakram), PMMBP (Pradhan Mantri Maternity
and the person needs treatment and gets cured before Benefit Program), RBSK (Rashtriya Bal Suraksha
it gets aggravated or reaches to a very advanced Karyakram), RKSK ( Rashtiya Kishore Swasthaya
stage which is more precarious or even fatal. The Mobile Karyakram) and others.
Medical Unit not only provides curative services but also
Being a community-centric health service delivery
acts as a bridge between the community and
model, Smiles on Wheels also gives priority for the
government. Considering the need, the beneficiaries
strengthening of the local populace with awareness
are referred for advanced treatment to different
and skills to address the health issues at the village and
Government & Private hospitals. Smile on Wheels has
block levels effectively. Activation of VHSC (Village
developed linkages with Government Hospitals which
Health and Sanitation Committee), involvement of all
can provide specialized care free or at affordable
the major stake holders in the issues of the community
prices to the beneficiaries.
are some of the major key aspects on which the Smiles
Each year, millions of people die of preventable deaths. on Wheels operates. Smile Foundation targets women
These deaths happen due to preventable behaviors and leverages their capacity as change agents in
and exposures and can be averted. Thus, one of the various health issues like sanitation, personal hygiene,
most effective ways to keep the community healthy is to waste management and others so that the community
make the people aware and prevent the vector or the can grow and nourish as a whole. Capacity building of
cause which leads to chronic illnesses. The main aim is to the stakeholders and training of Government front line
generate awareness through dissemination of health workers like ASHA & ANM is also conducted.

34 ImFact'18 | SMILE Annual Report

 HEALTH CARE

SERVING WITH A SMILE UP IN THE HILLS

Udhampur, Jammu & Kashmir

The benefits of Jammu & Kashmir’s health infrastructure are yet inaccessible to the remote villages of the scenic
Udhampur district. The hilly terrain often presents challenges, making it difficult for people, particularly the socio-
economically vulnerable populace, to avail even primary healthcare services. Security risks in the state make the
situation even worse. Addressing this, a dedicated Smile on Wheels mobile health van was initiated to take healthcare
services to the doorsteps of the community in 16 villages of Udhampur. The community that had once resorted to seek
medical care only under the most dire circumstances, enduring illnesses that could eventually turn fatal, now has health
services readily available to them. In addition to this, counselling sessions are regularly conducted to make the
community people aware of the risks and signs of preventable ailments and promote a health-seeking behaviour. One of
the biggest achievements of the project has been a significant increase in the number of women seeking healthcare
services. Being at the greatest risk of malnutrition, anaemia and reproductive health issues, women are given special
focus. Dr. Sardari Lal from the core project team shares, “ I feel joy working with my patients. They tell me that they feel
better knowing that medical care is always available, and just that sense of security wards off the harshest of illnesses.”
The Smile on Wheels mobile health project in Udhampur propagates the “prevention is better than cure” ideology, with
the dedicated doctors and paramedical staff always serving the community with a smile.

ImFact'18 | SMILE Annual Report 35

HEALTH CARE

ENHANCING QUALITY, IMPROVING LIVES

Health Management Information System

Records of each patient and all community activities
conducted in a Smile on Wheels project are tracked
through a well-managed digitized Health Management
Information System which helps in monitoring proper and
effective execution of the programme on the ground.

Combating Tuberculosis
Intensive workshops were conducted on tuberculosis, its
impact, cure and prevention, in collaboration with World
Health Organization and Revised National Tuberculosis
Control Program. Panchayati Raj Institutions, Block and
District Level authorities, health bodies participated.

Collaboration for Community Hygiene

Smile on Wheels teams in Ludhiana, Surat, Ahmedabad,
Mumbai and Kolkata collaborated with Municipal
Corporations to provide solutions on fogging, anti larval
droppings and water logging for maintaining better
community hygiene and prevent outbreak of diseases.

Adolescent Girls Groups

Adolescent girls from the community were identified to
form Adolescent Girl Groups, to encourage discussion
and awareness on issues such as menstrual and personal
hygiene and sanitation. Through capacity building, these
girls are further being groomed into change agents.

36 ImFact'18 | SMILE Annual Report

 HEALTH CARE

CHANGE THAT INSPIRES US

Bhaskar picks rags for a living. Over the years, he
developed multiple skin problems and infections, with a
constant itching in his throat, and continued breathing
problems. Bhaskar stays with his son and daughter in
law, who refuse to take him to a doctor, or spare any
expense for his medicines.

His only companion was his wife, who died two years
ago. After this, Bhaskar’s health took a turn for the
worse and he could not work anymore. His son started
treating him like a burden, verbally abusing him at the
slightest excuse. Bhaskar started falling into depression.

When the Smile on Wheels mobile hospital first came to

Bhaskar’s village, he had completely resigned to his
situation. A concerned neighbour brought the doctor
to Bhaskar’s shanty, and his treatment started.

Gradually Bhaskar’s health improved and he started

visiting the Smile on Wheels regularly. Today, he has not
only started working again, but is also smiling more.

Bhaskar, Karntaka

“At one point, I thought I had lost her.”

Pari’s mother heaved a sigh of relief when after

weeks of illness, her daughter finally gave her a smile.
Pari lives with her parents in an urban village on the
outskirts of Gurgaon, Haryana. Her parents recently
migrated from their village, looking for better work
opportunities and a brighter future for Pari.

It had only been two months since Pari’s father found

job as a caretaker and her mother as a maid, when
they noticed Pari’s high temperature. The fever
refused to go away, Pari lost her appetite and grew
weaker with each passing day.

Not knowing what to do, they ran to hospitals, but

long queues awaited them. Then they learnt about
the Smile on Wheels mobile hospital which visited the
community regularly. Pari was diagnosed with
pneumonia and treated with immense love and
care. She is a perfectly healthy 2 year old now.
Pari, Haryana

ImFact'18 | SMILE Annual Report 37

HEALTH CARE

SMILE HEALTH CAMPS

Smile Health Camps is a special initiative, formulated to
provide health care services to the marginalised
communities in remote rural areas and slums through
standalone camps. These camps are conducted with
the help of important community stakeholders,
government health departments, and specialist doctors
such as Gynaecologists, Paediatrics, Ophthalmologists,
Dentists and General Physicians.

A need-assessment survey is done to identify the

locations and communities where healthcare is an
imminent need. Extensive mobilisation is done in and
around the areas through pamphlet distribution,
announcements and posters, which results in greater
footfall of patients in the camps. Women, children and
the elderly are given special attention throughout the
camps.

The health camps are customised as per the needs of

specific communities and their duration could range
from one day specialised camps to 5-10 days intensive
camps complete with make-shift hospital beds and
medical apparatus for major operations and surgeries.

A wide range of services are provided during Smile

Health Camps such as ANC and PNC services,
awareness sessions, free medical check-ups and
medicine distribution, pathological tests and referrals for
major cases.

A total of 463 Health Camps were conducted during the

year, benefitting 31,648 people
Women and children formed nearly 71% of the total
beneficiaries of the Smile Health Camps
4652 benefitted from Health camps conducted in
Haridwar, Guwahati and Silvassa for daily wage
labourers and their families. Free of cost health check-
up, distribution of medicines and pathological tests
were provided during the camps.
Special health camps were conducted for children of
Juvenile Justice Home in Bhiwandi, Maharashtra. In
addition to free healthcare services, girls from the home
were provided counseling on good touch bad touch,
nutritional diet and menstrual health and hygiene.
Mega Health Camp was conducted in Bilaspur,
Himachal Pradesh, with focus on eye check-ups. More
than 500 tests and 180 cataract surgeries were done.

38 ImFact'18 | SMILE Annual Report

 HEALTH CARE

MATERNAL & CHILD HEALTH

Around 68,000 women benefitted from the Maternal Health Programme which is
an integral part of Smile on Wheels programme. Aimed at providing primary
healthcare in the rural areas and urban slums, the programme uses its various
networks with the village health communities to provide assistance during
pregnancy and other issues like newborn and child health, newborn care at
both public and private facilities. Behavioural change among the people in the
community is encouraged through various counselling and sensitisation sessions.
At places where health facilities are the poorest the programme brings
healthcare services to pregnant women, lactating mothers and new born
children to make their lives easier. Mothers and expecting mothers are
counselled at a regular basis on maternal and neonatal danger signs, nutrition
for the mother and baby and healthy habits.

HEALTH SEEKING BEHAVIOUR

The most powerful medium of Preventive Health is through awareness and
information. India suffers from a problem of poor hygiene and sanitation due to
lack of awareness and social taboos. Over 2000 Information Education and
Communication sessions were conducted under the Smile on Wheels
programme to create awareness in the community. The topics included Hand-
washing, Menstrual Hygiene, Importance of Immunization, Self Cleanliness,
Pollution prevention, Nutrition, Alcohol Abuse, Importance of protein diet,
Methods to prevent Malaria, dengue, Safe drinking water, Ante Natal Care etc.
80,737 men, women and children were sensitised through various mediums like
group discussions, street plays, door to door visits etc. The awareness programs
on health have been essential in increasing the community awareness on
relevant health issues to understand the necessary steps of prevention, control
and treatment of common diseases.

SCHOOL HEALTH PROGRAMME

5095 children received health care services from the School Health Camps
organised all over the country under the Smile on Wheels programme.
Monitoring the health of the child during the course of the year, health check up
of the children, eye and dental check-up, height and weight monitoring are
some of the activities conducted under the programme. THand washing
sessions, the use of soap to avoid falling sick from germs, the importance of
going to bed early and waking up early, benefits of exercising daily, brushing
your teeth twice everyday etc were taught to the children. The motive of these
sessions is to help them acquire the capability to create awareness in the
community and their families. Keeping in mind that inculcating good habits at
an early age makes a child more responsible in the future as well, the sessions
were conducted on a regular basis.

ImFact'18 | SMILE Annual Report 39

HEALTH CARE

IMPACT

615585 people were directly benefitted

through 39 operational Smile on Wheels
mobile hospital projects covering 585
villages and slums in 15 states

New Smile on Wheels projects launched in

five states covering an additional 150
villages

An overall increase of around 23%

from last year was recorded in the
number of beneficiaries of Smile
Foundation’s healthcare programmes

40 ImFact'18 | SMILE Annual Report

 HEALTH CARE

463 multi-speciality camps were

conducted in underserved slums and
remote rural areas, meeting the immediate
healthcare needs of 31648 people

Over 70% of the total

beneficiaries covered in the
reporting period were
women and children

5095 school going children

benefitted from School Health
Programme

More than before and much stronger linkages

were built with government health officials and
NRHM, which has further augmented the
project’s reach to the underprivileged people

ImFact'18 | SMILE Annual Report 41

 WOMEN
EMPOWERMENT

Swabhiman aims at achieving

empowerment of marginalised
women, by enabling them to
build, secure and use socio-
political assets to improve their
wellbeing, take advantage of
new opportunities and play a
more active role in public life
through a set of programmatic
interventions in the areas of
education, reproductive and
child health, behavioural
change, life skill education,
and community sensitization.
WOMEN EMPOWERMENT

DURING THE YEAR

75,961
Women and girl children benefitted
18,000
Community members sensitised

Over the past decade, gender equality has been Male Involvement. One of the key interventions of
recognized as key not only to the health of nations, but Swabhiman is to promote positive health-seeking
also to their social and economic development. The behaviour through activities like house-to-house visits,
promotion of gender equality and empowering of meetings and counselling sessions; the demand for
women is a key aspect of UNDP’s Sustainable increasing health services in targeted communities are
Development Goals. But even though India is a met with the help of a fully equipped mobile hospital.
signatory to the goal, unfortunately it lags far behind in Under Swabhiman, several awareness and advocacy
terms of gender equality as a major portion of our campaigns are also organised on critical issues, such as
population; verily the half of humanity – the female sex, reproductive & child healthcare, condemning
continues to be denied not just their rights and an equal discriminatory practices like female foeticide and
status, but even the chance to survive. acceptance of girl child with the aim of sensitising the
privileged as well as underprivileged on the cause of
Research has shown that gender inequality in areas of
women empowerment.
reproductive health, women’s empowerment and
labour market participation impairs human Swabhiman identifies adolescent girls and women from
development as well as the country’s development. the community and gives them intensive training on
According to the Human Development Report (UNDP), gender and reproductive health, life skills education,
“gender inequality is especially tragic not only because rights and legal provisions etc. to develop them into
it excludes women from basic social opportunities, but Change Agents, who in turn actively participate in the
also because it gravely imperils the life prospects of process of community mobilisation. Along similar lines,
future generations.” males are roped in the cause to create an enabling
environment for women, and mothers-in-law are
Smile Foundation’s Swabhiman programme truly justifies
sensitised to support their daughters-in-law. The
its name, which means self-respect in English, with the
programme aspires to make women from
aim of empowering women and adolescent girls from
underprivileged communities capable of improving their
lower socio-economic strata and enabling them to
well-being; exercising their rights; building, securing and
realise their potential in every sphere of life – be it home,
using their socio-political assets and playing a more
workplace or community. Projects under this
active role in public life.
programme are designed to uplift the women in the
society, especially the ones who are less privileged and In efforts to realise its goal of empowering women and
slog hard all day long to tend to their families, and make helping them reach their optimal potential in all facets
them capable to lead a life of dignity through a tailor- of societal living, Swabhiman operates with support from
made strategy called the ‘4 S Model’, which translates government institutions that play a key role in enhancing
to four novel approaches – Seeking Healthcare as a community awareness. Participation of such institutions
Behaviour, Support for Education, Sustaining the in nurturing the Swabhiman network has qualitatively
Change in Communities and Supporters in Men through impacted the outcome of efforts and activities.

44 ImFact'18 | SMILE Annual Report

 WOMEN EMPOWERMENT

EMPOWERED WOMEN,
PROSPEROUS COMMUNITY

Lahu Garh, Maharashtra

The Lahu Garh community in Mumbai, Maharashtra has become a breeding ground of dreams for many young girls
and their mothers. The women in the community are either housewives slogging hard each day tending to their
families, or working as sweepers and maids sweating out to help with the household income. Health had never been
on their priority list as the daily grind for survival hardly left them any spare time. Early marriages, unhygienic living
conditions, no gap between children, lack of knowledge about proper nutrition and low self esteem because of the
inherent gender bias in society, had not only had an adverse effect on the health of these women, but also made
them oblivious to their own independent identities. When Swabhiman was initiated in the community, most women
were reluctant to be a part of it, owing to familial commitments, restrictions at home and the discouraging prospect
of losing a day’s wages. But the Swabhiman team, through its consistent and persistent counseling and community
mobilization sessions was successful in helping them to come out of the four walls of their homes. Today these
women and girls regularly attends awareness meetings and trainings on reproductive health, appropriate nutrition,
life skills, antenatal and prenatal care, family planning and other subjects central to a woman’s life. Many of them
have become Change Agents and are instrumental in creating behavioural change that stays within the community
for long. Presenting a classic example of male involvement, Lahu Garh has stood out in terms of creating awareness
in the community and getting a considerable number of men actually involved in the process of empowering
women. With empowered women, educated girls and responsible men, the community is prospering today.

ImFact'18 | SMILE Annual Report 45

WOMEN EMPOWERMENT

ENHANCING QUALITY, IMPROVING LIVES

Ensuring Economic Empowerment

Financial Literacy sessions were initiated for adolescent
girls as a step forward in ensuring their economic
empowerment by making them aware of banking,
investment, financial security, etc. and help them make
informed choices in the future.

Capacity Building for Master Trainers

With community engagement at its core, field teams are
the most important pillar of Swabhiman. Focused
capacity building sessions were held for the team on
ground on relevant issues, to help them emerge as
'Master Trainers' in the community.

Liaising with Community Health Workers

Swabhiman team worked closely with Anganwadi
workers, ASHA and ANM during immunization days round
the year – informing, counselling & escorting beneficiaries
for vaccination. Such liaising helps fill in the gaps
between community and public health service facilities.

University Tours for Scholars

Tours to reputed colleges and universities were held for
Swabhiman scholars to prepare and motivate them to
pursue higher education after completing their schooling,
along with career counselling sessions to guide the girls to
pursue subjects as per their interest and aptitude.

46 ImFact'18 | SMILE Annual Report

 WOMEN EMPOWERMENT

CHANGE THAT INSPIRES US

“I have grown up in the middle of fighting, abusing,
poverty and sickness. But my mother has taught me to
never let difficulties come in my way.”

Rosy lives in a Bengaluru slum, in a one room shanty with

a tin roof and walls. Their family cooks in the open,
washes in the open. “It is almost like living on the street”
she says.

Rosy’s father used to work as a coolie, but over the

years he turned into an alcoholic, quarreled and lost his
job. Now he either sits at home all day doing nothing, or
roams around in the community.

Despite all these challenges, Rosy’s mother sent her to

school, and taught her to love, care and respect
others. She has been working as a maid for the past
twenty years to make sure her children not only survive,
but also excel in life. Rosy too, has made her mother
proud by always shining in her studies and winning the
Swabhiman scholarship to complete her schooling and
higher education.

K Rosy, Karnataka

“Being a woman, my family’s demands for a son

despite my two daughters pained me a lot.”

Teena is barely 28 years old and already the mother

of two girls. Having married and conceived early, and
unable to get proper nutrition and care, Teena had
grown very weak and had severe anaemia. She was
identified during a community mobilization session by
the Swabhiman team. After several counselling
sessions Teena shared that her family wanted her to
conceive again in the hopes of a male child.

The Swabhiman team intervened and counseled

Teena’s husband about her precarious health
condition. After several home visits, they convinced
him to start using family planning methods and give
the best care to her wife and daughters.

Today, Teena and her husband both attend

Swabhiman meetings regularly. Teena is focusing on
regaining good health and also her daughters’
health.
Teena, Delhi

ImFact'18 | SMILE Annual Report 47

WOMEN EMPOWERMENT

SWABHIMAN SCHOLARS
Education is a cornerstone for development and
empowerment of women. Hence, an intervention
supporting the education of adolescent girls forms an
integral part of Swabhiman. Illiteracy, low priority on
education for girls, high dropout rate among
adolescent girls are some of the contextual issues which
this intervention addresses and focuses on the age
group of young adolescent girls in the age group of 10-
19 years.
The girls are awarded merit-based scholarships to
complete their schooling and higher studies. Many of
these girls are now pursuing their graduation from
reputed colleges and universities.
The girls are all first generation learners. Their parents are
mainly engaged as domestic help, drivers, street
vendors and daily wagers. The prevailing gender biases
clubbed with the trap of child marriages makes it
difficult for these girls to even attend schools. It is also
the determination and hard work of these girls which
has made them overcome all these obstacles.
The Swabhiman scholars are also educated on aspects
like critical and creative thinking, interpersonal relations,
decision making and problem solving, advocacy,
conflict management skills, negotiation and refusal,
reproductive health, gender-based violence, goal
setting, and coping with emotions and stress.
Inculcating these qualities in the girls has also made
them agents of change in the society, inspiring others
and spreading awareness about the importance of
education.

509 girls were provided merit-based full scholarship to

complete their schooling, as well as higher education
Regular exposure visits and knowledge exchange
programmes were conducted for the scholars including
tours of vocational training institutes, television and
media networks, interactive activities with employees of
corporate offices, and historical and cultural excursions
Interesting and innovative interventions like theatre
workshops, motivational talks with women achievers,
and life skill training sessions by experts were held round
the year to enhance the confidence of the girl scholars
and ensure their holistic development
Annual Learning Fests were conducted across projects
to bring together all Swabhiman Scholars and help them
connect, interact and learn together

48 ImFact'18 | SMILE Annual Report

 WOMEN EMPOWERMENT

REPRODUCTIVE & CHILD HEALTH

Reproductive & Child Health is the pilot initiative of Swabhiman largely aimed at
providing basic primary healthcare and addressing issues of pregnancy,
newborn and child health, and facilitating access to public and private health
facilities.19,108 women were provided Reproductive and Child Healthcare
services. Through continuous communication activities in households and
communities, the programme motivates, educates and prepares expectant
mothers for childbirth, highlighting an array of health issues including maternal
and neonatal danger signs, nutrition and more. The programme envisages
improvement in the health status of mothers, infants and children in
underprivileged communities by bringing healthcare services to their doorstep
through mobile healthcare as well as health camps that provide free diagnosis,
counselling, medicines and contraceptives.

BEHAVIOURAL CHANGE
The Swabhiman team counsels and advocates women and adolescent girls on
important issues like menstrual hygiene; sexual and reproductive well-being;
contraception; family planning; proper nutrition for mothers and child; so on and
so forth. Gender-sensitive interventions are conducted round the year with the
aim of generating intense awareness among the women and girls, so that
affirmative, health-promoting behaviours are adopted by them. Through
community participation tools like workshops, trainings on various health
components, street plays, puppet and mime shows and other outreach
initiatives, women and girls are sensitised to the importance of health,
education, decision-making and legal rights. A resource centre is also
developed that acts as a depot for provision of information on government
schemes, community area and population profile, distribution of family planning
methods and the like.

MALE INVOLVEMENT
Gender equality is not just a woman's issue; it is a human issue – a goal in itself for
the purpose of social progress; for meeting the challenge of reducing poverty
and promoting sustainable development. Women will have true equality only
when men encourage her participation in decision-making process and
celebrate her freedom – be it in the family or community. Swabhiman is
designed to bring attitudinal and behavioural changes in the community men
through activities like regular household visits, spouse counselling and informal
meetings with male family members. Under Swabhiman, men in the marginalised
communities are made aware of the underlying importance of responsible
fatherhood; increased male involvement in family planning; providing critical
care support to spouse during pregnancy. The objective of involving community
men in women empowerment is to transform them into real men who support
their partners and set an example for existing and upcoming generations.

ImFact'18 | SMILE Annual Report 49

WOMEN EMPOWERMENT

IMPACT

A total of 75,961 women and girl children

were benefitted and empowered through
various interventions under the Swabhiman
programme

Over 100 women and adolescent girls were

trained to be “change agents” to further
serve as Community Health Educators,
Health Volunteers and Peer Educators in
their communities

50 ImFact'18 | SMILE Annual Report

 WOMEN EMPOWERMENT

Over 18,000 community members were counselled

on issues concerning women rights through
innovative advocacy events, celebration of events
like International Women’s Day and Girl Child Day,
puppet shows and street plays

19,108 women and girls received

healthcare support at their doorstep. Many
more were provided adequate knowledge
of reproductive and sexual health issues
and access to primary health services

Educational support was provided to 509

deserving girls for secondary and senior
secondary education through full scholarships,
besides regular counselling for academic and
personal development

ImFact'18 | SMILE Annual Report 51

CHILD FOR
CHILD

Child for Child is a national level programme which aims to

sensitize privileged children towards the life and aspirations of
their less privileged counterparts, and inculcate in them
feelings of empathy and conscience, so that they grow up to
be responsible individuals and significant change makers.
 CHILD FOR CHILD

DURING THE YEAR

10,00,000
Children Sensitised
3500
Schools Covered

It is a tragic contradiction of the modern Indian society perspective and constructive value system in them. They
that while children from middle and higher income must be sensitized from the beginning as the values that
households are being brought up accustomed to are instilled in this tender age decide the future of a
advanced technology and luxurious lifestyles, thousands child, and subsequently of the whole nation. If privileged
of children from lower income households are living a children take the responsibility of ensuring welfare of the
life of hardships and struggling to fulfil even basic needs underprivileged children, an equitable society can be
like food and shelter. The gap between the privileged envisaged.
and the underprivileged is widening to an
Under the Child For Child programme, Smile Foundation
unprecedented extent. Privileged children are living in
visits various schools and conducts engaging sessions for
an isolated space, unaware of the harsh realities of life
the young minds. CFC seeks to inculcate a conscience
on the street, taking their privileged status for granted.
and value system in the children so that they grow up to
Underprivileged kids on the other hand are living in a
become not only successful individuals, but also
marginalized space, unable to find a place for
responsible citizens, good human beings and potential
themselves in the mainstream society.
change makers in the future. Before their minds are set
Children – privileged and underprivileged, are the future with age, the Child For Child programme tries to make
of our country and only when they stand together, will them count their own blessings and understand the
our society truly progress. Smile Foundation’s Child for plight of less privileged ones. Once they start realizing
Child programme was initiated in 2006 as an affirmative the worth of the privileges they are born with, they
step in this direction. automatically turn their thoughts towards positivity and
develop the right outlook, and start exploring
Smile Foundation strongly believes that unless the
opportunities for contributing towards bringing change
privileged society is involved proactively in the process
in the society from a young age.
of development, sustainable change will not happen.
Following this model of Civic Driven Change, we sensitise Dr. APJ Abdul Kalam has rightly said that “If we have to
and engage the civil society, making it an active become a nation of beautiful minds, I strongly feel there
partner in all our welfare initiatives. Children have the are three key societal members who can make a
potential to be the best change agents, be it in their difference. They are the father, the mother, and the
family or the community in which they live. But, teacher.” With the same belief, the Child for Child
unfortunately, in today’s world, indifference is fast taking programme has been designed to work at three levels -
over the natural empathetic tendencies of children. school children, their parents, and the teachers. The
Dangerous addictions, loneliness, insecurity, violence parents and teachers are also involved in the
and aggression have become the common traits of a sensitisation process as they are an important and
teenager. Hence, it has become very important to influential part of the foundational growing up years of
channel the energy and enthusiasm of children and children, and hence instrumental in their learning and
youth into a positive direction, by imbibing a conscious development process.

ImFact'18 | SMILE Annual Report 53

CHILD FOR CHILD

More than 7500 value education sessions were

conducted in schools across India. Under these
sessions, children are sensitized to various causes and
value systems, and ushered to realize the
importance of growing up as responsible citizens of
the country. To engage the young minds, stories and
lessons are shared from the lives of inspiring change-
makers, pioneers and leaders of India who
dedicated their lives to the betterment of society.

The 3rd edition of Smile International Film Festival

for Children and Youth (SIFFCY) was organised to
bring good cinema from around the world to
children and youth in India and help stimulate
discussion among them about vital personal,
societal, moral and world issues. Over 120 critically
acclaimed award winning films were showcased
during the week-long festival to an audience of
more than 15,000 school children and many others.

To bridge the gaps and inequalities between

privileged and underprivileged children is one of
the main objectives of the Child for Child
programme. To take a step towards the same,
interactive sessions between privileged and lesser
privileged children were organised where the two
came together to celebrate festivals, share
experiences, exchange their knowledge and learn
new skills from each other. This encouraged the
children to develop empathy and friendship.

54 ImFact'18 | SMILE Annual Report

EMPOWERING
GRASSROOTS

A national capacity building programme, Empowering

Grassroots is aimed at handholding, training and enabling
community based organisations to maximise their impact on
the ground, strengthening the bottom of the socio-economic
pyramid in India.
EMPOWERING GRASSROOTS

DURING THE YEAR

500
Community Based Organisations Trained
5000
Handholding Meetings held

The growth of the non-profit sector in India in the last two help the CBOs effectively resolve their day to day
decades has been phenomenal. India has possibly the operational challenges, helping achieve the highest
largest number of active non-government, not-for-profit social return on investment (SROI). Empowering
organizations in the world. Official estimates put the Grassroots is not only an effort to strengthen the bottom
number at 3.3 million. From relief services to educational of the socio-economic pyramid in India, but also an
initiatives, from healthcare projects to housing attempt to bring transparency and accountability in the
organizations, grassroots NGOs work in numerous development sector at the very grassroots level.
spheres which touch the daily lives of marginalized
communities across the country. Engaging directly with Scalability
the people, these NGOs are able to participate in the Scale up on-ground projects qualitatively
thought-making process of the communities they work as well as quantitatively and reach out to
with, and thus have the capacity to bring about long- a larger number of people with better
term change. As such, the sector has had a substantial services
contribution in the nation building process.
Sustainability
But accelerated development soon reaches a stagnant Bring stability in ground operations,
point if it is not sustainable. Ensuring sustainability of engage and encourage the community
initiatives requires a reorientation of NGOs focusing on for active participation and eventually
their capacity building to attain competitiveness. This is achieve self sustainability
not an easy transition, requiring NGOs to rethink and
reform their programme designs, planning, fund Communication
mobilisation, fund management, and effective
Communicate goals, vision, work and
programme delivery. There is also a need to guide these
impact effectively to community
NGOs to be able to identify and adapt with the
stakeholders, local authorities and
changing national and global socio-political and
prospective resource pool
economic developments which affect them. To equip
and facilitate grassroots NGOs in the country to address Resource Mobilisation
these issues and eventually aim at achieving sustainable Develop a steady resource pool for day
development at the grassroots and community level, to day implementation of welfare projects
Smile Foundation initiated Empowering Grassroots. and look for alternate sources beginning
from local community to leading
Under ‘Empowering Grassroots’ initiative, CBOs are
corporate
trained on vital issues relevant to the development
sector in the country like scalability, sustainability, Governance
communication, resource mobilisation and governance Imbibe a deep sense of accountability,
by industry experts from reputed Indian and leading to proper fund utilisation and
international organisations. Handholding meetings and complete transparency in all internal
face to face learning sessions are held round the year to processes and systems

56 ImFact'18 | SMILE Annual Report

 EMPOWERING GRASSROOTS

Over 500 grassroots NGOs were trained during the

year through intensive workshops simplifying
complex management models, resource
mobilisation techniques, effective communication
strategies and fund-utilisation mechanisms. These
sessions were facilitated by experts from relevant
fields from international and Indian development
organisations, government bodies and specialised
institutions and corporate.

CBOs and NGOs from around the country attended

training on mobilising support and local fund raising
from subject experts. These capacity building
sessions were part of Change the Game Academy,
an international e-learning platform for CBOs and
grassroots NGOs created by the Dutch development
Agency Wilde Ganzen, which is being implemented
by Smile Foundation in India. The portal offers free e-
learning courses, along with physical trainings, to
enable community organisations across the world.

More than 5000 face to face hand-holding meetings

were held across India where an attempt was made
to understand the on-ground challenges faced by
grassroots NGOs and resolve them effectively
through community participation. A dedicated team
travelled and conducted monitoring visits, in-house
trainings, discussions, community stakeholder
meetings and mobilisation sessions to enhance the
efficiency and output of the community initiatives as
well as encourage local support and action.

ImFact'18 | SMILE Annual Report 57

AWARDS AND RECOGNITION

AWARDS AND RECOGNITION

Recognition as Best NGO in Skill Development

Social Impact Award (Promoting Education)
by the Associated Chambers of Commerce and
by Indian Chamber of Commerce (ICC)
Industry of India (ASSOCHAM)

Recognition for Best CSR Project in Women

NGO Transparency Award (Platinum Winner)
Empowerment by the Institute of Chartered
by GuideStar India
Accountants of India (ICAI)

Education Excellence Award

Lifelong Health Award
by Education Post & the Associated Chambers of
by Merck Consumer Health
Commerce and Industry of India (ASSOCHAM)

Recognition as 'Leader in Social Venture

Philanthropy in Child Education'
Social Impact Award
by Education Post & the Associated
by Pratigya
Chambers of Commerce and
Industry of India (ASSOCHAM)

Certificate of Merit (Social Cause IPE NGO Excellence Award

& Empowerment) by World CSR Day & Asian
by the World CSR Congress Confederation of Business

Recognition for rendering valuable services

Modern Medicare Excellence Award
under Social Responsibility by the Institute of
by GE Healthcare
Company Secretaries of India (ICSI)

Innovation Excellence Award in Social Sector

by the Associated Chambers of Commerce Asia Pacific Child Rights Award
and Industry of India (ASSOCHAM)

Global CSR Excellence & Leadership Award

Barclay Bank Chairman’s Award
by ABP News

58 ImFact'18 | SMILE Annual Report

 EMPANELMENT AND ACCREDITATION

EMPANELMENT AND ACCREDITATION

An Implementation Agency under CSR IA

Organization in Special Consultative
Hub of the Indian Institute of Corporate Affairs
Status with the United Nations Economic
under aegis of Ministry of
and Social Council (ECOSOC) since 2012
Corporate Affairs, Govt. of India

Certified as equivalent to a U.S. public charity

Participant in the
by NGOSource (a project of the Council
United Nations Global Compact
on Foundations & TechSoup)

Empanelled with the National CSR Hub at TISS,

an initiative of the Central Public Sector
Accredited as validated charity
Enterprise (CPSE) under Ministry of
by Global Giving
Heavy Industries and
Public Enterprises, Govt. of India

Accredited as a validated charity

Listed as a member organisation with
by Charities Aid Foundation (CAF)
United Way Worldwide
India & America

Accredited with India Development Foundation

Accredited as a Platinum validated
of Overseas Indians (IDF-OI), under the
charity by Guidestar India
Ministry of Overseas Indian Affairs, Govt. of India

Listed as a member organisation

with Give India & Give USA

ImFact'18 | SMILE Annual Report 59

FINANCIALS

SMILE FOUNDATION
Regd. Off : V-11, Green Park Extn., New Delhi - 110016

BALANCE SHEET AS ON 31ST MARCH, 2018

(Amount in Rs.)

AS ON AS ON
PARTICULARS SCHEDULE
31ST MARCH, 2018 31ST MARCH, 2017

SOURCES OF FUNDS
CAPITAL FUND
Corpus Funds:
General Corpus Funds 1 295,520,598 255,420,598
CSR Corpus Funds 64,994,585 13,000,000

Reserves & Surplus: 1

General Reserve Fund 149,302,746 123,263,820

Current Liabilities & Provisions: 2

Sundry Creditors for Expenses 4,656,277 1,111,235
Restricted Grants - Pending for Execution 121,344,421 168,568,121
Other Current Liabilities 6,014,746 2,560,297

TOTAL 641,833,371 563,924,071

APPLICATION OF FUNDS
FIXED ASSETS 3
Tangible Assets:
Total Gross Block of Fixed Assets 92,441,666 101,085,918
Less : Gross Block of Assets held by Trust
having Right to Use Only 12,056,035 22,209,563
Gross Block - Owned Assets 80,385,631 78,876,355
Less : Accumulated Depreciation 33,799,672 30,782,864
Net Block of Fixed Assets 46,585,959 48,093,491

CURRENT ASSETS, LOANS AND ADVANCES

Deposits: 4
Deposits with Banks 502,383,968 493,337,409
Deposits with Banks - For CSR Corpus Fund 66,674,391
Security Deposits 2,820,290 2,162,136
Balance with Revenue Authorities 7,866,954 7,195,145

Loans & Advances: 5

Project Advances 2,525,652 1,938,151
Restricted Grants Receivable 9,689,191 7,786,864
Other Advances 3,241,965 3,410,874

Cash in Hand 45,000

TOTAL 641,833,371 563,924,071

Significant Accounting Policies & Notes to 9

Accounts forming part of Balance Sheet

AUDITORS' REPORT For and on behalf of board of trustees of

SMILE FOUNDATION
As per our report of even date annexed
For M.K. Kuchchhal & Co.
Chartered Accountants Sd/- Sd/-
Sd/- GM - Finance Chief Operating Officer
Manoj Gupta (Pratap Ray) (Sanjeev Dham)
FCA/Prop./M.No.086669
Firm Regn. No.007670N
Sd/- Sd/-
Place : New Delhi
Trustee Trustee
Date : 29th October, 2018 (Santanu Mishra) (Yogesh Jagia)

60 ImFact'18 | SMILE Annual Report

 FINANCIALS

SMILE FOUNDATION
Regd. Off : V-11, Green Park Extn., New Delhi - 110016

INCOME AND ITS APPLICATION ACCOUNT FOR THE YEAR

ENDED ON 31ST MARCH, 2018
(Amount in Rs.)

FOR THE YEAR ENDED FOR THE YEAR ENDED

PARTICULARS SCHEDULE ON 31ST MARCH, 2018 ON 31ST MARCH, 2017

INCOME
I. Voluntary Contributions 6 540,092,983 455,580,638
(including for specified programmes)
II. Other Incomes 7
Interest Income 31,520,074 31,763,915
Interest Income on CSR Corpus Fund 1,271,744
Other Miscellaneous Income 590,767 352,601
(II) 33,382,585 32,116,516
Gross Income Available for Application (I + II) 573,475,568 487,697,154

APPLICATION OF INCOME
I. Income Applied for Execution of Various
Social and Welfare Programmes:
Mission Education Programme 82,816,999 48,263,231
Action for Children Programme 50,936,446 55,086,084
Child for Child Programme 20,485,804 25,213,232
Education Programme U/s 35AC 2,198,319
of Income Tax Act, 1961
Smile Twin E-Learning Programme 127,405,836 110,305,580
Smile on Wheels Programme 174,903,764 112,296,176
Swabhiman Programme 8,597,936 8,563,913
Scholarship Programme 5,455,726 32,408,239
CSR Corpus Expenses for Education and 1,297,159
Health Programme
Other Social and Welfare Programmes 5,028,589 7,998,722

Total (I) 476,928,259 402,333,496

II. Administrative & Other Expenses 8 67,516,990 49,033,088

Total Income Applied (I + II) 544,445,249 451,366,584

Net Surplus / (Deficit) before 29,030,319 36,330,571

Depreciation & Taxes
Less : Depreciation 3 3,016,808 3,484,745
Net Surplus / (Deficit) before Taxes 26,013,511 32,845,826
Less : Provision for Tax - -
Net Surplus / (Deficit) for the year 26,013,511 32,845,826
Significant Accounting Policies & Notes to Accounts 9
forming part of Income and its Application Account

AUDITORS' REPORT For and on behalf of board of trustees of

SMILE FOUNDATION
As per our report of even date annexed
For M.K. Kuchchhal & Co.
Chartered Accountants Sd/- Sd/-
Sd/- GM - Finance Chief Operating Officer
Manoj Gupta (Pratap Ray) (Sanjeev Dham)
FCA/Prop./M.No.086669
Firm Regn. No.007670N
Sd/- Sd/-
Place : New Delhi
Trustee Trustee
Date : 29th October, 2018
(Santanu Mishra) (Yogesh Jagia)
ImFact'18 | SMILE Annual Report 61
 FINANCIALS

DISBURSEMENT OF FUNDS
2017-18

83.16%
Project Expenses
4.53%
Accumulation for
Next Year

11.77% 0.52%
Depreciation
Administrative cost
& other expenses (Net)

RECEIPTS 57.35
Amount in Crores

NOTE: Total administrative cost is 18.53% out of which 6.76% was

recovered on execution of projects.

62 ImFact'18 | SMILE Annual Report

 FINANCIALS

CERTIFICATE OF COMPLIANCE
TO WHOM IT MAY CONCERN

We have examined the compliance of conditions

stipulated in the “Standards of Good Governance” by
Smile Foundation, for the year ended March 31, 2018.

In our opinion and to the best of our information and

according to the explanations given to us, we certify
that Smile Foundation has complied with the standards
as stipulated in the “Standards of Good Governance”.

The compliance of clauses/conditions of “Standards of

Good Governance” is the responsibility of the
management; our examination was limited to
procedures and implementation thereof adopted by
Smile Foundation for ensuring the compliance
of all the standards.

For S Behera & Co

Company Secretaries

Sd/-
(Shesdev Behera)
Company Secretary in Practice
CP No. 5980
Date – 30/10/2018

ImFact'18 | SMILE Annual Report 63

SUPPORTERS

OUR SUPPORTERS
A T Kearney Limited Dancesmith
Abott Deutsche Bank A G
Adobe Disney India
Airbus Group India Private Limited Droom
All State Embassy
Amazon Prime Epsilon
Ameriprice Ericsson Global India Private Limited
Amex GBT Ericsson India Private Limited
ANZ Operations and Technology Private Limited Fidelity Information Services India Private Limited
ANZ Support Services India Private Limited FIS Global Business Solutions India Private Limited
ARCADIS FIS Solutions India Private Limited
Ashapura Fresenius Medical Care
Avery Dennison GGS
Avery Dennison Foundation GlobalLogic India Limited
AVI OIL India Private Limited Goodera
Avon Google
AXA Gufic
Bacardi India Private Limited GXS ITC Private Limited
Barclays HDB Financial Services Limited
BC Examinations and English Services India HDFC Life
Private Limited
Herbalife Family Foundation
Benivity
Hexaware Technologies limited
Blackrock
Hike
Book a Smile
Indiacast
Canara HSBC Oriental Bank of Commerce Life
Indian Energy Exchange Limited
Insurance Company Limited
Indus Valley
CAPARO
Ingenico International India Private Limited
Capitalvia
Ingersoll Rand (India) Limited
C-Edge Technologies Limited
INOX
Cello
INS Chennai
Central Dentsu
INTAS
Cisco Systems (India) Private Limited
Intel
CNH Industrial India Private Limited
Interglobe Aviation Limited (Indigo)
Convergys India Services Private Limited

64 ImFact'18 | SMILE Annual Report

 SUPPORTERS

ION Exchange S&P Capital IQ (India) Private Limited

ISA Canada Sanofi
ISARC ( India SME Asset Reconstruction Sayona
Company Ltd)
SBI Cards Payment Solution India Private
Letstrack Limited
LIC Housing Finance Limited SBI Life Insurance Company Limited
Luxues.com Schindler
Manisha International Seaview
Maou Shinnyo-en
Medtronic Siemens Limited
Mineral Enterprises Limited Signode India Limited
Mitsubishi Electric Automotive India Private SNP Global
Limited
Sonalika
Mphasis Consulting
SPDJI
Myntra
SPI Cinemas
Nagarro
Syniverse Technologies India Private Limited
Nalanda Foundation
Tally Solutions Private Limited
Nivea
Target International
NTT Comm
TCPL Foundation
Opentext Technologies India Private Limited
Telstra
Oracle India
The Economist Charitable Trust
Origio India Private Limited
Thomson Reuters
Orion
Thyssenkrupp Elevator India Private Limited
Pegasus Buildtech
Triumph
Pepsico Foundation
Unicity
Philips India Limited
YUM Restaurants India Private Limited
Phoenix
Play Games 24X7 Private Limited
Prudential Global Services Private Limited
PUMA Sports India Private Limited
R1RCM Global Private Limited
Relaxo Foundation
Reliance Commercial Finance Limited
Roasta

ImFact'18 | SMILE Annual Report 65

Never doubt that
a small group of thoughtful,
committed citizens
can change the world;
indeed, it's the only thing
that ever has.
Margaret Mead
 Head Office
161 B/4, 3rd Floor, Gulmohar House,
Yusuf Sarai Community Centre, New Delhi – 110049
Phone: +91-11-43123700 | Telefax: +91-11-41354454
E-mail: info@smilefoundationindia.org
Website: www.smilefoundationindia.org