User Manual of iVMS-4200

iVMS-4200 Client Software

User Manual
UD00847B
 User Manual of iVMS-4200

User Manual
COPYRIGHT © 2016 Hangzhou Hikvision Digital Technology Co., Ltd.

ALL RIGHTS RESERVED.

Any and all information, including, among others, wordings, pictures, graphs are the properties of

Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be

“Hikvision”). This user manual (hereinafter referred to be “the Manual”) cannot be reproduced,

changed, translated, or distributed, partially or wholly, by any means, without the prior written

permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties,

guarantees or representations, express or implied, regarding to the Manual.

About this Manual

This Manual is applicable to iVMS-4200 Client Software.

The Manual includes instructions for using and managing the product. Pictures, charts, images and

all other information hereinafter are for description and explanation only. The information

contained in the Manual is subject to change, without notice, due to firmware updates or other

reasons. Please find the latest version in the company website (http://overseas.hikvision.com/en/).

Please use this user manual under the guidance of professionals.

Trademarks Acknowledgement
and other Hikvision’s trademarks and logos are the properties of Hikvision in

various jurisdictions. Other trademarks and logos mentioned below are the properties of their

respective owners.

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TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS

HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS,

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 User Manual of iVMS-4200

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PREVAILS.
 User Manual of iVMS-4200

Contents
Chapter 1 Overview.......................................................................................................................... 7
1.1 Description ...................................................................................................................... 7
1.2 Running Environment ...................................................................................................... 7
1.3 Function Modules ............................................................................................................ 7
1.4 Updates Instruction ......................................................................................................... 9
Chapter 2 Live View ........................................................................................................................ 11
2.1 User Registration and Login ........................................................................................... 11
2.2 Adding the Device.......................................................................................................... 12
2.2.1 Creating the Password........................................................................................... 13
2.2.2 Adding Online Devices .......................................................................................... 14
2.2.3 Adding Devices Manually ...................................................................................... 18
2.2.4 Adding Devices by IP Segment .............................................................................. 19
2.2.5 Adding Devices by IP Server .................................................................................. 20
2.2.6 Adding Devices by HiDDNS .................................................................................... 21
2.2.7 Batch Adding Devices ............................................................................................ 22
2.2.8 QR Code of Encoding Devices ............................................................................... 23
2.2.9 Checking Device’s Online Users ............................................................................. 24
2.3 Group Management ...................................................................................................... 25
2.4 Basic Operations in Live View ........................................................................................ 28
2.4.1 Starting and Stopping the Live View ..................................................................... 31
2.4.2 Auto-switch in Live View ....................................................................................... 33
2.4.3 PTZ Control in Live View ........................................................................................ 34
2.4.4 Manual Recording and Capture............................................................................. 37
2.4.5 Instant Playback .................................................................................................... 40
2.4.6 Custom Window Division ...................................................................................... 41
2.4.7 Live View in Fisheye Mode .................................................................................... 43
2.4.8 Starting Speed Dome Linkage ............................................................................... 45
2.4.9 Other Functions in Live View ................................................................................. 46
Chapter 3 Remote Storage Schedule Settings and Playback .......................................................... 48
3.1 Remote Storage ............................................................................................................. 48
3.1.1 Storing on Storage Device on the DVR, NVR, or Network Camera ........................ 48
3.1.2 Storing on Storage Device ..................................................................................... 51
3.2 Remote Playback ........................................................................................................... 54
3.2.1 Normal Playback.................................................................................................... 55
3.2.2 Alarm Input Playback ............................................................................................ 61
3.2.3 Event Playback ....................................................................................................... 62
3.2.4 ATM Playback ........................................................................................................ 64
3.2.5 Synchronous Playback ........................................................................................... 64
3.2.6 VCA Playback ......................................................................................................... 65
3.2.7 Fisheye Playback ................................................................................................... 67
Chapter 4 Event Management ....................................................................................................... 69
4.1 Configuring Motion Detection Alarm ............................................................................ 69
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4.2 Configuring Video Tampering Alarm.............................................................................. 72

4.3 Configuring PIR Alarm.................................................................................................... 73
4.4 Configuring Video Loss Alarm ........................................................................................ 74
4.5 Configuring Audio Exception Alarm ............................................................................... 75
4.6 Configuring Defocus Detection Alarm ........................................................................... 76
4.7 Configuring Face Detection Alarm ................................................................................. 77
4.8 Configuring Line Crossing Detection Alarm ................................................................... 78
4.9 Configuring Intrusion Detection Alarm .......................................................................... 80
4.10 Configuring Scene Change Alarm .................................................................................. 81
4.11 Configuring VCA Detection Alarm ................................................................................. 82
4.12 Region Entrance Detection ............................................................................................ 83
4.13 Region Exiting Detection ............................................................................................... 84
4.14 Loitering Detection ........................................................................................................ 86
4.15 Fast Moving Detection ................................................................................................... 87
4.16 People Gathering Detection .......................................................................................... 88
4.17 Parking Detection .......................................................................................................... 90
4.18 Unattended Baggage Detection..................................................................................... 91
4.19 Object Removal Detection ............................................................................................. 93
4.20 Configuring Alarm Input Linkage ................................................................................... 94
4.21 Configuring Device Exception Linkage ........................................................................... 95
4.22 Viewing Alarm and Event Information ........................................................................... 96
Chapter 5 VCA Devices Management .......................................................................................... 101
Chapter 6 Forwarding Video Stream through Stream Media Server ........................................... 104
6.1 Adding the Stream Media Server ................................................................................ 104
6.2 Adding Cameras to Stream Media Server to Forward Video Stream .......................... 105
Chapter 7 Log Management ......................................................................................................... 106
Chapter 8 Account Management and System Configuration ....................................................... 109
8.1 Account Management ................................................................................................. 109
8.2 System Configuration................................................................................................... 110
8.2.1 General Settings .................................................................................................. 111
8.2.2 Image Settings ..................................................................................................... 113
8.2.3 File Saving Path Settings ...................................................................................... 113
8.2.4 Keyboard and Joystick Shortcuts Settings ........................................................... 114
8.2.5 Alarm Sound Settings .......................................................................................... 115
8.2.6 Email Settings ...................................................................................................... 115
Chapter 9 Statistics ....................................................................................................................... 116
9.1 Heat Map ..................................................................................................................... 117
9.2 People Counting Statistics ........................................................................................... 119
9.3 Counting Statistics ....................................................................................................... 120
9.4 Road Traffic .................................................................................................................. 122
9.5 Face Retrieval .............................................................................................................. 124
9.6 License Plate Retrieval ................................................................................................. 126
9.7 Behavior Analysis ......................................................................................................... 127
9.8 Face Capture ................................................................................................................ 128
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Troubleshooting .................................................................................................................................... 130

 User Manual of iVMS-4200

Chapter 1 Overview

1.1 Description
iVMS-4200 is a versatile video management software for the DVRs, NVRs, IP cameras, encoders, VCA
device, etc. It provides multiple functionalities, including real-time live view, video recording, remote
search and playback, file backup, alarm receiving, etc., for the connected devices to meet the needs
of monitoring task. With the flexible distributed structure and easy-to-use operations, the client
software is widely applied to the surveillance projects of medium or small scale.
This user manual describes the function, configuration and operation steps of iVMS-4200 software.
To ensure the properness of usage and stability of the software, please refer to the contents below
and read the manual carefully before installation and operation.

1.2 Running Environment

Operating System: Microsoft Windows 7/Windows 8.1/Windows 10 (32-bit or 64-bit),
Microsoft Windows XP SP3 (32-bit),
Microsoft Windows 2008 R2/Windows Server 2012 (64-bit).
CPU: Intel Pentium IV 3.0 GHz or above
Memory: 1G or above
Video Card: RADEON X700 Series or above
GPU: 256 MB or above
Notes:
 For high stability and good performance, these above system requirements must be met.
 The software does not support 64-bit operating system; the above mentioned 64-bit operating
system refers to the system which supports 32-bit applications as well.
 Hardware decoding function is only supported by operating systems the version of which is
after Windows XP.

1.3 Function Modules

Control Panel of iVMS-4200:
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Menu Bar:
Open Image File Search and view the captured pictures stored on local PC.
Open Video File Search and view the video files recorded on local PC.
File
Open Log File View the backup log files.
Exit Exit the iVMS-4200 client software.
Lock Lock screen operations. Log in the client again to unlock.
Switch User Switch the login user.
System
Import System Config File Import client configuration file from your computer.
Export System Config File Export client configuration file to your computer.
1024*768 Display the window at size of 1024*768 pixels.
1280*1024 Display the window at size of 1280*1024 pixels.
1440*900 Display the window at size of 1440*900 pixels.
1680*1050 Display the window at size of 1680*1050 pixels.
View Maximize Display the window in maximum mode.
Control Panel Enter Control Panel interface.
Main View Open Main View page.
Remote Playback Open Remote Playback page.
Auxiliary Screen Preview Open Auxiliary Screen Preview window.
Device Management Open the Device Management page.
Event Management Open the Event Management page.
Storage Schedule Open the Storage Schedule page.
Account Management Open the Account Management page.
Tool
Log Search Open the Log Search page.
System Configuration Open the System Configuration page.
Broadcast Select camera to start broadcasting.
Device Arming Control Set the arming status of devices.
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Alarm Output Control Turn on/off the alarm output.

Batch Wiper Control Batch starting or stopping the wipers of the devices.
Batch Time Sync Batch time synchronization of the devices.
Player Open the player to play the video files.
Message Queue Display the information of Email message to be sent.
Open Wizard Open the guide for the client configuration.
Click to open the User Manual; you can also open the User
User Manual (F1)
Manual by pressing F1 on your keyboard.
Help
About View the basic information of the client software.
Select the language for the client software and reboot the
Language
software to activate the settings.

The iVMS-4200 client software is composed of the following function modules:

The Main View module provides live view of network cameras and video encoders, and
supports some basic operations, such as picture capturing, recording, PTZ control, etc.

The Remote Playback module provides the search, playback, export of video files.

The Statistics module provides functions of heat map, people counting statistics, counting
statistics, road traffic, face retrieval, license plate retrieval, behavior analysis, and face
capture statistics.
The Device Management module provides the adding, modifying and deleting of different
devices and the devices can be imported into groups for management.
The Event Management module provides the settings of arming schedule, alarm linkage
actions and other parameters for different events.

The Storage Schedule module provides the schedule settings for recording and pictures.

The Account Management module provides the adding, modifying and deleting of user
accounts and different permissions can be assigned for different users.
The Log Search module provides the query of system log files and the log files can be
filtered by different types.
The System Configuration module provides the configuration of general parameters, file
saving paths, alarm sounds and other system settings.
The function modules are easily accessed by clicking the navigation buttons on the control panel or by
selecting the function module from the View or Tool menu.

You can check the information, including current user, network usage, CPU usage, memory usage and
time, in the upper-right corner of the main page.

1.4 Updates Instruction

Multiple newly-designed functions are offered in the latest iVMS-4200 client software. You can get a
brief view of the updates instruction from the following contents.
 Set Rotate Type
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Support setting the rotate type of the camera for the live view or playback.
 Live View for Offline Device
The client can get the live video of the offline camera via the stream media server if the stream
media server is configured.
 Hardware Decoding
Support decoding by hardware for live view and playback.
 One-touch Patrol and One-touch Park for PTZ Control
During live view of speed dome, support PTZ control of one-touch patrol and one-touch park
functions.
 Capture Image for Fisheye Expansion
Support image capture for fisheye expansion during live view.
 Merge Downloaded Video Files
Support merging the video files when downloading by date.
 Select Storage Device before Playback
Select to play back the video files stored in the local device, in the storage server, or both in the
storage server and local device.
 Set Pre-play Time for Event Playback
Support configuring the pre-play time for event playback.
 Support One Camera in One Period in People Counting and Counting Statistics
In People Counting and Counting statistics, support statistics type of One Camera in One Period.
 User Manual of iVMS-4200

Chapter 2 Live View

2.1 User Registration and Login

For the first time to use iVMS-4200 client software, you need to register a super user for login.
Steps:
1. Input the super user name and password. The software will judge password strength
automatically, and we highly recommend you to use a strong password to ensure your data
security.
2. Confirm the password.
3. Optionally, check the checkbox Enable Auto-login to log into the software automatically.
4. Click Register. Then, you can log into the software as the super user.

 A user name cannot contain any of the following characters: / \ : * ? “ < > |. And the length
of the password cannot be less than 6 characters.
 For your privacy, we strongly recommend changing the password to something of your own
choosing (using a minimum of 8 characters, including upper case letters, lower case letters,
numbers, and special characters) in order to increase the security of your product.
 Proper configuration of all passwords and other security settings is the responsibility of the
installer and/or end-user.

When opening iVMS-4200 after registration, you can log into the client software with the registered
user name and password.
Steps:
1. Input the user name and password you registered.
Note: If you forget your password, please click Forgot Password and remember the encrypted
string in the pop-up window. Contact your dealer and send the encrypted string to him to reset
your password.
2. Optionally, check the checkbox Enable Auto-login to log into the software automatically.
3. Click Login.
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After running the client software, a wizard will pop up to guide you to add the device and do some
basic settings. For detailed configuration about the wizard, please refer to the Quick Start Guide of
iVMS-4200.

2.2 Adding the Device

Purpose:
After running the iVMS-4200, devices including network cameras, video encoders, DVRs, NVRs, etc.,
should be added to the client for the remote configuration and management, such as live view,
playback, alarm settings, etc.
Perform the following steps to enter the Device Adding interface.
Steps:

1. Click the icon on the control panel,

or click Tools->Device Management to open the Device Management page.
2. Click the Server tab.
3. Click Encoding Device to enter Encoding Device Adding interface.
Note: Here we take the adding of encoding device as an example.

You can add the device in the following ways:

 By detecting the online devices, see Section 2.2.2 Adding Online Devices.
 By specifying the device IP address or domain name, see Section 2.2.3 Adding Devices Manually.
 User Manual of iVMS-4200

 By specifying an IP segment, see Section 2.2.4 Adding Devices by IP Segment.

 By IP Server, see Section 2.2.5 Adding Devices by IP Server.
 By HiDDNS, see Section 2.2.6 Adding Devices by HiDDNS.
 Adding Devices in batch, see Section 2.2.7 Batch Adding Devices.

2.2.1 Creating the Password

Purpose:
For some devices, you are required to create the password to activate them before they can be
added to the software and work properly.
Note: This function should be supported by the device.
Steps:
1. Enter the Device Management page.
2. On the Device for Management or Online Device area, check the device status (shown on
Security column) and select an inactive device.

3. Click the Activate button to pop up the Activation interface.

4. Create a password in the password field, and confirm the password.

STRONG PASSWORD RECOMMENDED– We highly recommend you create a strong password of

your own choosing (using a minimum of 8 characters, including upper case letters, lower case
letters, numbers, and special characters) in order to increase the security of your product. And
we recommend you reset your password regularly, especially in the high security system,
resetting the password monthly or weekly can better protect your product.

5. Click OK to create the password for the device. A “The device is activated.” window pops up
when the password is set successfully.
6. Click Modify Netinfo to pop up the Modify Network Parameter interface.
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Note: This function is only available on the Online Device area. You can change the device IP
address to the same subnet with your computer if you need to add the device to the software.
7. Change the device IP address to the same subnet with your computer by either modifying the
IP address manually or checking the checkbox of DHCP.
8. Input the password set in step 4 and click OK to complete the network settings.

2.2.2 Adding Online Devices

Purpose:
The active online devices in the same local subnet with the client software will be displayed on the
Online Device area. You can click the Refresh Every 60s button to refresh the information of the
online devices.
Note: You can click to hide the Online Device area.

Steps:
1. Select the devices to be added from the list.
Note: For the inactive device, you need to create the password for it before you can add the
device properly. For detailed steps, please refer to Chapter 2.2.1 Creating the Password.
2. Click Add to Client to open the device adding dialog box.
3. Input the required information.
Nickname: Edit a name for the device as you want.
Address: Input the device’s IP address. The IP address of the device is obtained automatically in
this adding mode.
Port: Input the device port No.. The default value is 8000.
User Name: Input the device user name. By default, the user name is admin.
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Password: Input the device password.

The password strength of the device can be checked by the software. For your privacy, we
strongly recommend changing the password to something of your own choosing (using a
minimum of 8 characters, including upper case letters, lower case letters, numbers, and special
characters) in order to increase the security of your product. And we recommend you reset your
password regularly, especially in the high security system, resetting the password monthly or
weekly can better protect your product.
4. Optionally, you can check the checkbox Export to Group to create a group by the device name.
All the channels of the device will be imported to the corresponding group by default.
Note: iVMS-4200 also provides a method to add the offline devices. Check the checkbox Add
Offline Device, input the required information and the device channel number and alarm input
number, and then click Add. When the offline device comes online, the software will connect it
automatically.
5. Click Add to add the device.

Add Multiple Online Devices

If you want to add multiple online devices to the client software, click and hold Ctrl key to select
multiple devices, and click Add to Client to open the device adding dialog box. In the pop-up
message box, enter the user name and password for the devices to be added.

Add All the Online Devices

If you want to add all the online devices to the client software, click Add All and click OK in the
pop-up message box. Then enter the user name and password for the devices to be added.
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Modify Network Information

Select the device from the list, click Modify Netinfo, and then you can modify the network
information of the selected device.
Note: You should enter the admin password the device in the Password field of the pop-up window
to modify the parameters.

Reset Password
According to the different devices, the software provides three different methods for restoring the
default password or resetting the password.
Select the device from the list, click Reset Password.
Option 1:
If the window with security code field pops up, input the security code, and then you can restore the
default password of the selected device.
Note: The security code is returned after you send the data and serial No. of the device to the
manufacturer.
Option 2:
If the window with import file and export file buttons pops up, perform the following steps to restore
the default password:
1. Click Export to save the device file on your PC.
2. Send the file to our technical engineers.
3. Click Import and select the file received from the technical engineer.
4. Click OK to restore the default password of the device.

 The default password (12345) for the Admin account is for first-time log-in purposes only.
You must change this default password to better protect against security risks, such as the
unauthorized access by others to the product that may prevent the product from functioning
properly and/or lead to other undesirable consequences.
 For your privacy, we strongly recommend changing the password to something of your own
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choosing (using a minimum of 8 characters, including upper case letters, lower case letters,
numbers, and special characters) in order to increase the security of your product.
 Proper configuration of all passwords and other security settings is the responsibility of the
installer and/or end-user.
Option 3:
If the window with import file and export file buttons, password and confirm password field pops up,
follow the steps below to reset the password:
1. Click Export to save the device file on your PC.
2. Send the file to our technical engineers.
3. Our technical engineer will send you a file or an eight-digit number to you.
 If you receive a file from the technical engineer, select Import File from Key Importing
Mode drop-down list and click to import the file.
 If you receive an eight-digit number from the technical engineer, select Input Key from Key
Importing Mode drop-down list and input the number.
4. Input new password in text fields of Password and Confirm Password.
5. Click OK to reset the password.

The password strength of the device can be checked by the software. For your privacy, we
strongly recommend changing the password to something of your own choosing (using a
minimum of 8 characters, including upper case letters, lower case letters, numbers, and special
characters) in order to increase the security of your product. And we recommend you reset your
password regularly, especially in the high security system, resetting the password monthly or
weekly can better protect your product.
Option 4:
If the dialog with Generate buttons, password and confirm password field pops up, follow the steps
below to reset the password:
1. Click Generate to pop up the QR Code dialog.
2. Click Download and select a saving path to save the QR code to your PC. You can also take a
photo of the QR code to save it to your phone.
3. Send the picture to our technical engineers and you will receive an eight-digit number from the
technical engineer
4. Select Input Key from Key Importing Mode drop-down list and input the number.
5. Input new password in text fields of Password and Confirm Password.
6. Click OK to reset the password.

The password strength of the device can be checked by the software. For your privacy, we
strongly recommend changing the password to something of your own choosing (using a
minimum of 8 characters, including upper case letters, lower case letters, numbers, and special
characters) in order to increase the security of your product. And we recommend you reset your
password regularly, especially in the high security system, resetting the password monthly or
 User Manual of iVMS-4200

weekly can better protect your product.

Synchronizing the Password

Purpose:
You can reset the password for the NVR or HDVR and use the new password as the password of the
connected network cameras and encoders.
Note: This function should be supported by the device.
Steps:
1. Select a device on the Online Device panel and click Reset Password.
2. Perform the password reset steps and check Use New Password as Camera Password
checkbox.
3. Click OK to save the settings.

2.2.3 Adding Devices Manually

Steps:
1. Click Add Device to open the device adding dialog box.
2. Select IP/Domain as the adding mode.
3. Input the required information.
Nickname: Edit a name for the device as you want.
Address: Input the device’s IP address or domain name.
Port: Input the device port No.. The default value is 8000.
User Name: Input the device user name. By default, the user name is admin.
Password: Input the device password.

The password strength of the device can be checked by the software. For your privacy, we
strongly recommend changing the password to something of your own choosing (using a
minimum of 8 characters, including upper case letters, lower case letters, numbers, and special
characters) in order to increase the security of your product. And we recommend you reset your
password regularly, especially in the high security system, resetting the password monthly or
weekly can better protect your product.
4. Optionally, you can check the checkbox Export to Group to create a group by the device name.
All the channels of the device will be imported to the corresponding group by default.
Note: iVMS-4200 also provides a method to add the offline devices. Check the checkbox Add
Offline Device, input the required information and the device channel number and alarm input
number, and then click Add. When the offline device comes online, the software will connect it
automatically.
5. Click Add to add the device.
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2.2.4 Adding Devices by IP Segment

Steps:
1. Click Add Device to open the device adding dialog box.
2. Select IP Segment as the adding mode.
3. Input the required information.
Start IP: Input a start IP address.
End IP: Input an end IP address in the same network segment with the start IP.
Port: Input the device port No.. The default value is 8000.
User Name: Input the device user name. By default, the user name is admin.
Password: Input the device password.

The password strength of the device can be checked by the software. For your privacy, we
strongly recommend changing the password to something of your own choosing (using a
minimum of 8 characters, including upper case letters, lower case letters, numbers, and special
characters) in order to increase the security of your product. And we recommend you reset your
password regularly, especially in the high security system, resetting the password monthly or
weekly can better protect your product.
4. Optionally, you can check the checkbox Export to Group to create a group by the device IP. All
the channels of the device will be imported to the corresponding group by default.
Note: iVMS-4200 also provides a method to add the offline devices. Check the checkbox Add
Offline Device, input the required information and the device channel number and alarm input
number, and then click Add. When the offline device comes online, the software will connect it
automatically.
5. Click Add, and the device of which the IP address is between the start IP and end IP will be
added to the device list.
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2.2.5 Adding Devices by IP Server

Steps:
1. Click Add Device to open the device adding dialog box.
2. Select IP Server as the adding mode.
3. Input the required information.
Nickname: Edit a name for the device as you want.
Server Address: Input the IP address of the PC that installs the IP Server.
Device ID: Input the device ID registered on the IP Server.
User Name: Input the device user name. By default, the user name is admin.
Password: Input the device password.

The password strength of the device can be checked by the software. For your privacy, we
strongly recommend changing the password to something of your own choosing (using a
minimum of 8 characters, including upper case letters, lower case letters, numbers, and special
characters) in order to increase the security of your product. And we recommend you reset your
password regularly, especially in the high security system, resetting the password monthly or
weekly can better protect your product.
4. Optionally, you can check the checkbox Export to Group to create a group by the device name.
All the channels of the device will be imported to the corresponding group by default.
Note: iVMS-4200 also provides a method to add the offline devices. Check the checkbox Add
Offline Device, input the required information and the device channel number and alarm input
number, and then click Add. When the offline device comes online, the software will connect it
automatically.
5. Click Add to add the device.
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2.2.6 Adding Devices by HiDDNS

Steps:
1. Click Add Device to open the device adding dialog box.
2. Select HiDDNS as the adding mode.
3. Input the required information.
Nickname: Edit a name for the device as you want.
Server Address: www.hik-online.com.
Device Domain Name: Input the device domain name registered on HiDDNS server.
User Name: Input the device user name. By default, the user name is admin.
Password: Input the device password.

The password strength of the device can be checked by the software. For your privacy, we
strongly recommend changing the password to something of your own choosing (using a
minimum of 8 characters, including upper case letters, lower case letters, numbers, and special
characters) in order to increase the security of your product. And we recommend you reset your
password regularly, especially in the high security system, resetting the password monthly or
weekly can better protect your product.
4. Optionally, you can check the checkbox Export to Group to create a group by the device name.
All the channels of the device will be imported to the corresponding group by default.
Note: iVMS-4200 also provides a method to add the offline devices. Check the checkbox Add
Offline Device, input the required information and the device channel number and alarm input
number, and then click Add. When the offline device comes online, the software will connect it
automatically.
5. Click Add to add the device.
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2.2.7 Batch Adding Devices

Purpose:
The devices can be added to the software in batch by inputting the device information in the
pre-defined CSV file.
Steps:
1. Click Add Device to open the device adding dialog box.
2. Select Batch Import as the adding mode.
3. Click Export Template and save the pre-defined template (CSV file) on your PC.
4. Open the exported template file and input the required information of the devices to be added
on the corresponding column.
Nickname: Edit a name for the device as you want.
Adding Mode: You can input 0, 2, or 3 which indicated different adding modes. 0 indicates that
the device is added by IP address or domain name; 2 indicates that the device is added via IP
server; 3 indicates that the device is added via HiDDNS.
Address: Edit the address of the device. If you set 0 as the adding mode, you should input the IP
address or domain name of the device; if you set 2 as the adding mode, you should input the IP
address of the PC that installs the IP Server; if you set 3 as the adding mode, you should input
www.hik-online.com.
Port: Input the device port No.. The default value is 8000.
Device Information: If you set 0 as the adding mode, this field is not required; if you set 2 as the
adding mode, input the device ID registered on the IP Server; if you set 3 as the adding mode,
input the device domain name registered on HiDDNS server.
User Name: Input the device user name. By default, the user name is admin.
Password: Input the device password.

The password strength of the device can be checked by the software. For your privacy, we
strongly recommend changing the password to something of your own choosing (using a
 User Manual of iVMS-4200

minimum of 8 characters, including upper case letters, lower case letters, numbers, and special
characters) in order to increase the security of your product. And we recommend you reset your
password regularly, especially in the high security system, resetting the password monthly or
weekly can better protect your product.
Add Offline Device: You can input 1 to enable adding the offline device, and then the software
will automatically connect it when the offline device comes online. 0 indicates disabling this
function.
Export to Group: You can input 1 to create a group by the device name (nickname). All the
channels of the device will be imported to the corresponding group by default. 0 indicates
disabling this function.
Channel Number: If you set 1 for Add Offline Device, input the channel number of the device. If
you set 0 for Add Offline Device, this field is not required.
Alarm Input Number: If you set 1 for Add Offline Device, input the alarm input number of the
device. If you set 0 for Add Offline Device, this field is not required.
5. Click and select the template file.
6. Click Add to import the devices.

The devices will be displayed on the device list for management after added successfully. You can
check the resource usage, HDD status, recording status, and other information of the added devices
on the list.
Click Refresh All to refresh the information of all added devices. You can also input the device name
in the filter field for search.
Select device from the list, click Modify/Delete, and then you can modify/delete the information of
the selected device.
Select device from the list, click Remote Configuration, and then you can do some remote
configurations of the selected device if needed. For detailed settings about the remote configuration,
please refer to the User Manual of the devices.

2.2.8 QR Code of Encoding Devices

Purpose:
For encoding devices, the QR code of the devices can be generated. You can add the device to your
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mobile client software by using the mobile client software to scan the QR code. For adding the
devices to your mobile client software, please refer to the User Manual of the mobile client
software.

Check the QR Code

On the device list, double-click a device, the information and QR code of the device will be displayed.
Or you can click to select a device and click QR Code to pop up the QR code window of the device.
You can also click and hold the Ctrl key to select multiple devices, and click QR Code to pop up the
QR code window of the devices. In this way, you can add multiple devices at the same time by
scanning the QR code.

2.2.9 Checking Device’s Online Users

Purpose:
When any user accesses the device, the client can record and show the connection information,
including user name, user type, user’s IP address, and login time.
Note: This function should be supported by the device.
Steps:
1. Click to select an added and online device.
2. Click Online Users to pop up the Online Users dialog.
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3. Check the information of the users that log into the device.
4. Click OK to close the dialog.

2.3 Group Management

Purpose:
The devices added should be organized into groups for a convenient management. You can get the
live view, play back the video files, and do some other operations of the device through the group.
Before you start:
Devices need to be added to the client software for group management.

Perform the following steps to enter the Group Management interface:

1. Open the Device Management page.
2. Click the Group tab to enter the Group Management interface.

Adding the Group

Steps:
1. Click to open the Add Group dialog box.
2. Input a group name as you want.
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3. Click OK to add the new group to the group list.

You can also check the checkbox Create Group by Device Name to create the new group by the
name of the selected device.

Importing Encoding Device to Group

Steps:
1. Click Import on Group Management interface, and then click the Encoding Channel tab to open
the Import Encoding Channel page.
Note: You can also select Alarm Input tab and import the alarm inputs to group.
2. Select the thumbnails/names of the cameras in the thumbnail/list view.
3. Select a group from the group list.
4. Click Import to import the selected cameras to the group.
You can also click Import All to import all the cameras to a selected group.
Notes:
 You can also click the icon on the Import Encoding Channel page to add a new group.
 Up to 256 cameras can be added to one group.

The following buttons are available on the Import Encoding Channel page:
List View View the camera in list view.
Thumbnail View View the camera in thumbnail view.
Refresh Refresh the latest information of added cameras.
Import Create a group named as device name-Encoding Channel
(Alarm Input) and import the device to group.
Collapse/Expand Collapse/Expand the thumbnails of cameras.
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Modifying the Group/Camera

Steps:
1. Select the group/camera from the group list on the Import page.
Move the mouse to the camera/group and click , or double-click the group/camera name to
open Modify Group/Camera dialog box.
2. Edit the group/camera information, including the group/camera name, the stream type, etc.
Video Stream: Select the stream for the live view or playback of the camera as desired.
Rotate Type: Select the rotate type for the live view or playback of the camera as desired.
Protocol Type: Select the transmission protocol for the camera.
Stream Media Server: Configure to get stream of the camera via stream media server. You can
select and manage the available stream media server.
Copy to…: Copy the configured parameters to other camera(s).
Refresh: Get a new captured picture for the live view of the camera.
Note: For video stream and protocol type, the new settings will take effect after you reopen the
live view of the camera.
3. Click OK to save the new settings.
You can also double click the encoding channel on the Resource list in the Group Management
interface after encoding channels encoded, or select the encoding channel and click to
open the Modify Camera dialog box.

Removing Cameras from the Group

Steps:
1. Select the camera from the group list on the Import Encoding Channel page.
2. Move the mouse to the camera and click to remove the camera from the group.
You can also select the camera on the Group Management interface, and then click Delete to
remove the camera from the group.
3. Select the group from the group list on the Import Encoding Channel page, move the mouse to
the group and click and you can remove all the cameras from the group.

Deleting the Group

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Steps:
1. Select the group on the Group Management interface
2. Click Delete Group, or move the mouse to the group and click the icon , the selected group
and the resource under it will be deleted.

2.4 Basic Operations in Live View

Purpose:
For the surveillance task, you can view the live video of the added network cameras and video
encoders on the Main View page. And some basic operations are supported, including picture
capturing, manual recording, PTZ control, etc.
Before you start:
A camera group is required to be defined for live view.
You can set the rotate type if necessary in the Group Management. For details, refer to Modifying the
Group/Camera of Chapter 2.3 Group Management.

Click the icon on the control panel,

or click View->Main View to open the Main View page.

Main View Page

1 View List
2 Camera List
3 PTZ Control Panel
4 Display Window of Live View
5 Live View Toolbar

Camera Status:
The camera is online and works properly.
The camera is in live view.
The camera is in recording status.
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The camera is offline.

Notes:
 If event (e.g., motion detection) is detected for the camera, the camera icon will display as
and the group icon will show as .
 If the camera is offline, the client can still get the live video via the stream media server if the
stream media server is configured. The camera icon will display as . For configuring the
stream media server of the camera, refer to Chapter 6 Forwarding Video Stream through
Stream Media Server.

Live View Toolbar:

On the Main View page, the following toolbar buttons are available:
Save View Save the new settings for the current view.
Save View as Save the current view as another new view.
Stop Live View Stop the live view of all cameras.
Mute/Audio On Turn off/on the audio in live view
Resume/Pause
Click to resume/pause the auto-switch in live view.
Auto-switch
Show/Hide the configuration menu of auto-switch. Click again
Show/Hide the Menu
to hide.
Previous Go for live view of the previous page.
Next Go for live view of the next page.
Window Division Set the window division.
Display the live view in full-screen mode.
Press Esc, or you can move the mouse to the top of the screen
and click Quit Full Screen button to exit.
Full Screen You can click Lock button to lock the screen, and you can click
Unlock and input the client admin password to unlock it.
For full screen auto-switch, you can click Previous or Next
button to view the previous or next camera.

Right-click on the display window in live view to open the Live View Management Menu:
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The following buttons are available on the right-click Live View Management Menu:
Stop Live View Stop the live view in the display window.
Capture Capture the picture in the live view process.
Print Captured Picture Capture the current picture and then print the picture.
Capture the current picture and then send an Email notification to
Send Email
one or more receivers. The captured picture can be attached.
Start/Stop Recording Start/Stop the manual recording. The video file is stored in the PC.
Enable PTZ control function on the display window. Click again to
Open PTZ Control
disable the function.
Enable the auto-tracking function of the speed dome. Then the
speed dome will track the object appearing on the video
Enable Auto-tracking
automatically. This button is only available for the speed dome
that supports the auto-tracking function.
Enable the digital zoom function. Click again to disable the
Open Digital Zoom
function.
Switch to Instant
Switch to instant playback mode.
Playback
Start/Stop Two-way
Click to start/stop the two-way audio with the device in live view.
Audio
Click to start/stop the two-way audio with the camera in live view.
Start/Stop IP
This button is only available for the camera that supports the IP
Two-way Audio
two-way audio function.
Enable/Disable Audio Click to enable/disable the audio in live view.
Display the status of the camera in live view, including the
Camera Status
recording status, signal status, connection number, etc.
Remote Configuration Open the remote configuration page of the camera in live view.
Enter the VCA configuration interface of the device if it is VCA
VCA Configuration
device.
Sync the camera in live view with the PC running the client
Synchronization
software.
Batch Time Sync Set time synchronization for devices in batch.
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Enter the fisheye expansion mode. Only available when the device
Fisheye Expansion is fisheye camera. For details, please refer to Chapter 2.4.7 Live
View in Fisheye Mode.
Click to start/stop locating or tracking the target according to your
Start/Stop Speed
demand. Only available when the device is fisheye camera. For
Dome linkage
details, please refer to Chapter 2.4.8 Starting Speed Dome Linkage.
Click to remote unlock the door if the device is door station, outer
Unlock Door
door station or door station (V series).
Display the live view in full screen mode. Click the icon again to
Full Screen
exit.

2.4.1 Starting and Stopping the Live View

Starting Live View for One Camera

Steps:
1. Open the Main View page.
2. Optionally, click the icon in live view toolbar to select the window division mode for live
view.
3. Click-and-drag the camera to the display window,
or double-click the camera name after selecting the display window to start the live view.
Note: You can click-and-drag the video of the camera in live view to another display window if
needed.

Starting Live View for Camera Group

Steps:
1. Open the Main View page.
2. Click-and-drag the group to the display window,
or double-click the group name to start the live view.
Note: The display window number is self-adaptive to the camera number of the group.

Starting Live View in Default View Mode

Purpose:
The video of the added cameras can be displayed in different view modes. 4 frequently-used default
view modes are selectable: 1-Screen, 4-Screen, 9-Screen and 16-Screen.
Steps:
1. Open the Main View page.
2. In the View panel, click the icon to expand the default view list.
3. Click to select the default view mode and the video of the added cameras will be displayed in a
sequence in the selected view.
Note: Click , and you can save the default view as a custom view.
Move the mouse to the view and the following icons are available:
Start Instant Playback Start the instant playback of the view.
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Start switching automatically of the view. For details,

Start Auto-switch
please refer to Chapter 2.4.2 Auto-switch in Live View.

Starting Live View in Custom View Mode

Purpose:
The view mode can also be customized for the video live view.
Steps:
1. Open the Main View page.
2. In the View panel, click the icon to expand the custom view list. If there is custom view
available, you can click to start live view of the custom view.
3. Click to create a new view.
4. Input the view name and click Add. The new view is of 4-Screen mode by default.
5. Optionally, click the icon in live view toolbar and select the screen layout mode for the new
view.
6. Click-and-drag the camera/group to the display window,
or double-click the camera/group name in custom view mode to start the live view.
7. Click the icon to save the new view. You can also click to save the view as another
custom view.
Move the mouse to the custom view and the following icons are available:
Edit View Name Edit the name of the custom view.
Delete View Delete the custom view.
Start Instant Playback Start the instant playback of the view.
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Stopping the Live View

Steps:
1. Select the display window.
2. Click the icon that appears in the upper-right corner when the mouse pointer is over the
display window,
or click Stop Live View on the right-click menu to stop the live view of the display window.
You can also click the button in live view toolbar to stop all the live view.

2.4.2 Auto-switch in Live View

Camera Auto-switch
Purpose:
The video stream of the cameras from the same group will switch automatically in a selected display
window in camera auto-switch.
Steps:
1. Open the Main View page.
2. Select a display window for camera auto-switch.
3. Click the icon in the toolbar and select or customize the switching interval.
4. Select a group and click the icon on the group node.
5. You can click the icon / to pause/resume the camera auto-switch.
6. You can click or to view the live video of previous or next camera.

Single View Auto-switch

Purpose:
The video of all the cameras on the camera list will switch automatically in a selected default view in
single view auto-switch.
Steps:
1. Open the Main View page.
2. Click the icon in the toolbar and select or customize the switching interval.
3. Select a default view and click the icon on the selected view node.
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4. You can click the icon / to pause/resume the single view auto-switch.
5. You can click or to view the live video of previous or next camera.

Multi-view Auto-switch
Purpose:
The custom views will switch automatically in multi-view auto-switch. The custom views need to be
added before proceeding.
Steps:
1. Open the Main View page.
2. Click the icon in the toolbar and select the switching interval.
3. Click the icon on the custom view node.
4. You can click the icon / to pause/resume the multi-view auto-switch.
5. You can click or to view the live video of previous or next camera.

2.4.3 PTZ Control in Live View

The software provides PTZ control for cameras with pan/tilt/zoom functionality. You can set the
preset, patrol and pattern for the cameras on the PTZ Control panel. And you can also open window
PTZ control for the operations of PTZ cameras.
Click the icon to expand the PTZ Control panel.

The following buttons are available on the PTZ Control panel:

Zoom
Focus
Iris
3D Positioning
Auxiliary Focus
Lens Initialization
Light
Wiper
Manual Tracking
Menu
One-touch Patrol
One-touch Park
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Notes:
 For the analog speed dome, you can click to display its local menu. For detailed operation
of the menu, please refer to the User Manual of the speed dome.
 For the speed dome with auto-tracking function, you can enable the auto-tracking (via
right-click menu) for it and then click to manually track the target by clicking on the video.
 For the one-touch patrol function, you can click and the speed dome will start patrol from
the predefined preset No.1 to preset No.32 in order after a period of inactivity (park time). For
setting the park time, please refer to the User Manual of the speed dome.
 For the speed dome with one-touch park function, you can enable the one-touch park by
clicking and the speed dome will save the current view to the preset No.32. The device
starts to park at preset No. 32 automatically after a period of inactivity (park time). For setting
the parking time, please refer to the User Manual of the speed dome.

Configuring the Preset

A preset is a predefined image position which contains information of pan, tilt, focus and other
parameters.
Perform the following steps to add a preset:
1. Click the Preset button to enter the PTZ preset configuration panel.
2. Click the direction buttons and other buttons on the PTZ control panel to steer the camera to
the desired view.
3. Select a PTZ preset number from the preset list and click .
4. Input the name of the preset in the pop-up dialog box.
5. Click OK to save the settings.

To call a configured preset, double-click the preset, or select the preset and click the icon .
You also perform the following steps to call the preset.
Steps:
1. Click to select a live view window.
2. For preset 1 to 9, click the corresponding number key (e.g., 4) to call the preset.
For other presets, click “[”, number keys (e.g., 124), and “]” to call the preset.
To modify a configured preset, select the preset from the list and click the icon .
To delete a configured preset, select the preset from the list and click the icon .
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Configuring the Pattern

A pattern is a memorized, repeating series of pan, tilt, zoom, and preset functions.
Perform the following steps to add a pattern:
1. Click the Pattern button to enter the PTZ pattern configuration panel.
2. Click to start recording of this pattern path.
3. Use the direction buttons to control the PTZ movement.
4. Click to stop and save the pattern recording.
5. Click the icon to call the pattern. To stop calling the pattern, click .
6. (Optional) You can click to delete the selected pattern.
Click to delete all the patterns.

Configuring the Patrol

A patrol is a scanning track specified by a group of user-defined presets, with the scanning speed
between two presets and the dwell time at the preset separately programmable.
Before you start:
Two or more presets for one PTZ camera need to be added.
Perform the following steps to add and call a patrol:
1. Click the Patrol button to enter the PTZ patrol configuration panel.
2. Select a track number from the drop-down list.
3. Click to add a preset, and set the dwell time and patrol speed for the preset.
4. Repeat the above operation to add other presets to the patrol.
5. Optionally, you can click or to edit or delete a preset in the patrol path.
6. Click the icon to call the patrol. To stop calling the patrol, click .
Note: The preset dwell time can be set to 1 to 30 sec, and the patrol speed can be set to level 1 to
40.
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2.4.4 Manual Recording and Capture

Toolbar in Each Live View Display Window:

In each live view display window, the following toolbar buttons are available:
Capture the picture in the live view process. The capture picture
Capture
is stored in the PC.
Start/Stop Recording Start/Stop manual recording. The video file is stored in the PC.
Switch to Instant
Switch to the instant playback mode.
Playback

Manual Recording in Live View

Purpose:
Manual Recording function allows you to record the live video on the Main View page manually and
the video files are stored in the local PC.
Steps:
1. Move the mouse pointer to the display window in live view to show the toolbar.
2. Click in the toolbar of the display window or on the right-click Live View Management
Menu to start the manual recording. The icon turns to .
3. Click the icon to stop the manual recording.
A prompt box with the saving path of the video files you just recorded will pop up if all the
operations succeed.
Notes:
 During the manual recording, an indicator appears in the upper-right corner of the display
window.
 The saving path of video files can be set on the System Configuration interface. For details, see
Section 8.2.3 File Saving Path Settings.

Viewing Local Video Files

Steps:
1. Click File->Open Video File to open the Video Files page.
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2. Select the camera to be searched from the Camera Group list.

3. Click the icon to specify the start time and end time for the search.
4. Click Search. The video files recorded between the start time and end time will be displayed.
Select the video file, and click Delete. You can delete the video file.
Select the video file, and click Send Email. You can send an Email notification with the selected
video file attached.
Select the video file, and click Save as. You can save a new copy of the video file.
Note: To send an Email notification, the Email settings need to be configured before proceeding. For
details, see Section 8.2.6 Email Settings.

Double-click the video file and the video file can be played back locally.

The following buttons are available on the local playback page:

CIF/4CIF Display the video in cif/4cif resolution.
Full Screen Display the local playback page in full screen mode.
Close Close the local playback page of the video files.
Pause/Play Pause/Start the playback of the video files.
Stop Stop the playback of the video files.
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Speed Set the playback speed.

Single Frame Play back the video files frame by frame.
Digital Zoom Enable the digital zoom function. Click again to disable.
Enable/Disable Audio Click to enable/disable the audio in the local playback.
Capture Capture the picture in the playback process.

Capturing Picture in Live View

Steps:
1. Move the mouse pointer to the display window in live view to show the toolbar.
2. Click the icon in the toolbar of the display window or on the right-click Live View
Management Menu.
A small window of the captured picture will be displayed to notify whether the capturing
operation is done or not.
Note: The saving path of the captured pictures can be set on the System Configuration interface. For
details, see Section 8.2.3 File Saving Path Settings.

Viewing Captured Pictures

The pictures captured in live view are stored in the PC running the software. You can view the
captured pictures if needed.
Steps:
1. Click File->Open Image File to open the Captured Images page.
2. Select the camera to be searched from the Camera Group list.
3. Click the icon to specify the start time and end time for the search.
4. Click Search. The pictures captured between the start time and end time will be displayed.
5. Double-click the captured picture to enlarge it for a better view.
Select the captured picture, and click Print. You can print the selected picture.
Select the captured picture, and click Delete. You can delete the selected picture.
Select the captured picture, and click Send Email. You can send an Email notification with the
selected picture attached.
Select the captured picture, and click Save as. You can save a new copy of the selected picture.
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2.4.5 Instant Playback

Purpose:
The video files can be played back instantly on the Main View page. Instant playback shows a piece
of the video which was remarkable, or which was unclear on the first sight. Thus, you can get an
immediate review if needed.
Before you start:
The video files need to be recorded on the storage devices, such as the SD/SDHC cards and HDDs on
the DVRs, NVRs, Network Cameras, etc., or on the storage servers.
Steps:
1. Start the live view and move the mouse to the display window to show the toolbar. You can also
move the mouse to default view or custom view and click to enable the instant playback of
the selected view.
2. Click the icon in the toolbar and a list of time periods pops up.
30s, 1 min, 3 min, 5 min, 8 min, and 10 min are selectable.
3. Select a time period to start the instant playback.
Example: If the current time of the live view is 09:30:00, and you select 3 min, then the instant
playback will start from 09:27:00.
4. Click the icon again to stop the instant playback and go back for the live view.
Note: During the instant playback, an indicator appears in the upper-right corner of the display
window.

On the instant playback page, the following toolbar buttons are available:
Reverse Playback Play back the video file reversely.
Pause/Start Playback Pause/Start the playback of the video files.
Stop Playback Stop the playback of all cameras.
Slow Forward/Fast Forward Decrease/Increase the play speed of the playback.
Single Frame (Reverse) Play back the video files frame by frame (reversely).

Right-click on the display window to open the Instant Playback Management Menu:
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The following buttons are available on the right-click Instant Playback Management Menu:
Reverse Playback Play back the video file reversely.
Pause/Play Pause/Start the instant playback in the display window.
Stop Stop the instant playback and return to the live view mode.
Fast Forward/Slow
Increase/Decrease the play speed of the instant playback.
Forward
Single Frame (Reverse) Play back the video file frame by frame (reversely).
Enable the digital zoom function. Click again to disable the
Open Digital Zoom
function.
Capture Capture the picture in the instant playback process.
Print Captured Picture Capture the current picture and then print the picture.
Capture the current picture and then send an Email notification to
Send Email
one or more receivers. The captured picture can be attached.
Start/Stop Recording Start/Stop clipping the video files.
Enable/Disable Audio Click to turn on/off the audio in instant playback.
Switch to Live View Switch to live view mode.
Full Screen Display the instant playback in full screen mode. Click again to exit.

2.4.6 Custom Window Division

Purpose:
The client software provides multiple kinds of pre-defined window division. You can also set custom
window division as desired.
Steps:

1. Click on the live view toolbar and select to pop up the custom window division dialog
box.
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2. Click Add to open the custom window division adding dialog box.
Note: Up to 5 custom window divisions can be added.
3. Set a name for the new window division as desired and click OK to save the settings.

4. You can edit the name, window division (3x3, 4x4, 5x5) for it.
5. Click-and-drag you mouse to select the adjacent windows, and click Joint to joint them as a
whole window. You can also click Cancel to cancel the jointing.

6. Click Save to confirm the settings. Click to back to the Main View page. Then you can click
and select the custom window division for playing live video.
Notes:
 You can also enter the Remote Playback page and perform the steps above to configure
the custom window division.
 For remote playback, up to 16 windows can be played back at the same time. The custom
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window division with more than 16 windows is invalid for playback.

2.4.7 Live View in Fisheye Mode

Purpose:
The live video of the camera can be played in fisheye expansion mode.
Steps:
1. Start the live view (refer to Chapter 2.4.1 Starting and Stopping the Live View).
2. Right-click on the video and select Fisheye Expansion. You can select the expand mode for live
view as desired.
Note: For some devices, you can select the mounting type of the device and the related expand
mode will be listed.

 Fisheye: In the Fisheye view mode, the whole wide-angle view of the camera is displayed.
This view mode is called Fisheye because it approximates the vision of a fish’s convex eye.
The lens produces curvilinear images of a large area, while distorting the perspective and
angles of objects in the image.
o o
 Panorama/Dual-180 Panorama/360 Panorama: In the Panorama view mode, the
distorted fisheye image is transformed to normal perspective image by some calibration
methods.
 PTZ: The PTZ view is the close-up view of some defined area in the Fisheye view or
Panorama view, and it supports the electronic PTZ function, which is also called e-PTZ.
Note: Each PTZ view is marked on the Fisheye view and Panorama view with a specific
navigation box. You can drag the navigation box on the Fisheye view or Panorama view to
adjust the PTZ view, or drag the PTZ view to adjust the view to the desired angle.
3. You can right click on the window and select Capture to capture the picture in the live view
process. The capture picture is stored in the PC.
4. Right-click on a playing window and you can switch the selected window to full-screen mode
Press ESC key on the keyboard or right-click on the window and select Quit Full Screen to exit the
full-screen mode.

PTZ Control
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In PTZ mode, you can use the PTZ control to adjust the PTZ window.
Note: The PTZ panel varies according to different devices.
 Select a PTZ window, and click one of the direction buttons to adjust the view angle.
Note: Click-and-drag the No. label in the fisheye or panorama window will change the view
angle of the PTZ window as well.
 Select a PTZ window, and click to start auto-scan, and click it again to stop auto-scan.
 : Drag the slider to adjust the speed for PTZ movement.
 : Zoom in or zoom out the selected PTZ window by clicking or . Or you can
scroll the mouse wheel to zoom in or zoom out.
Preset
Note: The preset is only supported by specific fisheye camera.
A preset is a user-defined monitor position/point. You can simply call the preset No. to change the
monitor scene to the defined position. Please follow the steps below to configure the preset.
Steps:
1. Click Preset tab to enter the preset configuration interface.
2. Select a PTZ window, and adjust the scene to the place you want to mark as a preset.
3. Click , input the preset name, and click OK to save a preset.

4. (Optional) Click to call the configured preset.

5. (Optional) Click to delete the configured preset.
Patrol
Note: The preset is only supported by specific fisheye camera.
A patrol is a scanning track specified by a group of user-defined presets, with the scanning speed
between two presets and the dwell time at the preset separately programmable. Please follow the
steps below to configure the patrol.
Note:
At least 2 presets have to be configured before you configure the patrol.
Steps:
1. Click patrol tab to enter the patrol configuration interface.
2. Select a path No. from the drop-down list.
3. Click to add the configured presets, and set the dwell time and patrol speed for the preset.
4. Repeat the above operation to add other presets to the patrol.
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5. Click to start the patrol, and click to stop patrol.

6. Optionally, you can click or to edit or delete a preset in the patrol path.
Notes:
 Up to 256 presets can be configured.
 Up to 32 patrols can be set.
 The dwell time ranges from 1 to 120s.
 The patrol speed ranges from 1 to 40.

2.4.8 Starting Speed Dome Linkage

Purpose:
The fisheye camera supports speed dome linkage function so as to locate or tracking the target
according to your demand.
Notes:
 This function in only supported by the specific fisheye camera.
 A speed dome with the auto-tracking function is required to be installed near the fisheye
camera.
Steps:
1. Right click on the panorama view and select Remote Config. Go to the Fisheye menu.

2. Select the mounting type of the speed dome, and select the stream mode for the fisheye
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camera.
3. Click Login to add the speed dome.

4. Input the device IP address, port No., user name, password, and click Login.
5. Click PTZ Control, and use the direction arrows to adjust the speed dome to a horizontal
position.
Note: If the speed dome is adjusted to the horizontal position, the tilt degree is close to 0.
6. Click Horizon Line to set a horizon line, and a message of “Setting horizontal line succeeded”
pops up if the line is set.
7. Move the No.1 calibration cross to the middle area of the fisheye camera, and you will see a
small picture under the fisheye camera. Use the PTZ to adjust the speed dome to the same
position, and click Calibration 1 to finish a calibration setting.
8. Move the No.2 calibration cross to the second position, and use the PTZ to adjust the speed
dome to the same position, and click Calibration 2 to finish the second calibration setting.
Note: You can click Clear to delete the configured calibrations.
9. Click Link to link the speed dome to the fisheye camera.
10. Click Tracking Parameters to select the tracking method.
Notes:
 The speed dome linkage works as the linkage method of the intrusion detection and line
crossing detection if any of those alarms is triggered.
 Right click on the live view window of fisheye camera, and go to Remote
Config >Event >Intrusion/Line Crossing to check the checkbox Smart Tracking to enable the
tracking function.
11. Click Save to save the settings
12. (Optional) You can also right click on the panorama view and select Start Speed Dome linkage.
Then you can make the speed dome to track target manually by clicking the target on the live
view of fisheye camera.
Note: If you want to see the speed dome linkage, you should add the speed dome to the
software (Section 2.2 Adding the Device) and start live view (Section 2.4.1 Starting and Stopping
the Live View) of it.

2.4.9 Other Functions in Live View

There are some other functions supported in the live view, including digital zoom, two-way audio,
camera status and synchronization.

Auxiliary Screen Preview

The live video can be displayed on different auxiliary screens for the convenient preview of multiple
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monitoring scenes. Up to 3 auxiliary screens are supported.

Digital Zoom
Use the left key of mouse to drag a rectangle area in the lower-right/upper-left direction, and then
the rectangle area will zoom in/out. You can also use the mouse wheel for zooming in or restoring of
the video in digital zoom mode.

Channel-zero
For the channel-zero of the device, you can hold the Ctrl key and double-click to display the specific
channel. Hold the Ctrl key and double-click again to restore.

Two-way Audio
Two-way audio function enables the voice talk of the camera. You can get not only the live video but
also the real-time audio from the camera. If the device has multiple two-way audio channels, you can
select the channel to start two-way audio.
The two-way audio can be used for only one camera at one time.

Camera Status
The camera status, such as recording status, signal status, connection number, etc., can be detected
and displayed for check. The status information refreshes every 10 seconds.

Synchronization
The synchronization function provides a way to synchronize the device clock with the PC which runs
the client software.
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Chapter 3 Remote Storage Schedule

Settings and Playback
When the video storage devices are the HDDs, Net HDDs, SD/SDHC cards on the local device, or the
remote storage server connected, you can set the record schedule or capture schedule for the
cameras for the continuous, alarm triggered or command triggered recording or capture. And the
video files can be searched for the remote playback.

3.1 Remote Storage

Purpose:
The video files and captured pictures can be stored on the HDDs, Net HDDs, SD/SDHC cards on the
local device, or the storage server connected.

Click the icon on the control panel,

or click Tool->Storage Schedule to open the Storage Schedule page.

3.1.1 Storing on Storage Device on the DVR, NVR, or

Network Camera

Purpose:
Some local devices, including the DVRs, NVRs, and Network Cameras, provide storage devices such
as the HDDs, Net HDDs and SD/SDHC cards for video files. You can set a record schedule or capture
schedule for the channels of the local devices.
Note: The pictures captured through the capture schedule are stored on the local device and can be
searched on the remote configuration page of the device.
Before you start:
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The newly installed storage devices need to be formatted. Go to the remote configuration page of
the device, click Storage->General, select the HDD or SD/SDHC card, and click Format to initialize the
selected storage device.
Steps:
1. Open the Record Schedule page.
2. Select the camera in the Camera Group list.
3. Check the checkbox Record Schedule/Capture Schedule under Storage of Encoding Server to
enable device local recording or capture.

4. Select the record or capture schedule template from the drop-down list.
All-day Template: for all-day continuous recording.
Weekday Template: for working-hours continuous recording from 8:00 AM to 8:00 PM.
Event Template: for the event triggered recording.
Template 01 to 08: fixed templates for specific schedules. You can edit the templates if needed.
Custom: can be customized as desired.
If you need to edit or customize the template, see Configuring Record Schedule Template.
5. Click Advanced Settings to set the recording parameters. For details, see Table 3.1 Advanced
Recording Settings and Table 3.2 Advanced Capture Settings.
Note: The displayed items vary with the devices.
6. Optionally, click Copy to… to copy the record schedule settings to other channels.
7. Click Save to save the settings.

Table 3.1 Advanced Recording Settings

Parameters Descriptions
Normally used for the event triggered record, when you want to record before
Pre-record
the event happens
Post-record After the event finished, the video can also be recorded for a certain time.
The time for keeping the video files in the storage device, once exceeded, the
Keep Record Files for
files will be deleted. The files will be saved permanently if the value is set as 0.
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Redundant Record Save the video files not only in the R/W HDD but also in the redundant HDD.
Record Audio Record the video files with audio or not.
Select the stream type for the recording.
Note: For specific type of devices, you can select Dual-Stream for recording
Video Stream both main stream and sub-stream of the camera. In this mode, you can switch
the stream type during remote playback. Refer to Chapter 3.2.1 Normal
Playback for stream switch during playback.

Table 3.2 Advanced Capture Settings

Parameters Descriptions
Resolution Select the resolution for the continuous or event captured pictures.
Picture Quality Set the quality for the continuous or event captured pictures.
Select the interval which refers to the time period between two capturing
Interval
actions.
Captured Picture
Set the picture number for event capture.
Number

Configuring Record Schedule Template

Perform the following steps to configure the record schedule template:
If Template 01 to 08 is selected from the drop-down list, start from step 1;
If Custom is selected from the drop-down list, start from step 2.
1. Click Edit to enter the Templates Management interface. Select the template to be set and you
can edit the template name.
2. Set the time schedule for the selected template.
refers to normal schedule record. The schedule time bar is marked with .
refers to the schedule record for the event. The schedule time bar is marked
with .
refers to the schedule record triggered by command. The schedule time bar is
marked with .
Note: Record triggered by command is only available for the ATM transactions when the ATM
DVR is added to iVMS-4200.
When the cursor turns to , you can set the time period.
When the cursor turns to , you can move the selected time bar you just edited. You can also
edit the displayed time point to set the accurate time period.
When the cursor turns to , you can lengthen or shorten the selected time bar.
3. Optionally, you can select the schedule time bar,
and then click the icon to delete the selected time bar,
or click the icon to delete all the time bars,
or click the icon to copy the time bar settings to the other dates.
4. Click OK to save the settings.
You can click Save as Schedule Template on the Custom Schedule interface, and then the
custom template can be saved as template 01 to 08.
Note: Up to 8 time periods can be set for each day in the record schedule.
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3.1.2 Storing on Storage Device

Purpose:
You can add storage device to the client for storing the video files and pictures of the added encoding
devices and you can search the files for remote playback. The storage device can be storage server,
CVR (Center Video Recorder) or other NVR. Here we take the settings of storage server as an
example.
Before you start:
The storage server application software needs to be installed. For details about the installation of
storage server, please contact our technical support.

Adding the Storage Server

Steps:

1. Click the shortcut icon on the desktop to run the storage server.
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Notes:
 You can also record the video files on the storage server installed on other PC.
 If the storage server port (value: 8000) is occupied by other service, a dialog box will pop
up. You should change the port No. to other value to ensure the proper running of the
storage server.
2. Open the Device Management page and click the Server tab.
3. Click Add New Device Type, select Storage Server and click OK.
4. Click Storage Server on the list to enter the Storage Server Adding interface.

5. You can add the storage server in the following ways:

 By detecting the online storage server, see Section 2.2.2 Adding Online Devices.
 By specifying the storage server IP address or domain name, see Section 2.2.3 Adding Devices
Manually.
 By specifying an IP segment, see Section 2.2.4 Adding Devices by IP Segment.
 By IP Server, see Section 2.2.5 Adding Devices by IP Server.

Formatting the HDDs

The HDDs of the storage server need to be formatted for the video file and picture storage.
Steps:
1. Select the added storage server from the list and click Remote Configuration.
2. Click Storage->General, to enter the HDD Formatting interface.
3. Select the HDD from the list and click Format. You can check the formatting process from the
process bar and the status of the formatted HDD changes from Unformatted to Normal Status.
Note: Formatting the HDDs is to pre-allocate the disk space for storage and the original data of the
formatted HDDs will not be deleted.
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SAN and CVR Configuration

Purpose:
Client provides SAN configuration and CVR configuration to conveniently set the logical volume and
CVR function for CVR device. For detailed introduction about SAN configuration and CVR
configuration, refer to the User Manual of the CVR.
Note: This function should be supported by the device.
Select the added CVR from the list and click CVR Configuration or SAN Configuration.

Configuring Storage Schedule

Before you start:
The storage server needs to be added to the client software and the HDDs need to be formatted for
the video file storage.
Steps:
1. Open the Storage Schedule page.
2. Select the camera from the Camera Group list.
3. Select the storage server from the Storage Server drop-down list.
Note: You can click Storage Server Management to add, edit or delete the storage server.
4. Check the checkbox Record Schedule to enable storing the video files.
You can also check the checkbox Picture Storage to store the alarm pictures of the camera when
event occurs.
For the network cameras with the function of heat map or people counting, the Additional
Information Storage checkbox is available. You can click VCA Config to set the VCA rule for the
camera, and check the Additional Information Storage checkbox and the heat map, people
counting data and road traffic data will be uploaded to the storage server. Please refer to
Chapter 9.1 Heat Map, Chapter 9.2 People Counting Statistics and Chapter 9.4 Road Traffic for
checking the data.
Note: For detailed configuration about setting the VCA rule, please refer to the User Manual of
the camera.
5. Select the schedule template for recording from the drop-down list.
If you need to edit or customize the template, see Configuring Record Schedule Template.
6. Click Advanced Settings to set the pre-record time, post-record time and other parameters for
recording.
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7. Click Set Quota to enter the HDD management interface of the storage server. You can set the
corresponding quota ratio for record, picture and additional information.
Example: If you set the record quota as 60%, then the 60% of the storage space can be used for
storing the video files.
8. Click Save to save the settings.

Note: The storage server supports storage of line crossing detection alarm, intrusion detection alarm,
region entrance detection alarm, region exiting detection alarm, fast moving detection alarm, people
gathering detection alarm, loitering detection alarm, parking detection alarm, object removal
detection alarm, and unattended baggage detection alarm recording. For details, refer to Chapter 4
Event Management.

3.2 Remote Playback

Purpose:
The video files stored on the local device or the storage server can be searched by camera or
triggering event, and then can be played back remotely.
Before you start:
You can set to play back the video files stored in the local device, in the storage server, or both in the
storage server and local device. For details, refer to Chapter 8.2.1 General Settings.
Optionally, you can set the cameras rotate direction for playback in Group Management. Refer to
Modifying the Group/Camera of Chapter 2.3 Group Management.

Click the icon on the control panel,

or click View->Remote Playback to open the Remote Playback page.
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Remote Playback Page

1 Camera List
2 Display Window of Playback
3 Playback Control Buttons
4 Timeline
5 Calendars
6 Search Condition

3.2.1 Normal Playback

Purpose:
The video files can be searched by camera or group name for the Normal Playback.

Switching Video Stream for Playback

Purpose:
Optionally, you can switch between main stream and sub-stream for playback.
Before you start:
Set the video stream for recording as Dual-Stream, refer to step 5 of Chapter 3.1.1 Storing on Storage
Devices on the DVRs, NVRs, or Network Cameras for details.
Note: This function should be support by the device.
Steps:
1. Enter Group Management interface and open the Modify Camera dialog (refer to Modifying the
Group/Camera of Chapter 2.3 Group Management).
2. Set the video stream of the camera to main stream or sub-stream.

Searching Video Files for Normal Playback

Steps:
1. Open the Remote Playback page.
2. Click the calendars icon to activate the calendars dialog.
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Select the start and end date and set the accurate time.
Click OK to save the searching period.
3. Click-and-drag the camera or group to the display window,
or double-click the camera or group to start the playback.
4. The found video files of the selected group or camera will be displayed on the right of the
interface in chronological order. You can filter the results through the Filter text field.
The first video file will be played back automatically by default.

Notes:
 Up to 16 cameras can be searched simultaneously.
 In the calendar, the date which has scheduled records will be marked with and the date
with event records will be marked with .

Playing Back Video Files

After searching the video files for the normal playback, you can play back the video files in the
following two ways:
 Playback by File List
Select the video file from the search result list, and then click the icon on the video file,
or double-click the video file to play the video on the display window of playback.
You can also select a display window and click the icon in the toolbar to play back the
corresponding video file.
 Playback by Timeline
The timeline indicates the time duration for the video file, and the video files of different types
are color coded. Click on the timeline to play back the video of the specific time.
You can click or to scale up or scale down the timeline bar.
You can drag the timeline bar to go to the previous or the next time period.
You can use the mouse wheel to zoom in or zoom out on the timeline.
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Normal Playback Toolbar:

On the Normal Playback page, the following toolbar buttons are available:
Reverse Playback Play back the video file reversely.
Pause/Start
Pause/Start the playback of the video files.
Playback
Stop Playback Stop the playback of all cameras.
Play back the video files frame by frame reversely. You can also
Single Frame
scroll down the mouse wheel to play the video file frame by
(Reverse)
frame reversely.
Play back the video files frame by frame. You can also scroll
Single Frame
down the mouse wheel to play the video file frame by frame.
Slow Forward/Fast
Decrease/Increase the play speed of the playback.
Forward
Volume Click to turn on/off the audio and adjust the audio volume.
Search the recordings triggered by event, such as motion
Event Playback
detection, video loss or video tampering.
ATM Playback Search the recordings of ATM devices.
Set the VCA rule to the searched video files that VCA event
VCA Playback
occurs, including VCA Search, Intrusion and Line Crossing.
Window Division Set the window division.
Full Screen Display the video playback in full-screen mode. Press ESC to exit.
Async/Sync Playback Click to play back the video files synchronously/asynchronously.
Download the video files of the camera and the video files are
Download stored in the PC. You can select to download by file, by date, or
by tag.
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Add default tag for the video file to mark the important video
Tag point. You can edit the tag or go to the tag position via the
right-click menu.
Display the record types as desired. E.g., you can select to
Filter
display only the event recording.
Date The day that has video files will be marked with .

Right-click on the display window in playback to open the Playback Management Menu:

The following items are available on the right-click Playback Management Menu:
Reverse Playback Play back the video file reversely.
Pause/Start Pause/Start the playback.
Stop Stop the playback.
Fast Forward Play back the video file at a faster speed.
Slow Forward Play back the video file at a slower speed.
Single Frame
Play back the video file frame by frame (reversely).
(Reverse)
Enable the digital zoom function. Click again to disable the
Open Digital Zoom
function.
Add default (default tag name TAG) or custom tag (customized tag
Tag Control name) for the video file to mark the important video point. You
can also edit the tag or go to the tag position conveniently.
Accurate Positioning Set the accurate time point to play back the video file.
Capture Capture the picture in the playback process.
Print Captured Picture Capture a picture and print it.
Capture the current picture and then send an Email notification to
Send Email
one or more receivers. The captured picture can be attached.
Start/Stop Recording Start/Stop the manual recording. The video file is stored in the PC.
Download the video files of the camera and the video files are
Download
stored in the PC. You can select to download by file or by date.
Enable/Disable Audio Click to enable/disable the audio in playback.
Fisheye Expansion Enter the fisheye playback mode. For details, please refer to
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Chapter 3.2.7 Fisheye Playback.

Display the playback in full-screen mode. Click the icon again to
Full Screen
exit.

Downloading Video Files

During playback, you can click on the toolbar to download the video files of the camera to the
local PC. You can select to download by file, by date, or by tag.
Download by Files
Steps:
1. Click Download by Files tab in the File Download interface. You can view the video files
information of selected camera.
2. Check the checkbox of the video file and the total size of the selected files will be shown below.
3. Click Download to start downloading the file to the local PC.
You can input the flow (0 to 32768 kbps) and click Set to control the downloading speed.
4. Optionally, you can click Stop to stop downloading manually.

Download by Date
Steps:
1. Click Download by Date tab in the File Download interface.
2. Check the checkbox of the time duration to enable it, and click to set the start and end time.
3. Click Download to start downloading the file to the local PC. The progress bar shows the
downloading process.
You can input the flow (0 to 32768 kbps) and click Set to control the downloading speed.
4. Optionally, you can click Stop to stop downloading manually.
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Note: When downloading video file of one time duration, you can set to merge the video files. The
video files in the set time duration can be merged for downloading. For configuring merging
downloaded video files, refer to Chapter 8.2.1 General Settings.

Download by Tag
Steps:
1. Click Download by Tag tab in the File Download interface. The added tags will be displayed.
2. Check the checkbox of the tag and the total size of the selected files will be shown below.
3. Click Download to start downloading the selected file (30 seconds before the selected tag to 30
seconds after the tag) to the local PC. You can input the flow (0 to 32768 kbps) and click Set to
control the downloading speed.
4. Optionally, you can click Stop to stop downloading manually.
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3.2.2 Alarm Input Playback

Purpose:
When the alarm input is triggered and the linked video can be searched for Alarm Input Playback and
this function requires the support of the connected device.

Searching Video Files for Alarm Input Playback

Steps:
1. Open the Remote Playback page.
2. Click to show the Alarm Input panel on the left.
3. (Optional) Click the calendars icon to activate the calendars dialog.
Select the start and end date and set the accurate time, and click OK.
4. Click-and-drag the alarm input to the display window,
or double-click the alarm input to start the playback.
5. The found video files of the selected alarm input will be displayed on the right of the interface.
You can filter the results through the Filter text field.

Playing Back Video Files

After searching the video files triggered by alarm input, you can play back the video files in the
following two ways:
 Playback by File List
Select the video file from the search result list, and then click the icon on the video file,
or double-click the video file to play the video on the display window of playback.
You can also select a display window and click the icon in the toolbar to play back the
corresponding video file.
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 Playback by Timeline
The timeline indicates the time duration for the video file, and the video files of different types
are color coded. Click on the timeline to play back the video of the specific time.
You can click or to scale up or scale down the timeline bar.
You can drag the timeline bar to go to the previous or the next time period.
You can use the mouse wheel to zoom in or zoom out on the timeline.
Please refer to Chapter 3.2.1 Normal Playback for the description of the playback control toolbar and
right-click menu. Some icons may not available for Alarm Input playback.

3.2.3 Event Playback

Purpose:
The recordings triggered by event, such as motion detection, VCA detection or behavior analysis, can
be searched for Event Playback and this function requires the support of the connected device.

Searching Video Files for Event Playback

Steps:
1. Open the Remote Playback page.
2. Select the camera and start the normal playback. Refer to Chapter 3.2.1 Normal Playback.
3. Click and the motion detection triggered recording will be searched by default.
4. Click the calendars icon to activate the calendars dialog box.
Select the start and end date and set the accurate time.
Click OK to save the searching period.
Note: In the calendar, the date which has scheduled records will be marked with and the
date with event records will be marked with .
5. Select the event type from the drop-down list and the found video files will be displayed. You
can filter the results by inputting the keyword in the Filter text field. Or you can click to go
back to the normal playback.
6. Select the video file from the search result list, and then click the icon on the video file, or
double-click the video file to play the video on the corresponding display window of playback.
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Playing Back Video Files

After searching the recordings triggered by the event, you can play back the video files in the
following two ways:
 Playback by File List
Select the video file from the search result list, and then click the icon in the toolbar, or
click the icon on the video file, or double-click the video file to play the video on the
corresponding display window of playback.
 Playback by Timeline
The timeline indicates the time duration for the video file. Click on the timeline to play back the
video of the specific time.
You can click or to scale up or scale down the timeline bar.
You can drag the timeline bar to go to the previous or the next time period.
You can use the mouse wheel to zoom in or zoom out on the timeline.
Event Playback Toolbar:

On the Remote Playback page, the following toolbar buttons are available:
Reverse Playback Play back the video file reversely.
Pause/Start Playback Pause/Start the playback of the video files.
Stop Playback Stop the playback of all cameras.
Single Frame (Reverse) Play back the video files frame by frame reversely.
Single Frame Play back the video files frame by frame.
Previous Event Go to the playback of the previous event.
Next Event Go to the playback of the next event.
Slow Forward/Fast Forward Decrease/Increase the play speed of the playback.
Click to turn on/off the audio and adjust the audio
Volume
volume.
Display the video playback in full screen mode. Press
Full Screen
ESC to exit.
Download the video files of the camera and the video
Download
files are stored in the PC.
Date The day that has video files will be marked with .

Please refer to Chapter 3.2.1 Normal Playback for the description of the right-click menu. Some icons
may not available for event playback.
Note: You can set the pre-play time for event playback in System Configuration. By default, it is 30s.
For configuring the pre-play time, refer to Chapter 8.2.1 General Settings.
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3.2.4 ATM Playback

Purpose:
Search the video files for ATM DVR.
Note: This function should be supported by the device and the device should be configured with
transaction rules. For details, please refer to the User Manual of the device.

Searching Video Files for ATM Playback

Steps:
1. Open the Remote Playback page.
2. Select the camera of the ATM DVR and start the normal playback. Refer to Chapter 3.2.1 Normal
Playback.
3. Click to enter the ATM playback interface.
4. Enter the search conditions.
: Input the card number that is contained in the ATM information.
: Check the checkbox and select the transaction type for query, and input the related
transaction amount.
File Type: Select the type of the video file to be searched.
5. Click the calendars icon to activate the calendars dialog.
Select the start and end date and set the accurate time.
Click OK to save the searching period.
6. Click Search and the matched files will be displayed. You can filter the results through the Filter
text field.
7. Double-click a file for playback. Or you can click to go back to the normal playback.

Playing Back Video Files

After searching the recordings, you can play back the video files in the following two ways:
 Playback by File List
Select the video file from the search result list, and then click the icon in the toolbar, or
click the icon on the video file, or double-click the video file to play the video on the
corresponding display window of playback.
 Playback by Timeline
The timeline indicates the time duration for the video file. Click on the timeline to play back the
video of the specific time.
You can click or to zoom in or zoom out the timeline bar.
You can drag the timeline bar to go to the previous or the next time period.
You can use the mouse wheel to zoom in or zoom out on the timeline.
Please refer to Chapter 3.2.1 Normal Playback for the description of the playback control toolbar and
right-click menu. Some icons may not available for ATM playback.

3.2.5 Synchronous Playback

Purpose:
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In synchronous playback, the video files can be played back in synchronization.

Note: Video files from up to 16 cameras can be played back simultaneously.
Steps:
1. Search the video files for the normal playback (Section 3.2.1 Normal Playback). At least two
cameras are during playback.
2. Click in the toolbar to enable the synchronous playback. The camera under playback will
start synchronous playback.

3. To disable the synchronous playback, click the icon .

3.2.6 VCA Playback

Purpose:
You can set VCA rule to the searched video files and find the video that VCA event occurs, including
VCA Search, Intrusion and Line Crossing. This function helps to search out the video that you may be
more concerned and mark it with red color.
 VCA Search: Get all the related motion detection events that occurred in the pre-defined
region.
 Intrusion Detection: Detect whether there are people, vehicles and other moving objects
intruding into the pre-defined region.
 Line Crossing Detection: Bi-directionally detect people, vehicles and other moving objects that
cross a virtual line.
Note: For some devices, you can filter the searched video files by setting the advanced attributes,
such as the gender and age of the human and whether he/she wears glasses.
Steps:
1. Open the Remote Playback page.
2. Select the camera and start the normal playback. Refer to Chapter 3.2.1 Normal Playback.
3. Click to enter the VCA playback interface.
4. Select the VCA Type, draw the detection region and set the sensitivity.
Notes:
 For VCA Search, click , and then click and move on the playback window to set the grid
rectangle as the detection region. Or you can click to set all the area shot by the
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camera as the detection region.

 For Intrusion, click and then click on the playback window to set the vertex for the
detection region.
 For Line Crossing, click and then click-and-drag on the playback window to set the
detection line.
Note: For Intrusion and Line Crossing, you can click Advanced Attributes and check the
checkbox to filter the searched video files by setting the target characters, such as the
gender and age of the human and whether he/she wears glasses. This function should be
supported by the device.
 To delete the drawn region or line, click to remove it.
5. Click the calendars icon to activate the calendars dialog box.
Select the start and end date and set the accurate time.
Click OK to save the searching period.
6. Click Search and the VCA events occurred in the defined area will be red marked on the
timeline. By default, the playback speed of concerned video will be 1X, and the playback speed
of unconcerned video will be 8X.
Note: You can set to skip the unconcerned video during VCA playback in System Configuration
and the unconcerned video won’t be played during VCA playback. Refer to Chapter 8.2.1
General Settings.

Playing Back Video Files

After searching the recordings, you can play back the video files in the following two ways:
 Playback by File List
Select the video file from the search result list, and then click the icon in the toolbar, or
click the icon on the video file, or double-click the video file to play the video on the
corresponding display window of playback.
 Playback by Timeline
The timeline indicates the time duration for the video file. Click on the timeline to play back the
video of the specific time.
You can click or to zoom in or zoom out the timeline bar.
You can drag the timeline bar to go to the previous or the next time period.
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You can use the mouse wheel to zoom in or zoom out on the timeline.
Please refer to Chapter 3.2.1 Normal Playback for the description of the playback control toolbar and
right-click menu. Some icons may not available for VCA playback.

3.2.7 Fisheye Playback

Purpose:
The video files can be played back in fisheye expansion mode.
Steps:
1. Open the Remote Playback page.
2. Select the camera and start the normal playback. Refer to Chapter 3.2.1 Normal Playback.
3. Right-click on the playback video and select Fisheye Expansion to enter the Fisheye Expansion
Mode. You can select the expand mode for playback as desired.
 Fisheye: In the Fisheye view mode, the whole wide-angle view of the camera is displayed.
This view mode is called Fisheye because it approximates the vision of a fish’s convex eye.
The lens produces curvilinear images of a large area, while distorting the perspective and
angles of objects in the image.
o o
 Panorama/Dual-180 Panorama/360 Panorama: In the Panorama view mode, the
distorted fisheye image is transformed to normal perspective image by some calibration
methods.
 PTZ: The PTZ view is the close-up view of some defined area in the Fisheye view or
Panorama view, and it supports the electronic PTZ function, which is also called e-PTZ.
Note: Each PTZ view is marked on the Fisheye view and Panorama view with a specific
navigation box. You can drag the navigation box on the Fisheye view or Panorama view to
adjust the PTZ view, or drag the PTZ view to adjust the view to the desired angle.

Right-click on a playing window and you can switch the selected window to full-screen mode.
Press ESC key on the keyboard or right-click on the window and select Quit Full Screen to exit the
full-screen mode.
On the Normal Playback page, the following toolbar buttons are available:
Reverse Playback Play back the video file reversely.
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Pause/Start Playback Pause/Start the playback of the video files.

Single Frame (Reverse) Play back the video files frame by frame reversely.
Single Frame Play back the video files frame by frame.
Slow Forward/Fast
Decrease/Increase the play speed of the playback.
Forward
Volume Click to turn on/off the audio and adjust the audio volume.
Full Screen Display the video playback in full-screen mode. Press ESC to exit.
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Chapter 4 Event Management

Purpose:
In iVMS-4200 client software, rules can be set up for triggers and linkage actions. You can assign
linkage actions to the trigger by setting up a rule. For example, when motion is detected, an audible
warning appears or other linkage actions happen.

Click the icon on the control panel,

or click Tool->Event Management to open the Event Management page.

You can set different linkage actions for the following triggers:
Note: The event detection should be supported by the device before you can configure it.
 Camera Event
 Alarm Input
 Device Exception
Note: The event types of Camera Event vary according to different devices. Here we take the
configuration of some event types as examples. For other types, please refer to the User Manual of
the device.

4.1 Configuring Motion Detection Alarm

Purpose:
A motion detection alarm is triggered when the client software detects motion within its defined
area. The linkage actions, including alarm output, channel record and client action can be set.
Note: The configuration varies according to different devices. For details, please refer to the User
Manual of the devices.
Steps:
1. Open the Event Management page and click Camera Event tab.
2. Select the camera to be configured and select Motion Detection as the event type.
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3. Check the checkbox Enable to enable the function of motion detection. Check the checkbox
Enable Dynamic Analysis to mark the detected objects with green rectangles in live view and
playback.
4. Select the arming schedule template from the drop-down list.
All-day Template: For all-day continuous arming.
Weekday Template: For working-hours continuous arming from 8:00 AM to 8:00 PM.
Template 01 to 09: Fixed templates for special schedules. You can edit the templates if needed.
Custom: Can be customized as desired.
If you need to edit or customize the template, see Configuring Arming Schedule Template.
5. Select the Configuration as desired.
Note: For some camera, you can select Normal or Expert as the configuration type. Expert mode
is mainly used to configure the sensitivity and proportion of object on area of each area for
different day/night switch. For details, please refer to the User Manual of the device.
6. Select the triggered camera. The image or video from the triggered camera will pop up when
motion detection alarm occurs.
7. Click-and-drag the mouse to draw a defined area for the arming region.
You can click the icon to set the whole video area as detection area, or click the icon to
clear all the detection area.
8. Drag the slider on the sensitivity bar to adjust the motion detection sensitivity. The larger the
value is, the more sensitive the detection is.
9. Check the checkboxes to activate the linkage actions. For details, see Table 4.1 Linkage Actions
for Motion Detection Alarm.
10. Optionally, click Copy to… to copy the event parameters to other channels.
11. Click Save to save the settings.

Table 4. 1 Linkage Actions for Motion Detection Alarm

Linkage Actions Descriptions
Enable the alarm output function. Select the alarm output port and the
Alarm Output
external device connected to the port can be controlled.
Channel Record Start the recording of the selected cameras when alarm is triggered.
Audible Warning The client software gives an audible warning when alarm is triggered.
Email Linkage Send an email notification of the alarm information to one or more receivers.
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Alarm Triggered
The image with alarm information pops up when alarm is triggered.
Pop-up Image

Configuring Arming Schedule Template

Perform the following steps to configure the arming schedule template:
If Template 01 to 09 is selected in the drop-down list, start from step 1;
If Custom is selected in the drop-down list, start from step 2.
Steps:
1. Click Edit to enter the Templates Management interface. Select the template to be set and you
can edit the template name.
2. Set the time schedule for the selected template.
When the cursor turns to , you can set the time period.
When the cursor turns to , you can move the selected time bar you just edited. You can
also edit the displayed time point to set the accurate time period.
When the cursor turns to , you can lengthen or shorten the selected time bar.
3. Optionally, you can select the schedule time bar,
and then click the icon to delete the selected time bar,
or click the icon to delete all the time bars,
or click the icon to copy the time bar settings to the other dates.
4. Click OK to save the settings.
You can click Save as Schedule Template on the Custom Schedule interface, and then the
custom template can be saved as template 01 to 09.
Note: Up to 8 time periods can be set for each day in the arming schedule template.
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4.2 Configuring Video Tampering Alarm

Purpose:
A video tampering alarm is triggered when the camera is covered and the monitoring area cannot be
viewed. The linkage actions, including alarm output and client action can be set.
Steps:
1. Open the Event Management page and click the Camera Event tab.
2. Select the camera to be configured and select Video Tampering Detection as the event type.
3. Check the checkbox Enable to enable the function of video tampering.
4. Select the arming schedule template from the drop-down list.
If you need to edit or customize the template, see Configuring Arming Schedule Template.
5. Select the triggered camera. The image or video from the triggered camera will pop up when
video tampering alarm occurs.
6. Click-and-drag the mouse to draw a defined area for the arming region.
You can click the icon to set the whole video area as detection area, or click the icon to
clear the detection area.
7. Drag the slider on the sensitivity bar to adjust the tampering alarm sensitivity.
8. Check the checkboxes to activate the linkage actions. For details, see Table 4.2 Linkage Actions
for Tampering Alarm.
9. Optionally, click Copy to… to copy the event parameters to other cameras.
10. Click Save to save the settings.
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Table 4. 2 Linkage Actions for Tampering Alarm

Linkage Actions Descriptions
Enable the alarm output function. Select the alarm output port and the
Alarm Output
external device connected to the port can be controlled.
Audible Warning The client software gives an audible warning when alarm is triggered.
Email Linkage Send an email notification of the alarm information to one or more receivers.
Alarm Triggered
The image of the triggered camera pops up when alarm is triggered.
Pop-up Image

4.3 Configuring PIR Alarm

Purpose:
A PIR (Passive Infrared) alarm is triggered when an intruder moves within the detector's field of view.
The heat energy dissipated by a person, or any other warm blooded creature such as dogs, cats, etc.,
can be detected.
Note: The PIR Alarm function requires the support of connected device.
Steps:
1. Open the Event Management page and click the Camera Event tab.
2. Select the camera to be configured and select PIR Alarm as the event type.
3. Check the checkbox Enable to enable the function of PIR alarm.
4. Input a descriptive name of the alarm.
5. Select the triggered camera. The image or video from the triggered camera will pop up when PIR
alarm occurs.
6. Check the checkboxes to activate the linkage actions. For details, see Table 4.3 Linkage Actions
for PIR Alarm.
7. Optionally, click Copy to… to copy the event parameters to other channels.
8. Click Save to save the settings.
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Table 4. 3 Linkage Actions for PIR Alarm

Linkage Actions Descriptions
Enable the alarm output function. Select the alarm output port and the
Alarm Output
external device connected to the port can be controlled.
Channel Record Start the recording of the selected cameras when alarm is triggered.
Audible Warning The client software gives an audible warning when alarm is triggered.
Email Linkage Send an email notification of the alarm information to one or more receivers.
Alarm Triggered
The image with alarm information pops up when alarm is triggered.
Pop-up Image

4.4 Configuring Video Loss Alarm

Purpose:
When the client software cannot receive video signal from the front-end devices, the video loss
alarm will be triggered. The linkage actions, including alarm output and client action can be set.
Steps:
1. Open the Event Management page and click Camera Event tab.
2. Select the camera to be configured and select Video Loss as the event type.
3. Check the checkbox Enable to enable the function of video loss alarm.
4. Select the arming schedule template from the drop-down list.
If you need to edit or customize the template, see Configuring Arming Schedule Template.
5. Select the triggered camera. The image or video from the triggered camera will pop up when
video loss alarm occurs.
6. Check the checkboxes to activate the linkage actions. For details, see Table 4.4 Linkage Actions
for Video Loss Alarm.
7. Optionally, click Copy to… to copy the event parameters to other cameras.
8. Click Save to save the new settings.
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Table 4. 4 Linkage Actions for Video Loss Alarm

Linkage Actions Descriptions
Enable the alarm output function. Select the alarm output port and the
Alarm Output
external device connected to the port can be controlled.
Audible Warning The client software gives an audible warning when alarm is triggered.
Email Linkage Send an email notification of the alarm information to one or more receivers.
Alarm Triggered
The image of the triggered camera pops up when alarm is triggered.
Pop-up Image

4.5 Configuring Audio Exception Alarm

Purpose:
The abnormal sounds, such as the silence detection, environment noise detection, and current noise
detection, can be detected.
Enabling the Audio Input Detection can detects the exceptions of audio input condition.
Enabling the Sudden Increase of Sound Intensity can detects the sudden increase of the sound
intensity, and it consists of the following two settings.
 Sensitivity: Range [1 to 100], the smaller the value the more severe the change should be to
trigger the detection.
 Sound Intensity Threshold: Range [1 to 100], it can filter the sound in the environment, the
louder the environment sound, the higher the value should be. You can adjust it according to
the real environment.
Enabling the Sudden Decrease of Sound Intensity can detects the sudden decrease of the sound
intensity, by which you can find the abnormal silent. E.g.: The electric generator makes loud noise
when it’s working, while it should be paid attention if the loud noise drops suddenly.
You can set the sensitivity level [0 to 100] according to the actual environment.
Note: The Audio Exception function requires the support of connected device.
Steps:
1. Open the Event Management page and click Camera Event tab.
2. Select the camera to be configured and select Audio Exception Detection as the event type.
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3. Check the related checkbox to enable the related function of audio detection alarm.
4. Set the sensitivity and sound intensity threshold.
5. Select the arming schedule template from the drop-down list.
If you need to edit or customize the template, see Configuring Arming Schedule Template.
6. Select the triggered camera. The image or video from the triggered camera will pop up when
audio exception alarm occurs.
7. Check the checkboxes to activate the linkage actions. For details, see Table 4.5 Linkage Actions
for Audio Detection Alarm.
8. Optionally, click Copy to… to copy the event parameters to other cameras.
9. Click Save to save the new settings.

Table 4. 5 Linkage Actions for Audio Detection Alarm

Linkage Actions Descriptions
Enable the alarm output function. Select the alarm output port and the
Alarm Output
external device connected to the port can be controlled.
Channel Record Start the recording of the selected cameras when alarm is triggered.
Audible Warning The client software gives an audible warning when alarm is triggered.
Email Linkage Send an email notification of the alarm information to one or more receivers.
Alarm Triggered
The image of the triggered camera pops up when alarm is triggered.
Pop-up Image

4.6 Configuring Defocus Detection Alarm

Purpose:
The image blur caused by defocus of the lens can be detected and a series of alarm action can be
triggered.
Note: The Defocus Detection function requires the support of connected device.
Steps:
1. Open the Event Management page and click Camera Event tab.
2. Select the camera to be configured and select Defocus Detection as the event type.
3. Check the checkbox Enable to enable the function of defocus detection alarm.
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4. You can set the sensitivity level [0 to 100] according to the actual environment.
5. Select the triggered camera. The image or video from the triggered camera will pop up when
defocus alarm occurs.
6. Check the checkboxes to activate the linkage actions. For details, see Table 4.6 Linkage Actions
for Defocus Detection Alarm.
7. Optionally, click Copy to… to copy the event parameters to other cameras.
8. Click Save to save the new settings.

Table 4. 6 Linkage Actions for Defocus Detection Alarm

Linkage Actions Descriptions
Audible Warning The client software gives an audible warning when alarm is triggered.
Email Linkage Send an email notification of the alarm information to one or more receivers.
Alarm Triggered
The image of the triggered camera pops up when alarm is triggered.
Pop-up Image

4.7 Configuring Face Detection Alarm

Purpose:
The camera will detect human faces within the monitoring area automatically if the function is
enabled. A series of alarm action will be triggered if the alarm is triggered.
Note: The Face Detection function requires the support of connected device.
Steps:
1. Open the Event Management page and click Camera Event tab.
2. Select the camera to be configured and select Face Detection as the event type.
3. Check the checkbox Enable to enable the function of face detection alarm.
4. Select the arming schedule template from the drop-down list.
If you need to edit or customize the template, see Configuring Arming Schedule Template.
5. Select the triggered camera. The image or video from the triggered camera will pop up when
face detection alarm occurs.
6. Set the sensitivity for face detection.
7. Check the checkbox Enable Dynamic Analysis for Face Detection if you want the detected face
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get marked with rectangle in the live view.

8. Check the checkboxes to activate the linkage actions. For details, see Table 4.7 Linkage Actions
for Face Detection Alarm.
9. Optionally, click Copy to… to copy the event parameters to other cameras.
10. Click Save to save the new settings.

Table 4. 7 Linkage Actions for Face Detection Alarm

Linkage Actions Descriptions
Enable the alarm output function. Select the alarm output port and the
Alarm Output
external device connected to the port can be controlled.
Channel Record Start the recording of the selected cameras when alarm is triggered.
Audible Warning The client software gives an audible warning when alarm is triggered.
Email Linkage Send an email notification of the alarm information to one or more receivers.
Alarm Triggered
The image of the triggered camera pops up when alarm is triggered.
Pop-up Image

4.8 Configuring Line Crossing Detection

Alarm
Purpose:
This function can be used for detecting people, vehicles and objects crossing a pre-defined virtual
line. The crossing direction can be set as bidirectional, from left to right or from right to left. And a
series of linkage method will be triggered if any object is detected.
Note: This line crossing detection function requires the support of connected device.
Steps:
1. Open the Event Management page and click Camera Event tab.
2. Select the camera to be configured and select Line Crossing Detection as the event type.
3. Check the checkbox Enable to enable the function.
Note: For the specific speed dome, you can click Lock to prevent the speed dome from moving
automatically during the configuration.
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4. Select the arming schedule template from the drop-down list.

If you need to edit or customize the template, see Configuring Arming Schedule Template.
5. Select the triggered camera. The image or video from the triggered camera will pop up when
line crossing detection alarm occurs.
6. Configure the arming region.
Virtual Line ID: Click the drop-down list to choose an ID for the virtual line.
Note: For some specific speed dome, you can click PTZ to move the speed dome to the desired
scene which corresponds to a virtual line ID. In this way, you can configure the different line
crossing detection alarms for multiple views.
Virtual Line Direction: You can select the directions as A<->B, A ->B, and B->A.
 A<->B: When an object going across the line with both directions can be detected and
alarms are triggered.
 A->B: Only the object crossing the virtual line from the A side to the B side can be
detected.
 B->A: Only the object crossing the virtual line from the B side to the A side can be
detected.
7. Set the sensitivity [1 to 100].
8. Click and draw a virtual line on the preview window. Optionally, you can click and drag
the virtual line to adjust its position, click to delete the selected line.
Note: Select another virtual line ID and draw another one. Up to 4 lines can be drawn.
9. Check the checkboxes to activate the linkage actions. For details, see Table 4.8 Linkage Actions
for Line Crossing Detection Alarm.
10. Optionally, click Copy to… to copy the event parameters to other cameras.
11. Click Save to save the settings.

Table 4. 8 Linkage Actions for Line Crossing Detection Alarm

Linkage Actions Descriptions
Enable the alarm output function. Select the alarm output port and the
Alarm Output
external device connected to the port can be controlled.
Channel Record Start the recording of the selected cameras when alarm is triggered.
Audible Warning The client software gives an audible warning when alarm is triggered.
Email Linkage Send an email notification of the alarm information to one or more receivers.
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Alarm Triggered
The image of the triggered camera pops up when alarm is triggered.
Pop-up Image

4.9 Configuring Intrusion Detection Alarm

Purpose:
You can set a detection area in the surveillance scene for Intrusion and once the area is been entered
longer than the set time duration, a set of alarm action is triggered.
Note: The Intrusion Detection function requires the support of connected device.
Steps:
1. Open the Event Management page and click Camera Event tab.
2. Select the camera to be configured and select Intrusion Detection as the event type.
3. Check the checkbox Enable to enable the function of intrusion detection alarm.
Note: For the specific speed dome, you can click Lock to prevent the speed dome from moving
automatically during the configuration.
4. Select the arming schedule template from the drop-down list.
If you need to edit or customize the template, see Configuring Arming Schedule Template.
5. Select the triggered camera. The image or video from the triggered camera will pop up when
intrusion detection alarm occurs.
6. Configure the arming region.
 Region ID: Click the drop-down list to choose a region ID for the arming region.
Note: For some specific speed dome, you can click PTZ to move the speed dome to the
desired scene which corresponds to a region ID. In this way, you can configure the
different Intrusion detection alarms for multiple views.
 Trigger Time Threshold: Range [0 to 10s], the threshold for the time of the object loitering
in the region. If you set the value as 0, alarm is triggered immediately after the object
entering the region.
 Sensitivity: Range [1 to 100]. The value of the sensitivity defines the size of the object
which can trigger the alarm, when the sensitivity is high, a very small object can trigger the
alarm.
7. Click and draw a quadrangle on the preview window. Optionally, you can click and drag
the quadrangle to adjust its position, or click to delete the selected region.
Notes:
 When you draw the quadrangle, click on the preview window to set the vertex to set the
quadrangle.
 Select another region ID and draw another one. Up to 4 quadrangles can be drawn.
8. Check the checkboxes to activate the linkage actions. For details, see Table 4.9 Linkage Actions
for Intrusion Alarm.
9. Optionally, click Copy to… to copy the event parameters to other cameras.
10. Click Save to save the new settings.
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Table 4. 9 Linkage Actions for Intrusion Alarm

Linkage Actions Descriptions
Enable the alarm output function. Select the alarm output port and the
Alarm Output
external device connected to the port can be controlled.
Channel Record Start the recording of the selected cameras when alarm is triggered.
Audible Warning The client software gives an audible warning when alarm is triggered.
Email Linkage Send an email notification of the alarm information to one or more receivers.
Alarm Triggered
The image of the triggered camera pops up when alarm is triggered.
Pop-up Image

4.10 Configuring Scene Change Alarm

Purpose:
Scene change detection is used to detect the change of surveillance environment affected by the
external factors; such as the intentional rotation of the camera.
Note: The Scene Detection function requires the support of connected device.
Steps:
1. Open the Event Management page and click Camera Event tab.
2. Select the camera to be configured and select Scene Detection as the event type.
3. Check the checkbox Enable to enable the function of audio detection alarm.
Sensitivity: Range [1 to 100]. The higher the sensitivity, the easier the change of scene can
trigger the alarm.
4. Select the arming schedule template from the drop-down list.
If you need to edit or customize the template, see Configuring Arming Schedule Template.
5. Select the triggered camera. The image or video from the triggered camera will pop up when
scene change alarm occurs.
6. Check the checkboxes to activate the linkage actions. For details, see Table 4.10 Linkage Actions
for Scene Change Alarm.
7. Optionally, click Copy to… to copy the event parameters to other cameras.
8. Click Save to save the new settings.
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Table 4. 10 Linkage Actions for Scene Change Alarm

Linkage Actions Descriptions
Enable the alarm output function. Select the alarm output port and the
Alarm Output
external device connected to the port can be controlled.
Channel Record Start the recording of the selected cameras when alarm is triggered.
Audible Warning The client software gives an audible warning when alarm is triggered.
Email Linkage Send an email notification of the alarm information to one or more receivers.
Alarm Triggered
The image of the triggered camera pops up when alarm is triggered.
Pop-up Image

4.11 Configuring VCA Detection Alarm

Purpose:
When the VCA alarm of the connected device occurs, a series of linkage actions can be triggered.
Note: The VCA Detection function requires the support of connected device.
Steps:
1. Open the Event Management page and click Camera Event tab.
2. Select the camera to be configured and select VCA Detection as the event type.
3. Check the checkbox Enable to enable the function of VCA Detection alarm.
4. Select the arming schedule template from the drop-down list.
If you need to edit or customize the template, see Configuring Arming Schedule Template.
5. Select the triggered camera. The image or video from the triggered camera will pop up when
VCA detection alarm occurs.
6. Check the checkboxes to activate the linkage actions. For details, see Table 4.11 Linkage Actions
for VCA Detection Alarm.
7. Optionally, click Copy to… to copy the event parameters to other cameras.
8. Click Save to save the new settings.
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Table 4. 11 Linkage Actions for VCA Detection Alarm

Linkage Actions Descriptions
Enable the alarm output function. Select the alarm output port and the
Alarm Output
external device connected to the port can be controlled.
Channel Record Start the recording of the selected cameras when alarm is triggered.
Audible Warning The client software gives an audible warning when alarm is triggered.
Email Linkage Send an email notification of the alarm information to one or more receivers.
Alarm Triggered
The image of the triggered camera pops up when alarm is triggered.
Pop-up Image

4.12 Region Entrance Detection

Purpose:
This function can be used for detecting people, vehicles and objects entering the pre-defined region.
Note: The Region Entrance Detection function requires the support of connected device.
Steps:
1. Open the Event Management page and click Camera Event tab.
2. Select the camera to be configured and select Region Entrance Detection as the event type.
3. Check the checkbox Enable to enable the function of region entrance detection.
Note: For the specific speed dome, you can click Lock to prevent the speed dome from moving
automatically during the configuration.
4. Select the arming schedule template from the drop-down list.
If you need to edit or customize the template, see Configuring Arming Schedule Template.
5. Select the triggered camera. The image or video from the triggered camera will pop up when
region entrance alarm occurs.
6. Configure the arming region.
Region ID: Click the drop-down list to choose a region ID for the arming region.
Note: For some specific speed dome, you can click PTZ to move the speed dome to the desired
scene which corresponds to a region ID. In this way, you can configure the different region
entrance detection alarms for multiple views.
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7. Click and draw a quadrangle on the preview window. Optionally, you can click and drag
the quadrangle to adjust its position, or click to delete the selected region.
Notes:
 When you draw the quadrangle, click on the preview window to set the vertex to set the
quadrangle.
 Select another region ID and draw another one. Up to 4 quadrangles can be drawn.
8. Check the checkboxes to activate the linkage actions. For details, see Table 4.12 Linkage Actions
for Region Entrance Detection.
9. Optionally, click Copy to… to copy the event parameters to other cameras.
10. Click Save to save the new settings.

Table 4. 12 Linkage Actions for Region Entrance Alarm

Linkage Actions Descriptions
Enable the alarm output function. Select the alarm output port and the
Alarm Output
external device connected to the port can be controlled.
Channel Record Start the recording of the selected cameras when alarm is triggered.
Audible Warning The client software gives an audible warning when alarm is triggered.
Email Linkage Send an email notification of the alarm information to one or more receivers.
Alarm Triggered
The image of the triggered camera pops up when alarm is triggered.
Pop-up Image

4.13 Region Exiting Detection

Purpose:
This function can be used for detecting people, vehicles and objects exiting the pre-defined region.
Note: The Region Exiting Detection function requires the support of connected device.
Steps:
1. Open the Event Management page and click Camera Event tab.
2. Select the camera to be configured and select Region Exiting Detection as the event type.
3. Check the checkbox Enable to enable the function of region exiting detection.
Note: For the specific speed dome, you can click Lock to prevent the speed dome from moving
automatically during the configuration.
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4. Select the arming schedule template from the drop-down list.

If you need to edit or customize the template, see Configuring Arming Schedule Template.
5. Select the triggered camera. The image or video from the triggered camera will pop up when
region exiting alarm occurs.
6. Configure the arming region.
Region ID: Click the drop-down list to choose a region ID for the arming region.
Note: For some specific speed dome, you can click PTZ to move the speed dome to the desired
scene which corresponds to a region ID. In this way, you can configure the different region
exiting detection alarms for multiple views.
7. Click and draw a quadrangle on the preview window. Optionally, you can click and drag
the quadrangle to adjust its position, or click to delete the selected region.
Notes:
 When you draw the quadrangle, click on the preview window to set the vertex to set the
quadrangle.
 Select another region ID and draw another one. Up to 4 quadrangles can be drawn.
8. Check the checkboxes to activate the linkage actions. For details, see Table 4.13 Linkage Actions
for Region Exiting Detection.
9. Optionally, click Copy to… to copy the event parameters to other cameras.
10. Click Save to save the new settings.

Table 4. 13 Linkage Actions for Region Exiting Alarm

Linkage Actions Descriptions
Enable the alarm output function. Select the alarm output port and the
Alarm Output
external device connected to the port can be controlled.
Channel Record Start the recording of the selected cameras when alarm is triggered.
Audible Warning The client software gives an audible warning when alarm is triggered.
Email Linkage Send an email notification of the alarm information to one or more receivers.
Alarm Triggered
The image of the triggered camera pops up when alarm is triggered.
Pop-up Image
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4.14 Loitering Detection

Purpose:
You can set a detection area in the surveillance scene for loitering and once the person has loitered
longer than the set time duration, a set of alarm action is triggered.
Note: The Loitering Detection function requires the support of connected device.
Steps:
1. Open the Event Management page and click Camera Event tab.
2. Select the camera to be configured and select Loitering Detection as the event type.
3. Check the checkbox Enable to enable the function of loitering detection alarm.
Note: For the specific speed dome, you can click Lock to prevent the speed dome from moving
automatically during the configuration.
4. Select the arming schedule template from the drop-down list.
If you need to edit or customize the template, see Configuring Arming Schedule Template.
5. Select the triggered camera. The image or video from the triggered camera will pop up when
loitering detection alarm occurs.
6. Configure the arming region.
 Region ID: Click the drop-down list to choose a region ID for the arming region.
Note: For some specific speed dome, you can click PTZ to move the speed dome to the
desired scene which corresponds to a region ID. In this way, you can configure the
different loitering detection alarms for multiple views.
 Trigger Time Threshold: Range [0 to 10s], the threshold for the time of the object loitering
in the region. If you set the value as 0, alarm is triggered immediately after the object
entering the region.
 Sensitivity: Range [1 to 100]. The value of the sensitivity defines the size of the object
which can trigger the alarm, when the sensitivity is high, a very small object can trigger the
alarm.
7. Click and draw a quadrangle on the preview window. Optionally, you can click and drag
the quadrangle to adjust its position, or click to delete the selected region.
Notes:
 When you draw the quadrangle, click on the preview window to set the vertex to set the
quadrangle.
 Select another region ID and draw another one. Up to 4 quadrangles can be drawn.
8. Check the checkboxes to activate the linkage actions. For details, see Table 4.14 Linkage Actions
for Loitering Detection Alarm.
9. Optionally, click Copy to… to copy the event parameters to other cameras.
10. Click Save to save the new settings.
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Table 4. 14 Linkage Actions for Loitering Detection Alarm

Linkage Actions Descriptions
Enable the alarm output function. Select the alarm output port and the
Alarm Output
external device connected to the port can be controlled.
Channel Record Start the recording of the selected cameras when alarm is triggered.
Audible Warning The client software gives an audible warning when alarm is triggered.
Email Linkage Send an email notification of the alarm information to one or more receivers.
Alarm Triggered
The image of the triggered camera pops up when alarm is triggered.
Pop-up Image

4.15 Fast Moving Detection

Purpose:
You can set a detection area in the surveillance scene for fast moving and once the object moving
fast in the detection area, a set of alarm action is triggered.
Note: The Fast Moving Detection function requires the support of connected device.
Steps:
1. Open the Event Management page and click Camera Event tab.
2. Select the camera to be configured and select Fast Moving Detection as the event type.
3. Check the checkbox Enable to enable the function of fast moving detection alarm.
Note: For the specific speed dome, you can click Lock to prevent the speed dome from moving
automatically during the configuration.
4. Select the arming schedule template from the drop-down list.
If you need to edit or customize the template, see Configuring Arming Schedule Template.
5. Select the triggered camera. The image or video from the triggered camera will pop up when
fast moving detection alarm occurs.
6. Configure the arming region.
 Region ID: Click the drop-down list to choose a region ID for the arming region.
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Note: For some specific speed dome, you can click PTZ to move the speed dome to the
desired scene which corresponds to a region ID. In this way, you can configure the
different fast moving detection alarms for multiple views.
 Sensitivity: The sensitivity defines the moving speed of the object which can trigger the
alarm. The higher the value is, the more easily a moving object can trigger the alarm.
7. Click and draw a quadrangle on the preview window. Optionally, you can click and drag
the quadrangle to adjust its position, or click to delete the selected region.
Notes:
 When you draw the quadrangle, click on the preview window to set the vertex to set the
quadrangle.
 Select another region ID and draw another one. Up to 4 quadrangles can be drawn.
8. Check the checkboxes to activate the linkage actions. For details, see Table 4.15 Linkage Actions
for Fast Moving Detection Alarm.
9. Optionally, click Copy to… to copy the event parameters to other cameras.
10. Click Save to save the new settings.

Table 4. 15 Linkage Actions for Fast Moving Detection Alarm

Linkage Actions Descriptions
Enable the alarm output function. Select the alarm output port and the
Alarm Output
external device connected to the port can be controlled.
Channel Record Start the recording of the selected cameras when alarm is triggered.
Audible Warning The client software gives an audible warning when alarm is triggered.
Email Linkage Send an email notification of the alarm information to one or more receivers.
Alarm Triggered
The image of the triggered camera pops up when alarm is triggered.
Pop-up Image

4.16 People Gathering Detection

Purpose:
You can set a detection area in the surveillance scene for people gathering and once the crowd
exceeds the set percentage, a set of alarm action is triggered.
Note: The People Gathering Detection function requires the support of connected device.
Steps:
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1. Open the Event Management page and click Camera Event tab.
2. Select the camera to be configured and select People Gathering Detection as the event type.
3. Check the checkbox Enable to enable the function of people gathering detection alarm.
Note: For the specific speed dome, you can click Lock to prevent the speed dome from moving
automatically during the configuration.
4. Select the arming schedule template from the drop-down list.
If you need to edit or customize the template, see Configuring Arming Schedule Template.
5. Select the triggered camera. The image or video from the triggered camera will pop up when
people gathering detection alarm occurs.
6. Configure the arming region.
 Region ID: Click the drop-down list to choose a region ID for the arming region.
Note: For some specific speed dome, you can click PTZ to move the speed dome to the
desired scene which corresponds to a region ID. In this way, you can configure the
different people gathering detection alarms for multiple views.
 Percentage: Range [1 to 100]. Percentage defines the crowd density which can trigger the
alarm.
7. Click and draw a quadrangle on the preview window. Optionally, you can click and drag
the quadrangle to adjust its position, or click to delete the selected region.
Notes:
 When you draw the quadrangle, click on the preview window to set the vertex to set the
quadrangle.
 Select another region ID and draw another one. Up to 4 quadrangles can be drawn.
8. Check the checkboxes to activate the linkage actions. For details, see Table 4.16 Linkage Actions
for People Gathering Detection Alarm.
9. Optionally, click Copy to… to copy the event parameters to other cameras.
10. Click Save to save the new settings.

Table 4. 16 Linkage Actions for People Gathering Detection Alarm

Linkage Actions Descriptions
Enable the alarm output function. Select the alarm output port and the
Alarm Output
external device connected to the port can be controlled.
Channel Record Start the recording of the selected cameras when alarm is triggered.
Audible Warning The client software gives an audible warning when alarm is triggered.
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Email Linkage Send an email notification of the alarm information to one or more receivers.
Alarm Triggered
The image of the triggered camera pops up when alarm is triggered.
Pop-up Image

4.17 Parking Detection

Purpose:
You can set a detection area in the surveillance scene for parking and once the vehicle has parked
longer than the set time duration, a set of alarm action is triggered.
Note: The Parking Detection function requires the support of connected device.
Steps:
1. Open the Event Management page and click Camera Event tab.
2. Select the camera to be configured and select Parking Detection as the event type.
3. Check the checkbox Enable to enable the function of parking detection alarm.
Note: For the specific speed dome, you can click Lock to prevent the speed dome from moving
automatically during the configuration.
4. Select the arming schedule template from the drop-down list.
If you need to edit or customize the template, see Configuring Arming Schedule Template.
5. Select the triggered camera. The image or video from the triggered camera will pop up when
parking detection alarm occurs.
6. Configure the arming region.
 Region ID: Click the drop-down list to choose a region ID for the arming region.
Note: For some specific speed dome, you can click PTZ to move the speed dome to the
desired scene which corresponds to a region ID. In this way, you can configure the
different parking detection alarms for multiple views.
 Trigger Time Threshold: Range [0 to 10s], the threshold for the time of the vehicle parking
in the region. If you set the value as 0, alarm is triggered immediately after the vehicle
entering the region.
 Sensitivity: Range [1 to 100]. The value of the sensitivity defines the size of the object
which can trigger the alarm, when the sensitivity is high, a very small object can trigger
the alarm.
7. Click and draw a quadrangle on the preview window. Optionally, you can click and drag
the quadrangle to adjust its position, or click to delete the selected region.
Notes:
 When you draw the quadrangle, click on the preview window to set the vertex to set the
quadrangle.
 Select another region ID and draw another one. Up to 4 quadrangles can be drawn.
8. Check the checkboxes to activate the linkage actions. For details, see Table 4.17 Linkage Actions
for Parking Detection Alarm.
9. Optionally, click Copy to… to copy the event parameters to other cameras.
10. Click Save to save the new settings.
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Table 4. 17 Linkage Actions for Parking Detection Alarm

Linkage Actions Descriptions
Enable the alarm output function. Select the alarm output port and the
Alarm Output
external device connected to the port can be controlled.
Channel Record Start the recording of the selected cameras when alarm is triggered.
Audible Warning The client software gives an audible warning when alarm is triggered.
Email Linkage Send an email notification of the alarm information to one or more receivers.
Alarm Triggered
The image of the triggered camera pops up when alarm is triggered.
Pop-up Image

4.18 Unattended Baggage Detection

Purpose:
You can set a detection area in the surveillance scene and once the unattended object has been left
in the area longer than the set time duration, a set of alarm action is triggered.
Note: The Unattended Baggage Detection function requires the support of connected device.
Steps:
1. Open the Event Management page and click Camera Event tab.
2. Select the camera to be configured and select Unattended Baggage Detection as the event
type.
3. Check the checkbox Enable to enable the function of unattended baggage detection alarm.
Note: For the specific speed dome, you can click Lock to prevent the speed dome from moving
automatically during the configuration.
4. Select the arming schedule template from the drop-down list.
If you need to edit or customize the template, see Configuring Arming Schedule Template.
5. Select the triggered camera. The image or video from the triggered camera will pop up when
unattended baggage detection alarm occurs.
6. Configure the arming region.
 Region ID: Click the drop-down list to choose a region ID for the arming region.
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Note: For some specific speed dome, you can click PTZ to move the speed dome to the
desired scene which corresponds to a region ID. In this way, you can configure the
different unattended baggage detection alarms for multiple views.
 Trigger Time Threshold: Range [0 to 10s], the threshold for the time of the unattended
object being left in the region. If you set the value as 0, alarm is triggered immediately
after the object entering the region.
 Sensitivity: Range [1 to 100]. The value of the sensitivity defines the size of the object
which can trigger the alarm, when the sensitivity is high, a very small object can trigger
the alarm.
7. Click and draw a quadrangle on the preview window. Optionally, you can click and drag
the quadrangle to adjust its position, or click to delete the selected region.
Notes:
 When you draw the quadrangle, click on the preview window to set the vertex to set the
quadrangle.
 Select another region ID and draw another one. Up to 4 quadrangles can be drawn.
8. Check the checkboxes to activate the linkage actions. For details, see Table 4.18 Linkage Actions
for Unattended Baggage Detection Alarm.
9. Optionally, click Copy to… to copy the event parameters to other cameras.
10. Click Save to save the new settings.

Table 4. 18 Linkage Actions for Unattended Baggage Detection Alarm

Linkage Actions Descriptions
Enable the alarm output function. Select the alarm output port and the
Alarm Output
external device connected to the port can be controlled.
Channel Record Start the recording of the selected cameras when alarm is triggered.
Audible Warning The client software gives an audible warning when alarm is triggered.
Email Linkage Send an email notification of the alarm information to one or more receivers.
Alarm Triggered
The image of the triggered camera pops up when alarm is triggered.
Pop-up Image
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4.19 Object Removal Detection

Purpose:
You can set a detection area in the surveillance scene and once the object in the area has been
removed longer than the set time duration, a set of alarm action is triggered.
Note: The Object Removal Detection function requires the support of connected device.
Steps:
1. Open the Event Management page and click Camera Event tab.
2. Select the camera to be configured and select Object Removal Detection as the event type.
3. Check the checkbox Enable to enable the function of object removal detection alarm.
Note: For the specific speed dome, you can click Lock to prevent the speed dome from moving
automatically during the configuration.
4. Select the arming schedule template from the drop-down list.
If you need to edit or customize the template, see Configuring Arming Schedule Template.
5. Select the triggered camera. The image or video from the triggered camera will pop up when
object removal detection alarm occurs.
6. Configure the arming region.
 Region ID: Click the drop-down list to choose a region ID for the arming region.
Note: For some specific speed dome, you can click PTZ to move the speed dome to the
desired scene which corresponds to a region ID. In this way, you can configure the
different object removal detection alarms for multiple views.
 Trigger Time Threshold: Range [0 to 10s], the threshold for the time of the object being
removed. If you set the value as 0, alarm is triggered immediately after the object is
removed from the original area.
 Sensitivity: Range [1 to 100]. The value of the sensitivity defines the size of the object
which can trigger the alarm, when the sensitivity is high, a very small object can trigger
the alarm.
7. Click and draw a quadrangle on the preview window. Optionally, you can click and drag
the quadrangle to adjust its position, or click to delete the selected region.
Notes:
 When you draw the quadrangle, click on the preview window to set the vertex to set the
quadrangle.
 Select another region ID and draw another one. Up to 4 quadrangles can be drawn.
8. Check the checkboxes to activate the linkage actions. For details, see Table 4.19 Linkage Actions
for Object Removal Detection Alarm.
9. Optionally, click Copy to… to copy the event parameters to other cameras.
10. Click Save to save the new settings.
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Table 4. 19 Linkage Actions for Object Removal Detection Alarm

Linkage Actions Descriptions
Enable the alarm output function. Select the alarm output port and the
Alarm Output
external device connected to the port can be controlled.
Channel Record Start the recording of the selected cameras when alarm is triggered.
Audible Warning The client software gives an audible warning when alarm is triggered.
Email Linkage Send an email notification of the alarm information to one or more receivers.
Alarm Triggered
The image of the triggered camera pops up when alarm is triggered.
Pop-up Image

4.20 Configuring Alarm Input Linkage

Purpose:
When a device's alarm input port receives a signal from an external alarm device, such as smoke
detector, doorbell, etc., the alarm input linkage actions are triggered for notification.
Before you start:
Add the alarm inputs to the client, click Import on the Group Management interface, click the Alarm
Input tab and import alarm inputs into groups for management.
Steps:
1. Open the Event Management page and click the Alarm Input tab.
2. Select the alarm input channel to be configured.
3. Check the checkbox Enable.
4. Input a descriptive name of the alarm.
5. Set the alarm status according to the alarm input device.
6. Select the arming schedule template from the drop-down list.
If you need to edit or customize the template, see Configuring Arming Schedule Template.
7. Select the triggered camera. The image or video from the triggered camera will pop up when
alarm input occurs.
8. Check the checkboxes to activate the linkage actions. For details, see Table 4.20 Linkage Actions
for Alarm Input.
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9. Optionally, click Copy to… to copy the event parameters to other alarm inputs.
10. Click Save to save the settings.

Table 4. 20 Linkage Actions for Alarm Input

Linkage Actions Descriptions
Enable the alarm output function. Select the alarm output port and the
Alarm Output
external device connected to the port can be controlled.
Channel Record Start the recording of the selected cameras when alarm is triggered.
Audible Warning The client software gives an audible warning when alarm is triggered.
Email Linkage Send an email notification of the alarm information to one or more receivers.
Alarm Triggered
The image with alarm information pops up when alarm is triggered.
Pop-up Image

4.21 Configuring Device Exception Linkage

Steps:
1. Open the Event Management page and click the Exception tab.
2. Select the device to be configured.
3. Select the device exception type, including HDD full, HDD exception, illegal login, device offline,
etc.
4. Check the checkbox Enable.
5. Check the checkboxes to activate the linkage actions. For details, see Table 4.21 Linkage Actions
for Device Exception.
6. Optionally, click Copy to… to copy the event parameters to other devices.
7. Click Save to save the settings.
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Table 4. 21 Linkage Actions for Device Exception

Linkage Actions Descriptions
Enable the alarm output function. Select the alarm output port and the
Alarm Output external device connected to the port can be controlled.
Note: Alarm Output is not available for Device Offline exception.
Audible Warning The client software gives an audible warning when alarm is triggered.
Email Linkage Send an email notification of the alarm information to one or more receivers.

4.22 Viewing Alarm and Event Information

The information of recent alarms and events can be displayed. Click the icon in Alarms and
Events Toolbar to show the Alarms and Events panel. Or click to display the Alarm Event interface.
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Note: Before you can receive the alarm information from the device, you need to click Tool->Device
Arming Control and arm the device by checking the corresponding checkbox.

On the Alarms and Events panel, the following toolbar buttons are available:
Clear Info Clear the information of alarms and events displayed on the list.
Enable/Disable Alarm
Click to enable/disable image pop-up when alarms occur.
Triggered Pop-up Image
Enable/Disable Audio Click to enable/disable the audio warning for the alarm.
Auto Hide/Lock Click to hide automatically/lock the Alarms and Events panel.
Maximize Maximize the Alarms and Events panel in a new tab page.
Show/Hide Click to show/hide the Alarms and Events panel.

Viewing Alarms Information

Different alarm types can be displayed on the panel: Motion Detection, Video/Audio Exception,
Alarm Input, Device Exception, VCA Alarm and Other Alarm. You can check the checkbox to enable
the displaying of that type alarm.
Before you start:
To display the alarms, the event parameters need to be configured.
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Steps:
1. Click the Alarm tab.
2. Check the checkboxes of different alarm types.
3. When an alarm occurs, the icon twinkles to call attention. The alarm information, including
the time, source, details and content will be displayed.
4. Click to get a live view of the alarm triggered camera.
 If the storage server is added to the client software and the storage schedule is configured,
the Alarm Information interface popped up will be as follows:

The instant playback that is 30s before the alarm (if available) will start in the left window
before playing the live video. In the right window, the alarm picture displays. You can click
Prev Page or Next Page button to view the next alarm information.
Note: The Picture Storage should be checked for storing the alarm pictures of the camera
on the storage server. You can click Configure to set the parameters. For details, please
refer to Chapter 3.1.2 Storing on Storage Device.
 If no storage server is added to the client, or the storage schedule is not configured, the
Alarm Information interface popped up will be as follows:

The instant playback that is 30s before the alarm (if available) will start before playing the
live video. You can click Prev Page or Next Page button to view the next alarm information.
5. Click to send an email notification of the alarm to one or more receivers if the email
settings are properly configured (Section 14.2.6 Email Settings).
Click under the Note column to input the description for the alarm.
6. To clear the alarm information, click the icon , or right-click on an alarm log and then click
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Clear.

Viewing Events Information

Purpose:
The abnormal events of the client software, such as the live view failure, device disconnection, can
also be displayed.
Steps:
1. Click the Event tab.
The event information, including the time and detailed description will be displayed.
2. To clear the event information, click the icon , or right-click on the event log and then click
Clear.
User Manual of iVMS-4200
 User Manual of iVMS-4200

Chapter 5 VCA Devices Management

Purpose:
The VCA (Video Content Analysis) devices can be added to the client for VCA configuration, including
VCA resource allocation, rule settings, VQD (Video Quality Diagnostics), etc.

Allocating VCA Resource

Before you start: You should add the VCA device to the software. Please refer to Chapter 2.2 Adding
the Device for adding the VCA device as Encoding Device.
Purpose: Before you can set the VCA configuration for the added device, you need to configure the
VCA resource of the device which means to enable the VCA function of the corresponding cameras.
Option 1
Steps:
1. In the Device Management Configuration interface, select Server tab.
2. Click to select the VCA device and click VCA Allocation to activate the VCA Resource Allocation
window.
In the Resource Information area, you can view the VCA type and VCA resource usage of the
device.
Example: In the figure shown below, the VCA type of the device is Behavior Analysis and a
camera is available for configuring VCA settings. And the camera has been enabled with VCA
function.

3. In the VCA Resource Allocation panel, check checkbox to enable the VCA function of the
camera. Or you can uncheck checkbox to disable the VCA function.
4. Click Done to save the settings and click to exit.
Option 2
Steps:
1. In the Device Management Configuration interface, select Group tab.
Note: Before you can set the VCA configuration for the device, you should configure the group
settings for it. For details, please refer to Chapter 2.3 Group Management.
2. Select a camera of the VCA device for configuration and click VCA Config to enter the VCA
Configuration interface. If no camera of the device has been configured with VCA function, the
following window pops up.
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Note: If the camera has been configured with VCA function, the VCA information page displays.

3. In the VCA Resource Allocation panel, check checkbox to enable the VCA function of the
camera. Or you can uncheck checkbox to disable the VCA function.
4. Click Done to save the settings and you will enter the VCA information page.

Configuring VCA Settings

After allocating the VCA resource, you can configure the VCA settings for the camera.
Steps:
1. In the Device Management Configuration interface, select Group tab.
Note: Before you can set the VCA configuration for the device, you should configure the group
settings for it. For details, please refer to Chapter 2.3 Group Management.
2. Select a camera of the VCA device for configuration and click VCA Config to enter the VCA
Configuration interface.
Note: The interface varies according to different VCA devices.
The corresponding parameters and related configuration steps are shown on the Instruction panel.
You can set the VCA configuration for the camera according to the provided instruction.
Click Enable Wizard and the wizard will guide you to set the quick VCA configuration for the camera.
User Manual of iVMS-4200
 User Manual of iVMS-4200

Chapter 6 Forwarding Video Stream

through Stream Media Server
Purpose:
There is always a limit of the device remote access number. When there are many users wanting to
get remote access to the device to get the live view, you can add the stream media server and get
the video data stream from the stream media server, thus to lower the load of the device.

6.1 Adding the Stream Media Server

Before you start:
The stream media server application software needs to be installed. For details about the installation
of stream media server, please contact our technical support.
Steps:

1. Click the shortcut icon on the desktop to run the stream media server.

Notes:
 You can also forward the video through the stream media server installed on other PC.
 If the stream media server port (value: 554) is occupied by other service, a dialog box will
pop up. You should change the port No. to other value to ensure the proper running of the
stream media server.
2. Open the Device Management page and click the Server tab.
3. Click Add New Device Type, select Stream Media Server and click OK.
4. Click Stream Media Server on the list and then click Add Device.
You can add the stream media server in the following two ways:
 Adding Stream Media Server by IP Address
Perform the following steps to add the stream media server:
1) Select IP Address as the adding mode.
2) Input the nickname and IP address of the stream media server. The default port value
is 554.
3) Click Add to add the stream media server to the client software.

 Adding Stream Media Server by IP Segment

Perform the following steps to add the stream media server by IP segment:
1) Select IP Segment as the adding mode.
2) Input the start IP and end IP. The default port value is 554.
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3) Click Add to add the stream media server to the client software. The steam media
server of which the IP address is between the start IP and end IP will be added to the
client.

Note: For one client, up to 16 stream media servers can be added.

6.2 Adding Cameras to Stream Media Server

to Forward Video Stream
Purpose:
To get the video stream of a camera via stream media server, you need to connect the camera to the
stream media server.
Steps:
1. Select the stream media server from the list.
2. Click Configure to enter the Stream Media Server Settings interface.
3. Select the cameras of which the video stream is to be forwarded via the stream media server.
4. Click OK to save the new settings.
5. Go the Main View page and start the live view of the cameras again. You can check the channel
number of the video stream forwarded through or sent from the stream media server.
Notes:
 For one stream media server, up to 64 channels of video stream can be forwarded through it
and up to 200 channels of video stream can be sent to clients from it.
 If the camera is offline, the client can still get the live video via the stream media server.
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Chapter 7 Log Management

Purpose:
The log files of the client software are stored on the local PC and can be searched for checking. 2
types of log files are provided: client logs and server logs. The client logs refer to the log files of the
client and are stored on the local PC; the server logs refer to the log files of the connected devices
and are stored on the local device.

Click the icon on the control panel to open the Log Search page.

Searching Log Files

Steps:
1. Open the Log Search page.
2. Select the log type. If Server Logs is selected, then click to specify the device for search.
3. Click the icon to specify the start time and end time.
4. Click Search. The log files between the start time and end time will be displayed on the list.
You can check the operation time, type and other information of the logs.
Note: Please narrow the time range or filter the log type for search if there are too many log files.
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Filtering Log Files

Purpose:
After searched out successfully, the log files can be filtered by the keyword or condition, and thus
you can find the logs as you want.
Steps:
1. Click Log Filter or the icon on the Log Search page to expand the Log Filter panel.
2. Select Filter by Keyword, and then input keyword for filtering in the text field.
Or select Filter by Condition, and then specify log type in the drop-down list.
3. Optionally, you can click More… to filter the log files more accurately.
4. Click Filter to start filtering. You can click Clear Filter the cancel the filtering.

Backing up Log Files

Purpose:
The log files, including the client logs and server logs, can be exported for backup.
Steps:
1. Set the condition and search the log file.
2. Click Backup Log to open the Backup Log dialog box.
3. Click the icon , select a local saving path and set a name for the file.
4. Click Backup to export the selected log file for backup.
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You can click FileOpen Log File to check the information of the backup log files on local PC.

Exporting Picture
Purpose:
The alarm pictures, which are stored in the storage server, can be exported to the local PC.
Steps:
1. Select the alarm pictures.
2. Click Export Picture to open the Export Picture dialog box.
3. Click the icon , select a local saving path and set a name for the file.
4. Click Export to export the selected pictures.
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Chapter 8 Account Management and

System Configuration

8.1 Account Management

Purpose:
Multiple user accounts can be added to the client software, and you are allowed to assign different
permissions for different users if needed.

Click the icon on the control panel,

or click Tool->Account Management to open the Account Management page.

Note: The user account you registered to log into the software is set as the super user.

Adding the User

Steps:
1. Open the Account Management page.
2. Click Add User to open the Add User dialog box.
3. Select the user type from the drop-down list. 2 types of user accounts are selectable:
Administrator: The administrator account has all permissions by default, and can modify the
passwords and permissions of all operators and its own account.
Operator: The operator account has no permission by default and you can assign the
permissions manually. An operator can only modify the password of its own account.
4. Input the user name, password and confirm password as desired. The software will judge
password strength automatically, and we highly recommend you to use a strong password to
ensure your data security.
5. Check the checkboxes to assign the permissions for the created user. Optionally, you can select a
user in the Copy from drop-down list, to copy the permissions of the selected user.
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6. Optionally, you can click Default Permission to restore the default permissions of this user.
7. Click Save to save the settings.

 A user name cannot contain any of the following characters: / \ : * ? “ < > |. And the length
of the password cannot be less than 6 characters.
 For your privacy, we strongly recommend changing the password to something of your own
choosing (using a minimum of 8 characters, including upper case letters, lower case letters,
numbers, and special characters) in order to increase the security of your product.
 Proper configuration of all passwords and other security settings is the responsibility of the
installer and/or end-user.
Note: Up to 50 user accounts can be added for the client software.

Managing the User

Purpose:
After created successfully, the user account is added to the user list on the Account Management
page. You can edit or delete the information of the user accounts.
To edit the information of the user, select the user from the list, and click Edit User.
To delete the information of the user, select the user from the list, and click Delete User.
For super and administrator user, you can click Copy to to copy the permissions to other user(s).
Note: The super user cannot be deleted and only the password of the super user can be edited.

8.2 System Configuration

Purpose:
The general parameters, file saving paths, keyboard and joystick shortcuts, alarm sounds, and email
settings can be configured.

Click the icon on the control panel,

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or click Tool->System Configuration to open the System Configuration page.

Note: You can click Default Value to restore the defaults of all the system configurations.

8.2.1 General Settings

Purpose:
The frequently-used parameters, including the log expired time, view scale, etc., can be set.
Steps:
1. Open the System Configuration page.
2. Click the General tab to enter the General Settings interface.
3. Configure the general parameters. For details, see Table 8.1 General Parameters.
4. Click Save to save the settings.
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Table 8. 1 General Parameters

Parameters Descriptions
Log Expiry Date The time for keeping the log files, once exceeded, the files will be deleted.
Network Performance The current network conditions. It can be set as Normal, Better or Best.
Picture Format Set the file format for the captured pictures during live view or playback.
Select Maximize or Full Screen as the maximum mode. For selecting
Maximum Mode Maximize, the software will be maximized and the taskbar will display. For
selecting Full Screen, the software will be displayed in full-screen mode.
Merge Downloaded San set the maximum size of merged video file for downloading the video
Video Files file by date.
Search Video Files Set to search the video files stored in the local device, in the storage
Stored in server, or both in the storage server and local device for playback.
Pre-play for Set the pre-play time for event playback. By default, it is 30s.
Enable Screen Toolbar
Show the toolbar on each display window in live view or playback.
Display
Enable Auto-login Log into the client software automatically.
Prioritize Playback of
Play back the video files recorded on the storage server preferentially.
Video Files on Storage
Otherwise, play back the video files recorded on the local device.
Server
Resume Live View
Resume the latest live view status after you log into the client again.
Status
Disconnect Background In multiple-window division mode, double-click a live video to display it in
Videos in Single Live 1-window division mode, and the other live videos will be stopped for
View saving the resource.
Pop up Security Prompt
If the default password of the added device has not been changed, the
When Using Default
prompt will pop up for notification.
Password
Enable to use the mouse wheel for zoom in or out of the video in PTZ
mode, or for zoom in or restoring of the video in digital zoom mode. In this
Enable Wheel for Zoom
way, you can directly zoom in or out (or restore) the live video by scrolling
the mouse.
Skip Unconcerned
Enable to skip the unconcerned video during VCA playback and the
Video during VCA
unconcerned video won’t be played during VCA playback.
Playback
Pop Up Alarm Image for Enable the alarm image popping up when the client is minimized if the
Minimized Client When Alarm Triggered Pop-up Image function is enabled.
Alarm Triggered Pop-up For enabling the Alarm Triggered Pop-up Image, refer to Chapter 4 Event
Image Enabled Management.
Pop Up Error Message Set whether the client prompts the error message if the email is not
When Email Settings configured.
Are Empty For setting the email, refer to Chapter 8.2.6 Email Settings.
Auto Time Adjustment Adjust the time automatically at a specified time point.
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8.2.2 Image Settings

Purpose:
The image parameters of the software can be configured, such as view scale, play performance, etc.
Steps:
1. Open the System Configuration page.
2. Click the Image tab to enter the Image Settings interface.
3. Configure the image parameters. For details, see Table 8.2 Image Parameters.
4. Click Save to save the settings.

Table 8. 2 Image Parameters

Parameters Descriptions
The view scale of the video in live view or playback. It can be set as Full
View Scale
Screen, 4:3, 16:9 or Original Resolution.
The play performance of the live video. It can be set as Shortest Delay or
Play Performance
Self-adaptive.
Auto-change Stream Change the video stream (main stream or sub-stream) automatically in live
Type view according to the size of the display window.
Set to enable decoding by hardware for live view and playback. Hardware
Hardware Decoding
Decoding can provide better decoding performance and lower CPU usage
Preferred
when playing the HD videos during live view or playback.
Enable Highlight Mark the detected objects with green rectangles in live view and playback.
Display Transaction
Display the transaction information in the live view.
Information
VCA Rule Display the VCA rule in the live view.

8.2.3 File Saving Path Settings

Purpose:
The video files from manual recording, the captured pictures and the system configuration files are
stored on the local PC. The saving paths of these files can be set.
Steps:
1. Open the System Configuration page.
2. Click the File tab to enter the File Saving Path Settings interface.
3. Click the icon and select a local path for the files.
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4. Click Save to save the settings.

8.2.4 Keyboard and Joystick Shortcuts Settings

Purpose:
The keyboard can be connected to the client and be used to control the PTZ cameras. You can set the
shortcuts for keyboard and joystick to get quick and convenient access to the commonly used
actions.
Steps:
1. For keyboard: Select the COM port from the drop-down list if the keyboard is connected to the
PC installed with the client.
2. For keyboard and joystick:
1) Select a certain function from the list.
2) Double-click the item field under the PC Keyboard, USB Joystick or USB Keyboard column.
3) Select the compound keys operation or number from the drop-down list to set it as the
shortcuts for the function of the keyboard or USB joystick.
3. Click Save to save the settings.
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8.2.5 Alarm Sound Settings

Purpose:
When the alarm, such as motion detection alarm, video exception alarm, etc., is triggered, the client
can be set to give an audible warning and the sound of the audible warning can be configured.
Steps:
1. Open the System Configuration page.
2. Click the Alarm Sound tab to enter the Alarm Sound Settings interface.
3. Click the icon and select the audio files from the local path for different alarms.
4. Optionally, you can click the icon for a testing of the audio file.
5. Click Save to save the settings.
Note: The format of the audio file can only be *wav.

8.2.6 Email Settings

Purpose:
An email notification can be sent when a system alarm occurs. To send the email to some specified
receivers, the settings of the email need to be configured before proceeding.
Steps:
1. Open the System Configuration page.
2. Click the Email tab to enter the Email Settings interface.
3. Input the required information.
Server Authentication (Optional): If your email server requires authentication, check this
checkbox to use authentication to log into the server and enter the login user name and
password of your email account.
SMTP Server: Input the SMTP Server address.
Port: Input the communication port of email service. The port is 25 by default.
User Name: Input the user name of the sender email address if Server Authentication is
checked.
Password: Input the password of the sender Email address if Server Authentication is checked.
Sender Address: Input the email address of the sender.
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Receiver 1 to 3: Input the email address of the receiver. Up to 3 receivers can be set.
4. Optionally, you can check the checkbox Enable SSL to increase the security of email sending.
5. Optionally, you can click Send Test Email to send an email to the receiver for test.
6. Click Save to save the settings.

Chapter 9 Statistics
Purpose:
In Statistics, it provides eight modules for data statistics via the software: Heat Map, People Counting,
Counting, Road Traffic, Face Retrieval, License Plate Retrieval, Behavior Analysis, and Face Capture.

Click the icon on the control panel to open the Edit Function page to select the statistics
functions.
Check the modules checkboxes and click OK to list the selected modules on the control panel.

The Heat Map module provides the display of the heat map statistics.

The People Counting module provides the display of the people counting statistics.

The Counting module provides the display of the counting statistics.

The Road Traffic module provides the display of the road traffic data.
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Face Retrieval module provides the query of the picture of face.

License Plate Retrieval module provides the query of the license plate number.

Behavior Analysis module provides the query of behavior analysis.

Face Capture module provides the data search and statistics for captured faces pictures.

9.1 Heat Map

Purpose:
Heat map is a graphical representation of data represented by colors or the heat map data can be
displayed in line chart. The heat map function of the camera usually be used to analyze the visit
times and dwell time of customers in a configured area.
Before you start:
Please add a heat map network camera to the software and properly configure the corresponding
area. The added camera should have been configured with heat map rule.
Note: The heat map network camera should be added to the software as Encoding Device, please
refer to Chapter 2.2 Adding the Device for detailed configuration. For configuring heat map rule,
please refer to the User Manual of the heat map network camera.

Click the icon on the control panel to open the Heat Map page.

Steps:
1. Open the Heat Map page.
2. Click to select a heat map camera in the area panel.
3. Select the report type as needed and set the start time.
4. Click Generate Heat Map and the heat map of the camera displays. You can click or to
display the statistics in line chart or picture mode.
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In picture mode, the red color block (255, 0, 0) indicates the most welcome area, and blue color
block (0, 0, 255) indicates the less-popular area.
5. (Optional) Click to save the detailed data of heat map to your PC.
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9.2 People Counting Statistics

Purpose:
You can check the people counting statistics of the added people counting device and the statistics
can be displayed in line chart or histogram. The detailed data can be exported for local storage.
Before you start:
Please add a people counting device to the software and properly configure the corresponding area.
The added device should have been configured with people counting rule.
Note: The people counting device should be added to the software as Encoding Device, please refer
to Chapter 2.2 Adding the Device for detailed configuration. For configuring people counting rule,
please refer to the User Manual of the people counting device.

Click the icon on the control panel to open the People Counting page.

Steps:
1. Open the People Counting page.
2. Select the report type as needed and set the time.
1) Select daily report, weekly report, monthly report or annual report as the time type for
the report.
2) Select One Camera in Multi-period or One Camera in One Period as the statistics type.
 One Camera in Multi-period: One camera can be selected for generating the
statistics for it of the two time periods.
 One Camera in One Period: One camera can be selected for generating the statistics
for it of one time period.
3) Select Enter, Exit, or Enter and Exit as the data type.
 Enter: The people entered will be counted.
 Exit: The people exited will be counted.
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 Enter and Exit: Both people entered and exited will be counted.
4) Set the time period(s).
3. Select the camera for generating the report.
4. Click Search and the statistics displays on the right panel. The detailed data for each hour, day
or month will be also displayed.
By default, the statistics are shown in histogram form. You can switch it to line chart by clicking
the .
5. (Optional) Click to save the detailed data of people counting to your PC.

9.3 Counting Statistics

Purpose:
You can check the counting statistics of the added counting device and the statistics can be displayed
in line chart or histogram. The detailed data can be exported for local storage.
Before you start:
Please add a counting device to the software and properly configure the corresponding area. The
added device should have been configured with counting settings.
Note: The counting device should be added to the software as Encoding Device, please refer to
Chapter 2.2 Adding the Device for detailed configuration. For configuring counting settings, please
refer to the User Manual of the counting device.

Click the icon on the control panel to open the Counting page.
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Steps:
1. Open the Counting page.
2. Select the report type as needed and set the time.
1) Select daily report, weekly report, monthly report or annual report as the time type for
the report.
2) Select One Camera in Multi-period or One Camera in One Period as the statistics type.
 One Camera in Multi-period: One camera can be selected for generating the
statistics for it of the two time periods.
 One Camera in One Period: One camera can be selected for generating the statistics
for it of one time period.
3) Select Enter, Exit, or Enter and Exit as the data type.
 Enter: The people entered will be counted.
 Exit: The people exited will be counted.
 Enter and Exit: Both people entered and exited will be counted.
4) Set the time period(s).
3. Select the camera for generating the report.
4. Click Search and the statistics displays on the right panel. The detailed data for each hour, day
or month will be also displayed.
By default, the statistics are shown in histogram form. You can switch it to line chart by clicking
the .
5. (Optional) Click to save the detailed data of counting to your PC.
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9.4 Road Traffic

Purpose:
If you add road traffic monitoring device, the captured pictures of the detected vehicle or license
plate can be searched and checked. Three types are available for searching the corresponding
pictures.
 Vehicle Detection: The passed vehicle can be detected and the picture of its license plate can
be captured; besides, the vehicle color, vehicle logo and other information can be recognized
automatically.
 Mixed-traffic Detection: The pedestrian, motor vehicle and non-motor vehicle can be detected,
and the picture of the object (for pedestrian/non-motor vehicle/motor vehicle without license
plate) or license plate (for motor vehicle with license plate) can be searched.
 Traffic Violations: The captured pictures of the vehicle that violates the traffic rules (such as
illegal parking and congestion) can be checked.
Before you start:
1. Please add a road traffic monitoring device to the software and properly configure the
corresponding area. The added device should have been configured with corresponding
settings for capturing pictures.
2. For Traffic Violations, the Storage Server should be added to software and you must configure
the Storage Server for the device and check the checkbox of Picture Storage and Additional
Information Storage. For details, please refer to Chapter 3.1.2 Storing on Storage Device.
3. For Vehicle Detection and Mixed-traffic Detection, if no storage server is configured, the
software will search the related pictures from the storage device of the local device.
Note: The road traffic monitoring device should be added to the software as Encoding Device, please
refer to Chapter 2.2 Adding the Device for detailed configuration. For configuring capture settings,
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please refer to the User Manual of the device.

Click the icon on the control panel to open the Road Traffic page.

Steps:
1. Open the Road Traffic page.
2. Click to select a road traffic monitoring camera in the camera panel.
3. Set the search condition for finding the related pictures.
Type: Select the query type and the pictures triggered by the event type can be found.
Plate No.: Input the license plate number for searching the pictures.
Start Time/End Time: Click to set the start time and end time.
4. Click Search and the found picture items will list.

5. Click to view the captured pictures and the related information. You can check the
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checkbox of Select Current Picture or Select All and click Download to save the pictures to your
PC.

6. (Optional) Check the checkbox(es) to select the picture items and click Export Picture to save
the pictures to your PC.

9.5 Face Retrieval

Purpose:
When the connected device (NVR or HDVR) supports face search, you can search the related picture
and play the picture related video file.
Before you start:
Please add the device to the software and properly configure the corresponding settings. For
detailed settings, please refer to the User Manual of the device.
Note: The device should be added to the software as Encoding Device, please refer to Chapter 2.2
Adding the Device for detailed configuration.

Click the icon on the control panel to open the Face Retrieval page.
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Steps:
1. Open the Face Retrieval page.
2. Click to select a device in the camera panel.
Note: This function should be supported by the connected device (NVR or HDVR).
3. Set the corresponding search condition.
 (Optional) You can check the checkbox of By Picture, click Select Picture to upload the
pictures from your PC and click to select a detected face from uploaded picture for
matching the captured face pictures.
 Set the similarity level.
Example: If you set the similarity as 40, the captured pictures have no less than 40%
similarity with the uploaded face picture will list.
 Click to set the start time and end time for searching the captured face pictures or
video files.
4. Click Search to start searching. The search results of the pictures are displayed in list.
5. You can click on a picture from the list to check the detailed information.
You can click to show the large picture, and click to restore.
6. To save the pictures to your PC:
1) Click Export Picture and check the checkboxes to select the pictures to export. You can
also click Select All to choose all the searched pictures.
2) Click Export, and select a local saving path for the pictures.
3) Click Back to leave the picture export mode.
7. Click to play the picture’s related video file in the view window on the bottom right.
You can click to show the large video, and click to restore.
You can click to adjust the play speed of the playback, click to play back the video files
frame by frame, click to enable the audio, double-click the playback window to maximize
the window.
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9.6 License Plate Retrieval

Purpose:
When the connected device (NVR or HDVR) supports license plate search, you can search the related
picture and play the picture related video file.
Before you start:
Please add the device to the software and properly configure the corresponding settings. For
detailed settings, please refer to the User Manual of the device.
Note: The device should be added to the software as Encoding Device, please refer to Chapter 2.2
Adding the Device for detailed configuration.

Click the icon on the control panel to open the License Plate Retrieval page.

Steps:
1. Open the License Plate Retrieval page.
2. Click to select a device in the camera panel.
Note: This function should be supported by the connected device (NVR or HDVR).
3. Set the corresponding search condition.
 (Optional) Input the license plate number in the field for search.
 Click to set the start time and end time for searching the matched license plate
pictures.
4. Click Search to start searching. The search results of the pictures are displayed in list.
5. You can click on a picture from the list to check the detailed information.
You can click to show the large picture, and click to restore.
6. To save the pictures to your PC:
1) Click Export Picture and check the checkboxes to select the pictures to export. You can
also click Select All to choose all the searched pictures.
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2) Click Export, and select a local saving path for the pictures.
3) Click Back to leave the picture export mode.
7. You can click to play the picture’s related video file in the view window on the bottom right.
You can click to show the large video, and click to restore.
You can click to adjust the play speed of the playback, click to play back the video files
frame by frame, click to enable the audio, double-click the playback window to maximize
the window.

9.7 Behavior Analysis

Purpose:
When the connected device (NVR or HDVR) supports behavior search, you can search the related
picture and play the picture related video file.
Before you start:
Please add the device to the software and properly configure the corresponding settings. For
detailed settings, please refer to the User Manual of the device.
Note: The device should be added to the software as Encoding Device, please refer to Chapter 2.2
Adding the Device for detailed configuration.

Click the icon on the control panel to open the Behavior Analysis page.

Steps:
1. Open the Behavior Analysis page.
2. Click to select a device in the camera panel.
Note: This function should be supported by the connected device (NVR or HDVR).
3. Click to set the start time and end time for searching the matched pictures.
4. Click Search to start searching. The search results of the pictures are displayed in list.
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5. You can click on a picture from the list to check the detailed information.
You can click to show the large picture, and click to restore.
6. To save the pictures to your PC:
1) Click Export Picture and check the checkboxes to select the pictures to export. You can
also click Select All to choose all the searched pictures.
2) Click Export, and select a local saving path for the pictures.
3) Click Back to leave the picture export mode.
7. Click to play the picture’s related video file in the view window on the bottom right.
You can click to show the large video, and click to restore.
You can click to adjust the play speed of the playback, click to play back the video files
frame by frame, click to enable the audio, double-click the playback window to maximize
the window.

9.8 Face Capture

Purpose:
You can check the captured faces statistics of the added face capture device and the statistics can be
displayed in table, line chart, pie chart or histogram. The detailed data can be exported for local
storage.
Before you start:
Please add the face capture device to the software and properly configure the corresponding
settings. For detailed settings, please refer to the User Manual of the device.
Note: The face capture device should be added to the software as Encoding Device, please refer to
Chapter 2.2 Adding the Device for detailed configuration.

Click the icon on the control panel to open the Face Capture page.
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Steps:
1. Open the Face Capture page.
2. Select the report type as needed and set the time.
1) Select daily report, weekly report, monthly report or annual report as the time type for the
report.
2) Select Multi-camera in One Period as the statistics type.
Multi-camera in One Period: Multiple cameras can be selected for generating the statistics
for them of one time period.
3) Select Age, Gender or Number of People as the data type.
4) Set the time period.
3. Select the cameras for generating the report.
4. Click Search and the statistics displays on the right panel. The detailed data for each hour, day
or month will be also displayed.
For Age and Gender statistics, the statistics are shown in pie chart.
For Number of People statistics, the statistics are shown in histogram form by default. You can
switch it to line chart by clicking the .
5. (Optional) Click to save the detailed data of captured face pictures to your PC.
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Troubleshooting

Live View
Problem:
 Failed to get the live view of a certain device.
Possible Reasons:
 Unstable network or the network performance is not good enough.
 The device is offline.
 Too many accesses to the remote device cause the load of the device too high.
 The current user has no permission for live view.
 The version of the client software is below the needed version.
Solutions:
 Check network status and disable other not in use process on your PC.
 Check the device network status.
 Restart the device or disable other remote access to the device.
 Log in with the admin user and try again.
 Download the client software of the latest version.

Recording
Problem:
 Local recording and remote recording are confused.
Solutions:
 The local recording in this manual refers to the recording which stores the video files on the
HDDs, SD/SDHC cards of the local device.
 The remote recording refers to the recording action commanded by the client on the remote
device side.

Playback
Problem:
 Failed to download the video files or the downloading speed is too slow.
Possible Reasons:
 Unstable network or the network performance is not good enough.
 The NIC type is not compatible.
 Too many accesses to the remote device
 The current user has no permission for playback.
 The version of the client software is below the needed version.
Solutions:
 Check network status and disable other not in use process on your PC.
 Directly connect the PC running the client to device to check the compatibility of the NIC card.
 Restart the device or disable other remote access to the device.
 Log in with the admin user and try again.
 Download the client software of the latest version.