This document is an accidental damage insurance certificate that provides coverage for 12 months. It covers accidental damage, robbery, and burglary of the purchased device. The insured is entitled to a maximum of 2 repair claims or 1 replacement claim per year. In the event of an accidental damage claim, the insured must contact the assistance company within 3 days by phone or email to file a claim. The insured must provide the original purchase receipt and insurance certificate to receive repair or replacement services. The certificate details complaint procedures and refers to the insurer and assistance company websites for full terms and conditions.
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Insurance
This document is an accidental damage insurance certificate that provides coverage for 12 months. It covers accidental damage, robbery, and burglary of the purchased device. The insured is entitled to a maximum of 2 repair claims or 1 replacement claim per year. In the event of an accidental damage claim, the insured must contact the assistance company within 3 days by phone or email to file a claim. The insured must provide the original purchase receipt and insurance certificate to receive repair or replacement services. The certificate details complaint procedures and refers to the insurer and assistance company websites for full terms and conditions.
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ACCIDENTAL DAMAGE INSURANCE CERTIFICATE
CERTIFICATE NUMBER [SHUBHAM]
PURCHASED DEVICE DETAILS
DEVICE TYPE: Item Name DEVICE BRAND: Item Name PURCHASED DATE: Receipt Date DEVICE IMEI/Serial Number: serial number INVOICE NO: Receipt Number
INSURANCE CERTIFICATE DETAILS
BENEFICIARY NAME: Transation comments ISSUE DATE: Receipt Date COVERAGE: Accidental Damage, Robbery and Burglary Insurance INSURANCE PREMIUM: As Agreed DURATION: 12 months EXCESS PER CLAIM: QAR 99 IMPORTANT: The Accidental Damage cover shall come into effect from the Certificate issue date and shall continue for a period of 12 months during that period the insured is entitled to a maximum of 2 claims for repair of an insured device or 1 replacement claim.
The Insured person must contact the GULF ASSIST B.S.C (Assistance Company) within a maximum period of (3) three working days in case of Accidental Damage claim by telephone or email as given below: Telephone: XXXXXXXXXX Email: TECHDEP@mapfre.com
You must provide the original purchase invoice along with this original certificate of insurance to the Assistance Company/ Repairer.
IMPORTANT INFORMATION For complaints The Beneficiary shall refer the Complaint to:
Starlink Call Centre if the complaint relates to the repair service that the Beneficiary received or relates to the scope of coverage. Call center number: Email ID:
If the Beneficiary is not satisfied with the response from Starlink, He/She may refer the complaint to Seib. All Parties shall ensure that complaints are handled in a timely and appropriate manner. Seib considers customer satisfaction as a major part of its mission. Accordingly, in case you are still dissatisfied with the complaint resolution and still have any concerns or issues, you may write to Seib at complaints@seibinsurance.com
For more information:
Please visit any of the following websites for the full terms and conditions applicable on this insurance cover: www.seibinsurance.com xxxxxxxx www.starlink.comxxxxxxxxxxxxxx
DISCLAIMER The Insured Person unconditionally and irrevocably agrees that obligations under this Policy being the sole responsibility of the Assistance Company and Insurer. Any dispute that may arise out of this Insurance Certificate shall be directed to the Assistance Company as well as any demand from the Insured Person claiming the benefit of this Insurance Certificate
AUTHORIZED SIGNATORY AND STAMP
Seib Insurance and Reinsurance Company LLC is a national Qatari company licensed by the Qatar Financial Centre Regulatory Authority under QFC license number 00114 dated October 21st 2009. We are located at Airport Road, Sheikh Jabor Bin Youssef Al Thani Building, Ground Floor, P.O. Box: 10973 Doha, Qatar. Tel: +97444026888 Fax: +97444026800 Email: info@seibinsurnace.com www.seibinsurance.com