DIGITAL ADVERTISING –
BUYING MODELS
Lets get the basics right
What goes into the digital plan
   Target Group
   Touch points
    Communication
    Reach,
   targeting
                                  Budget
   Call to action
                    Media Plan
BUYING MODELS
Planning for Web 1.0
                              Where?                   How?
                            Mass portals,        Buy impressions
        Reach                                        on CPM
                            ad networks
                          Specialty portals/     Buy impressions
    Niche interest                             on CPM, sponsorships
                              sections
    Be there when           Presence on             SEO, SEM
user is looking for you    Search engines
                            Mass portals,            CPC, CPL
 Leads / Acquisitions     Ad networks, SEM
Buying terminology
•  CPM : Cost per 1000 impressions
•  CPC : Cost per click
•  CPL : Cost per Lead
•  CPA : Cost per action / acquisition
•  CPV : Cost per view (usually counted at 30 secs
 for a video view)
Basic formulae
When buying impressions,
Cost = (impressions / 1000) x CPM
When calculating performance of impressions
CTR = (clicks / impressions) x 100
  What would you do for these briefs?
           (1) Gelusil                         (2) IPru Mutual Funds
•  TG: 25+, urban, SEC A, B
                                           •  TG: 25+ Male Sec AB
•  Brand Tagline : Gelusil ke saath,
                                           •  Campaign Objective: Branding
 Zindagi ka swaad                           & Visibility (Corporate)
•  Brand Objective: Taking the
                                           •  Campaign Duration: 1 month
   lifestyle platform, to inform users
   that they do not have to make any
   excuses to miss social occassions/      •  The proposed online campaign
   activities / enjoy their current         will run simultaneously with the
   lifestyles. Gelusil takes care of all    offline campaign, both of which
   their fears of acidity and linked        are expected to roll out this
   problems, so they can go ahead           month.
   and enjoy their lives.
•  Gelusil thus wants to move from a
   "medicine" platform to being an
   "enabler of happiness"
•  Duration : 2 - 3 months
Buying Models
                Allows planner to
                                           Measured in terms of
    CPM         select best performing
                                           Clicks, CTR
                sites and placements
                Cannot select section
                                           Measured in terms of
                or placement.
    CPC                                    actual deliveries and
                Auto-runs based on
                                           cost efficiency
                inventory availability
                                           Measured in terms of
                Suited for transaction /
 CPL / CPA                                 sign-ups achieved,
                sign-up based campaigns
                                           cost efficiency
                                           However usually still
                Long-term branding
Sponsorships                               measured in terms of
                initiatives
                                           Clicks, CTR
LETS TRY A FEW
EXAMPLES
What all should a plan include?
•  Site
•  Section
•  Placement on the page
•  Ad size
•  Impressions
•  Rate
•  Cost
So what does a plan generally look like?
Ad sizes are measured in width x height
                                    728x90
                                     pixels
                                    300x250
                                     pixels
Large format ads
Expandable ads
Skinning
Text ads
 Video ads
Note: Not actual page appearance. Background has been dimmed to highlight the ad.
Different sizes, different placements
                              Ad units are called
                                differently by
                                different sites
Another example
A CASE STUDY
Campaign objective
   Launch Brand A’s cricket special
   microsite by building relevance to
   the serious cricket lovers
LAUNCH PHASE - IPL
Duration : 5 weeks
Plan Rationale
                                       Relevance
  Visibility & Impact                                            Bing bang
  Yahoo Home page               Cricinfo tab
                                                                sponsorship
  •  Launch, pre-finals         •  blog + inventory on very
     burst to grab eyeballs        popular cricket site       IPLT20.com
     and drive traffic                                        •  Home page logo
                                Cricbuzz                         presence + inventory
                                                                 to drive traffic on
  Rediff, Indiatimes            •  Inventory + home page         much advertised
                                   on 5th most popular           official site
  •  Pre-finals burst to           Cricket site
     ride on IPL wave and
     drive traffic              Zapak Cricket
                                •  Home page presence on
                                   niche cricket site
                       Hygiene : Search On Google, Yahoo
                       + Contextual Network (Google, Yahoo)
The Display Plan
Overall Performance of the plan
Share of imps vs. spends
                                  Fixed logo presence on the
                                  iplt20.com home page ensured a
                                  huge number of impressions
                                  (visibility!) delivered.
                                  However as imps delivered on
                                  fixed properties on cricbuzz &
                                  cricinfo are not available, the
                                  number for iplt20.com may look
                                  inflated in comparison
   Lion’s share of the money
   went to iplt10.com (even
   factoring final discount
   negotiated)
   Comparing share of spends
   vs. share of visibility, all
   sites have delivered
   appropriately
Share of imps vs. clicks
  Yahoo, Zapak Cricket and
  Indiatimes had home page
  high impact innovations,
  chosen to attract high click
  throughs and hence have
  had a higher share of clicks.
Cost efficiency of sites – effective CPC
   Due to low CTR on logos (discounting high visibility),
   iplt20.com was extremely expensive as was the Rediff
   home page property
The litmus test… CTR
                                                        Overall	
  Avg=0.61%	
  
•  High CTR (clicks / imps x 100) generally indicates the response rate
   towards a creative as well as the property.
•  Healthy campaign CTR of 0.6% was attained due to high home page
   CTR’s
•  Home page properties delivered higher than average (by site) CTR – over
   2% per full day innovation
Learning & Issues from Display (banners)
 Learnings
 •  Media : Combining high impact home page + sustenance
    banners allows visibility, impact and steady sustenance
    traffic
 Issues
 •  Media : Rediff home page property performed way below
    expectations and a make good of an additional 6000
    clicks is still pending from them
PHASE II - T20 WORLD
CUP
3 weeks later
Duration : 3 weeks
The Objective
  Sustain traffic to Brand A’s cricket
  special website irrespective of
  India’s performance in the
  tournament
The Plan
Given the success of the IPL campaign, and the dependence on India’s
success for prolonged interest in the World Cup, we continued with the
top cricket sites in the country
The Yahoo Cricket story
 •      Rationale for presence on Yahoo! Cricket was two-
        fold
      •  It’s Yahoo leading sports site as per Comscore data
      •  It is the official site for all ICC events
 •    Deal included fixed logo presence, exclusive banner
      space on the “news” sub-section as well as ROS
      banner inventory
Overall campaign performance
                               •  Cricinfo’s deal
                                  was to cover
                                  T20 (70%
                                  inventory) +
                                  Ind-WI
                                  (30%)
                               •  Yahoo Cricket
                                  sponsorship
                                  over-
                                  delivered by
                                  over 60%
                                  due to ICC
                                  issue
Share of Imps delivered vs. clicks
                                Yahoo! India (the make good)
                                delivered the highest number of
                                impressions and clicks, simply
                                because the value delivered was the
                                highest on the plan
  Interestingly, Cricbuzz has
  delivered very well on both
  impressions (visibility) as
  well as clicks
Share of Imps vs. Spends
  Yahoo’s over-delivery has
  clearly skewed its share of
  pie for impressions vis-à-vis
  spends on the site
Effective CPC
 Cricinfo has proven to be expensive, possibly because of the low
 CTR on the smaller ad units. As a learning, we’re avoiding these
 ad units in all future deals.
Comparing CTR’s
                                                   Avg=0.22%
 Cricbuzz outdid the Goliath’s on the plan, possibly because of the
 home page presence
 The Cricinfo CTR was brought down by the 125x125 as unit that
 performed absymally
Plan Reach
Presence on relevant home pages of the top 2 cricket sites as well
as the top portal has ensured high reach.
Reach / Unique users cannot be added up because of duplication
Learning & Issues
  Issues
 •  Media: Poor performance of smaller ad units on Cricinfo
 •  Creative : Same creative concepts as IPL were tweaked,
    leading to some amount of fatigue on Cricinfo
 Learning
 •  Media: Avoid small sizes on Cricinfo
 •  Creative: Run 2 different concepts during every series in
    rotation to allow optimization on the basis of the better
    performing creative
SEO VS SEM
SEO and SEM are different
      How much do people search?
              Year                    Annual Number of Google Searches           Average Searches Per Day
              2012                               1,873,910,000,000                    5,134,000,000
              2011                               1,722,071,000,000                    4,717,000,000
              2010                               1,324,670,000,000                    3,627,000,000
              2009                                953,700,000,000                     2,610,000,000
              2008                                637,200,000,000                     1,745,000,000
              2007                                438,000,000,000                     1,200,000,000
              2000                                22,000,000,000                        60,000,000
              1998                      3,600,000 *Googles official first year            9,800
Source: Google Official History, Comscore
Your search history tells your story
       Top search engines in India
                                 Over 75% reach
                                  in the internet
                                   audience in
                                       India
Source: Comscore Sept’13
What do Indians search for?
At every stage of your purchase cycle
 Organic vs Paid Search
 Paid
search
results
                           Paid
                          search
                          results
Organic
search
results
Search Engine Optimization
What People Do?
What is SEO ?
                            Search engine optimization
                            (SEO) is a methodology of
                            techniques and tactics used
                            to increase position in the
                            Search Engine Results Page
                            (SERP) of search engines --
                            including Google, Bing,
          7 or 10 results   Yahoo etc.
  What are these Tactics?
  •  Identify keywords
  •  Optimize website
     •  Title tag
     •  Description
  •  Off-page activities
                Avg. monthly
 Search terms
                  searches
{Term 1}            8,100
{term 2}             50
Why does a website Rank?
•    keywords title, meta tags, markups etc.
•    domain name & search volume
•    page loading speed
•    image optimization
•    duplicate content
•    site architecture
•    domain age
•    Wikipedia
•    content
•    internal links
•    Out-bound link structure
•    Page rank
•    types of references
•    DMCA (Digital Millennium Copyright Act) complaints
•    verified social accounts & social signals
•    website discussion & reputation
•    social communities
•    frequency of updates
•    chrome bookmark
•    comments reviews
•    mobile optimized
•    site availability
•    broken links
•    types of traffic
•    bounce rate
Over 200 factors
Search Engine Marketing
How does SEM work?
Pay Per Click model
Real Time Optimization
Targeting
Monitoring and reporting
Mobile and tablet targeting
Keyword based bidding model
Build keyword lists around themes
Build keyword lists around themes
SEM Account Structure
Account : Lending
•  Campaigns : Home Loans, Consumer Durables,
   Personal Loans
 •  Adgroups based on themes :
     •  Generic keywords
     •  Online personal loan keywords
     •  Competitor names
     •  Brand keywords
 •  Ad copies
 •  Daily budget
 •  Negative keywords
•  Willingness to bid high changes for keywords in
 different themes / ad groups
What determines ad position?
Quality Score is a        ü    Bid
variable used             ü  Click Through
by Google, Yahoo!             Rate (CTR)
(called Quality Index),
                          ü  Keyword / ad
and Bing that can
                              relevance
influence both the rank
and cost per click        ü  Landing page
(CPC) of ads.                 quality
                          ü  Geographic
                              targeting
History is built over time
Takeaway
Search is a long term
strategy
SEO ensures people find
your website when looking
for information
SEM ensures tactical
promotions and focus
products get visibility
through the consumer’s
purchase cycle
THANK YOU