Kyle R.
Lerio
CEIT-03-302A
Assignment in Purposive Communication:
Levels of Communication
1. Verbal Communication
- Refers to the use of symbols in the form of spoken words to transmit messages.
Verbal communication is complicated by the fact that language is arbitrary, meaning
that words change over time; ambiguous, meaning that many words lack clear-cut
meanings; and abstract, meaning that words are not the phenomena to which they
refer.
2. Non – Verbal Communication
- Refers to the use of symbols other than words to transmit messages. It includes
gestures, body language, how we utter words, aspects of our environment that
influence meaning and objects such as jewellery, furniture and clothing that send
people messages about ourselves.
3. Intrapersonal Communication
- Also known as self-talk or thinking, and refers to the ways we communicate with
ourselves. We use intrapersonal communication to plan our lives, rehearse scenarios
before we act them out, and tell ourselves what to do or not do. The way we
communicate with ourselves greatly affects our self-esteem.
4. Interpersonal Communication
- It is the communication we have with other people. This type of communication
varies from highly impersonal to extremely personal. The degree to which we
communicate, or fail to communicate, with others influences how our relationships
with them develop, continue or come to an end.
5. Public Communication
- Refers to public speeches that we deliver in front of audiences. Public communication
serves three main purposes: to entertain, to persuade and/or to inform. It is different
from other forms of interaction in that it requires greater levels of planning and
preparation on the part of the speaker and involves less direct interaction.
6. Mass Communication
- Refers to any type of media that is used to communicate with mass audiences.
Examples of mass media include books, television, radios, films, computer
technologies, magazines and newspapers. Although mass communication does
include certain computer technologies, it does not include technologies like email
that are used to communicate one-on-one with someone.
Principles of Communication
Communication is a two-way process of giving and receiving information through any number
of channels. Whether one is speaking informally to a colleague, addressing a conference or
meeting, writing a newsletter article or formal report, the following basic principles apply:
Know your audience.
Know your purpose.
Know your topic.
Anticipate objections.
Present a rounded picture.
Achieve credibility with your audience.
Follow through on what you say.
Communicate a little at a time.
Present information in several ways.
Develop a practical, useful way to get feedback.
Use multiple communication techniques.
Ethical Communication Principle
Advocate truthfulness, accuracy, honesty, and reason as essential to the integrity of
communication.
Endorse freedom of expression, diversity of perspective, and tolerance of dissent to achieve
the informed and responsible decision making fundamental to a civil society.
Strive to understand and respect other communicators before evaluating and responding to
their messages.
Promote access to communication resources and opportunities as necessary to fulfill human
potential and contribute to the well-being of families, communities, and society.
Promote communication climates of caring and mutual understanding that respect the unique
needs and characteristics of individual communicators.
ondemn communication that degrades individuals and humanity through distortion,
intimidation, coercion, and violence, and through the expression of intolerance and hatred.
