Capability Statement Worksheet: Essential Elements
Capability Statement Worksheet: Essential Elements
Worksheet
Essential Elements:
Corporate Contact Info
(Name, address, telephone, fax, e-mail, website, etc.)
________________________________________________________________
________________________________________________________________
________________________________________________________________
Geographical Coverage
________________________________________________________________
□ DUNS: ________________________________________________
□ CAGE: ________________________________________________
□ NAICS: ________________________________________________
□ SIC/PSC/FSC codes:______________________________________
The Summary should a paragraph that tells your reader who you are and what
you do. If you wish, the paragraph can include a brief history of the business.
CAPABILITIES
PO XXXXX Areas of expertise – types of work you can do for your client. Use short sentences or bullet
XXXX, PA 19xxx statements. This should not be a long narrative about your capabilities or areas of
expertise.
Contact: xxxxxxxxxxx
FACILITIES AND EQUIPMENT:
Tel: 215.xxx.2698
FAX: 215.xxx.09xx List all facilities, equipment and resources used to manufacture the products or provide the
service(s). Include unique qualifications, techniques and approaches used to perform work,
including any state-of-the-art equipment or capabilities that are part of your business.
Email: xxxxx@xxxxxxxx.com
EXPERTISE:
NAICS:
541611
A brief summary of your expertise, as well as that of your key personnel/staff, highlighting
541614 their education and technical experience as it relates to your business.
541618
561110
CUSTOMERS:
Cage Code:
Provide a list of at least three or four of your key customers, past or present. Company
xxxxx
names are sufficient.
D&B: LIST CONTACTS
xxxxxxxxxxxxx
SUMMARY
Certifications:
Capability Statement should be no more than 2 pages – remember, keep it simple, but tell
XXXXXXXX is certified in the reader what makes you special and why they should choose to do business with you.
XXXXXXX and XXXXX by the This can be used as a stand-alone document to market your business, or attached to any
XXXXX, and is expert in pertinent literature you may already have, which will complete the story you want to tell
XXXXXX. about your business. This along with a simple cover letter can introduce your company to
any government agency or large business.
INSERT COMPANY NAME OR LOGO
Ph: ____________
Fax: ____________ • Name of Past Customer: _________________________
E:mail:_______________ Project Description:
Web:_________________ _______________________________________________
_______________________________________________
INSERT COMPANY NAME OR LOGO
Company Background
Testimonials: ABC Company was founded by John Smith, who was also
the founder of Non-Linear Systems, home of the world’s first
ABC Company…. digital voltmeter. He also founded XYZ Corporation, maker
XXXXXXXXXXXXXXXXX of reliable portable personal computers in the 1980’s.
XXXXXXXXXXXXXXXXX
ABC Company….
XXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXX
Performance History
• SAIC Corporation
Supplied over $1M in desktop PCs to date. SAIC now
purchases 100% of desktop PCs from ABC Company.
INSERT COMPANY
IMAGE HERE • Smith, Rutgers, and Barney
Project Description….XXXXXXXXXXXXXXXXXXXXXXXXX
123 Anywhere Street • Turner Corporation
Suite N
Project Description….XXXXXXXXXXXXXXXXXXXXXXXXX
San Diego, CA 92208
Ph: 555-555-5555
Fax: 555-555-5000 • Seltzer and Thomas, Inc.
sales@abccompany.com Project Description….XXXXXXXXXXXXXXXXXXXXXXXXX
www.abccompany.com
Samples of Capabilities Statements
GOOD
724 Yorklyn Road – Suite 260
Vel Micro Works Hockessin, DE 19707
Phone: (302) 239-4661
Fax: (302) 239-0505
I n c o r p o r a t e d E-mail: vel@velmicro.com
Mission
Philosophy
VMWI develops relationships with its clients to identify their needs and to provide quality solutions and
technical resources that meet their needs. A relationship with VMWI allows organizations to more effectively
utilize limited resources and to develop solutions that are cost effective.
Services Customer
DNREC
Application Development Division of Revenue
Web Development Dept. of Labor
Web Maintenance GIC
Database Administration Safety and Homeland Security
Data Warehousing Department of Justice
Software Consulting UD – Division of Poultry
E-Commerce Synbiotics
E-Government
Custom Software Development Certification:
Data Entry • VMWI is an 8(a) certified company
Re-engineering • Disadvantaged Business Enterprise
Legacy Application Migration • (OMWBE) has certified it as a Minority
Independent Testing & Validation Business.
CAPABILITY STATEMENT
I. Vendor Information
Tax ID Number 95-3444514
DUNS Number 803388289
CAGE Code 1XKF7
Address 530 Malley Drive
Northglenn, CO 80233-1928
Contact Renee Torkildsen
Phone (210) 402-6766
Fax (210) 402-6829
Email gtglobalstaffing@coleyinc.com
Website http://www.gtglobalstaffing.com
Business Classification: Small Business
GSA Contract Number: GS-07F-5846R
GSA Contract Expiration: 5/31/2010
NAICS codes: 561320
Product Service Code (PSC): R,S
1
Corporate Capability Statement
GT Global Staffing
Having the right person available when you call is a key to our success. GT Global Staffing starts the
staffing process well before your first request. Our staffing specialists meet daily to anticipate our clients’
needs and work to ensure we have the highest-quality candidates in our database when you call.
Our time-proven recruitment processes have resulted in an industry-leading database of qualified and
“ready-to-place” candidates, carefully selected by experience, skill, and background that most closely and
precisely matches the requirements of our current and potential clients.
GT Global Staffing has successfully developed long-term relationships with our Government clients
because of our ability to quickly meet your staffing needs. We customize employee handbooks,
orientations, pre-assignment testing, assessments, and training—and more—to meet your needs.
Our ability to continuously deliver exceptional customer service results directly from our strong quality
control (QC) process. Our commitment to quality continues throughout the staffing assignment and
follows well-defined procedures:
Step 1: Within 30 minutes of the agreed-upon arrival time, we call to verify that our employee has
arrived on time, reported to the right department, and is ready to work.
Step 2: Every Friday (or on a day of your choice), with your permission, we ask you to give us an
overview of each employee we have placed for you, including his or her attendance, alertness,
cooperation, and work quality. We appreciate your candor when making the calls so we may
better evaluate our employees and fulfill your company’s needs. Of course, please feel free to
contact us anytime. Your satisfaction is our utmost consideration and your feedback drives our
process of continuous improvement.
Step 3: At each assignment’s conclusion, a quality control card is sent that asks for an overall
rating of our employee. This card becomes a part of the employee’s permanent records in our
office.
Step 4: We annually review all performance cards and our overall quality of service.
Feedback is an essential tool to providing quality services. In the event that an issue arises with an
employee we placed, we take immediate action in the form of verbal and/or written warnings, and if
necessary, termination and replacement. All incidents are documented and added to the employee’s file,
thereby allowing us to continuously improve our service when placing that employee again. We guarantee
replacement of any assigned temporary employee who does not meet our customer’s expectations.
III. Past Performance: A Record of Unsurpassed Client Satisfaction
The following past performance examples typify our successful record, high level of services, diversity of
skills and talents, and precision that GT Global Staffing is committed to delivering to your organization—
clerical, administrative, skilled trades, and even helicopter mechanics. These examples illustrate our
successful process of anticipating client needs, targeted recruiting, careful identification of the right
candidates, and exceptional customer service.
Past Performance 1—
2
Corporate Capability Statement
GT Global Staffing
Period of
2006-Present
Performance:
Contract Value: $2,275,000
Contact: Vickie Sais
Fort Pickett, Building 316
Blackstone, VA, 23824
Phone: 434-298-5551
Email: vickie.sais@us.army.mil
Project Description: Global Staffing provides numerous personnel to assist in the critical activities of
the Family Assistance Center. These employees work as a call center and an
information conduit on a wide range of issues related to active military and their
families.
For these employees, Global Staffing provides a team lead, which monitors
quality control and is responsible for work assignments.
In addition, Global Staffing provides support personnel for Human Resources
and Youth Coordination.
Past Performance 2—
3
Corporate Capability Statement
GT Global Staffing
Past Performance 3—
Past Performance 4—
4
Corporate Capability Statement
GT Global Staffing
One position at Western Area Power Admin provides general admin support in
the Operations Office. At another location, Global Staffing has staffed a
position which provides high level engineering support, focused on design
services.
Past Performance 5—
Past Performance 6—
5
Corporate Capability Statement
GT Global Staffing
Past Performance 7—
6
Corporate Capability Statement
GT Global Staffing
another testimony to the diversity, flexibility, and range of talent that we are able
to deliver to our clients.
Frankly, many of our competitors would have found it difficult to find and recruit
qualified helicopter mechanics, especially, given the highly specialized nature of
the work and the exacting quality required. But GT Global Staffing had the
process in place to identify, find, and recruit specialists capable of the exacting
precision and quality to maintain and repair military helicopters—not to mention
the other skilled workers required for this engagement.
Past Performance 8—
7
Capabilities Statement
General Information
Registered Company Name: United Consulting Group, LTD.
Small DBA: United Consulting
Office Telephone: (770) 209-0029
Office Fax: (770) 582-2893
Web Site: www.unitedconsulting.com
DUNS Number: 614757854
CAGE/NCAGE: 03SV1
GSA Contract Number: GS-07F-0565T
GSA ScheduleTitle: Schedule 66, Scientific Equipment and Services
Business Information
Year Incorporated:
State of Incorporation: 1990
Number of Employees: Georgia
141
Offices
Headquaters Norfolk District
625 Holcomb Bridge Road 3587-D Forest Haven Lane
Norcross, GA 30071 Chesapeake, VA 23321
Savannah District
116 Whitehall Ave.
Rincon, GA 31326
Key Contacts
Lenwood (Robbie) Robinson, Jr. Jay Ashtiani
Director of Federal Programs Executive Vice President
direct: (770) 582-2820 direct: (770) 582-2855
fax: (770) 582-2893 fax: (770) 582-2893
lrobinson@unitedconsulting.com jashtiani@unitedconsulting.com
United Consulting has a reputation for successfully completing many of the largest, most challenging projects in
the southeastern United States. In fact, we have been listed in the Atlanta Business Chronicle Book of Lists as one
of the “Top 25 Engineering Firms in Atlanta” for the past six years. We consider the long view with regard to its
business goals and its relationships with clients. “We’re here for you” is not just a slogan at United Consulting; it’s
how the firm does business. What sets United Consulting apart from other engineering firms is its foward-thinking
and client-focused service. We are proud of our over 1,000 clients with a 90% repeat customer base.
NAICS Codes
541330 - Engineering Services
541360 - Geophysical Surveying and Mapping Services
541380 - Testing Laboratories
541620 - Environmental Consulting Services
541690 - Other Scientific and Technical Consulting Services
SIC Codes
8711 - Engineering Services
8734 - Testing Laboratories
8999 - Services, NEC
Services
• Geotechnical Engineering
• Environmental Services
• Geophysical Services
• Water Resources
• Inspection Services
• Materials Testing
Experience
Hartsfield-Jackson Atlanta Internation Airport - 5th Runway Bridge
Atlanta, Georgia
The 5th Runway Bridge over Interstate 285 is the key to the successful
completion of the $5 billion dollar expansion program of Hartsfield At-
lanta International Airport. With this new runway, Atlanta will continue to
lead the growth of the State of Georgia and the southeast. This project is a
design-build competition won by the team of Archer-Western Contractors,
Parsons Brinckerhoff Quade and Douglas, Heath & Lineback Engineers,
and United Consulting for a price of $159,000,000.
The bridge is 735 feet long by 910 feet wide. Interior bents are strategically
placed between east-bound and west-bound lanes of I-285 and collector-
distributor roads in a four span configuration. In order to provide support
for the extremely high loads of aircraft landing on the runway and the dead-weight of the concrete structure, United
Consulting recommended and monitored installation of a combination of 280 ton steel piles bearing in competent rock
and shallow foundations bearing in partially weathered rock.
Settlement of the bridge will not be a problem because its foundation is supported on rock by steel piles and shallow
foundations on partially weathered rock. However, settlement at the transition from the bridge to the soil-supported
runway is very critical. Soil depths, at each end of the bridge, range from 40 feet to 125 feet.
Portions of these materials are very soft soils that have been decomposing in place for millions of years while the upper
portions are engineered fill ranging in depth from 20 feet to 80 feet. Settlement in the areas of maximum fill is expected
to be in the range of 16 inches to 24 inches over a period of two years. After the runway is in operation it is essential
that settlement be limited to ½ inch over 20 years to provide safe landings and takeoffs for aircraft on the 5th runway.
What is the solution to controlling settlement in the soils at the ends of the bridge? United Consulting researched many
possible solutions before deciding upon employing a combination of techniques. Below the water table the Team de-
cided to install wick drains to provide a path for the water to be squeezed out of the soft soils. For material above the
water table Deep Dynamic Compaction was utilized to densify the near surface soils. In the fill material above original
grade, horizontal drainage blankets are installed to accelerate settlement.
The weight of the fill will cause the original soils to consolidate and the fill will experience settlement within its mass.
Settlement will be measured with state of the art monitoring instruments, settlement sensors, extensometers, settlement
plates and pressure cells, to capture actual movement in residual soils and fill soils. These data will be compared to
predicted settlement calculations made before construction. This process will be the equivalent of conducting two giant
full-scale settlement tests. These tests will be conducted for approximately 20 months and then calculations to predict
settlement over the next 20 years will be made.
Heaving of I-285 pavement may occur if fill is placed too rapidly behind retaining walls adjacent to the highway. Vibrat-
ing wire piezometers are in strategic locations to measure pore water pressure. Heave potential will be evaluated based
on pore pressures being exerted on the soils under the pavement. The rate of fill placement operations is governed by
increases in pore pressures and the rate of dissipation of pore pressures.
United Consulting conducted a Preliminary Geotechnical Exploration for the proposed additions of a fitness center and
additional reserve training building at Dobbins Air Force Base. The purpose of the Preliminary Geotechnical Exploration
was to determine the general type and condition of the subsurface materials at the project site, and to provide preliminary
recommendations to guide in site development, grading, foundation design, excavation and earthwork.
The Fitness Center Addition was1,328 square meter addition located to the north of the existing building. The addition
building contained an indoor basketball court, an aerobics/exercise area, a cardiovascular training area and a locker
room. The portion of the project site located in the area of the Reserve Training Building Addition was previously de-
veloped with a asphalt paved parking area (approximately one-half) located adjacent north to the building. The addition
to the Reserve Training Building was a 795 square meter, two story steel framed building with masonry exterior. The
building is used primarily for administrative duties and supplies.
1. Conducting Standard Penetration Test (SPT) borings near the proposed addition to the fiitness center, and near
the proposed Reserve Training Building addition to determine the general condition of the subsurface soils;
2. Review of soil samples obtained during our field testing program by a Geotechnical Engineer for further identi-
fication and classification;
3. Collected bulk soil samples and relatively undisturbed soil samples for laboratory testing;
4. Conducted laboratory tests on selected soil samples.
5. Analyzed the existing soil conditions with respect to the proposed construction
United Consulting recommended that a Final Geotechnical Exploration be performed at the project site once the de-
velopment is finalized.
United Consulting utilized the Ground Penetrating Radar (GPR) method to assist in identifying subsurface utilities,
service tunnels, underground vaults, and various other subsurface targets beneath active portions of the taxiways,
runways, and service roads of the airport. This work was performed in conjunction with installation of new mas-
sive underground infrastructure for airport operations.
All survey and investigative work had to be performed during the night hours of 10 p.m. and 5 a.m. to limit impact
on airport operations. Coordination between air traffic control and airport security had to be maintained at all times
to coordinate investigative work on active taxiways and runways. In addition, destructive testing was not an option
due to the concern of any aircraft being damaged from debris.
Ground Penetrating Radar was utilized because it is a non-destructive technique and it was critical that no dam-
age was caused to the existing airport facilities. GPR data acquisition can be performed rapidly so shutdown time
for runways and taxiways was kept to a minimum. The data was then transferred to the master subsurface utility
database through electronic drawings.
United Consulting has been performing a Quality Level “B” Subsurface Utility Eengi-
neering (SUE) effort for the Greensferry Basin Sewer/Water Replacement project of the
approximately 10.89 mile project section. The level of accuracy for Quality Level “B”
is ± 12 inches on both the horizontal and vertical axis. Utilities are marked in the field
according to the APWA Uniform Color Code and transferred to the site drawings for
reference prior to trenching operations. United Consulting has utilized state-of-the-art
surface geophysical methods; including ground penetrating radar, radio detection, and
magnetometer to complete this complex urban subsurface environment. Typical working
depth range in piedmont soils for subsurface utility locate by geophysical methods is up
to a maximum of 15 to 20 feet. Our professionals have identified multiple active utility
targets and abandoned features such as street car tracks, UST’s, building foundations
and numerous geological features (such as voids).
United Consulting was hired to assist in locating a 14” diameter direct feed fuel line that could not be identified in an
area of proposed taxiway and service road expansion. The direct feed fuel line was active and could not be damaged
due to the fact of a shallow ground water table and breaking the line would not only suspend airport fueling operations,
but would also cause significant environmental contamination of the local groundwater table. Several traditional util-
ity locate methods were utilized to locate the fuel line, but were unsuccessful. United Consulting utilized our ground
penetrating radar (GPR) technology to locate the fuel line both horizontally and vertically in the proposed construction
areas allowing for a safe design and construction effort for the expansion. The GPR method was completed within ap-
proximately 2 days. This non-destructive testing technique not only located the elusive fuel line, but was also performed
in a timely manner.
Samples of Capabilities Statements
NOT APPROVED
Capability Statement
ABC Geographers, Inc.
123 Anywhere Street, Spokane, WA 99201
509-555-5555
www.abcgeographers.com
ABC Geographers, Inc. is a geographic knowledge company. We offer both an out-of-the-box GIS solution for
non-specialists and we provide customized solutions to facilitate effective location-based decision-making. We
understand how geography – when easily shared and integrated with visualization and analytical tools - can be a
powerful mechanism to enable all levels of decision makers and project managers, whether they are in senior
positions or distributed throughout an entire organization. Our products and services integrate location and time-
dependent information (e.g., sales, farmer location, weather data, risk models) with an organization’s own data.
This integration creates an innovative spatial/temporal decision support system for institutions and businesses
working in agriculture, agribusiness, food security, natural resource management, and economic development.
The success of business and development initiatives depends on information. The quality of decisions
determines impact. Both location and timeliness are critical to advisors, growers, distributors, field trial,
production, food security logistics, watershed engineers, foresters, fire prediction, etc. and most especially for
those in policy and regulatory affairs. ABC’s know-how and vision combine to deliver a comprehensive suite of
technology that is both spatially explicit and temporally acute. This know-how ensures more efficient and more
effective decisions across the information chain.
What ABC Geographers, Inc. is: We build Spatial/Temporal Information Systems (STIS) fully customizable to
our client's needs and specifications. We are a knowledge company specializing in solutions for agriculture,
agribusiness, natural resource management, and international development. Our off-the-shelf solution, AWhere, is
rapidly becoming the standard GIS solution for non-specialists. Our clients include agri-businesses, crop insurance,
international development organizations, education, politics and lobbying. We are a knowledge company - we
bring experience and insight - and value - on 'why' knowing 'where' the focal point is and then 'what' to do 'when'
and for 'whom'. This is the value return to our insight and innovation - our products can connect biology (field
trials, production information etc. to real-time conditions and thus 'biological' outcome estimates and predictions)
to 'customers' that include growers, scientists, commodity traders, food security/relief experts and politicians and
policy makers. Connecting to real customer resource management (CRM) increases decisiveness (knowing where,
when and who), makes efficiencies (freeing precious time), and increases effectiveness (doing things and seeing
patterns and trends that you could not see before) all of which directly influence the bottom line impact of
decisions - and investments. We deliver knowledge solutions through spatial and temporally specific technology.
We utilize GIS technology and we create tremendous value with it but our technology is not built for the GIS
specialist. ABC builds software for everyone. Our 'Distributed, Cascading, Knowledge Model'™ is applied common
sense. We integrate data and software and get the combination in front of a wide audience for the purpose of
decision making.
The key distinguishing asset that ABC brings is the technology to enable the knowledge worker - and
not just the specialist - to utilize geographic-time-series information to make better decisions.
ABC follows the ESRI standards and ABC products are fully compatible – and interoperable via ABC Exchange
technology (an ArcGIS extension reads and writes AWhere Exchange files) - with other ESRI software products.
Further, ABC advocates the use of both ArcView and ArcInfo. In the hands of a trained specialist, these software
can deliver elegant solutions. The utility of these high-end systems is necessary but only appropriate for a small
segment in the spectrum of potential users of GIS technology.
All ABC software is object oriented in design enabling considerable flexibility in use and in customization. ABC
Geographers, Inc. uses both COM and increasingly .NET tools to maximize both software integrity and robustness
while maintaining a highly desirable modular structure. This modular structure enables ABC to rapidly develop and
deploy custom tools which can then be integrated with other modules.
Experience:
For more detailed biographical information and other subject matter experts, visit:
http://cathyharris.com/theteam.htm
Several consultants with relevant corporate teambuilding, diversity, conflict resolution, and communication
experience lead the Training Team available to implement and monitor projects. While each consultant is highly
skilled to conduct training individually, some programs are team-facilitated. A brief biography of each lead team
member follows:
Cathy Harris - Program Manager - Cathy Harris is founder and President of C. Harris Companies, Inc., a
management and staff development firm focused on the strategic planning and implementation of strategies in
diversity, conflict resolution, leadership development, cross-cultural communication, career development,
corporate and outdoor team building. She is a dynamic keynote speaker, trainer, facilitator and consultant for
businesses, corporations, universities and government organizations. Cathy explores their challenges and
dramatically assists in improving their corporate culture, morale, productivity, team and personal effectiveness.
She’s known for her ability to move people beyond their personal biases and assumptions toward one another
and engage in dialogues that build healthy, working relationships. She specializes in fostering diversity,
communication and dialogue skills, teambuilding and conflict resolution.
Ted Quant, BA - Senior Facilitator - is a trainer, social activist, and administrator specializing in conflict
resolution and communication in corporations and community groups. He currently serves as the director of
Loyola University's Twomey Center for Peace Through Justice, which addresses social problems in the New
Orleans area.
Michael P. Kane, Ed.D. - Senior Facilitator - is an experienced, multi-lingual, international training consultant
with specialties including communications, managing diversity, strategic management, leadership, group
processes, conflict resolution, customer relations and outdoor teambuilding.
Dorothy “Dot” Waldrup, JD - is an attorney with 27 years of practice with expertise in domestic law and
employment discrimination. She has represented cases in Louisiana, the Federal District Courts and the U.S.
Supreme Court. She represented the plaintiff in the case that changed the century-old provision in Louisiana
called the “Head and Master” clause, which influenced the equitable distribution of property in divorce cases.
Ms. Waldrup brings to coaching, training and facilitating the desire and skill to create a new paradigm in the
workforce; one that creates relationship based on respect and responsibility.
Suzanne Antone, MBA - has helped groups of people find the energy to build the teams they need for positive
change. Her work has allowed her to live in six U. S. states and three foreign countries, affording her great
experience in the process of reaching out to others in order to build community. Her expertise lies in diversity,
interpersonal communications, marketing and management. Her government clients include the U. S. Navy -
SUPSHIP, Housing and Urban Development, Federal Aviation Administration, Baton Rouge Office of the Mayor
and Singapore Civil Service.
Julianna Padgett, Ph.D - is an experienced facilitator and trainer who specializes in letting groups collectively
gather their thinking, confirm their common strengths and launch their energies toward strategic progress. As an
assistant professor of social work at Southern University at New Orleans, she teaches in the areas of
organizational development, community building and group process. She has facilitated in major planning and
training projects such as the multi-year development of the Barataria-Terrebonne Estuary Project, Louisiana
Alliance for Education Reform, the New Orleans Elder Action Coalition, Southern Strategy for Energy Renewal
and other community-based organizations. She has been a long-time advocate for the needs of the elderly and
is co-author of Longevity Therapy: An Alternative Approach to Nursing Home Care as well as co-producer/writer
of several related videos. Dr. Padgett is on the board of several local New Orleans organizations, including
ERACE, a group dedicated to increasing person-to-person communication between persons of all colors.
Kevin McNulty, BS, is a human relations and conflict resolution specialist with 15 years of broad experience as a
consultant, facilitator, and speaker. He has coached employees and managers and all levels, consulted in many industries,
and trained literally thousands of people. He has extensive training, specialization, and skill as coach and advisor to
managers and supervisors on employee relations issues. As a human relations specialist, Kevin believes the experience he
draws on the most is from his travels to 49 States and 22 countries, his service in the U.S. Air Force and at the U.S.
Embassy in Tel Aviv.
Contact: Cathy Harris
P.O. Box 20276 Hot Springs, AR 71903
Phone: 501-262-9287 Fax: 501-625-7518
Website: www.cathyharris.com
We work with people in business and in government who want
their people to work together better and to perform at their best
CAPABILITY STATEMENT every day.
C. Harris Companies, Inc., founded in 1994, provides a broad range of services, including consulting,
professional speaking, facilitating, training, staff survey instruments and organizational assessments.
We create and deliver organizational, management and staff development programs. We channel the energy
of clients’ executives, managers and employees to identify and implement the best changes for personal and
corporate growth. C. Harris Companies, Inc. produces results. Many of our services are designed to
eliminate barriers that prevent people from working together productively.
What We Do:
NAICS Code: 611430 – Management Training Consulting
SIC Code: 8742 – Management Consulting 8742-1, 8742-2, 8742-4, 8742-8
CONTRACT No. GS-10F-0372P
Federal Supply Schedule Industrial Group 874
SIN 874 - 1 CONSULTING SERVICES Strategic Planning, Event Coordination
SIN 874 - 2 FACILITATION SERVICES Board Retreats, Conferences, Keynote Speeches,
SIN 874 - 3 SURVEY SERVICES Employee Satisfaction and Customer Surveys, Change Management,
SIN 874 - 4 TRAINING SERVICES Diversity, Alternative Dispute Resolution, No FEAR ACT, Conflict
Resolution, Leadership Development, Team Building, Negotiation,
Communication Across Cultural Gaps, Creativity, Organizational
Effectiveness, Career Management, Dialogue Skills Training
Past Performance:
C. Harris Companies, Inc.’s past performance was rated 94 out of a possible 100 by Dunn and Bradstreet’s Open Ratings Division (full
report available upon request).
Certifications:
Small business SBA Certified 8(a) Firm
SBA Certified Small Disadvantaged business Women Owned Business
SJ Investigative Services LLC: Capability Statement
______________________________________________________
COMPANY BACKGROUND
SJ Investigative Services, LLC is a women-owned full-service investigative firm that specialized in providing high
quality investigative services with honesty, ethics, professionalism, and 100% confidentiality. Each of our clients is
provided with a thorough and comprehensive report upon the conclusion of every investigation.
SJ utilizes state-of-the-art databases to provide efficient and effective service. The principals have over thirty-four
(34) years of administrative and professional experience with the Federal, State, Local and commercial sectors.
CORE COMPETENCIES
BUSINESS CERTIFICATION
Local Small Disadvantaged Business Enterprise, Washington DC-LSDZR 00285112008
Certified HubZone Small Business Concern 23028
Central Contractor Registry
Maryland Marketplace Registered
Certified Criminal Investigator (CJA) - Identificatioin Number IV0084
Fully-Licensed and Bonded - License Number 0943
Capabilities Statement
Capabilities
• Digital Audio Recording • Call Center Performance Optimization
• Call Center Support • Agent Evaluation Systems
• Digital Video Surveillance/Recording • Digital Court & Commission Recording
Company
Established in 1983, Sound Communications is Vietnam-era veteran-owned, small business. We are the
Midwest’s leading supplier of digital recording solutions for video, voice and data. Our digital voice re-
cording platform of choice is Mercom’s Audiolog, and we are one of only six Mercom Platinum Dealers
worldwide. Mercom’s product line also includes MIQ Agent Evaluation Software.
In addition, we are also certified resellers and partners for VIQ Solutions (digital courtroom recording) and
Concerto Software (contact center performance solutions). Sound Communications also develops and
installs our own SCI-DVR: turnkey digital video recording solutions. Our systems are recording video,
voice and data in hundreds of facilities throughout the Midwest and beyond.
Executive Bios
Garry Stephenson (Founder, President & CEO) has more than 20 years of experience in digital re-
cording. He holds a bachelor’s degree from Ohio University, and is a Vietnam-era veteran of the U.S.
Navy. Garry serves on the Mercom Systems Advisory Board for Value Added Resellers.
Toni VanHorn (Vice President & CFO) has more than 25 years of experience in business and fiscal
management. She is an alumna of Bowling Green State University and the University of Cincinnati, having
studied Business Administration at both institutions
Darin Cooper (Systems Engineer & CTO) has more than eight years of experience in both mid-level
business management and digital recording. He is a graduate of the University of South Florida, and was
designated Sales Engineer of the Year by Mercom in 2003.
Widget Support Services throughout new England and Mid‐ Branch Locations:
Atlantic Regions Superior Widget, Portland
111 Widget Way
Past Performance: Portland, ME 04101
Superior Widgets supplied a full range of Widgets in various sizes and Phone 800‐555‐4444
styles, including custom‐design and Widget Maintenance and Support
Superior Widget, Lewiston
Services to Quali‐Tech Manufacturing Company, Auburn Maine (2006‐
456 Widget Way
2008)
Lewiston, ME 04240
Phone 800‐555‐3333
Superior Widgets designed, manufactured, calibrated and delivered 55
dozen custom Widgets to XYZ Company of Montpelier, VT in less than 45
Superior Widgets provides stand‐by Widget Support and
calendar days (2007)
Maintenance services to the U.S. Coast Guard, Southwest Harbor,
ME (1998 – present)
Trading Partners:
Superior Widget is the exclusive supplier of Widgets to the American
Clients:
Multi Manufacturing Company of Woburn, MA
♦ XYZ Company, Montpelier, VT
Superior Widget is part of the Northeast Regional Widget Manufacturers ♦ American Multi‐Manufacturing Company, Woburn MA
Supply Network, serving New England and the Mid‐Atlantic Region ♦ The Overland Company, Berlin, NH
♦ West Highland Metallic, Inc., Dedham, ME
♦ Portland School District, SAD 555, MSAD 543
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♦ Department of Homeland Security, U.S. Coast Guard
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About Superior Widget: Company Information:
Superior Widget Company has been manufacturing and supplying high y DUNS Number: 555555555
quality precision manufactured widgets to the wholesale and retail y CAGE Code: 5AAA5
markets for over 50 years. Throughout this period, we have prided y Corporation, ME, 1964
ourselves on the quality of our product and knowledge and helpfulness y ISO 9000 Certified, 2008
of our staff. y WMAA Northeast Regional Widget Manufacturer of the Year:
1978, 1983, 1987, 1993 & 2001; National Widget Manufacturer
Company Principal: of the Year: 2001
Walter Widget, Jr., Company Owner and CEO, has over 45 years of direct y Accept all Major Credit Cards & federal Government Purchase
experience at Superior Widget, beginning on the production floor and Cards
working in every department of the company from production to sales to y SBA HUBZone Certified Small Business
management. Walter worked his way up through the ranks to be y Veteran Owned Small Business
prepared to take over management of the Company upon the retirement
of his father, Walter Widget, Sr. in 1997. During Walter’s tenure as CEO,
Superior Widget received ISO 9000 certification and implemented Lean
Manufacturing Principals. Walter is past President of the Widget
Manufacturer’s Association of America (WMAA).
Key Employees:
General Manager, Ruby Widget, PE;
Manager of Quality/Organizational Excellence Certification ‐ CMQ/OE
Sales Manager, Fred Widget, B.S. in Business Administration Contact Information:
Office Manager, Sally Widget, Certificate in Project Management Main Office:
Superior Widget Company
3 Certified Manufacturing Technologists (CMfgT) 123 Widget Way
14 Certified Manufacturing Engineers (CMfgE) Bangor, ME 04401
ISO 9000 Certified Phone 800‐555‐5555
Fax 207‐555‐5555
Past Performance: Email sales@superiorwidget.com
Superior Widgets supplied 340 Widgets in various sizes and styles to the Website: www.superiorwidget.com
City of Portland during the City’s mechanical upgrade in 2007
Branch Locations:
Superior Widgets designed, manufactured, calibrated and delivered 55 Superior Widget, Portland
dozen custom Widgets to XYZ Company of Montpelier, VT in less than 45 111 Widget Way
calendar days (2007) Portland, ME 04101
Phone 800‐555‐4444
Superior Widgets provides stand‐by Widget Support and Maintenance
services to the U.S. Coast Guard, Southwest Harbor, ME (1998 – present) Superior Widget, Lewiston
456 Widget Way
Clients: Lewiston, ME 04240
y Town of Dedham, ME Phone 800‐555‐3333
y Portland School District, SAD 555, MSAD 543
y Bangor Tool Company, Bangor ME NAICS Codes:
y Department of Homeland Security, U.S. Coast Guard y 555555 Widget Manufacturing
y Maine Emergency Management Agency (MEMA) y 555551 Widget Wholesale Merchants
y XYZ Company, Montpelier, VT y 555552 Widget Retail Merchants
y 555553 Widget Repair and Service
y American Multi‐Manufacturing Company, Woburn MA
y The Overland Company, Berlin, NH
Trading Partners:
Quality Widget Manufacturing: Superior Widget is the exclusive supplier of Widgets to the
y All Standard Sizes/Materials/Colors American Multi Manufacturing Company of Woburn, MA
y Customize to your Specifications
y Widget Design and Testing Service Superior Widget is part of the Northeast Regional Widget
y Only NE supplier of “Elite Series WW555” Widgets Manufacturers Supply Network, serving New England and the Mid‐
y Widget Repair & Maintenance at your location or ours Atlantic Region
y Widget Wizard 2000‐W at Bangor, ME production facility
y Widget Wizard 2006‐W at Lewiston, ME production facility
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