SUMMER INTERNSHIP PROJECT REPORT
ON
MARKETING STRATEGY FOR RETAIL STORE EXCEUTION
at
DMS PROJECTS PVT. LTD.
Submitted in partial fulfillment of the requirements for the award of BBA Markt degree
Submitted by
HIMANSHU PREMI
BBA MARKETING
Batch – (2017–2020)
Roll No.: 170241135
Under The Guidance Of
Mr.Rohit Verma
Manager, DMS PROJECTS PVT. LTD.
SCHOOL OF BUSINESS STUDIES
SHARDA UNIVERSITY, GREATER NOIDA-201307
1
EXECUTIVE SUMMARY
Shadowing members of the Accounts department as they perform their
duties. Assisting with filling, data entry and recording maintaining the
inventory to complete financial records. Working with book keeping
software. Handling confidential and sensitive information with
honesty and integrity.
Learning how to work as aa part of accounting team and analyzing
inventory to compile, track information, and support the client or the
company. Taking on addition tasks and projects to learn more about
accounting and how to manage inventory in the organization.
2
PREFACE
This Project Report has been prepared in partial fulfillment of
the requirement for the subject. The Project Report,
we have visited the Beverage company during the suggested
duration for the period of 21 days, to avail the necessary
information. The blend of learning and knowledge acquired
during our practical studies at the company is presented in this
project report . The rationale behind visiting the Beverage company
and preparing the project report . Report is to study the
Beverage basics, history and development of market growth
of economy and its functional areas like Inventory department and
financial department . The Project Report starts with the
basic concepts of company history and its funct ional
depart ments like Inventory department and financial department.
AKNOWLEDGEMENT
3
I express my sincere gratitude to my industry guide Mr.Rohit Verma,
Manager, VARUN BEVERAGES (PEPSICO) pvt. Limited. For his
able guidance, continuous support and cooperation throughout my
project, without which the present work, would not have been possible.
I would also like to thank the entire team of VARUN BEVERAGES
(PEPSICO) pvt. Limited. For the constant support and help in the
successful completion of my project.
Also, I am thankful to my faculty guide Dr. K.R. GOLA,, for his
continued guidance and invaluable encouragement.
Signature
Himanshu Bhati
CERTIFICATE OF ORIGIN
4
This is to certify that Mr. Himanshu Bhati, student of B.com (Hons). ,
Sharda University, Greater Noida has worked in the Marketing
department, under the able guidance and supervision of Mr.Rohit
Verma, Manager VARUN BEVERAGES (PEPSICO) pvt. Limited.
The period for which he was on training was for 6 weeks, starting from
18th June 2018 to 2th July 2018. This Summer Internship report has the
requisite standard for the partial fulfillment of the bachelors Degree in
Commerce. To the best of our knowledge no part of this report has
been reproduced from any other report and the contents are based on
original research.
Dr. K.R. GOLA
Himanshu Bhati
(Faculty Guide)
(Student)
TABLE OF CONTENT
5
Chapter Particular(s) Page No.
1 INTRODUCTION 6
2 ORGANIZATION STRUCTURE 14
3 PERFORMANCE 15
4 PRODUCTS 16
5 COMPETITORS 18
6 SWOT ANALYSIS 19
7 PROBLEMS FOUNDED 20
PARI - II
8 RESEARCH OBJECTIVES 21
9 RESEARCH METHODOLODGY 22
10 THERITICAL ANALYSIS 24
11 DATA ANALYSIS 42
12 FINDINGS 53
13 CONCLUSION 56
6
PART - I
INTRODUCTION
We are the second largest franchisee in the world (outside US) of
carbonated soft drinks (“CSDs”) and non-carbonated beverages
(“NCBs”) sold under trademarks owned by PepsiCo and a key player
in the beverage industry. We produce and distribute a wide range of
CSDs, as well as a large selection of NCBs, including packaged
drinking water. PepsiCo CSD brands sold by us include Pepsi, Diet
Pepsi, Seven-Up, Mirinda Orange, Mirinda Lemon, Mountain Dew,
Seven-Up Nimbooz Masala Soda, Evervess Soda, Sting and Gatorade.
PepsiCo NCB brands sold by us include Tropicana (100%, Essentials
& Delight), Tropicana Slice, Tropicana Frutz, Seven-Up Nimbooz and
Quaker Oat Milk as well as packaged drinking water under the brand
Aquafina. In addition, we have also been granted the franchise for Ole
brand of PepsiCo products in Sri Lanka.
We have been associated with PepsiCo since the 1990s and have over
two and half decades consolidated our business association with
PepsiCo, increasing the number of PepsiCo licensed territories and
sub-territories covered by us, producing and distributing a wider range
of PepsiCo beverages, introducing various SKUs in our portfolio, and
expanding our distribution network. As of March, 2018, we have been
granted franchises for various PepsiCo products spread across 21
States and two Union Territories in India namely Himachal Pradesh,
Punjab, Chandigarh, Haryana, Delhi, Uttarakhand, Uttar Pradesh,
7
Rajasthan, Madhya Pradesh (designated parts), Chhattisgarh, Odisha,
Bihar, Jharkhand, West Bengal, Assam, Arunachal Pradesh,
Meghalaya, Mizoram, Tripura, Manipur, Nagaland, Goa and
Maharashtra (designated parts).
Our share of PepsiCo beverages volume sales increased from ~ 26% in
Fiscal 2011 to ~51% in Fiscal 2018. Although, India is our largest
market, we have also been granted the franchise for various PepsiCo
products for the territories of Nepal, Sri Lanka, Morocco, Zambia and
Zimbabwe.
As of March 2018, VBL has 20 manufacturing plants in India (Gr.
Noida 1, Gr. Noida 2, Kosi, Sathariya 1, Sathariya 2, Bazpur, Jainpur
& Hardoi in Uttar Pradesh, Bhiwadi & Jodhpur in Rajasthan, Nuh &
Panipat in Haryana, Phillaur in Punjab, Kolkata in West Bengal,
Guwahati Unit 1 & 2 in Assam, Goa, Mandideep in Madya Pradesh,
Bargarh & Cuttack in Odisha and Jamshedpur in Jharkhand) and 5
manufacturing plants in international geographies (one each in Nepal,
Sri Lanka, Morocco, Zambia and Zimbabwe). In addition, we have set
up backward integration facilities for production of preforms, crowns,
corrugated boxes, plastic crates and shrink-wrap films in certain of our
production facilities to ensure operational efficiencies and quality
standards.
We are part of the RJ Corp group, a diversified business conglomerate
with interests in beverages, quick-service restaurants, dairy and
healthcare. Our Promoter and Chairman Mr. Ravi Kant Jaipuria has an
8
established reputation as an entrepreneur and business leader and is the
only Indian to receive PepsiCo’s International Bottler of the Year
award, which was awarded in 1997.
COMPANY PROFILE
ABOUT THE COMPANY
VARUN BEVERAGES (PEPSICO) was the leading soft drink
brand in India until 1990, when it left rather than reveals its formula to
the Government and reduces its equity stake as required under the
foreign regulation Act (FERA) which governed the operations of
foreign companies in India. VARUN BEVERAGES (PEPSICO)
reentered the Indian market in 1990 An agreement with Parle group
gave the company instant ownership of the top soft drink brands of the
nation. The VARUN BEVERAGES (PEPSICO) Company acquired
soft drink brands like including packaged drinking water. PepsiCo
CSD brands sold by us include Pepsi, Diet Pepsi, Seven-Up, Mirinda
Orange, Mirinda Lemon, Mountain Dew, Seven-Up Nimbooz Masala
Soda, Evervess Soda, Sting and Gatorade, which were floated by Parle,
as these products had achieved a strong consumer base and formed a
strong brand image in Indian market during the re-entry of VARUN
BEVERAGES (PEPSICO) in 1993.Thus these products became a part
of range of products of the VARUN BEVERAGES (PEPSICO)
company.
3C Report
9
Company Profile: The VARUN BEVERAGES (PEPSICO)
Company is an American multinational beverage corporation and
manufacturer, retailer and marketer of non-alcoholic beverage
concentrates and syrups , which is headquartered
in Atlanta, Georgia..[2] The company is best known for its flagship
product VARUN BEVERAGES (PEPSICO) invented in 1886 by
pharmacist John Stith Pemberton in Columbus, Georgia.[3] The
VARUN BEVERAGES (PEPSICO) formula and brand was bought in
1889 by Asa Griggs Candler (December 30, 1851 – March 12, 1929),
who incorporated The VARUN BEVERAGES (PEPSICO) Company
in 1892. The company operates a franchise distribution system dating
from 1889 where The VARUN BEVERAGES (PEPSICO) Company
only produces syrup concentrate which is then sold to various bottlers
throughout the world who hold an exclusive territory. The VARUN
BEVERAGES (PEPSICO) Company owns its anchor bottler in North
America, VARUN BEVERAGES (PEPSICO) Refreshments.
Its stock is listed on the NYSE and is part of DJIA S&P 500 index,
the Russell 1000 Index and the Russell 1000 Growth Stock Index. As
of 2015, its chairman and CEO is Muhtar Kent.
10
The Customer: At VARUN BEVERAGES (PEPSICO) , customers
are at the heart of VARUN BEVERAGES (PEPSICO) . Customer
preference is a core value of the business. This means building true
partnerships that create sustainable value and profitable growth for the
business and the customers across all key channels. By finding new
ways to win together in the marketplace, VARUN BEVERAGES
(PEPSICO) aim to be the preferred supplier to all of the customers.
VARUN BEVERAGES (PEPSICO) target to the whole crowed. It
stage to the rich to the poor. It’s not only adopted by rich it also reach
to the pool with its small size bottle. Mass generation adopt pepsi co.
In the new liberalized and deregulated environment in 1993,
VARUN BEVERAGES (PEPSICO) made its re-entry into India
through its 100% owned subsidiary, HCCBPL , the Indian bottling arm
of the VARUN BEVERAGES (PEPSICO) company. However this
was based on numerous commitments and stipulations which the
company agreed to implement in due course. On such major
11
commitment was that, the Hindustan VARUN BEVERAGES
(PEPSICO) Holdings would invest $5 billion in India from 2012 to
2020 to capture the Indian market.
VARUN BEVERAGES (PEPSICO) is made up of 7000 local
employees, 500 managers, over 60 manufacturing location. It also has
a supporting distribution network consisting of 15, 00,000 retail outlets
and 15000 distributors. Almost all goods and services required to cater
to the Indian market are made locally, with help of technology and
skills within the company.
“Think local, act local”, was the mantra that VARUN
BEVERAGES (PEPSICO) follows, with punch lines like “Yeh hai
Youngistaan Meri Jaan! Hindi – meaning “This is the Young era my
dear” BEVERAGES (PEPSICO)” for the Rural India. The resulted in
a 37% growth rate in rural India visa-vie 24% growth seen in urban
India between 2011 and 2012, the per capita consumption of cold
drinks doubled due to the launch of the new packaging of the 200 ml
returnable glass bottles which were made available at price of Rs.10
per bottle. This new market accounted for over 80% of India’s new
VARUN BEVERAGES (PEPSICO) drinkers. At VARUN
BEVERAGES (PEPSICO) , they have a long standing belief that
everyone who touches their business should benefit, thereby including
them to upload these values, enabling the company to achieve success,
recognition and loyalty worldwide.
12
HISTORY
Rapid Growth
The three pioneer bottlers divided the country into territories and
sold bottling rights to local entrepreneurs. Their efforts were boosted
by major progress in bottling technology, which improved efficiency
and product quality by 1990. Some were open only during hot-weather
months.
Packaging innovations
For the first time, consumers had choices of VARUN
BEVERAGES (PEPSICO) package size and type the traditional 6.5-
ounce contour bottle, or larger servings including 10-, 12- and 26-
ounce versions. Cans were also introduced, becoming generally
available in 1960.
Consolidation to serve customers
As technology led to a global economy, the retailers who sold
VARUN BEVERAGES (PEPSICO) merged and evolved into
international mega-chains. Such customers required a new approach. In
response, many small and medium-size bottlers consolidated to better
serve giant international customers. The Company encouraged and
invested in a number of bottler consolidations to assure that its largest
bottling partners would have capacity to lead the system in working
with global retailers.
21st Century …
13
The VARUN BEVERAGES (PEPSICO) bottling system grew
up with roots deeply planted in local communities. This heritage serves
the Company well today as people seek brands that honor local identity
and the distinctiveness of local markets. As was true a century ago,
strong locally based relationships between VARUN BEVERAGES
(PEPSICO) bottlers, customers and communities are the foundation on
which the entire business grows.
Hindustan VARUN BEVERAGES (PEPSICO) Beverage Pvt. Ltd
Company Overview:-
Hindustan VARUN BEVERAGES (PEPSICO) Beverage Pvt. Ltd.
Khordha. It is one of the bottling plants of “VARUN BEVERAGES
(PEPSICO) PepsiCo Inc. (PEP) is a leading food and beverage
company that manufactures and distributes its products in more than
200 countries. Food products that PepsiCo manufactures include chips,
flavored snacks, cereals, rice, pasta, and dairy-based products. The
company’s beverage product portfolio includes carbonated soft drinks,
juices, ready-to-drink tea and coffee, sports drinks, and bottled water.
Headquartered in Purchase.
According to Information Resources, Inc. (or IRI), a market research
company, PepsiCo owns nine of the 40 largest packaged goods
trademarks in the United States. The company owns several brands,
and 22 of them, including Pepsi, and Gatorade, generate more than $1
billion each in revenue
14
ORGANIZATION STRUCTURE
Ravi Kant Jaipuria Chairman & Promoter Director
Girish Ahuja Independent Director
Geeta Kapoor Independent Director
Naresh Kumar Trehan Independent Director
Sanjoy Mukerji Independent Director
Ravindra Dhariwal Independent Director
Pradeep Sardana Independent Director
Ravindra Dhariwal Non Exe. & Ind. Director
Geeta Kapoor Non Exe. & Ind. Director
Pradeep Sardana Non Exe. & Ind. Director
Girish Ahuja Non Exe. & Ind. Director
Naresh Kumar Trehan Non Exe. & Ind. Director
Ravi Kant Jaipuria Promoter Director
Varun Jaipuria Promoter Director
Raj Pal Gandhi Whole Time Director
Varun Jaipuria Whole Time Director
Kamlesh Kumar Jain Whole Time Executive Director
Kapil Agarwal Whole Time Executive Director
Raj Pal Gandhi Whole Time Executive Director
Kapil Agarwal WholeTime Director & CEO
Kamlesh Kumar Jain WholeTime Director & CFO
15
PERFORMANCE
In an interview with CNBC-TV18, Raj Gandhi, Group CFO of
Varun Beverages spoke about the latest happenings in his
company and sector.
Going forward, 8-10 percent growth in carbonated beverage
industry is quite possible. To achieve the growth target set by
the company itself, there is a lot of product innovation
happening and the portfolio enrichment is happening, he said.
Pepsi has 38 percent share and the competition has larger
market share, he added.
We expect a good revenue growth for the company, said
Gandhi.
16
Products
VARUN BEVERAGES (PEPSICO) Products include:
Pepsi
Diet Pepsi
Seven-Up
Mirinda Orange
Mirinda Lemon
Mountain Dew
Seven-Up Nimbooz Masala Soda
Evervess Soda
Sting
Gatorade
Tropicana Slice
Seven-Up Nimbooz
Quaker Oat s
Packaged drinking water under the brand Aquafina
17
COMPETITORS
The Competitors: The main competitors of VARUN BEVERAGES
(PEPSICO) are :
Coca-Cola
Red Bull
Dabur Real juice
Kellogg’s
HUL
18
SWOT ANALYSIS
STRENGTH-
Brand value 77839 billion
World large beverage company
Strong marketing and advertising
WEAKNESS-
Lack of diversification
Negative publicity
OPPORTUNITY-
Growth in beverage consumption
Increase bottled water demand
Reduce the price of material production
THREATS-
Changing user demand for the competitor drink
19
Local brand are increase
Increase competition
PROBLEMS FOUNDED
Delay from buyer end.
Rejections of lot.
Production delay.
Miscommunication.
Approval delay.
Testing delay.
Over booking by factory.
Work load on staff on peak time.
20
PART – II
RESEARCH OBJECTIVES
OBJECTIVES OF THE STUDY
The present study revolves around the following broad objectives:-
To understand the objective of inventory management.
To identify how much inventory of bottles of VARUN BEVERAGES
(PEPSICO) is maintained.
SCOPE OF THE STUDY
Many companies use inventory system in their production or retail
operations. Inventory management provides the foundation to meet
customer demands and composes one of the largest assets owned by
the company. Companies incorporate inventory system as a way of
managing inventory level. Each inventory system falls within a
specific scope and experiences certain limitations. Management needs
to understand the scope of each in order to choose the best inventory
system for the company. The scope of an inventory system considers
which needs the inventory system addresses. These include:
Valuing the inventory, measuring the change in inventory and planning
for future inventory levels.
The value of the Inventory at the end of each period provides a basis
for financial reporting on the balance sheet.
Measuring the change in inventory allows the company to determine
the cost of inventory sold during the period.
21
The inventory level and changes allow the company to plan for future
inventory needs.
RESEARCH METHODOLOGY
DATA COLLECTION
Two types of data are collected, one is primary data and second
one is secondary data. The primary data were collected from the
Department of finance, VARUN BEVERAGES (PEPSICO)
COMPANY. The secondary data were collected from the Annual
Report of VARUN BEVERAGES (PEPSICO) COMPANY, its
website, etc.
PLACE OF STUDY
The project study is carried out at the Accounts(inventory)
Department of VARUN BEVERAGES (PEPSICO)
COMPANY.The study is undertaken as a (B.COM) MASTERS IN
SCHOOL OF BUSINESS STUDIES OF SHARDA UNIVERSITY,
GREATER NOIDA in the form of SUMMER INTERNSHIP
TRAINING.
PERIOD OF STUDY
I have done my project from 18th June 2018 to 2nd July 2018 in
GREATER NOIDA plant of VARUN BEVERAGES (PEPSICO) Pvt.
Limited.
LIMITATIONS
22
There may be limitations to this study because the study
duration (summer placement) is very short and it’s not possible to
observe every aspect of inventory management and control system
practices.
1. Interest on invested capital.
2. Physical handling.
3. Accounting.
4. Depreciation and determination.
23
1. THEORETICAL ANALYSIS
INVENTORY MANAGEMENT:
Inventory is defined as a stock of goods that are maintained by
a business in anticipation of some future demand. Inventory
management is primarily about specifying the size and placement of
stocked goods. It has an impact on all business functions, particularly
operations, marketing, accounting, and finance. Itis required at
different locations within a facility or within multiple locations of a
supply network to protect the regular and planned course of production
against the random disturbance of running out of materials or goods.
Inventory management refers to all the activities involved in
developing and managing the inventory levels of raw materials, semi-
finished materials (work-in- progress) and finished goodsso that
adequate supplies are available and the costs of over or under stocks
are low. The cost of maintaining inventory is included in the final price
paid by the consumer. Good in inventory represents a cost to their
owner. The manufacturer has the expense of materials and labour. The
wholesaler also has funds tied up.
The major objective of inventory management and control is to
inform managers how much of a good to re-order, when to re-order the
good, how frequently orders should be placed and what the appropriate
safety stock is, for minimizing stockouts.And alsoinventory
24
management should involve to balance the conflicting economics of
not wanting to hold tool much stock. Thereby having to tie up capital
so as to guide against the incurring of costs such as storage, spoilage,
pilferage and obsolescence and, the desire to make items or goods
available when and where required (quality and quantity wise) so as to
avert the cost of not meeting such requirement. Inventory problems of
too great or too small quantities on hand can cause business failures.
Thus, the overall goal of inventory is to have what is needed, and to
minimize the number of times one is out of stock.
25
OBJECTIVES OF INVENTORY MANAGEMENT
There are three main objectives of inventory management, as follows:
PROVIDE THE DESIRED LEVEL OF CUSTOMER SERVICE:
Customer service refers to a company’s ability to satisfy the needs
of its customers. There are several ways to measure the level of
customer service, such as: (1) percentage of orders that are shipped on
schedule, (2) the percentage of line items that are shipped on schedule,
(3) the percentage of dollar volume that is shipped on schedule, and (4)
idle time due to material and componentshortage. The first three
measures focus on service to external customers, while the fourth
applies to internal customer service.
ACHIEVE COST-EFFICIENT OPERATIONS:
Inventories can be facilityfor the cost-efficient operations in several
ways. Inventories can provide a buffer between operations so that each
phase of the transformation process can continue to operate even when
output rates differ. Inventories also allow a company to maintain a
level workforce throughout the year even when there is seasonal
demand for the company’s output. By building large production lots of
items, companies are able to spread some fixed costs over a larger
number of units, thereby decreasing the unit cost of each item. Finally,
26
large purchases of inventory might qualify for quantity discounts,
which will also reduce the unit cost of each item.
MINIMIZE INVENTORY INVESTMENT:
As a company achieves lower amounts of money tied up in
inventory, that company’s overall cost structure will improve, as will
its profitability. A common measure used to determine how well a
company is managing its inventory investment (i.e., how quickly it is
getting its inventories out of the system and into the hands of the
customers) is inventory turnover ratio, which is a ratio of the annual
cost of goods sold to the average inventory level in dollars.
27
TYPES OF INVENTORY
Raw materials: The purchased items or extracted materials that are
transformed into components or products.
Components: Parts or subassemblies used in building the final
product.
Work-in-process (WIP): Any item that is in some stage of completion
in the manufacturing process.
Finished goods: Completed products that will be delivered to
customers.
Distribution inventory: Finished goods and spare parts that are at
various points in the distribution system.
Maintenance, repair, and operational (MRO) inventory (often
called supplies): Items that are used in manufacturing but do not
become part of the finished product.
NATURE OF INVENTORY: Adding Value through Inventory
QUALITY - inventory can be a “buffer” against poor quality;
conversely, low inventory levels may force high quality
SPEED- location of inventory has gigantic effect on speed
FLEXIBILITY - location, level of anticipatory inventory both have
effects
COST - Direct: purchasing, delivery, manufacturing
Indirect: holding, stock out.
28
REASONS FOR MAINTAINING INVENTORY
TIME: The time lags present in the supply chain, from supplier to user
at every stage, requires that you maintain certain amounts of inventory
to use in this "lead time." and also to provide effective customer
service.
UNCERTAINTY: Inventories are maintained as buffers to meet
uncertainties in demand, supply and movements of goods.
ECONOMIES OF SCALE: Ideal condition of "one unit at a time at a
place where a user needs it, when he needs it" principle tends to incur
lots of costs in terms of logistics. So bulk buying, movement and
storing brings in economies of scale, thus inventory.
ANTICIPATION INVENTORY OR SEASONAL
INVENTORY:Inventory are often built in anticipation of future
demand, planned promotional programs, seasonal demand fluctuations,
plant shutdowns, vacations, etc.
FLUCTUATION INVENTORY OR SAFETY STOCK: Inventory
is sometimes carried to protect against unpredictable or unexpected
variations in demand.
SPECULATIVE OR HEDGE INVENTORY: Inventory can be
carried to protect against some future event, such as a scarcity in
supply, price increase, disruption in supply, strike, etc.
MAINTENANCE, REPAIR, AND OPERATING (MRO)
INVENTORY: Inventories of some items (such as maintenance
supplies, spare parts, lubricants, cleaning compounds, and office
supplies) are used to support general operations and maintenance.
29
Pepsi co is currently the largest beverage company in the world having
the widest spread of consumers, over 200 countries with nearly two
billion servings per day. This huge network incorporates nearly one
hundred and forty thousand company associates to distribute this huge
amount of drink. It is important to note that we are not talking about
one particular drink, for example Pepsi co or Diet Pepsi co but a whole
range of beverages. In fact the Pepsi co Company has developed
bought and conglomerated more than three thousand five hundred
different drinks and has successfully or otherwise marketed and
positioned these drinks in the global market. (The Pepsi co Company,
2011a)
Having such a huge portfolio of products and ranging such a different
spectrum of customers, cultures and mind sets needs a very specific
and energetic marketing approach both as a global marketing strategy,
narrowing down to a more focused cultural approach to specific
country particular marketing strategies. A strategy that works in one
country could be irrelevant to another. The first paper to be discussed
is one which was published in 2005 in the ‘Thunderbird International
Business Review’ called ‘Pepsi co’s Marketing Challenges in Brazil:
The Tubainas War’. In this paper, the author discusses the marketing
challenges of the Pepsi co company as it combats its competitors, both
its nemesis Pepsi but also hundreds of local brands (called tubainas),
some which are supported by the government through specific tax
incentives, thus effectively effecting the price. Brazil is clearly an
important strategic country since it corresponds to Pepsi co third
30
largest operation while having a significantly low consumption rate of
only 144 bottles per day when compared with the bench mark of the
US with 462 bottles per year. To try and grow in the emergent market,
Pepsi co employed many different marketing strategies, from lowering
the price of its products in 1999 (from R$1.80 to R$1.25) to expand the
number of brands in the market. They also expanded on the particular
type of drink that was more in line with the taste of the Brazilian
population. In fact focus was given to Kuat, a particular drink
flavoured with Guarana, a Brazilian popular Amazonian fruit. In fact
the Brazilian subsidiary planted 200 hectares of this fruit to try and win
back the Brazilian market. Eventually the ‘winning strategy’ was a mix
of price positioning, changing the bottling technology (from plastic
going back to glass). To judge the effectiveness of the strategy that
Pepsi co employed in Brazil, it is relevant to see the current
consumption of the drinks under the Pepsi co umbrella. According to
Pepsi co’s own figures, last year’s consumption for Brazil was 229 per
capita, an increase from the 144 of 2005. This amounts to nearly 60%
growth in five years, a mammoth growth in such a small time period.
Clearly more work could be done to reach the consumption of other
high consumers that hit the 675 per capita. It is interesting to note that
in Malta, the Pepsi co consumption is the second highest in the world
with a staggering 606 bottles per capita ! (The Pepsi co Company,
2011d)
Continuing on the marketing aspect but now going over to the
European side of the globe, more specifically to Spain, one can
31
appreciate the different marketing techniques employed to enter into
the Spanish market. In the paper ‘Brand communities on the internet –
A Case Study of Pepsi coSpanish virtual community’, the authors
Maria Sicilia and Mariola Palazon discussed the ‘technological’
approach the Pepsi co took to penetrate this market. The innovative
approach was the use of virtual communities as an alternative strategy.
The paper first deals with what are virtual communities and how they
function. The data that the authors collected was from the period
September 2006 to July 2007. The paper is offers a very interesting
exposition of this virtual reality, social networking concept when
seeing the growth from 2000 to 2010, the Spanish consumption grow
from 251 to 284, a growth of 13% whereby the overall European
market grow by 20% and the Worldwide market grow by 33% ! (The
Pepsi co Company, 2011e)
The third paper discussed in this literature review deals with the
strategic positioning of Pepsi co in their Global Marketing Operation.
This means that now we are going to zoom out from the individual
country and go to the less specific. The paper written in 2003 by
Demetris Vrontis and Iain Sharp is titled ‘The Strategic Positioning of
Pepsi coin their Global Marketing Operation’ and was published in the
Marketing Review journal. This paper examines how Pepsi co has
strategically positioned itself within the world’s softdrink marketing.
The paper focusing at the models that Pepsi co has utilized for such a
‘global take over’. This paper explains that the Pepsi coCompany has
adopted both a Differentiation and a Cost Leadership Strategy. The use
32
of a differentiation strategy is where the firm attempts to be diverse
from its competitors by adding something to its product that will
provide a unique value to its customers. There are also various ways a
firm can differentiate depending on the industry it is in, however the
costs of this differentiation policy must be lower than the additional
pricing the firm can obtain.
Differentiation for Pepsi co is achieved through perceived superior
quality product, which surpasses their nearest rivals, and high brand
image and recognition. The company has also used their promotion
and packaging as a means of further differentiation, for example, the
Pepsi bottle, which has become an internationally recognized symbol.
(Vrontis and Sharp, 2003) These are basically the two overall methods
that Pepsi co employees for its strategic management and direction.
With these measures, Pepsi co managed to diverse from its competitors
and create a product which provided a unique value to its customer.
The products generated were well incorporated into a comprehensive
product portfolio which enabled world penetration and the ability to
hold on to this huge market share. It is clear that to manage a
corporation this big, involves challenges in Human Resource
management which are not to be disregarded. Specifically in this line
of literature, the next paper will discuss aspects of Human Resource
management specifically with respect to mentoring and coaching. The
paper is called ‘Case Study: Mentoring and Coaching as part of a
human resource development strategy: an example at Pepsi coFoods’.
33
This paper, written by David J Veale and Jeffrey M Wachtel, published
in the Management Development Review in 1996 highlights the three
approaches that Pepsi co took to this aspect of training. These three
approaches include the need to strengthen the link between their
business strategy and development focus, the need to involve
leadership of the organisation in all aspects of development and to use
of a variety of development tools to match personal and organisational
needs better. The three approaches were employed to reach the first of
the companies’ vision:
‘People: Be a great place to work where people are inspired to be the
best they can be’. (The Pepsi co Company, 2011f)
This paper explains that Pepsi co manages to use both coaching and
mentoring methods concurrently for the benefit of its employees.
Coaching is a relationship activity designed to increase performance of
the particular company. Coaching is a more informal method and
occurs between the employee and his or her employer. Mentoring is
more formal. It is based on a one-to-one relationship with someone
who normally is not in the same department or area. A mentor can or
normally uses all of the coaching types, but the purpose of mentoring
is much broader. Pepsi co believes that both mentoring and coaching
have their own important role in the HR development effort. Pepsi co
ascertains that people (staff) development is a main key to ensure
building competitive advantage and to create as high a performing
organisation as possible. (Vaele and Wachtel, 1996)
34
Inventory consists of stock of raw materials, work-in-progress,
spare pa consumables for production and finished goods for sale. Thus,
inventory com includes control over raw materials, spare parts,
consumables, partly finished goods, and finished goods. The following
are the common techniques of inventory control:
1. Determination of various levels of materials.
2. Economic Order Quantity.
3. ABC Analysis.
4. Perpetual Inventory System.
1. Determination of various Levels of Materials :
The store-keeper plays an important role in deciding upon the
various levels materials. In order to ensure that the optimum quantity
of materials is purchased stocked neither less nor more, the store
keeper applies scientific techniques of materials management. Fixing
of certain levels for each item of materials in one of techniques.
These levels are not permanent but require revision according
to the change in the factors which determine these levels. The
following levels are generally fixed.
(a) Re-order Level.
(b) Maximum Level.
(c) Minimum Level.
(d) Average Level.
35
(e) Danger Level
(a). Re-order Level :
This level is that level of material at which it is necessary to
initiate purchase requisition for fresh supplies. This is normally the
point lying between the maximum and the minimum levels. Fresh
orders must be placed before the actual stocks touch the minimum
level.
This level is fixed in such a manner that the quantity of
materials represented by the difference between the re-order level and
the minimum level will be sufficient to meet the requirement of
production till such time as the order materializes and materials are
delivered.
(b). Maximum Level:
The maximum level is that level of stock which can be held at any
time. In other words, it is the level beyond which stock should not be
maintained. The purpose is to avoid over-stocking and thereby using
working capital in a proper way.
(c) Minimum Level:
This is the level below which the stock of an item should not fall. This
is known as safety or buffer stock. An enterprise must maintain
minimum quantity of stock so that the production is not hampered due
to non-availability of materials
36
(d) Average Level:
Average level can be calculated by applying the following formula:
Maximum level + Minimum Level Average Level =
……………………………..
Or Average level = Minimum level + of Re-order Quantity.
(e) Danger Level:
Usually stack should not be lower than the minimum level. But
if for any reason, stock comes down below the minimum level, it is
called danger level. When the stock reaches danger level, it is
necessary to take urgent action on the part of the management for
immediate replenishment of stock to prevent stock-out situation. The
danger level can be calculated by applying the following formula:
Danger Level = Average consumption x Maximum Re-order
period for emergency purchases.
2. Economic Order Quantity (EOQ):
The economic order quantity, known as EOC, represents the
most favorable quantity to be ordered each time fresh orders are
placed. The quantity to be ordered is called economic order quantity
because the purchase of this size of material is most economical. It is
helpful to determine in advance as to how much should one buy when
the stock level reaches the re-order level. If large quantities arc
purchased, the carrying costs would be large.
On the other hand, if small quantities are purchased at frequent
intervals she ordering costs would be high. The economic order
37
quantity is fixed at such a level as to minimize the cost of ordering and
carrying the stock. It is the size of the order which produces the lowest
cost of material ordered.
On the other hand, if orders are placed for small quantities, the
ordering cost is more but the carrying cost would be less. Thus the
economic order quantity is determined at a point when the ordering
costs and the carrying costs are equal. Only at this stage the total of
ordering cost and carrying cost is minimum.
3. ABC Analysis:
This technique of inventory control is also known as always
Better Control technique. ABC analysis is an analytical method of
control which aims at concentrating effects on those areas where
attention is needed most.
According to this approach to inventory control high value
items are more closely controlled than low value items. Each item of
inventory is given A, B or C denomination depending upon the amount
spent for that particular item. “:A” or the highest value items should be
under the tight control and under responsibility of the most
experienced personnel, while “C” or the lowest value may be under
simple physical control.
It may also be clear with the help of the following examples:
“A” Category – 5% to 10% of the items represent 70% to 75% of the
money value.
38
“B” Category – 15% to 20% of the items represent 15% to 20% of the
money.
“C” Category – The remaining number of the items represent 5% to
10% of the money value.
Pricing of Raw Materials:
When issues are made out of various lots purchased at varying
prices, the problem arises to which of the receipt price should be
adopted for valuing the materials requisitions.
1. First in first out :
Materials received first will be issued first. The price of the earliest
consignment if taken first and when that consignment is exhausted the
price of the next consignment is adopted and so on. This method is
suitable in times of falling prices, because the material charge to
production will be high while the replacement cost of materials will be
low.
2. Last in first out :
Materials received last will be issued first. The price of the last
consignment is taken first and when that consignment is exhausted the
price of the second last consignment is adopted and so on. In timing of
rising prices this method will show a charge to production, which is
closely related to current price levels provided that the last purchase is
made recently.
3. Weighted average cost method :
39
Under this method material issued is priced at the weighted average
cost of material in stock.
WAC= Value of material in stock / quantity in stock.
4. Standard price method :
Under this method a standard price is predetermined. The price of
issues predetermined for a stated period taken into account all the
factors affecting price such as anticipated market trends, transportation
charges, and normal quantity of purchase. Standard prices are
determined for each material and material requisitions are priced at
standard irrespective of the actual purchase price. Any difference
between the standard and actual price results in materials price
variance.
5. Current Price :
According to this method, material issued is priced at their replacement
or realizable price at the time of issue. So the cost at which identical
material could be purchased from the market should be ascertained and
used for valuing material issues.
40
DATA ANALYSIS
1. How inventory control works in VARUN BEVERAGES (PEPSICO) ?
a) By efficiently tracking qualities across storage location.
b) By common application
c) By popular transaction
d) By improve accuracy
Sl. No. Opinions No. of Respondents Percentage
1 a 12 60
2 b 03 15
3 c 03 15
4 d 02 10
Total 20 100
How inventory control works in VARUN
BAVERAGES(PEPSI)
10%
15%
15% 60%
a b c d
Interpretation:
41
From the above table it shows that inventory controls works in
VARUN BEVERAGES (PEPSICO) efficiently tracking qualities
across storage location is 60%, by common application 15%, by
popular transaction 15% and by improve accuracy by 10%.
2. Are policies and procedures current in waiting and properly approved
in VARUN BEVERAGES (PEPSICO)?
Sl. No. Opinions No. of Respondents Percentage
1 Yes 15 75
2 No 05 25
3 Can’t Say 00 00
Total 20 100
Policies and procedures current in waiting
and properly approved in VARUN
BAVERAGES(PEPSI)
0%
25%
Yes
No
Can't Say
75%
42
Interpretation:
From the above table it shows that75% respondents are positive
thatpolicies and procedures current in waiting and properly approved
in VARUN BAVERAGES Plant compare to only 25% are negative
respondents.
43
3. Does the Inventory department compare qualities received against
receiving reports etc. in VARUN BEVERAGES (PEPSICO)?
Sl. No. Opinions No. of Respondents Percentage
1 Yes 15 75
2 No 05 25
3 Can’t Say 00 00
Total 20 100
Qualities received against receiving reports etc. in VARUN
BAVERAGES(PEPSI)
0%
25%
Yes
No
Can't Say
75%
Interpretation:
From the above table it shows that 75% respondents are positive
thatinventory department compare qualities received against receiving
reports etc. in VARUN BAVERAGES whereas compare to only 25%
respondents are negative answers.
44
4. Are inventory records reconciled to advantage reports on a regular
basis in VARUN BEVERAGES (PEPSICO)?
5.
Sl. No. Opinions No. of Respondents Percentage
1 Yes 19 95
2 No 01 05
3 Can’t Say 00 00
Total 20 100
Inventory records reconciled to advantage reports on a regular
basis in VARUN BAVERAGES(PEPSI)
0%
5%
Yes
No
Can't Say
95%
Interpretation:
From the above table it shows that 95% respondentsstate that inventory
records reconciled to advantage reports on a regular basis in VARUN
BAVERAGES whereas compare to only 5% respondents are negative
answers.
45
5. Does management review the reconciliation of physical inventory counts to the inventory
records?
6.
Sl. No. Opinions No. of Respondents Percentage
1 Yes 17 85
2 No 02 10
3 Can’t Say 01 05
Total 20 100
Management review the reconciliation of physical inventory
counts to the inventory records
5%
10%
Yes
No
Can't Say
85%
Interpretation:
From the above table it shows that85% respondents are satisfied that
management review the reconciliation of physical inventory counts to
the inventory records and 10%are negative answers whereas 5% can’t
say anything.
46
Is a perpetual inventory system (including quantities and value) in use as to all major classes of
inventory?
6.
Sl. No. Opinions No. of Respondents Percentage
1 Yes 19 95
2 No 01 05
3 Can’t Say 00 00
Total 20 100
Perpetual inventory system (including quantities and value)
in use as to all major classes of inventory
0%
5%
Yes
No
Can't Say
95%
Interpretation:
From the above table it shows that perpetual inventory system
(including quantities and value) in use as to all major classes of
inventory is 95% whereas compare to only 5% negative answers.
47
6. Are perpetual inventory records update promptly?
7.
Sl. No. Opinions No. of Respondents Percentage
1 Yes 18 90
2 No 02 10
3 Can’t Say 00 00
Total 20 100
Inventory records reconciled to advantage reports on a
regular basis in VARUN BAVERAGES(PEPSI)
0%
10%
Yes
No
Can't Say
90%
Interpretation:
From the above table it shows that perpetual inventory system
(including quantities and value) in use as to all major classes of
inventory is 90% whereas compare to only 10% negative answers.
48
FINDINGS
Improve data accuracy
Perfect inventory levels record is maintained. The best way to do that
is by using mobile wireless devices and product barcodes. Scanning
barcodes is faster and more accurate than typing product information
by hand. the inventory management solution chosen uses mobile
barcode scanner so it is not tied to a desktop computer. it should be
able to update the inventory records from anywhere.
Increase efficiency
One of the main purposes of using inventory management software is
to save time and make your company more efficient. With the right
inventory software, your company should see a decrease in the amount
of time it takes to place orders, receive products and pick. Then pack it
and ship products to customer.
In VARUN BEVERAGES (PEPSICO) company there are various
products like in Pepsi, Diet Pepsi, Seven-Up, Mirinda Orange, Mirinda
Lemon, Mountain Dew, Seven-Up Nimbooz Masala Soda, Evervess
Soda, Sting and Gatorade.
They use QAD(Quality Archery Design) software to maintain
inventory management system.
They also maintain GRN(Goods Received Note) and SRN(Sells
Received Note).
Very soon they sifted there new software SAP.
49
SUGGESTIONS
Inventory management system is the best choice for replacing
the current system. The current system which is used in cola system by
using inventory management system transaction and any other thing
will run more efficient and effective with any data loss. Form run
group point of view inventory management system should be
implemented not for this but also the others and e-scan will be used in
office fact deal with warehousing like cargo, container, factory etc.
Inventory management system will be better if it improved with
programmed. That deal with website, so the customer by home can
communicate with the clerk and accountant of the shop and ask
products available then, it should deal transaction delivery to home.
The use of inventory management system, it suggest they need to be
trainee well in order to maintain wrong input of data may be trouble in
daily report. If there are new updates of inventory management system
we suggest that each office or organization always follow the update
show the current system will not let behind.
50
CONCLUSIONS
Company which does not have in management system will get
problem when check. There are very much important to produce
Finished Goods(FG) at a right time because if the Finished Goods(FG)
are not produce at a right time then there will be a shortage of stock at
retailer shop. Then the retailer doesn’t satisfy to your service. Then the
profit showing very less. It’s totally depends upon the management
system. If the management teams don’t give the raw material at a
perfect time then the production teams don’t produce the Finished
Goods (FG) at the right time.
There is a linkage between the Finished Goods (FG), demand
and inventories of Raw material Packaging Material (RMPM) and
spares and other which required for day to day smooth operation of a
organization. They all are related to each other. If there is no Raw
Material (RM) then there is no Finished Goods (FG). If the machines
are not in good conditions then the production will be stop. Then the
Finished Goods (FG) are not produce at the right time.
Now the company use QAD software but very soon sifted to
the SAP software because to improve their inventory system. It also
enhances the strength of the company. I found the management should
be very much perfect and the teams do his work in a proper way. My
heart full gratitude to the staff and employees of VARUN
BEVERAGES (PEPSICO) Beverages Pvt. Ltd to co-operate with me
throughout my internship period.
51
Questionnaire
INVENTORY MANAGEEMNT & CONTROL SYSTEM
Respected Sir/Madam,
I am HIMANSHU BHATI doing my project work on the topic
“Inventory Management & Control System in VARUN
BEVERAGES (PEPSICO)” under the guidance of Mr. ROHIT
VERMA, DY.G.M. (HR) your impartial opinions shall be kept
confidential.
Therefore kindly cooperate with me in this regard.
1. How inventory control works in VARUN BEVERAGES (PEPSICO) ?
a) By efficiently tracking qualities across storage location.
b) By common application
c) By popular transaction
d) By improve accuracy
2) Are Inventory policies and procedures current in waiting and properly
approved in VARUN BEVERAGES (PEPSICO) ?
Ans. (a) Yes (b) No (c) Can’t Say
3) Do the Inventory department compare qualities received against
receiving reports etc. in VARUN BEVERAGES (PEPSICO) ?
Ans. (a) Yes (b) No (c) Can’t Say
4) Are inventory records reconciled to advantage reports on a regular
basis in VARUN BEVERAGES (PEPSICO) ?
Ans. (a) Yes (b) No (c) Can’t Say
52
5) Does management review the reconciliation of physical inventory
counts to the inventory records?
Ans. (a) Yes (b) No (c) Can’t Say
6) Is a perpetual inventory system (including quantities and value) in use
as to all major classes of inventory?
7) Are perpetual inventory records update promptly?
Ans. (a) Yes (b) No (c) Can’t Say
8) Does internal control appear adequate for the inventory system
overall?
Ans. (a) Yes (b) No (c) Can’t Say
9) Does your department prepare an annual financial report? Are
managers hold accountable for financial performance?
Ans. (a) Yes (b) No (c) Can’t Say
10) Has the department established cross-training or contingency plans for
significant changes in personal?
Ans. (a) Yes (b) No (c) Can’t Say
11) Does your department maintain any confidential employee/student and
human subject research records that requires special treatment for
privacy protection?
Ans. (a) Yes (b) No (c) Can’t Say
12) Have employees been trained for workplace safety by the
Environmental Health & safety officer (EH&C) to comply with the
appropriate regular for requirements for their job responsibilities?
Ans. (a) Yes (b) No (c) Can’t Say
53
13) Do you believe that department personal are sufficiently informed
about important federal and state laws and regulations that govern
activities performed within your department?
Ans. (a) Yes (b) No (c) Can’t Say
14) Are the internal employee co-ordinate you for doing your survey?
60/30/10
Ans. (a) Yes (b) No (c) Can’t Say
15) Are you satisfied the entire inventory process and control system of
VARUN BEVERAGES (PEPSICO)? 80/10/10
Ans. (a) Yes (b) No (c) Can’t Say
54
REFRENCES & BIBILOGRAPHY:
Websites:
www.google.com
www.emeraldinsight.com
www.pepsico.in
www.varunbeverages.com
55