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A3 Problem Solving Guide

This document outlines an A3 problem solving report template. The template includes sections for background on the problem, current conditions, goals, possible root causes, countermeasures, implementation plan, and follow up. It provides guidance on concisely communicating the business problem being addressed, analyzing the root causes using problem solving tools, proposing countermeasures and plans to implement them, and anticipating remaining issues.

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marsha78
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170 views2 pages

A3 Problem Solving Guide

This document outlines an A3 problem solving report template. The template includes sections for background on the problem, current conditions, goals, possible root causes, countermeasures, implementation plan, and follow up. It provides guidance on concisely communicating the business problem being addressed, analyzing the root causes using problem solving tools, proposing countermeasures and plans to implement them, and anticipating remaining issues.

Uploaded by

marsha78
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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Title: A3 Problem Solving Report

Date: Owner
Project Closed Date: Team:

GUIDE SHEET
Do
Project Status:
Plan PROPOSAL
BACKGROUND  Your proposed countermeasures
 Why are you talking about it?

 What is the business case? What business problem are you trying to solve or analyse? Be
very concise – communicate WHY you are addressing this issue.

PLAN

 Timeline with who, what, when, where, how.


CURRENT CONDITIONS
Action Owner Date
 What is going on?
 Use facts
 Be visual – use Pareto charts, pie charts, sketches (Use diagrams to be efficient)
 Make the problem clear and data driven.

GOAL

 State the specific target(s) that the process / system / situation should look like. provide
measurable or identifiable goals.

Check / Act
FOLLOW UP
POSSIBLE ROOT CAUSES
 What issues or remaining problems can you anticipate?
 Use the simplest problem-analysis tool that will suffice, to find the root cause of the problem:
Five whys; fishbone diagram, problem or process analysis tree, 7 QC tools, tools
from Six Sigma, Kepner-Tragoe, Shainen, Taguchi, TRIZ and find the root cause to the
problem.
Title: A3 Problem Solving Report
Problem Solving Event Number: Date: Owner
Project Closed Date: Team:

Do
Project Status:
Plan COUNTERMEASURES
BACKGROUND

IMPLEMENTATION
CURRENT SITUATION
Action Owner Date

GOAL

POSSIBLE ROOT CAUSES

Check / Act
FOLLOW UP

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