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This document provides instructions for diagnosing and repairing squeaks and rattles in a vehicle. It describes a workflow for troubleshooting that involves interviewing the customer, documenting the noise conditions, duplicating the noise during a test drive, and isolating the source of the noise. Specific squeak and rattle characteristics are defined to help diagnose the type of noise. The document also includes sections on precautions, preparation, and repair procedures for various vehicle components that can cause squeaks or rattles.
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
0% found this document useful (0 votes)
106 views27 pages

GW PDF

This document provides instructions for diagnosing and repairing squeaks and rattles in a vehicle. It describes a workflow for troubleshooting that involves interviewing the customer, documenting the noise conditions, duplicating the noise during a test drive, and isolating the source of the noise. Specific squeak and rattle characteristics are defined to help diagnose the type of noise. The document also includes sections on precautions, preparation, and repair procedures for various vehicle components that can cause squeaks or rattles.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 27

BODY EXTERIOR, DOORS, ROOF & VEHICLE SECURITY

SECTION
GLASS & WINDOW SYSTEM
GW B

E
CONTENTS
SYMPTOM DIAGNOSIS ............................... 2 Exploded View .........................................................13 F
Removal and Installation .........................................13
SQUEAK AND RATTLE TROUBLE DIAG- Inspection ................................................................14
NOSES ................................................................ 2 G
Work Flow ................................................................. 2 BACK DOOR WINDOW GLASS ...................... 15
Inspection Procedure ................................................ 4 Exploded View .........................................................15
Diagnostic Worksheet ............................................... 6 Removal and Installation .........................................15
Inspection ................................................................16 H
PRECAUTION ............................................... 8
FRONT DOOR GLASS ..................................... 17
PRECAUTIONS ................................................... 8 Exploded View .........................................................17 I
Precaution for Supplemental Restraint System Removal and Installation .........................................17
(SRS) "AIR BAG" and "SEAT BELT PRE-TEN- Inspection and Adjustment ......................................18
SIONER" ................................................................... 8
FRONT REGULATOR ....................................... 20 J
Precaution for Procedure without Cowl Top Cover...... 8
Handling for Adhesive and Primer ............................ 8 Exploded View .........................................................20
Removal and Installation .........................................20
PREPARATION ............................................ 9 Disassembly and Assembly .....................................21 GW
Inspection and Adjustment ......................................21
PREPARATION ................................................... 9
Special Service Tools .............................................. 9 REAR DOOR GLASS ....................................... 23
Exploded View .........................................................23 L
Commercial Service Tools ....................................... 9
Removal and Installation .........................................23
ON-VEHICLE REPAIR ................................. 10 Inspection and Adjustment ......................................24
M
WINDSHIELD GLASS ........................................10 REAR REGULATOR ......................................... 25
Exploded View ........................................................ 10 Exploded View .........................................................25
Removal and Installation ......................................... 11 Removal and Installation .........................................25
Inspection ................................................................ 12 Disassembly and Assembly .....................................26 N
Inspection and Adjustment ......................................26
SIDE WINDOW GLASS .....................................13
O

Revision: 2007 November GW-1 2009 Murano


SQUEAK AND RATTLE TROUBLE DIAGNOSES
< SYMPTOM DIAGNOSIS >
SYMPTOM DIAGNOSIS
SQUEAK AND RATTLE TROUBLE DIAGNOSES
Work Flow INFOID:0000000003597960

SBT842

CUSTOMER INTERVIEW
Interview the customer if possible, to determine the conditions that exist when the noise occurs. Use the Diag-
nostic Worksheet during the interview to document the facts and conditions when the noise occurs and any of
customer's comments; refer to GW-6, "Diagnostic Worksheet". This information is necessary to duplicate the
conditions that exist when the noise occurs.
• The customer may not be able to provide a detailed description or the location of the noise. Attempt to obtain
all the facts and conditions that exist when the noise occurs (or does not occur).
• If there is more than one noise in the vehicle, perform a diagnosis and repair the noise that the customer is
concerned about. This can be accomplished by performing a cruise test on the vehicle with the customer.
• After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics
are provided so the customer, service adviser and technician are all speaking the same language when
defining the noise.
• Squeak – (Like tennis shoes on a clean floor)
Squeak characteristics include the light contact/fast movement/brought on by road conditions/hard surfaces
= higher pitch noise/softer surfaces = lower pitch noises/edge to surface = chirping
• Creak – (Like walking on an old wooden floor)
Creak characteristics include firm contact/slow movement/twisting with a rotational movement/pitch depen-
dent on materials/often brought on by activity.
• Rattle – (Like shaking a baby rattle)
Rattle characteristics include the fast repeated contact/vibration or similar movement/loose parts/missing
clip or fastener/incorrect clearance.
• Knock – (Like a knock on a door)
Knock characteristics include hollow sounding/sometimes repeating/often brought on by driver action.
• Tick – (Like a clock second hand)
Tick characteristics include gentle contacting of light materials/loose components/can be caused by driver
action or road conditions.
• Thump – (Heavy, muffled knock noise)
Thump characteristics include softer knock/dead sound often brought on by activity.
• Buzz – (Like a bumblebee)
Buzz characteristics include high frequency rattle/firm contact.
• Often the degree of acceptable noise level will vary depending up on the person. A noise that you may judge
as acceptable may be very irritating to the customer.
• Weather conditions, especially humidity and temperature, may have a great effect on noise level.
DUPLICATE THE NOISE AND TEST DRIVE

Revision: 2007 November GW-2 2009 Murano


SQUEAK AND RATTLE TROUBLE DIAGNOSES
< SYMPTOM DIAGNOSIS >
If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or location of the noise. This information can be used to A
duplicate the same conditions when you confirm the repair.
If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
B
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”. C
5) At idle, apply engine load (electrical load, half-clutch on M/T models, drive position on A/T models).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
• Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs. D
• If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS E
After verifying the customer concern or symptom, check ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follow the procedure to repair the noise.
F
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area. To help pinpoint the source of the noise, use a listening tool
(Chassis Ear: J-39570, Engine Ear and mechanics stethoscope). G
2. Narrow down the noise to a more specific area and identify the cause of the noise by:
• Removing the components in the area that you suspect the noise is coming from.
Do not use too much force when removing clips and fasteners, otherwise clips and fastener can be broken H
or lost during the repair, resulting in the creation of new noise.
• Tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only tem-
I
porarily.
• Feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the
noise.
• Placing a piece of paper between components that you suspect are causing the noise. J
• Looking for loose components and contact marks.
Refer to GW-4, "Inspection Procedure".
REPAIR THE CAUSE GW
• If the cause is a loose component, tighten the component securely.
• If the cause is insufficient clearance between components:
- Separate components by repositioning or loosening and retightening the component, if possible. L
- Insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or ure-
thane tape. A Nissan Squeak and Rattle Kit (J-43980) is available through your authorized Nissan Parts
Department.
CAUTION: M
Do not use excessive force as many components are constructed of plastic and may be damaged.
NOTE:
Always check with the Parts Department for the latest parts information. N
The following materials are contained in the Nissan Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc. O
76268-9E005: 100 × 135 mm (3.94 × 5.31 in)
76884-71L01: 60 × 85 mm (2.36 × 3.35 in)
76884-71L02: 15 × 25 mm (0.59 × 0.98 in) P
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50 × 50 mm (1.97 × 1.97 in)
73982-50Y00: 10 mm (0.39 in) thick,50 × 50 mm (1.97 × 1.97 in)
INSULATOR (Light foam block)
80845-71L00: 30 mm (1.18 in) thick,30 × 50 mm (1.18 × 1.97in)
FELT CLOTHTAPE

Revision: 2007 November GW-3 2009 Murano


SQUEAK AND RATTLE TROUBLE DIAGNOSES
< SYMPTOM DIAGNOSIS >
Used to insulate where movement does not occur. Ideal for instrument panel applications.
68370-4B000: 15 × 25 mm (0.59 × 0.98 in) pad
68239-13E00: 5 mm (0.20 in) wide tape roll
The following materials, not found in the kit, can also be used to repair squeaks and rattles.
UHMW (TEFLON) TAPE
Insulates where slight movement is present. Ideal for instrument panel applications.
SILICONE GREASE
Used in place of UHMW tape that will be visible or not fit. Will only last a few months.
SILICONE SPRAY
Use when grease cannot be applied.
DUCT TAPE
Use to eliminate movement.
CONFIRM THE REPAIR
Confirm that the cause of a noise is repaired by test driving the vehicle.Operate the vehicle under the same
conditions as when the noise originally occurred. Refer to the notes on the Diagnostic Worksheet.
Inspection Procedure INFOID:0000000003597961

Refer to Table of Contents for specific component removal and installation information.
INSTRUMENT PANEL
Most incidents are caused by contact and movement between:
1. The cluster lid A and instrument panel
2. Acrylic lens and combination meter housing
3. Instrument panel to front pillar garnish
4. Instrument panel to windshield
5. Instrument panel mounting pins
6. Wiring harnesses behind the combination meter
7. A/C defroster duct and duct joint
These incidents can usually be located by tapping or moving the components to duplicate the noise or by
pressing on the components while driving to stop the noise. Most of these incidents can be repaired by
applying felt cloth tape or silicon spray (in hard to reach areas). Urethane pads can be used to insulate
wiring harness.
CAUTION:
Do not use silicone spray to isolate a squeak or rattle. If you saturate the area with silicone, you
will not be able to recheck the repair.
CENTER CONSOLE
Components to pay attention to include:
1. Shifter assembly cover to finisher
2. A/C control unit and cluster lid C
3. Wiring harnesses behind audio and A/C control unit
The instrument panel repair and isolation procedures also apply to the center console.
DOORS
Pay attention to the:
1. Finisher and inner panel making a slapping noise
2. Inside handle escutcheon to door finisher
3. Wiring harnesses tapping
4. Door striker out of alignment causing a popping noise on starts and stops
Tapping or moving the components or pressing on them while driving to duplicate the conditions can isolate
many of these incidents. You can usually insulate the areas with felt cloth tape or insulator foam blocks from
the Nissan Squeak and Rattle Kit (J-43980) to repair the noise.
TRUNK
Trunk noises are often caused by a loose jack or loose items put into the trunk by the owner.
In addition look for:
1. Trunk lid dumpers out of adjustment

Revision: 2007 November GW-4 2009 Murano


SQUEAK AND RATTLE TROUBLE DIAGNOSES
< SYMPTOM DIAGNOSIS >
2. Trunk lid striker out of adjustment
3. The trunk lid torsion bars knocking together A
4. A loose license plate or bracket
Most of these incidents can be repaired by adjusting, securing or insulating the item(s) or component(s) caus-
ing the noise. B

SUNROOF/HEADLINING
Noises in the sunroof/headlining area can often be traced to one of the following:
C
1. Sunroof lid, rail, linkage or seals making a rattle or light knocking noise
2. Sun-visor shaft shaking in the holder
3. Front or rear windshield touching headlining and squeaking D
Again, pressing on the components to stop the noise while duplicating the conditions can isolate most of these
incidents. Repairs usually consist of insulating with felt cloth tape.
SEATS E
When isolating seat noise it is important to note the position the seat is in and the load placed on the seat
when the noise is present. These conditions should be duplicated when verifying and isolating the cause of
the noise. F
Cause of seat noise include:
1. Headrest rods and holder
2. A squeak between the seat pad cushion and frame G
3. The rear seatback lock and bracket
These noises can be isolated by moving or pressing on the suspected components while duplicating the con-
ditions under which the noise occurs. Most of these incidents can be repaired by repositioning the component H
or applying urethane tape to the contact area.
UNDERHOOD
Some interior noise may be caused by components under the hood or on the engine wall. The noise is then I
transmitted into the passenger compartment.
Causes of transmitted underhood noise include:
1. Any component mounted to the engine wall J
2. Components that pass through the engine wall
3. Engine wall mounts and connectors
4. Loose radiator mounting pins GW
5. Hood bumpers out of adjustment
6. Hood striker out of adjustment
L
These noises can be difficult to isolate since they cannot be reached from the interior of the vehicle. The best
method is to secure, move or insulate one component at a time and test drive the vehicle. Also, engine RPM
or load can be changed to isolate the noise. Repairs can usually be made by moving, adjusting, securing, or
insulating the component causing the noise. M

Revision: 2007 November GW-5 2009 Murano


SQUEAK AND RATTLE TROUBLE DIAGNOSES
< SYMPTOM DIAGNOSIS >
Diagnostic Worksheet INFOID:0000000003597962

PIIB8740E

Revision: 2007 November GW-6 2009 Murano


SQUEAK AND RATTLE TROUBLE DIAGNOSES
< SYMPTOM DIAGNOSIS >

GW

PIIB8742E

Revision: 2007 November GW-7 2009 Murano


PRECAUTIONS
< PRECAUTION >
PRECAUTION
PRECAUTIONS
Precaution for Supplemental Restraint System (SRS) "AIR BAG" and "SEAT BELT
PRE-TENSIONER" INFOID:0000000003597967

The Supplemental Restraint System such as “AIR BAG” and “SEAT BELT PRE-TENSIONER”, used along
with a front seat belt, helps to reduce the risk or severity of injury to the driver and front passenger for certain
types of collision. Information necessary to service the system safely is included in the “SRS AIRBAG” and
“SEAT BELT” of this Service Manual.
WARNING:
• To avoid rendering the SRS inoperative, which could increase the risk of personal injury or death in
the event of a collision which would result in air bag inflation, all maintenance must be performed by
an authorized NISSAN/INFINITI dealer.
• Improper maintenance, including incorrect removal and installation of the SRS, can lead to personal
injury caused by unintentional activation of the system. For removal of Spiral Cable and Air Bag
Module, see the “SRS AIRBAG”.
• Do not use electrical test equipment on any circuit related to the SRS unless instructed to in this
Service Manual. SRS wiring harnesses can be identified by yellow and/or orange harnesses or har-
ness connectors.
Precaution for Procedure without Cowl Top Cover INFOID:0000000003597971

When performing the procedure after removing cowl top cover, cover
the lower end of windshield with urethane, etc.

PIIB3706J

Handling for Adhesive and Primer INFOID:0000000003597968

• Do not use an adhesive which is past its usable date. Shelf life of this product is limited to six months after
the date of manufacture. Carefully adhere to the expiration or manufacture date printed on the box.
• Keep primers and adhesive in a cool, dry place. Ideally, they should be stored in a refrigerator.
• Open the seal of the primer and adhesive just before application. Discard the remainder.
• Before application, be sure to shake the primer container to stir the contents. If any floating material is found,
do not use it.
• If any primer or adhesive contacts the skin, wipe it off with gasoline or equivalent and wash the skin with
soap.
• When using primer and adhesive, always observe the precautions in the instruction manual.

Revision: 2007 November GW-8 2009 Murano


PREPARATION
< PREPARATION >
PREPARATION A
PREPARATION
Special Service Tools INFOID:0000000003597972
B
The actual shapes of Kent-Moore tools may differ from those of special service tools illustrated here.

Tool number C
(Kent-Moore No.) Description
Tool name
D

(J-39570)
Locating the noise E
Chassis ear

SIIA0993E F

(J-43980)
G
NISSAN Squeak and Rat- Repairing the cause of noise
tle Kit
H
SIIA0994E

Commercial Service Tools INFOID:0000000003352379 I

Tool name Description


J

GW
Engine ear Locating the noise

L
SIIA0995E

Suction lifter Holding the door glass


N

PIIB1805J

Remover tools Remove the clips, pawls and metal clips P

PIIB7923J

Revision: 2007 November GW-9 2009 Murano


WINDSHIELD GLASS
< ON-VEHICLE REPAIR >
ON-VEHICLE REPAIR
WINDSHIELD GLASS
Exploded View INFOID:0000000003352380

JMKIA1782GB

Revision: 2007 November GW-10 2009 Murano


WINDSHIELD GLASS
< ON-VEHICLE REPAIR >

1. Windshield glass 2. Fastener 3. Windshield molding (side) A


4. Windshield molding (upper) 5. Spacer 6. Mirror base
7. Rain sensor bracket 8. Insulator 9. Dam sealant rubber
10. Roof 11. Headlining ASSY 12. Adhesive B
13. Primer 14. Roof rail 15. Cowl top center
16. Insulator dash lower 17. Body side outer 18. Front pillar garnish
19. Cowl top cover C
Clip
Unit: mm (in)
Note: • D and E on the exploded view are sections of sunroof models. D
• The windshield glass, windshield molding upper, spacer, mirror base, rain sensor bracket, insulator and dam sealant rub-
ber constitute the windshield glass assembly.
Refer to GI-4, "Components" for symbols in the figure. E
Removal and Installation INFOID:0000000003352381

F
REMOVAL
1. Remove the front pillar garnish (LH/RH). Refer to INT-19, "Removal and Installation".
2. Remove partially the headlining (front edge). Refer to INT-25, "NORMAL ROOF : Removal and Installa- G
tion" or INT-29, "SUNROOF : Removal and Installation".
3. Remove the front wiper arms (LH/RH). Refer to WW-120, "Removal and Installation".
4. Remove the cowl top cover. Refer to EXT-20, "Removal and Installation". H
5. Remove the roof side molding. Refer to EXT-31, "SUNROOF : Removal and Installation".
6. Remove glass using piano wire or power cutting tool (A) and an inflatable pump bag (B) after removing
moldings. I

GW

PIIB5779E L
NOTE:
Mark the body and the glass with matching marks if the windshield glass is reused.
WARNING:
M
Always wear safety glasses and heavy gloves to prevent injury.
CAUTION:
• Never use a cutting knife or power cutting tool when the windshield glass is reused.
• Be careful not to scratch the glass when removing. N
• Never set or stand the glass on its edge. Small chips may develop into cracks.
INSTALLATION
• The dam rubber and insulator should be installed in position. O
• Use a genuine Nissan Urethane Adhesive Kit (if available) or equivalent and follow the instructions furnished
with it.
• Open a door window while the urethane adhesive is curing. This prevents the glass from being forced out by P
passenger room air pressure when all door windows are closed.
• The molding must be installed securely so that it is in position and leaves no clearance.
• Inform the customer that the vehicle should remain stationary until the urethane adhesive has completely
cured (approximately 24 hours). Curing time varies with temperature and humidity.
WARNING:
• Keep heat and open flames away as primers and adhesive are flammable.

Revision: 2007 November GW-11 2009 Murano


WINDSHIELD GLASS
< ON-VEHICLE REPAIR >
• The materials contained in the kit are harmful if swallowed, and may irritate skin and eyes. Never let
them in contact with the skin and eyes.
• Use in an open, well ventilated location. Never breathe the vapors. They may be harmful if inhaled.
Move immediately to an area with fresh air if affected by vapor inhalation.
• Driving the vehicle before the urethane adhesive has completely cured may affect the performance
of the windshield in case of an accident.
CAUTION:
• Perform adjustment of front wiper arms stop location. Refer to WW-120, "Adjustment".
• Never use an adhesive which is past its usable term. Shelf life of this product is limited to six months
after the date of manufacture. Carefully adhere to the expiration or manufacture date printed on the
box.
• Keep primers and adhesive in a cool, dry place. Ideally, they should be stored in a refrigerator.
• Never leave primers or adhesive cartridge unattended with their caps open or off.
• The vehicle should not be driven for at least 24 hours or until the urethane adhesive has completely
cured. Curing time varies depending on temperature and humidity. The curing time increases under
lower temperature and lower humidity.
Inspection INFOID:0000000003352382

REPAIRING WATER LEAKAGE FOR WINDSHIELD


Leakage can be repaired without removing the glass.
Determine the extent of leakage if water is leaking between the urethane adhesive material and body or glass.
This can be done by applying water to the windshield area while pushing glass outward.
Apply primer (if necessary) and then urethane adhesive to the leakage point to stop the leakage.

Revision: 2007 November GW-12 2009 Murano


SIDE WINDOW GLASS
< ON-VEHICLE REPAIR >
SIDE WINDOW GLASS
A
Exploded View INFOID:0000000003352383

GW

JMKIA1783GB

N
1. Side window glass 2. Adhesive 3. Primer
4. Body side outer panel 5. Luggage side upper finisher 6. Rear pillar inner
7. Molding 8. Spacer O
: Clip
Unit: mm (in)
Note: The side window glass, molding, spacer and clip constitute the side window glass assembly P
Refer to GI-4, "Components" for symbols in the figure.

Removal and Installation INFOID:0000000003352384

REMOVAL
1. Remove the luggage side upper finisher. Refer to INT-19, "Removal and Installation".

Revision: 2007 November GW-13 2009 Murano


SIDE WINDOW GLASS
< ON-VEHICLE REPAIR >
2. Apply protective tape around the side window to protect the painted surface from damage.
3. Remove the side window glass using piano wire.
WARNING:
Always wear safety glasses and heavy gloves to prevent injury.
CAUTION:
• Be careful not to scratch the glass when removing.
• Never set or stand the glass on its edge. Small chips may develop into cracks.
INSTALLATION
• Use a genuine Nissan Urethane Adhesive Kit (if available) or equivalent and follow the instructions furnished
with it.
• Open a door window while the urethane adhesive is curing. This prevents the glass from being forced out by
passenger room air pressure when all door windows are closed.
• The molding must be installed securely so that it is in position and leaves no clearance.
• Inform the customer that the vehicle should remain stationary until the urethane adhesive has completely
cured (approximately 24 hours). Curing time varies with temperature and humidity.
WARNING:
• Keep heat and open flames away as primers and adhesive are flammable.
• The materials contained in the kit are harmful if swallowed, and may irritate skin and eyes. Never let
them in contact with the skin and eyes.
• Use in an open, well ventilated location. Never breathe the vapors. They may be harmful if inhaled.
Move immediately to an area with fresh air if affected by vapor inhalation.
• Driving the vehicle before the urethane adhesive has completely cured may affect the performance
of the side window in case of an accident.
CAUTION:
• Never use an adhesive which is past its usable term. Shelf life of this product is limited to six months
after the date of manufacture. Carefully adhere to the expiration or manufacture date printed on the
box.
• Keep primers and adhesive in a cool, dry place. Ideally, they should be stored in a refrigerator.
• Never leave primers or adhesive cartridge unattended with their caps open or off.
• The vehicle should not be driven for at least 24 hours or until the urethane adhesive has completely
cured. Curing time varies depending on temperature and humidity. The curing time will increase
under lower temperature and lower humidity.
Inspection INFOID:0000000003352385

Repairing Water Leakage for side window glass


Leakage can be repaired without removing glass.
Determine the extent of leakage if water is leaking between the urethane adhesive material and body or glass.
This can be done by applying water to the side window glass area while pushing glass outward.
Apply primer (if necessary) and then urethane adhesive to the leakage point to stop the leakage.

Revision: 2007 November GW-14 2009 Murano


BACK DOOR WINDOW GLASS
< ON-VEHICLE REPAIR >
BACK DOOR WINDOW GLASS
A
Exploded View INFOID:0000000003352386

GW

JMKIA1882GB

N
1. Back door outer 2. Back door inner 3. Back door window glass
4. Dam rubber 5. Adhesive 6. Primer
7. Fastener O
Unit: mm (in)
Refer to GI-4, "Components" for symbols in the figure.
P
Removal and Installation INFOID:0000000003352387

REMOVAL
1. Remove the back door finisher inner. Refer to INT-37, "Removal and Installation".
2. Remove the connectors and grounds for the back door window defogger.
3. Remove the rear wiper arm and motor. Refer to WW-126, "Removal and Installation".

Revision: 2007 November GW-15 2009 Murano


BACK DOOR WINDOW GLASS
< ON-VEHICLE REPAIR >
4. Remove glass using piano wire or power cutting tool (A) and an inflatable pump bag (B) after removing
molding using pliers.

PIIB5779E

• NOTE:
Mark the body and the glass with matching marks if the back door window glass is reused.
WARNING:
Always wear safety glasses and heavy gloves to prevent injury.
CAUTION:
• Never use a cutting knife or power cutting tool when the back door window glass is reused.
• Be careful not to scratch the glass when removing.
• Never set or stand the glass on its edge. Small chips may develop into cracks.
INSTALLATION
• The dam rubber should be installed in position.
• Use a genuine Nissan Urethane Adhesive Kit (if available) or equivalent and follow the instructions furnished
with it.
• Open a door window while the urethane adhesive is curing. This prevents the glass from being forced out by
passenger compartment air pressure when all door windows are closed.
• Inform the customer that the vehicle should remain stationary until the urethane adhesive has completely
cured (approximately 24 hours). Curing time varies with temperature and humidity.
WARNING:
• Keep heat and open flames away as primers and adhesive are flammable.
• The materials contained in the kit are harmful if swallowed, and may irritate skin and eyes. Never
let them in contact with the skin and eyes.
• Use in an open, well ventilated location. Never breathe the vapors. They may be harmful if inhaled.
Move immediately to an area with fresh air if affected by vapor inhalation.
• Driving the vehicle before the urethane adhesive has completely cured may affect the performance
of the rear window in case of an accident.
CAUTION:
• Perform adjustment of rear wiper arm stop location. Refer to WW-127, "Adjustment".
• Never use an adhesive which is past its usable term. Shelf life of this product is limited to six
months after the date of manufacture. Carefully adhere to the expiration or manufacture date
printed on the box.
• Keep primers and adhesive in a cool, dry place. Ideally, they should be stored in a refrigerator.
• Never leave primers or adhesive cartridge unattended with their caps open or off.
• The vehicle should not be driven for at least 24 hours or until the urethane adhesive has com-
pletely cured. Curing time varies depending on temperature and humidity. The curing time
increases under lower temperature and lower humidity.
• If the substrate of the glass joining surface on the back door panel side is exposed to the air,
exchange the back door assembly without recoating.
• Do not apply paint on the back door panel surface which is in contact with the glass when replac-
ing the back door assembly.
Inspection INFOID:0000000003352388

REPAIRING WATER LEAKAGE FOR BACK DOOR WINDOW GLASS


Leakage can be repaired without removing the glass.
Determine the extent of leakage if water is leaking between the urethane adhesive material and body or glass.
This can be done by applying water to the back door window glass area while pushing glass outward.
Apply primer (if necessary) and then urethane adhesive to the leakage point to stop the leakage.

Revision: 2007 November GW-16 2009 Murano


FRONT DOOR GLASS
< ON-VEHICLE REPAIR >
FRONT DOOR GLASS
A
Exploded View INFOID:0000000003352389

I
JMKIA1784ZZ

1. Front door glass run 2. Front door glass 3. Power window motor J
4. Module base 5. Regulator assembly 6. Front door inside seal
7. Corner cover 8. Front door lower sash 9. Front door panel
: Clip GW

Removal and Installation INFOID:0000000003352390

L
REMOVAL
1. Remove the front door finisher. Refer to INT-11, "FRONT DOOR FINISHER : Removal and Installation".
2. Remove both seals (1) as shown in the figure. M

JMKIA1279ZZ P

3. Reconnect the power window main switch.

Revision: 2007 November GW-17 2009 Murano


FRONT DOOR GLASS
< ON-VEHICLE REPAIR >
4. Operate the power window main switch to raise or lower the
door window until the glass mounting bolts can be seen.
5. Remove the glass mounting bolts.

: Bolt

JMKIA1785ZZ

6. Remove the front door mirror inner cover.


7. Remove the front door inside seal.
8. Hold securely the front door glass and pull it out of the sash to
remove the door glass.
NOTE:
Never raise the front glass at the top upper of the door after the
door glass has been removed.

JMKIA0626ZZ

9. Remove the front door glass run.


10. Remove the front door lower sash lower bolt, then remove the front door lower sash.
INSTALLATION
Install in the reverse order of removal.
Inspection and Adjustment INFOID:0000000003352391

SYSTEM INITIALIZATION
Initialize the system if any of the following work has been done.
• Electric power supply to power window switch or motor is interrupted by blown fuse or disconnecting battery
cable, etc.
• Removal and installation of the regulator assembly.
• Removal and installation of the motor from the regulator assembly.
• Removal and installation of the harness connector of the power window switch.
• Removal and installation of the door glass.
• Removal and installation of the front door glass run.
• Disconnection and connection of the minus terminal of the battery.
Initialization
Follow the steps below after installing each component to the vehicle.
1. Disconnect the minus terminal of battery or disconnect power window switch harness connector tempo-
rarily. Then reconnect after at least 1 minute.
2. Turn ignition switch ON.
3. Operate power window switch to fully open the window.
4. Draw fully the power window switch in the up direction (auto close position) and hold. Continue holding
the switch even when window is completely closed and then release after more than 3 seconds.
5. Inspect the anti-pinch system function.
NOTE:
Initialization may be cancelled with continuous opening and closing operation. In this case, initialize the
system.
INSPECT THE FUNCTION OF THE ANTI-PINCH SYSTEM

Revision: 2007 November GW-18 2009 Murano


FRONT DOOR GLASS
< ON-VEHICLE REPAIR >
1. Fully open the door glass.
2. Place a wooden piece (wooden hammer handle, etc.) at near fully closed position. A
3. Perform fully closing operation with auto up switch.
• Check that the glass reverses without pinching the wooden piece, is lowered approximately 150 mm (5.906
in) or for more than 3 seconds and then stops. B
• The glass should not be raised with power window main switch operated while it is reversing or lowering.
CAUTION:
• Be careful not to be pinched. C
• Check that the auto up function is normal before the inspection following the system initialization.

FITTING INSPECTION D
• Check that the glass is fit securely into the sash groove.
• Lower the glass slightly [approximately 10 to 20 mm (0.394 to 0.787 in)], and check that the clearance to the
sash is parallel. Loosen the regulator mounting bolts, guide rail mounting bolts, and glass and guide rail E
mounting bolts to correct the glass position if the clearance between the glass and sash is not parallel.

GW

Revision: 2007 November GW-19 2009 Murano


FRONT REGULATOR
< ON-VEHICLE REPAIR >
FRONT REGULATOR
Exploded View INFOID:0000000003736034

JMKIA1784ZZ

1. Front door glass run 2. Front door glass 3. Power window motor
4. Module base 5. Regulator assembly 6. Front door inside seal
7. Corner cover 8. Front door lower sash 9. Front door panel
: Clip

Removal and Installation INFOID:0000000003352393

REMOVAL
1. Remove the front door finisher. Refer to INT-11, "FRONT DOOR FINISHER : Removal and Installation".
2. Remove both seals (1) as shown in the figure.

JMKIA1279ZZ

3. Reconnect the power window main switch.

Revision: 2007 November GW-20 2009 Murano


FRONT REGULATOR
< ON-VEHICLE REPAIR >
4. Operate the power window main switch to raise or lower the
door window until the glass mounting bolts can be seen. A
5. Remove the glass mounting bolts.

: Bolt B

JMKIA1785ZZ

D
6. Remove the front door mirror inner cover.
7. Remove the front door inside seal.
8. Hold securely the front door glass and pull it out of the sash to E
remove the door glass.
NOTE:
Never raise the front glass at the top upper of the door after the F
door glass has been removed.

JMKIA0626ZZ
H

9. Disconnect the power window motor harness connector.


I
10. Remove the mounting bolts, and pull out the module assembly.
11. Disengage the harness clip from the back of the module assem-
bly, and then remove the module assembly.
J

: Bolt

GW

L
JMKIA1786ZZ

INSTALLATION
Install in the reverse order of removal. M
Disassembly and Assembly INFOID:0000000003352394

N
DISASSEMBLY
1. Remove the power window motor from the module assembly.
2. Remove the regulator assembly mounting bolts, then remove the regulator assembly from module base. O
ASSEMBLY
Assemble in the reverse order of disassembly.
P
Inspection and Adjustment INFOID:0000000003352395

Inspection after Removal

Revision: 2007 November GW-21 2009 Murano


FRONT REGULATOR
< ON-VEHICLE REPAIR >
Check the regulator assembly for the following items. Replace or
grease it if a malfunction is detected.
• Wire wear
• Regulator deformation
The shadow area in the figure show the application points of the
multi-purpose grease.

JMKIA1787ZZ

SYSTEM INITIALIZATION
Initialize the system if any of the following work has been done.
• Electric power supply to power window switch or motor is interrupted by blown fuse or disconnecting battery
cable, etc.
• Removal and installation of the regulator assembly.
• Removal and installation of the motor from the regulator assembly.
• Removal and installation of the harness connector of the power window switch.
• Removal and installation of the door glass.
• Removal and installation of the front door glass run.
• Disconnection and connection of the minus terminal of battery.
Initialization
Follow the steps below after installing each component to the vehicle.
1. Disconnect the minus terminal of battery or disconnect power window switch harness connector tempo-
rarily. Then reconnect after at least 1 minute.
2. Turn ignition switch ON.
3. Operate power window switch to fully open the window.
4. Draw fully the power window switch in the up direction (auto close position) and hold. Continue holding
the switch even when window is completely closed and then release after more than 3 seconds.
5. Inspect the anti-pinch system function.
NOTE:
Initialization may be cancelled with continuous opening and closing operation. In this case, initialize the
system.
INSPECT THE FUNCTION OF THE ANTI-PINCH SYSTEM
1. Fully open the door glass.
2. Place a wooden piece (wooden hammer handle, etc.) at near fully closed position.
3. Perform fully closing operation with auto up switch.
• Check that the glass reverses without pinching the wooden piece, is lowered approximately 150 mm (5.906
in) or for more than 3 seconds and then stops.
• The glass should not be raised with power window main switch operated while it is reversing or lowering.
CAUTION:
• Be careful not to be pinched.
• Check that the auto up function is normal before the inspection following the system initialization.

FITTING INSPECTION
• Check that the glass is fit securely into the sash groove.
• Lower the glass slightly [approximately 10 to 20 mm (0.394 to 0.787 in)], and check that the clearance to the
sash is parallel. Loosen the regulator mounting bolts, guide rail mounting bolts, and glass and guide rail
mounting bolts to correct the glass position if the clearance between the glass and sash is not parallel.

Revision: 2007 November GW-22 2009 Murano


REAR DOOR GLASS
< ON-VEHICLE REPAIR >
REAR DOOR GLASS
A
Exploded View INFOID:0000000003352396

I
JMKIA1788ZZ

1. Rear door glass run 2. Rear door glass 3. Rear door sash (lower) J
4. Corner piece 5. Power window motor 6. Regulator assembly
7. Rear door inside seal 8. Rear door panel 9. Door outside sash cover
GW
Removal and Installation INFOID:0000000003352397

REMOVAL L
1. Remove the rear door finisher. Refer to INT-15, "REAR DOOR FINISHER : Removal and Installation".
2. Disconnect the rear door speaker connector.
3. Remove the rear door outside sash cover. Refer to EXT-39, "Removal and Installation". M
4. Remove partially the rear door glass run.

P
JMKIA0631ZZ

5. Remove the corner piece assembly fixing screws, then remove the corner piece assembly.
6. Remove the rear door inside seal
7. Remove the sealing screen with a cutter tool.
NOTE:

Revision: 2007 November GW-23 2009 Murano


REAR DOOR GLASS
< ON-VEHICLE REPAIR >
Cut the butyl-tape so that some parts of the butyl-tape do not remain on the sealing screen, if the sealing
screen is reused.
8. Operate the power window switch to raise/lower the door win-
dow until the glass mounting bolts can be seen.
9. Remove the glass mounting bolts.

: Bolt

JMKIA1789ZZ

10. Remove the rear door glass from inside or outside of door panel.

JMKIA0640ZZ

11. Remove the rear door glass run and rear door sash (lower).
INSTALLATION
Install in the reverse order of removal.
Inspection and Adjustment INFOID:0000000003352398

FITTING INSPECTION
• Check that the glass is fit securely into the sash groove.
• Lower the glass slightly [approximately 10 to 20 mm (0.394 to 0.787 in)], and check that the clearance to the
sash is parallel. Loosen the regulator mounting bolts, guide rail mounting bolts, and glass and carrier plate
mounting bolts to correct the glass position if the clearance between the glass and sash is not parallel.

Revision: 2007 November GW-24 2009 Murano


REAR REGULATOR
< ON-VEHICLE REPAIR >
REAR REGULATOR
A
Exploded View INFOID:0000000003736035

I
JMKIA1788ZZ

1. Rear door glass run 2. Rear door glass 3. Rear door sash (lower) J
4. Corner piece 5. Power window motor 6. Regulator assembly
7. Rear door inside seal 8. Rear door panel 9. Door outside sash cover
GW
Removal and Installation INFOID:0000000003352400

REMOVAL L
1. Remove the rear door finisher. Refer to INT-15, "REAR DOOR FINISHER : Removal and Installation".
2. Disconnect the rear door speaker connector.
3. Remove the rear door outside sash cover. Refer to EXT-39, "Removal and Installation". M
4. Remove partially the rear door glass run.

P
JMKIA0631ZZ

5. Remove the corner piece assembly fixing screws, then remove the corner piece assembly.
6. Remove the rear door inside seal.
7. Remove the sealing screen with a cutter tool.
NOTE:

Revision: 2007 November GW-25 2009 Murano


REAR REGULATOR
< ON-VEHICLE REPAIR >
Cut the butyl-tape so that some parts of the butyl-tape do not remain on the sealing screen, if the sealing
screen is reused.
8. Operate the power window switch to raise/lower the door win-
dow until the glass mounting bolts can be seen.
9. Remove the glass mounting bolts.

: Bolt

JMKIA1789ZZ

10. Remove the rear door glass from inside or outside of door panel.

JMKIA0640ZZ

11. Disconnect the connector for the regulator assembly.


12. Remove the regulator mounting bolts, disconnect the power win-
dow motor harness connector (A) and then remove the regulator
from the door panel.

: Bolt

JMKIA1790ZZ

INSTALLATION
Install in the reverse order of removal.
Disassembly and Assembly INFOID:0000000003352401

DISASSEMBLY
Remove power window motor from regulator assembly.
ASSEMBLY
Assemble in the reverse order of disassembly.
Inspection and Adjustment INFOID:0000000003352402

Inspection after Removal


Check the regulator assembly for the following items. Replace or grease it if a malfunction is detected.
• Wire wear
• Regulator deformation

Revision: 2007 November GW-26 2009 Murano


REAR REGULATOR
< ON-VEHICLE REPAIR >
The arrows in the figure show the application points of the multi-pur-
pose grease. A

: Grease application point


B

JMKIA1791ZZ

D
FITTING INSPECTION
• Check that the glass is fit securely into the sash groove.
• Lower the glass slightly [approximately 10 to 20 mm (0.394 to 0.787 in)], and check that the clearance to the
sash is parallel. Loosen the regulator mounting bolts, guide rail mounting bolts, and glass and carrier plate E
mounting bolts to correct the glass position if the clearance between the glass and sash is not parallel.

GW

Revision: 2007 November GW-27 2009 Murano

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