QUESTIONNAIRE (CUSTOMERS)
CUSTOMER NAME: ……………………………………………………………
Where do you live? (Tick only one)
Defence/Clifton
KDA/Bahadurabad/PECHS
Nazimabad/North Nazimabad
Gulshan-e-Iqbal/Gulastan-e-Jahur
If other, please specify
1) Please assess your awareness on solar power generation technologies.
Unaware
Partially aware
Neutral Informed
Well informed
2) Your reason for a Solar Energy System:
a) Clean Energy
b) Energy independence
c) Hedge against higher energy prices
d) Reliable energy Other______________________
3) Have you ever researched information on a solar panel system?
Yes
No
Don't remember
4) Please rate the marketing efforts made by solar panel companies in promoting their product to
households.
1 (Very low)
2
3
4
5 (Very high)
5) To what extent would the following factors encourage you to invest in a solar panel system?
Future increase in electricity prices
Fairly good saving on the power bill
Long life span of a solar power system coupled with a low maintenance process
6) To what extent would the following factors discourage you from investing in a solar panel system?
Additional charges on households who sell their extra power to electricity distributors (national
grid)
High cost of solar power systems
Lack of government incentives
7) What is your average monthly electricity bill?
8) How much would you expect to save per month (average) on your electricity bill by installing a solar
panel system, in order for it to be worthwhile?
10% - 20%
21% - 30%
31% - 40%
41% - 50%
>50%
9) What maximum investment would you be willing to make in solar panels?
10) Size of the house where you may install a solar panel.
1 - 2 bedrooms
3 - 4 bedrooms
>4 bedrooms
11) What is your opinion about the electricity demand and summer temperature?
Increases
Decreases
Neutral
12) What is your opinion about electricity demand and winter temperature?
Increases
Decreases
Neutral
13) Do you agree that electricity shortfall is a serious problem?
Yes
No
14) In which season electricity load shedding is at peak.
Summer (May-Aug).
Winter (Dec-Feb)
Autumn (Sep-Nov)
Spring (Mar-Apr)
15) In which month you consume the higher amount of electricity.
16) What is your avg. daily consumption (units) of electricity (KWH)?
17) Have you heard of any alternative source of energy or come across Net Metering?
Yes
No
18) What is the current cost per unit of electricity you are paying?
19) Which source of alternative energy would you prefer as a cheap source of electricity?
Solar
Wind
20) The average no. of hours of power cuts daily in your area?
2-3
4-8
8 or above
21) Consider being yourself a small business owner in your area, what would be the impact of those
power cuts on your business?
Major effect
Moderate effect
No effect
22) What backup option do you have in case of power cuts?
UPS/Inverter
Generator
Others
None
23) Would you switch to a more expensive supplier of energy if they were more environmentally
friendly (renewable source of energy)?
Yes
No
Depends on price difference
24) Did your supplier make its policy on renewable energy clear to you?
Yes
No
25) If you are aware of how much of their energy CURRENTLY comes from renewable sources please
state (e.g. 50%)
26) Find the monthly usage for 2 or more months (labelled KWH on your bill). If
possible select one month from each season.
Spring___________
Summer___________
Fall __________
Winter ___________
27) If you were to consider purchasing a renewable energy system for your home, which
are the TOP THREE difficulties you would be likely to experience?
Initial Cost/ obtaining a good price
Finding a trustworthy contractor
Choosing the correct technology
Obtaining correct and reliable information
Good return on investment
Technology may become obsolete too quickly
28) What are for you the disadvantages to using renewable energy over tradition gas or
electricity energy?
Installation cost
Efficiency
Reliability
Feel it is not fully established
Lack of information on how it works
29) If you were to consider purchasing a renewable energy system for your home, which
are the TOP THREE benefits you are likely to enjoy?
Reducing gas bill
Energy security
As a source of income from selling excess energy generated
Environmental responsibility
Reducing electricity bills
30) What factors would prevent you from installing Solar Energy Technology?
Affordability
Inconvenience
Lack of awareness
Lack of interest
Lack of trust in the technology
QUESTIONNAIRE (INVESTORS)
1) Which source of renewable power generation would be most suitable to invest in our society?
a. Solar
b. Wind
c. Any other.............................................................
2) What are the issues you think was the motivation behind the decision on investing in a renewable
based power plant? (More than one factor can be ticked)
a. Environmental protection
b. Renewable power are the future
c. Higher returns when compared to conventional based generations
d. High tariff rates
f. Provision of Renewable Energy Certification.
3) In your perception, what are the major barriers that affect private owned renewable power projects?
(More than one factor can be ticked)
a. Difficulty in finding buyers for generated electricity
c. High investment cost when compared to conventional generation
d. Low tariff rates
e. Seasonal availability of renewable resource
f. Poor post installation services.
4) Which aspects of policy you think encourages private sector participation in renewable power?
a. Sale of power and tariff
b. Power evacuation and grid interfacing
c. Subsidy and incentive by state government
d. Any other......................................................
5) Would you like to invest further in any renewable power generation project?
a. Yes
b. No
c. Don’t know
d. Will decide in future
6) Please provide reason for your answer to question No. 5:
.......................................................................................................................................
.......................................................................................................................................
.......................................................................................................................................
7) What policy would you like to suggest should be amended or added to encourage private investments
in Grid Interactive renewable power? (Or what changes in the policy you would like to see in the coming
five years)
