Republic of the Philippines

Southern Leyte State University

College Of Business and Management
San Isidro, Tomas Oppus, Southern Leyte

Tourism and Waste Management System of Resorts in

Southern Leyte

Researchers:

ANISCAL, EDRALIN A.

GELIO, MARGIE G.

ORTEGA, RIDGE G.
 Table of Contents
Title Page Page
Chapter 1
Introduction 1-4
Background of the Study 1-4
Statement of the Problem 5
Significance of the Study 6
Scope and Delimitation of the Study 7
Definition of Terms 7
Chapter 2
Review of Related Literature 8-12
Theoretical and Conceptual Framework 13-14
Chapter 3
METHODOLOGY 15
Research Design 15
Research Environment 15-16
Research Respondents 17
Research Instrument 17
Data Gathering Procedure 18
Data Analysis Procedure 18

BIBLIOGRAPHY 19-20
 Chapter I

Introduction

Tourism’s economic impact on a destination area can be immense since it

provides a source of income, employment, foreign exchange. As tourist arrivals

increase in a certain place, various supplies and services needed by hotels, catering

and transport operators, and other facilities mean that tourism becomes a key element

in the business environment for existing companies. Tourism also offers a variety of

entry points to the workforce, both for skilled and first time employees (Chavez et al,

2007).

With the various economic problems faced by different countries, tourism is one

of the solutions seen to improve their current standing such as Mongolia which is

looking at tourism to diversify its economy (www.unwto.org). Moreover, in the recent

event of the World Tourism Organization, the participants agreed that tourism can make

a significant contribution to the three pillars of sustainable development – economic,

social, and environment (Risi, 2012). According to World Tourism Organization, demand

for tourism exceeded its forecast for 2013 which signifies that travelling is part of

consumer spending wherein primary reasons for travel were leisure, recreation and

holidays while mode of transportation of tourist is by air. However, the industry also face

challenges such as the preference for a safe and accessible destination with well-

developed infrastructure, clean environment, strict compliance with health standards

and with high regard to quality service (Cabrini, 2002).

Worldwide, tourism has firmly developed and become one of the most dynamic

global industries (Shamshiry et al., 2011; UNEP, 2009). Undoubtedly, tourism brings
and sustains benefits on employment and economic value to society. However, tourism

activities also have negative influences on the environment, in which solid waste is one

of the most significant impacts (Ezio RANIERI et al., 2014; Kaseva and Moirana, 2010;

Mateu-Sbert et al., 2013; Mihalič, 2000; Schianetz et al., 2007; Teh and Cabanban,

2007; Zaei and Zaei, 2013). Sharma, (2016) indicated that solid waste accumulation

and littering was a negative indicator which highly impacted on tourism industry. It

should be considered informulating policies for the tourism development. In tourism

business, the accommodation is considered as an essential element to attract tourists,

and also a primary source of waste (Molina-Azorín et al., 2009).

Tourists’ interactions with the environment (tourist activities) have always resulted in

waste production. Marchettini et al. (2007) pointed out that, these continuous flows of

waste resulting from tourists activities, overburdened the environment. Ghiani et al.

(2014) said that a proper system of solid waste management has become an essential

task needed to safeguard the environment.

A system is defined by a set of elements which exhibit sufficient cohesion, or

"togetherness", to form a bounded whole (Hitchins 2007; Boardman and Sauser 2008).

And Demirbas (2011) describes waste management as a process by which wastes are

gathered, transported and processed before disposal of any remaining residues.

Similarly, Tchobanoglous et al. (1993) describe solid waste management as the

effective supervision and handling, keeping, collection, conveying, treatment and

disposal of waste in a manner that safeguard the environment and the public. Demirbas

(2011) suggested that the main reason for managing waste is to ensure a safe

environment. Beranek (1992) also said that the provision of an efficient solid waste
management system is now as important as other essential amenities such as

electricity, airports, and highways. Vergara & Tchobanoglous (2012) reported that

proper planning and control is required in other to prevent the negative impact of waste

on the environment. The waste management system should be dynamic and continuous

based on new insights and experiences (van de Klundert, 1999). For example,

continuous assessment of current policy and regulatory framework of New Zealand

indicated the lack of policies coordination, hazardous waste management, consistency,

incentives and markets for recycled material, and cleaner production effort (Boyle,

2000). Thus, the improvement in policy is needed while it will also benefit the country.

(Yukalang, Clarke and Ross 2018) pointed a proper waste management system

methods to solve the solid wastes problem, these are segregation, waste collection,

composting and reduction, reuse and recycling.

Waste management has become a vital part of our economy, being a by-product

of economic activity and originating from businesses, the government and households;

at the same time it can be used as an input to economic activity for instance through

material or energy recovery (Defra, 2011a). Waste management in a tourist destination

is a worldwide concept. It is estimated that the tourism industry produces 35 million tons

of solid waste annually (UNEP, 2003). Waste generated in a tourism destination

doubles the local waste production and the problem is associated with the destinations

which have limited capacities for managing wastes (Diaz2007, Brown 2007). It is the

responsibility of local bodies and the tourism industry to tackle the waste related issues

in tourist site (The Hindu, 2012). Malaysia is spending 75 percent of its municipality

budget for waste collection as tourists generate substantial amounts of solid waste
(Shamshiry, Nadi, Etal, 2011). A number of action plan oriented researches

conducted on waste management. A study conducted in Sri Lanka shows how rotten

vegetables and fruit wastes can be recycled for the production of bio gas (Hasanthi

Kandavala, 2005). Waste is a critical challenge which impacts on people health,

potentials of tourism and environment. The major negative impact of tourism is its

severe threat on the natural resources and environment pollution. Effective waste

management helps in long term sustainability of destination and it also helps in

preserving the natural and historical attraction of the destination. The benefits of waste

management are a) generate revenues from sale of recyclables b) develops good

community relationship c) reduces odors and improved aesthetics and sanitations and

d) increased tourists satisfaction (Toolkit Series Small Hotels, 2011).

One reason for declining tourist interest is improperly managed development and

environmental damage (Jennings, 2004; Wong, 1998, 2003). Problems arise when the

tourism starts to grow; the proximal natural environment starts to deteriorate as the

human activity picks up. Waste disposal must be managed properly so as to lessen its

impact to the environment (Jennings, 2004; Wong, 1998, 2003).

It is imperative that waste management in resorts impact tourist arrivals. However,

there is very limited academic studies in Philippine tourism and waste disposal

management of resort industry can be found. This was proven by very limited studies

found in the tourism industry of the Asia-Pacific region (Narayan et.al. 2009). Academic

studies are very essential in identifying the current status of the industry which can be a

source of recommendation that can help the industry.

 With the little contribution of the tourism industry, wherein resort is categorized,

to the total GDP and employment; challenges faced by the resort industry, and very

limited academic studies in the Asia-Pacific region particularly Philippines, the study on

the Tourism and Waste Disposal Management of resorts in Southern, Leyte is

conceptualizing.

This study will be beneficial for other industry, since industries regardless of the

types and forms would also aiming to make their business boom and must

manage/dispose their wastes properly. The result would make owners aware of the

relation between tourism and waste disposal management, its impact to the arrival of

tourists and give them the knowledge on what to do, to increase the market share or to

increase the number of tourists’ arrival of their resorts.

Statement of the Problem

This study examines the level of performance in waste management of resorts in

Southern Leyte and its relationship with the tourist arrival in order to propose a waste

management program that is suitable for resorts.

Specifically, the study seeks to answer the following questions:

1. What is the profile of the resorts in terms of:

a. Size

b. Capacity

c. Amenities

d. Accreditation
 2. What is the level of performance in waste management of the resorts in Southern

Leyte in terms of:

a. Segregation

b. Waste Reduction Reuse and Recycling

c. Waste Collection and Depositing

d. Waste Composting

3. What is the extent of tourist arrival in Southern Leyte in terms of:

a. International Tourist

b. Local Tourist

4. Is there a significant relationship between waste management and tourist arrival?

5. Based on the findings, what waste management program can be proposed that is

suitable for resorts?

Significance of the Study

The result of the study is deemed beneficial to the following:

Owners: The result of this study will give them the knowledge as well as an idea on

how to increase the tourist arrival in their resorts. Future Researchers: The findings of

the study will serve as a basis in their future research works. Employee: This study will

give additional knowledge to them, especially in disposing waste. Municipal

Government: As an important element that affects businesses inside their municipality,

they also play an important role for the improvement of this business. Through this

study, they will be aware about the situation of the resorts regarding their way of

disposing wastes and it will also inform the concerns and possibly aid for solving the

problem of any issues and activities within the resorts. Other resorts owner: This study
will raise awareness regarding the effect of waste management towards the tourist

arrival. This could also be their basis in managing their resort with regards to waste.

SCOPE AND DELIMITATION OF THE STUDY

This study focused on Tourism and Waste Management System of Resorts in

Southern, Leyte. The result of the study will only be the information and data from the

resorts owner / long term employees.

DEFINITION OF TERMS

In order to facilitate a better learning and understanding of the study, the

following terms are defined:

Tourist – The people who travel and visit in a tourist destination for pleasure.

Tourism - A social, cultural and economic phenomenon which entails the movement of

people to countries or places outside their usual environment for personal or

business/professional purposes.

Tourist Arrival - Refers to the number of tourists who arrived in a tourist destination.

Waste Management System –This is the procedure, process, method, or course of

action in managing the wastes of resorts or a standard employed in formulating an

organization's waste policy and achieving its objectives on both short- and long-term

basis.

Resort – A place or a tourist destination wherein everyone can visit, have fun and can

spend their leisure time. It is consist of hotels, beaches lodges, pools and others that

will surely entertained and provide comfort for tourists.

 CHAPTER II

Review of Related Literature

The service industry has been contributing to the economy of the countries

wherein tourism is one of its major construct (Narayan et. al., 2009). Tourism is

composed of various sub-industries such as hotels, motels, restaurants, resorts and

other recreational facilities which can be further categorized. World Travel and Tourism

Council measures direct contribution of travel and tourism to GDP by categorizing

various tourism construct into accommodation services, food and beverage services,

retail trade, transportation services, and cultural, sports and recreational services.

In the Philippines, the service industry is 50%. Based on the Department of

Tourism, Philippine tourist arrivals increased from the period January to April 2012,

visitors from South Korea was listed as the highest contributing to 22.05% market share

followed by visitors from the United States which contributed to 16.02% market share.

Resort industry is under the umbrella of tourism industry. The Philippine

Department of Tourism defines resort as any place or places with pleasant environment

and atmosphere conducive to comfort, healthful relaxation and rest, offering food,

sleeping accommodation and recreational facilities to the public for a fee or

remuneration. It also categorized the resorts as beach resort for those located along the

seashore, inland resort for those located within the town proper or city, island resort for

those located in natural or man-made island within the internal waters of Philippine

Archipelago, lakeside or riverside resort for those located along or near the bank of a

lake or river, mountain resort for those located at or near a mountain or hill, and theme
parks. It also has different accreditation ratings based on the location and environment,

parking (if applicable), facilities and room accommodation, public washrooms, sports

and recreational facilities, convention/ conference facilities, and employee facilities. The

resorts can be classified as Class AAA being the highest, Class AA, Class A, and

Special Interest.

The resort industry aims to provide business, leisure and recreation to the

guests. Customer satisfaction and customer loyalty can contribute to financial

performance of an industry (Gruca & Rego, 2005). A satisfied and loyal guest can

contribute to the increase in market share of tourist arrivals in the Philippines and

sustainability of the industry. Moreover, an increase in market share can have a domino

effect in the Philippine economy, social and environment. For this reason, the resort

industry should be able to focus and continuously improve on the attributes that the

guests need and experience during their visit such as the physical surroundings,

products and services, technologies used and human resource who serves them.

In fact, in the Philippines, (Department of Tourism), the increase in tourist arrivals

during the months of January to April of 2012 which also contributed to the economic

growth of the country was also due to the contribution of the resort industry that offers

good facilities, products and services both to foreign and local market (Raquel, 2012).

However, tourism development increase the amounts of waste generated in

various touristic destinations (Taseli et al., 2007; Smaranda, 2008; Jiang et al.,2009;

Cierjacksa et al, 2012), threatening the local environment due to improper waste

management facilities. And though tourism brings and sustains benefits on employment

and economic value to society. Its activities also have negative influences on the
environment, in which solid waste is one of the most significant impacts (Ezio RANIERI

et al., 2014; Kaseva and Moirana, 2010; Mateu-Sbert et al., 2013; Mihalič, 2000;

Schianetz et al., 2007; Teh and Cabanban, 2007; Zaei and Zaei, 2013).

Solid waste is a commonly identified impact of tourism (Diaz, 2007; Chen et

al., 2005; Brown et al., 1997; Gidarakos et al., 2006; Kuniyal et al., 1998; Kuniyal et

al., 2003; Neto, 2003; Nair and Jayakumar, 2008; Shamshiry et al., 2011; Dileep, 2007),

but is rarely examined in tourism literature (Dileep, 2007). Globally, it is estimated that

the tourism industry is responsible for the production of 35 million tonnes of solid waste

annually (UNEP and CI, 2003). This is problematic as poor waste management directly

results in environmental damage and aesthetic pollution, which negatively impacts the

tourist experience and host community (Nair and Jayakumar, 2008; Dileep, 2007).

The tourism industry produces excess quantities of waste (Gidarakos et

al., 2006; Brown et al., 1997; Jin et al., 2006; Bohdanowicz, 2005). Waste from tourism

can be generated at nearly twice the rate of local waste production (Shamshiry et al.,

2011). Excessive waste generation is only one dimension of the problem, as

destinations have very limited capabilities for managing wastes (Diaz, 2007; Chen et

al., 2005; Brown et al., 1997; Neto, 2003). Furthermore, impacts extend beyond the

tourism industry to the local community as tourists influence locals with their cultures

and lifestyles, exposing them to new ideas and products (Nair and Jayakumar, 2008),

which results in changes to local consumption and disposal patterns.

Waste management and disposal becomes a pressing problem as human

population, industrial activity and material composition expand. Policies and ordinances

are implemented to carry out legal responsibilities and to promote general welfare. In
the tourism sector, problems arise when the tourism starts to grow; the proximal natural

environment starts to deteriorate as the human activity picks up. Waste disposal must

be managed properly so as to lessen its impact to the environment, Cherie B. Orpia

(2016). Moreover, improper waste management can cause environmental degradation

and loss of aesthetic appeal, through litter on beaches and streets, and illegal dumping

and burning of garbage. Other potential negative impacts of tourism include: loss of

agriculture land, clearing of mangroves, damage to coral reefs, resource conflicts over

land and water use, higher land prices, overcrowding, and conflict with local

communities (Tribe et al. 2000; Manuaba (1995).

A multitude of studies have identified numerous challenges that impede efforts in

solid waste management. These include technical concerns, financial restraints, and

lack of capacity, education and awareness, concerns with management, corruption,

stakeholder influence and poor planning (Taylor, 1999; Henry et al., 2006; Pasang et

al., 2007; Joseph, 2006; Kuniyal et al., 1998; Mongkolnchaiarunya, 2005; Manaf et

al., 2009; Troschinetz and Mihelcic, 2009). These challenges result from traditional, top-

down, regulatory, end of pipe approaches taken in waste management that are largely

ineffective (Furedy, 1992; Scheinberg et al., 2004).

However, Willmott and Graci argue that traditional top-down, regulatory and end

of pipe approaches to waste management often leads to a variety of challenges

particularly in Island communities, including technical concerns, financial restraints, a

lack of capacity, limited education and awareness, corruption, stakeholder influence and

poor planning. However, an inclusive working relationship between, for example,

government agencies, local authorities, technical consultants, hotels, waste companies,

social enterprises, banks, residents and tourists can allow for access to resources,

networks, financial support, training, technical assistance, knowledge exchange and

experience . These facets can then best be utilised to identify problems, set direction

and implement initiatives to improve solid waste management under a common

strategy.

McDevitt believes that when a system is reflective of stakeholder concerns,

individuals and organizations are more likely to provide support. Engaged and facilitated

dialogue can therefore lead to a better regulatory and institutional framework, based

upon complementarity, subsidiarity and neutrality, which can ultimately improve

transparency and accountability within the waste sector.

Theoretical and Conceptual Framework of the Study

Waste Management Theory is founded on the expectation that waste

management is to prevent waste causing harm to human health and the environment. If

waste management is poorly managed it can become dangerous to health and a threat

to the environment (Mugagga, 2006). We must learn how to sustain our environmental

resources so that they continue to provide benefits to us and to the larger environment

of which we are part (Botkin et al 2000). People avoid areas where waste management

is missing or needs improvement. In the same manner, tourist spots where waste

management is problematic, will experience a decline in the arrival of tourists. The

waste management performance is dependent on the extent of segregation, waste

collection, waste composting, and waste recycling. Lastly, tourist arrival will be affected

by the aforementioned variables.

Independent Variables Dependent Variables

Waste management
 Segregation Tourist arrival
 waste collection  International
 waste composting  Local
 waste reduction,
reuse and recycling

Propose a waste management

program that is suitable for
resorts

Figure1. Schematic Diagram of Conceptual Framework of the Study

Waste management is an important aspect of urban governance because it

reflects not only on the consequences of the authorities dealing with waste but also the

responses of the society on the performance of the systems used by these authorities.

The success of the authorities implies good governance and therefore the state gains

trust from the public. The opposite is also true, in case of failures the public tends to

lose hope for their state. (Kironde, 1999).

Tourists’ interactions with the environment (tourist activities) have always resulted in

waste production. Marchettini et al. (2007) pointed out that, these continuous flows of

waste resulting from tourists activities, overburdened the environment. Ghiani et al.
(2014) said that a proper system of solid waste management has become an essential

task needed to safeguard the environment.

Waste mismanagement has serious environmental effects making the passage

of the Republic Act (RA) 9003 or the Ecological Solid Waste Management Act of 2000 a

landmark environmental legislation in the Philippines. The law was crafted in response

to the looming garbage problems in the country. RA 9003 declares the policy of the

state in adopting a systematic, comprehensive and ecological solid waste management

program that ensures the protection of public health and the environment and the

proper segregation, collection, compost, and disposal of solid waste through the

formulation and adoption of best environmental practices. Moreover, it illustrates the

potentials and benefits of recycling not only in addressing waste management problems

but also in alleviating poverty. And also implementing good waste management

practices not only helps to protect the environment but can be beneficial to your

business (business.gov.au, 2018).

 Chapter III

RESEARCH METHODOLOGY

This chapter presents the methods and procedures to be used in the study.

This includes the design and the method of the research after the variables are

identified. It also comprises the research design, research local, research environment,

and the respondents of the study, research instrument, data collection/gathering

procedure and data analysis procedure.

Research Design

A descriptive-correlation research design will be used on the study. The

descriptive-correlative research is any scientific process that begins with description

based on observation of an event or events.

This research design will help in attaining answer and the problem stated. This

design will help identify the relationship and describe among variables. The descriptive-
correlational design is the type of research design most suitable for the study which

determines the relationship among variables.

Research Local

Southern Leyte is a province in the Philippines located in the Eastern

Visayas region. Its capital is the city of Maasin. Southern Leyte comprised the third

congressional district Leyte until it was made into an independent province in 1959.

Southern Leyte includes Limasawa, an island to the south where the first Roman

Catholic Mass in Philippine soil is believed to have taken place and thus considered to

be the birthplace of Roman Catholicism in the Philippines.

The province ranks as the second least populated in the region. According to the

2015 census, the province has a population of 421,750.

 Figure II. Map of Southern Leyte

Research Environment

The study will be confined in all resorts in Southern Leyte .The resorts will be

marked as the research environment since all resorts are engaging tourists to visit

regardless of nationality. Ergo, all resorts are most suitable in addressing the study.

Sampling Method

A convenience sample is a type of non-probability sampling method where the

sample is taken from a group of people easy to contact or to reach. For example,

standing at a mall or a grocery store and asking people to answer questions would be

an example of a convenience sample. This type of sampling is also known as grab

sampling or availability sampling. There are no other criteria to the sampling method

except that people be available and willing to participate. In addition, this type of

sampling method does not require that a simple Random sample is generated, since the

only criteria is whether the participants agree to participate

Respondents of the Study

The resorts owner/ long-term employee and tourists will be chosen as our

respondents.

Research Instruments

The gathering of the necessary data will be done through survey questionnaires

and permission letter which will be prepared by the researchers. The major instrument

in gathering factual information is the researcher-made survey questionnaire which is

composed of two parts. Part I am the profile of the resorts in terms of: size, capacity,

amenities, accreditation and extent of tourist arrival in terms of Local and International

tourist. Part II is composed of statements that will determine the level of performance in

waste management of the resorts in Southern Leyte in terms of: Segregation, Waste

Reduction Reuse and Recycling, Waste Collection and Depositing, Waste Composting.

The responses that will be gathered will be analyzed for its validity and

reliability.

Data Gathering Procedure

After securing all the necessary permissions, specially the permission from the

Municipal Mayor of Southern Leyte for the conduct of the research, the researchers

visited personally the ten respondent resorts and administered the questionnaires. The

respondents have given enough time to analyze and answer the questionnaires. Right

after answering, the researchers gathered the questionnaire from the respondents.

Data Analysis Procedure

 The data collected will be analyzed through the use of statistical techniques such

as frequency counts, percentages, charts and tabulation to show differences in

frequencies. Also standard deviation will be used in measuring the extent of tourist

arrival. Standard deviation is a statistic that measures the dispersion of a dataset

relative to its mean and is calculated as the square root of the variance. It

is calculated as the square root of variance by determining the variation between each

data point relative to the mean.

Republic of the Philippines

SOUTHERN LEYTE STATE UNIVERSITY
COLLEGE OF TEACHER EDUCATION
San Isidro, Tomas Oppus, Southern Leyte

Research Title: TOURISM AND WASTE MANAGEMENT SYSTEM OF RESORTS

IN SOUTHERN LEYTE

We, the undergraduate students of SLSU – CTE, College of Business and Management
taking up Bachelor of Science in Business Administration, are conducting a research
entitled “Tourism and Waste Management System of Resorts in Southern Leyte” as a
part of the requirements in Marketing Research.
You were chosen as one of our respondents for the study stated above. Please
fill up the space provided for each number that corresponds to your sincere and honest
responds. Rest assured that all your answers will be keep confidential.
Your cooperation and understanding are highly appreciated
Thank you!
The Researchers
Part I. Profile of the tourist destination
Direction: Please read the statement carefully. Fill up the Profile with the specific
texts that is required and put a check (√) on the box that corresponds to your answer.
Please don’t leave any profile without entry.

A. Resorts Name: No. of Employees: ___________

Location: _____________ Specialty: __________________

B. Size
Measurement of the entire resort in square meter.

Please Specify _______________

C. Capacity
Maximum number of tourists it can accommodate in one day;
1-10 □ 21-30 □ 41-50 □ 61-70 □ 81-90 □
11-20 □ 31-40 □ 51-60 □ 71-80 □ 91-100 □

Others please specify ________________

How many rooms does it have?

1-5 □ 11-15 □ 21-25 □ 31-35 □ 41-45 □
6-10 □ 16-20 □ 26-30 □ 36-40 □ 46-60 □
 Others please specify ______________

D. Amenities

Amenities Size Capacity

1-5 □ 16-20 □ 31-35 □

Swimming Pool □ small □ medium □ large □ 6-10 □ 21-25 □ 36-40 □
11-15 □ 26-30 □ 41-45 □

Others please specify ___

1-5 □ 16-20 □ 31-35 □

Restaurant □ small □ medium □ large □ 6-10 □ 21-25 □ 36-40 □
11-15 □ 26-30 □ 41-45 □

Others please specify ___

1-5 □ 16-20 □ 31-35 □

Rooms / Lodge □ small □ medium □ large □ 6-10 □ 21-25 □ 36-40 □
11-15 □ 26-30 □ 41-45 □

Others please specify ___

1-5 □ 16-20 □ 31-35 □

Spa □ small □ medium □ large □ 6-10 □ 21-25 □ 36-40 □
11-15 □ 26-30 □ 41-45 □

Others please specify ___

1-5 □ 16-20 □ 31-35 □

Cottage □ small □ medium □ large □ 6-10 □ 21-25 □ 36-40 □
11-15 □ 26-30 □ 41-45 □

Others please specify ___

1-5 □ 16-20 □ 31-35 □

6-10 □ 21-25 □ 36-40 □
11-15 □ 26-30 □ 41-45 □

Others please specify ___

1-5 □ 16-20 □ 31-35 □

Playground □ small □ medium □ large □ 6-10 □ 21-25 □ 36-40 □
11-15 □ 26-30 □ 41-45 □

Others please specify ___

Others please specify __________________

E. Accreditation

1 star hotel □ 2 star hotel □ 3 star hotel □

4 star hotel □ 5 star hotel □

Others please specify ____________

F. Extent of Tourist Arrival

Number of tourist arrived for the whole year 2018:

50-60 □ 70-80 □ 90-100 □ 110-120 □ 130-140 □

60-70 □ 80-90 □ 100-110 □ 120-130 □ 140 150 □
 Others please specify ____________

Number of tourist arrived for the whole year 2017:

50-60 □ 70-80 □ 90-100 □ 110-120 □ 130-140 □

60-70 □ 80-90 □ 100-110 □ 120-130 □ 140 150 □

Others please specify ____________

Number of tourist arrived for the whole year 2016:

50-60 □ 70-80 □ 90-100 □ 110-120 □ 130-140 □

60-70 □ 80-90 □ 100-110 □ 120-130 □ 140 150 □

Others please specify ____________

Part II. Level of Performance in Waste Management of the tourist destination

Direction: Kindly read the following statement and put a check mark (√) inside
the box that corresponds to the situation.

Segregation Never Seldom Often Always

1. Segregate biodegradable and non-
biodegradable waste (Plastics, papers,
plastic bottle, etc.)
2. Hazardous waste is segregated and handled
with great care at generation level
3. Segregate waste properly at all times and
stored it in a secured location until disposal
4. No waste container for the separation of
 wastes
5. Ensured number of bins for segregation is
adequate
6. Not separating compostable materials (e.g.,
yard waste, vegetable cuttings, fruit peels)
from non-compostable waste (e.g., plastics,
meat and fatty food waste, and metals) as
they are generated.
7. Separate recyclable waste from non-
recyclable (food waste, leaves, twigs, etc.)
8. Mix all the garbage in one garbage container
9. Segregate recyclable items for collection
10. Throw the garbage anywhere

Waste Reduction Reuse and Recycling

1. Proper systems for the inspections of goods
received
2. Labeled recycling bins clearly
3. Recycle non-biodegradable wastes
4. Reuse non-biodegradable wastes
5. Throw away all the biodegradable and non-
biodegradable wastes
6. No warning sign not to throw any solid waste
on the pavement or open areas
7. Proper food and beverage portioning to
reduce food wastage
8. Existence of operating procedures for the
food preparation, repair of resort equipment
and properties
9. Existence of warning sign not to throw any
solid waste on the pavement or open areas
10. Profession of reusable items such as
napkins, glass cups and ceramic dishes
Waste Collection and Depositing
1. The existence of waste storage facilities
designed for waste collection
2. The accessibility of the waste storage facility
3. Ensured waste containers are emptied
regularly
4. Ensured that waste containers are
appropriate for use (for example, food waste
containers should have lids)
5. Checked waste storage areas for odors,
 contaminants, or signs of vermin
6. The solid waste facility that accepts waste
from your facility is well managed
7. Waste containers are not emptied regularly
8. Extent of the use of dustbins in the
operational areas
9. Use a properly colored bins for different
types of waste
10. Availability of persons or entity that carries,
convey, bear or transport solid waste
Waste Composting
1. Composting of kitchen waste
2. Availability of waste composting sites
3. Existence of waste composting plants and
systems
4. Enforcement of strict measures for
segregation of waste at source
5. Segregation prior to process and constant
removal of rejects
6. During breakdown of plant the waste intake
is stopped and is diverted into a landfill
7. Waste storage area are not covered
8. Non-recyclables did not sent to well-
designed landfill sites
9. Not segregating waste prior to process and
constant removal of rejects
10. The level of waste water treatment before
disposal
 Republic of the Philippines
SOUTHERN LEYTE STATE UNIVERSITY
COLLEGE OF TEACHER EDUCATION
San Isidro, Tomas Oppus, Southern Leyte

Research Title: TOURISM AND WASTE MANAGEMENT SYSTEM OF RESORTS

IN SOUTHERN LEYTE

We, the undergraduate students of SLSU – CTE, College of Business and Management
taking up Bachelor of Science in Business Administration, are conducting a research
entitled “Tourism and Waste Management System of Resorts in Southern Leyte” as a
part of the requirements in Marketing Research.
You were chosen as one of our respondents for the study stated above. Please
fill up the space provided for each number that corresponds to your sincere and honest
responds. Rest assured that all your answers will be keep confidential.
Your cooperation and understanding are highly appreciated
Thank you!
The Researchers

Part I. Profile of the Resort’s Customer/Tourist

Direction: Please fill up the information needed.

A. Name (optional):

Age: ___________

Sex: _____________
Religion: __________________
 Address: _______________

The reason why you choose this place/resort:

_______________________________

Part II. Level of Performance in Waste Management of the tourist destination

Direction: Kindly read the following statement and put a check mark (√) inside
the box that corresponds to the situation.

Segregation Never Seldom Often Always

1. Segregate biodegradable and non-
biodegradable waste (Plastics, papers,
plastic bottle, etc.)
2. Hazardous waste is segregated and handled
with great care at generation level
3. Segregate waste properly at all times and
stored it in a secured location until disposal
4. No waste container for the separation of
wastes
5. Ensured number of bins for segregation is
adequate
6. Not separating compostable materials (e.g.,
yard waste, vegetable cuttings, fruit peels)
from non-compostable waste (e.g., plastics,
meat and fatty food waste, and metals) as
they are generated.
7. Separate recyclable waste from non-
recyclable (food waste, leaves, twigs, etc.)
8. Mix all the garbage in one garbage container
9. Segregate recyclable items for collection
10. Throw the garbage anywhere

Waste Reduction Reuse and Recycling

1. Proper systems for the inspections of goods
received
2. Labeled recycling bins clearly
3. Recycle non-biodegradable wastes
 4. Reuse non-biodegradable wastes
5. Throw away all the biodegradable and non-
biodegradable wastes
6. No warning sign not to throw any solid waste
on the pavement or open areas
7. Proper food and beverage portioning to
reduce food wastage
8. Existence of operating procedures for the
food preparation, repair of resort equipment
and properties
9. Existence of warning sign not to throw any
solid waste on the pavement or open areas
10. Profession of reusable items such as
napkins, glass cups and ceramic dishes
Waste Collection and Depositing
1. The existence of waste storage facilities
designed for waste collection
2. The accessibility of the waste storage facility
3. Ensured waste containers are emptied
regularly
4. Ensured that waste containers are
appropriate for use (for example, food waste
containers should have lids)
5. Checked waste storage areas for odors,
contaminants, or signs of vermin
6. Proper pre- informed waste collection
schedules
7. Waste containers are not emptied regularly
8. Extent of the use of dustbins in the
operational areas
9. Use a properly colored bins for different
types of waste
10. Availability of persons or entity that carries,
convey, bear or transport solid waste
Waste Composting
1. Composting of kitchen waste
2. Availability of waste composting sites
3. Existence of waste composting plants and
systems
4. Enforcement of strict measures for
segregation of waste at source
5. Composter was placed in a well-drained
area and where it is convenient to use
6. During breakdown of plant the waste intake
is stopped and is diverted into a landfill
7. Compost year-round
8. The process condition of compost waste are
closely monitored
9. Not segregating waste prior to process and
constant removal of rejects
10. The level of waste water treatment before
disposal
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